Installed Norton 2009 And System Wont Pass Startup Screen?

Dec 1, 2008

I installed Norton 2009 and I have noticed my computer was different. Now I cannot even get passed the startup screen.It is like its frozen,the on/off button at the front doesn't work,only the restart. When I click on my user account to log in, nothing at all happens.I am on my husbands laptop right now. It is an old computer,but can it just die like that?

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I first noticed a problem when a command prompt window popped up during startup.1.exe. After some searching I discovered it was a trojan located on c root directory. I decided to try and scan to remove it. I used Adaware and AVG free and didnt get it. (only found a few low risk tracking cookies) I then tried SpyBot but during the update process it decided it needed to install the new version so it went ahead and did this then informed me i needed to reboot. I selected not to right away. I scanned with System Mechanic to remove junk and obsolete files and got rid of them all. I then did a registry scan and deleted everything system mechanic found.

I then deleted the installation .exes and shortcuts that had been added to my desktop by Adaware and Spy bot.I also have zone alarm running all the time.When i came to restart my pc, it passes the windows XP main screen but then freezes on the Acer brand screen. It also will not boot into safe mode. I just get the normal safe mode screen but with the operating system details printed across the top and no start menu/input options etc.Ive removed and reseated the RAM and the battery.Im really stuck as to what to try next!Its an Acer Aspire laptop about 2 years old.Ive done something to kill it but nothing massively different to what i have done in the past.Im fairly good with these things but im feeling a little lost for ideas!

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I clicked on the Icon for windows updates on my PC, and after the updates were done, my PC will not boot up.I keep getting one of those blue screens with one of those wonderful error messages.I have tried doing a system restore, several times, but it will not even let me do that

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I've never had slowdown like this on here before. It also only seems to be happening on this one windows account, the other ones load up much faster. I've cleaned it the best I can running all the normal apps and some other cleaners. Even tried restoring the desktop back to the windows xp default appearance.

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