Norton Discovered Virus And Cleaned But Getting Blue Screen ?

Jul 2, 2005

There I was, typing along, when Norton flashed on my screen. I had a virus(I was connected to the internet at the time.) Norton announced that cleaning it
up was NO problem. Good, I thought. A few seconds later came the blue screen we all know, and hate. Hit the off button, waited a few seconds, rebooted. To my shock and dismay, Windows announced that it could not find windows/system32/config/system.

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I had a trojan Virus in the computer. I think that I got rid of it, but I am not sure could anyone that can read a log please tell me if there is anything else left in the computer. The computer now doesn't stay on-line it disconnects itself. I called the company that provides me with my internet service, and they said that I need a filter for the phone line. The person told me that, that will take care of the problem of the internet disconnecting. I think that it could be the virus I had in the computer. I wasn't able to get on-line for at least a week, I had gone and checked the disk for errors and finally the anti-virus program was able to find the virus's.

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Jul 8, 2008

I have a dell Dimension 4600, which has given me so many problems throughout the years. When we got it, the thing ran great. This was a few years ago... A year or two ago the thing got a NASTY Virus, and ever since then it hasn't worked because of hardware and software problems. I pretty much decided to give up at that point and the thing has been sitting around collecting dust.My dad thought it was the memory, and so today I carted the computer up into my room, set it up and put in a new memory card. It didn't help, My computer goes in circles when trying to boot up, until the blue screen pops up.
It cannot boot from the hard drive, and I get the message "press F1 to retry boot, F2 for setup utility"
F2 takes me to the utility, but as far as I know I don't want to change anything here at the moment.
if I press F1 it pops up the same message.
So I tried Booting from the CD and Reinstalling from the CD. Neither worked and both of these result in the Blue screen of death. For the install, the blue screen would come up at the third bullet point which I believe is "preparing installation."
***STOP: 0x0000000A (0xCDCDCDCD, 0x00000002, 0x00000001, 0x807d600f)
WhenI continue the current upgrade I get "IRQL_NOT_LESS_OR_EQUAL"
the Tech info is:
***STOP: 0x0000000A (0x0a130013, 0x00000002, 0x00000000, 0x807d5ff9)
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I have a Dell Dimension 5150 with up to date nortons antivirus, had a software problem with my PC and needed to do a complete restore this evening, on completing this I updated my Nortons and discovered I had a virus, Message is as follows: IEbrand.exe within C:Documents & Settings ALLAN'SLocalTempBJ149.tmp is infected with the Trojan. Start Page Virus

Repair: Failed
Quarantine: Failed
Delete: Failed

Computer is still infected This may be the reason for the software problems I had that caused me to do a complete restore this evening (don't know)

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