Virus Infected Computer - Internet Explorer Blue Screen
Aug 14, 2007
My computer is infected. I have ccCleaner, Spybot, Ad-Watch, Ad Aware, Windows live onecare. I have ran them all but I am still having problems. When I log onto Internet Explorer I get a blue screen that tells me I need to reset my security settings in order to view my home page which is road runner. I followed the instructions and nothing. I cannot view any flash sites. I tried to see if I am missing a flash player and I cannot locate one. When I try to download Adobe Flash Player, I am unable to do so as the download button does not appear on my screen ( I know where the button is supposed to be because I checked out the site on my daughters computer,which I am on now). I also tried to download other software to help with the spyware and malware, however the minute I hit download I either instantly get disconnected from the internet or I get an error message that says " Internet Explorer has encountered a problem and must shut down...". I have gone into safe mode and ran spybot and the others and still no better. I am getting a message that Windows Firewall is disabled, however when I got to it Its grey and it wont let me turn it on. I have been trying to fix my computer for days and am completely fustrated,
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Jan 20, 2005
i just got a couple viruses, my antivirus isnt working out very well, i just installed norton which doesnt think im connected to the internet so i cant get the new virus deffs. Anyways, i need to get these off my coputer because they load many pop ups as well as starting me at odd start pages. i ran ad-aware, spyware blaster, search and destroy and cwshredder...it remain
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Feb 11, 2009
System has been shutting down and restarting up on its own, it has done this three times, i looked back at anything new i have done recently and all the i can think of was i deleted Open Office, i received a error message saying if i delete it some programs may not operate correctly. Also i tried to delete Windows messenger Live in the the control panel under add remove windows components i deleted internet explorer by mistake and had to reinstall it. The last time it didn't shut down but i got a blue screen that said Windows has detected a software or hardware problem and has shut down to prevent damage,check any new hardware or software that have been recently installed, the error massage was " IRQL_NOT LESS_OR_ EQUAL. I am running IBM pentium 4 windows XP.
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Dec 2, 2008
I've done about as much research on this as I can understand, but I am still at a loss. I have recently been getting the infamous BSOD and lots of Error Reporting Messages. Most commonly, the error reporting is with Internet Explorer or Firefox, and tonight my BSOD was during a full system scan using F-Secure.
I used to get BSODs all the time, but a co-worker took it home for a weekend and replaced some RAM (I think?) and got things running again. This only solved the problem for a few months and things have gotten progressively worse.
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Aug 31, 2005
im using windows xp. it has been infected by more than 1000 worms! i now have to use task manager to do stuff.. i used trend micro online virus scanner and remover to remove these worms. im not sure whether all of them were deleted. i didnt have anti virus. so now i wanna know how to fix my computer. can i just use an anti virus(that i can borrow from a friend) to fix my computer?. i want it to be back to normal or do i HAVE to format my com for the 100th time?
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Dec 28, 2005
There is an unwanted background on my desktop.It is a warning that my computer might be infected with a virus and I suspect that the virus or pop up program actually switched to this file from my previous background, which I would like to restore.I have tried but when I go into Display and Desktop and Background, I can not choose any of the selections. This is a vexing problem, the security warning currently set as the background is ugly.
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Apr 9, 2007
I have tried Trend Micro and Spy Blaster and Defender and they see it but can't seem to kill it. Here is a printout of the HijackThis log.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 3:27:34 PM, on 4/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Jan 22, 2009
when i try to open any drive from My Computer it is opening in new Window It doesn't opens in same window instead a new window is opened every time is my computer virus infected?
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Mar 14, 2006
I'm wondering if it's safe to do that. I would guess that individual documents wouldn't be infected. I wouldn't want to infect my new computer. Afterwards, I plan to reformat the drive and re-install the operating system. The infected machine is an older one, so I may use it for simple word processing or older games or give it away. I know that reformating won't destroy old files beyond recovery but I'd hope it would take care of any viruses. I don't have any personal economic info on it since I haven't used a program like Quicken or Money.
I know the machine has at least one virus (about.com) and may have others since many of the programs that should take care of this stopped working after I installed Windows Service Pack 2. I gather others had similar problems after doing the same. Perhaps the most annoying is that I can't access the icons on the bottom of the screen. That includes files you minimize.
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Aug 29, 2008
I've been trying to help a friend who has a computer that is horribly infested with virus and malware. My friend had no recovery partition or any type of Windows CD. After downloading and running Spybot and Avira Antivirus the computer began to run much better. Everytime the computer would startup, Avira found a virus called "Winlogin.exe". I tried the "Quarantine" option but it kept popping up. Eventually I just clicked "Rename". Now when starting the computer it loads the Bios and goes to the XP boot screen - and then restarts - over and over and over. I've tried booting in safe mode - same thing.
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Aug 3, 2005
My computer recently became infected with an E-group Dialer and now I get these full screen pop-up ads that are usually very explicit the web address on the top of the pop-up ads says "The-Best-Promos.com" I need help getting rid of this!! I have downloaded Ad-aware SE, McAfee Virus Scan, Microsoft Anti Spyware, Spy Bot Search and Destroy,Spyware Blaster, and I have Spyware protection from AOL
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Nov 7, 2007
For one of the users on that machine a vertical blue bar appears (there appears to be a red line in the middle of the bar) when the Internet Explorer starts, and the program does not respond to any commands. The bar is only about 1/8" thick and about 2" long. The bar can be relocated by pointing the mouse at the top end but after closing ie and restarting it returns to the middle of the page. The Yahoo page that loads appears to be current, i.e., it shows today's date and current stories. The only thing that actually responds is to end the program using task manager. This problem occurs for only one of the users on that computer.
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Jan 11, 2005
infected with trojan virus. What do I do?
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Sep 11, 2007
every 2 minutes i have the message on my desktop "windows security potential spyware operation . your computer is making unauthorized copies of your system and internet files . run full scan now to pervent any unathorised access to your files click here to download spyware remover..."
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:16 PM, on 9/11/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe........
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Jul 2, 2005
There I was, typing along, when Norton flashed on my screen. I had a virus(I was connected to the internet at the time.) Norton announced that cleaning it
up was NO problem. Good, I thought. A few seconds later came the blue screen we all know, and hate. Hit the off button, waited a few seconds, rebooted. To my shock and dismay, Windows announced that it could not find windows/system32/config/system.
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Jan 23, 2008
my system is been infected with virus win32 virut most of them occured in my .exe files... i tried to reformat and install win xp pro but its all the same avast detected the virus and i tried to moved them to vault or chest but after that i can't open the programs like explorer, run, add and remove and so on.
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Sep 16, 2005
a few weeks ago my computer was infected with trojan.cachecachekit virus, which was associated wit the file rdriv.sys...and people have kindly lend a hand to help out. now we're back again, just now, Norton Client Security has found that this virus is in the C:System Volume Information\_restore{A0E6BDC3-F1EA-4DCD-AE99-B4951F851FC7}RP2A0000081.sys
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Jul 8, 2008
I have a dell Dimension 4600, which has given me so many problems throughout the years. When we got it, the thing ran great. This was a few years ago... A year or two ago the thing got a NASTY Virus, and ever since then it hasn't worked because of hardware and software problems. I pretty much decided to give up at that point and the thing has been sitting around collecting dust.My dad thought it was the memory, and so today I carted the computer up into my room, set it up and put in a new memory card. It didn't help, My computer goes in circles when trying to boot up, until the blue screen pops up.
It cannot boot from the hard drive, and I get the message "press F1 to retry boot, F2 for setup utility"
F2 takes me to the utility, but as far as I know I don't want to change anything here at the moment.
if I press F1 it pops up the same message.
So I tried Booting from the CD and Reinstalling from the CD. Neither worked and both of these result in the Blue screen of death. For the install, the blue screen would come up at the third bullet point which I believe is "preparing installation."
***STOP: 0x0000000A (0xCDCDCDCD, 0x00000002, 0x00000001, 0x807d600f)
WhenI continue the current upgrade I get "IRQL_NOT_LESS_OR_EQUAL"
the Tech info is:
***STOP: 0x0000000A (0x0a130013, 0x00000002, 0x00000000, 0x807d5ff9)
I am getting a few other blue screens but I don't know what the say, But as far as I know, everything I have tried has lead to some form of Blue Death screen. Any Ideas on how I can get this puppy to work?I also tried to boot from my Laptops CD but it didn't work so its not the CD that is the problem.
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Aug 17, 2005
My laptop, a Toshiba, running XP Home, became infected and it had Norton's pre-installed [she never updated it].It barely booted and eventually I uninstalled it and have since ran a MULTITUDE of anti virus apps in an attempt to clean the poor thing: Panda, AVG, McAfee, they all did half a job and sometimes even gave up. Avast and Spybot seem to have done the trick... or... have they? The laptop is still snoozing and crashing everytime I open a browser. I don't know what to do.
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Oct 23, 2006
I desperately need help.I have been infected by NetWorm-i.virus@fp,w32.myzor.fk@yf,psw.x-vir spyware,cyberlog-x and w32.myzor.fk@yf. I dont know anything about computers and I dont have a clue about removing these viruses.
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Apr 30, 2006
I have a WindowsXP. My computer won't let me open any programs and won't download any programs either. I've tried to open Spybot but it immediately dissapoears. Also i've tried to download Hijackthis and my computer won't let it download. Soon after the download window dissapears as well. My internet is working fine, it's just the programs that won't seem to open up. Am i infected? If there isn't any solution should i just re-format my computer? Don't know how else to show without the log.
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Mar 8, 2007
I am getting an error message from AOL safety. It reads "We found and were not able to clean or block a virus infected file. (C:windowssystem32winlogon.exe) My operating system is Windows XP.
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May 9, 2007
My computer had been running fine, but I was using Mcafee and I hated it, so I uninstalled it. Without having any antivirus software to replace it with right away. So, about a week later (aka today), my dad was helping me install a new printer when everything went crazy. It was taking forever for my computer to boot up, and then after it was 'ready' it was incredibly slow. Then it would go to a blue screen with some text on it (I wish I had written down what it said, but I didn't-something about an infection detected) and we would shut it down manually. Finally, we were able to restore the computer to an earlier date. The printer is no longer installed, but I think I still have a virus.
I just installed avast, which during a reboot it did a scan where I had lots of infected files, and several options as to what to do with them. A few of them were temporary internet files, and not thinking, I hit delete. I realized this was a bad idea, and for the infected files after that, I selected "move to chest."
I'm not sure where to go from here. A lot of them are c:system volume information\_restore... which might have something to do with why my speakers aren't working.
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Jul 10, 2005
My cousin's XP was infected by virus, and it was not able to start in any mode(including safe mode, command prompt,last configuration and etc). I took and move the harddisk to my PC and scaned it using trend micro
housceall. The virus scanner detected and removed several virus. But it is still not able to get into any mode. Once i get into the xp, the XP reboots and it happens to any mode. I also did the repair installation and scandisk, and it did not work.
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Jun 22, 2009
Im asking help for anyone who know's to remove lsass.exe virus. This virus i driving me crazy, my flash usb create folders that i didn't create by my self and i can't delete the folder's even the folder's i create by my self. I click on folder and i go SHIFT+DELETE the folder hide ones and in 5 seconds he show again.
And in my friend computer the folder convert in folder.exe so i can't open it.I tried to repair with COMBOFIX but didn't repair nothing.So i have format my usb and when format is done show a error table wich is like this:
Line 0 (file"C:winlsass.exe"):
for$j = 1 to $filelist[0]
for$j = 1 to $filelist^error
error: subscript used with non-array variable
I will really apressiate any help cuz this virus has ifected my Computer too and i'm going crazy.
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Jul 6, 2006
Norton has just told me that my computer has been infected with the trojan.nebuler virus. I have read the various deletion instructions for this specific virus, but all seem to require the recovery console on the XP CD. Seeing as my computer was bought from dell they haven't supplied me with one. Is there anything else I can do. I don't really want to re-install my OS etc...
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Jun 24, 2008
i have located and identified the virus and the virus infected files now not sure what to do next?
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Aug 30, 2005
I followed Norton and the one thing I can't fix is the wininet.DLL. It runs in safe mode and will not delete. How do I get this thing out? I fixed the registry(Norton instructions) and cleaned everything else. When windows XP Pro starts, I get a message that "sysinit32z.exe cannot be found. Should I put down the hijackthis log in here too?
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Jan 11, 2009
computer has become infected with a virus. What i was going to do was reinstall XP and just start over. My mom had some word documents that she wanted to keep backed up. My question was if it would be safe to put these word files on a flash drive, or even connect my flash drive, and then put those files on the new installation. i also had nod 32 installed. should i scan the files with that before? and should i boot it in safe mode before doing the transfer?
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Jan 4, 2005
I did remove virus efeected files and my PC is behaving badly, it responds very slow to commands and freezes. Here is the log. Can anybody help me to resore my computer
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Nov 5, 2009
i got the backdoor trojan at my PC. all of my word files disappeared. how can i do to get my word files
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