Computer Infected With Virus / Malware - Unable To Start
Aug 29, 2008
I've been trying to help a friend who has a computer that is horribly infested with virus and malware. My friend had no recovery partition or any type of Windows CD. After downloading and running Spybot and Avira Antivirus the computer began to run much better. Everytime the computer would startup, Avira found a virus called "Winlogin.exe". I tried the "Quarantine" option but it kept popping up. Eventually I just clicked "Rename". Now when starting the computer it loads the Bios and goes to the XP boot screen - and then restarts - over and over and over. I've tried booting in safe mode - same thing.
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Jan 6, 2006
I have a malware or spyware problem I can't solve. I tried spybot,adware, and ewido with little help.
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Oct 24, 2006
computer is infected from a malicious program which always prompt to download a antimalware program. it happened when my friend tried to browse a porno site, nfortunately, my pc doesn't have antivirus or any internet protection... what should i do? when i open my internet explorer, it gives me a new defualt home page which informs me that my computer is infected and i have to buy their software to eliminate the problem. i believe my internet explorer is infected with a malware virus
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Aug 24, 2010
can only boot in safe mode. ran rkill and malwarebytes and found/deleted all the infected objects with the exception of 3.i am unable to even run malware bytes or anything else d/t windows shuts down after a couple minutes of running.
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Jan 6, 2006
I have a malware or spyware problem I can't solve. I tried spybot,adware but nothing worked
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Feb 18, 2008
my sister's computer wasn't working after she said the power went out and back on while she was on it I don't believe this is true, I think it is a virus or malware problemAnyway, back to the problemThe windows start screen starts, and then a blue screen pops up for half a second, and the computer restarts, over and over again.. I can't get the computer fixed with a Windows CD because she lost hers!
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Aug 31, 2005
im using windows xp. it has been infected by more than 1000 worms! i now have to use task manager to do stuff.. i used trend micro online virus scanner and remover to remove these worms. im not sure whether all of them were deleted. i didnt have anti virus. so now i wanna know how to fix my computer. can i just use an anti virus(that i can borrow from a friend) to fix my computer?. i want it to be back to normal or do i HAVE to format my com for the 100th time?
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Dec 28, 2005
There is an unwanted background on my desktop.It is a warning that my computer might be infected with a virus and I suspect that the virus or pop up program actually switched to this file from my previous background, which I would like to restore.I have tried but when I go into Display and Desktop and Background, I can not choose any of the selections. This is a vexing problem, the security warning currently set as the background is ugly.
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Dec 21, 2008
I believe one of my computers is infected with a virus. I have virus removal software (malwarebytes), however when I try to open the .exe file nothing happens.It seems that my computer can no longer open .exe files and thats a serious problem for me in getting rid of the malware on my machine.
So it seems that I have 2 problems now.
Problem #1. My computer cannot open any .exe files.
Problem #2. My computer is infected with some type of malware
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Sep 19, 2007
how to remove this trojan from the file? Submitted to McAfee and they said this is hueristic and may be a false positive but they are annallizing and will get back to me. I thought I could get support from this forum about this and other?
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Jan 20, 2005
i just got a couple viruses, my antivirus isnt working out very well, i just installed norton which doesnt think im connected to the internet so i cant get the new virus deffs. Anyways, i need to get these off my coputer because they load many pop ups as well as starting me at odd start pages. i ran ad-aware, spyware blaster, search and destroy and cwshredder...it remain
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Apr 9, 2007
I have tried Trend Micro and Spy Blaster and Defender and they see it but can't seem to kill it. Here is a printout of the HijackThis log.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 3:27:34 PM, on 4/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Jan 22, 2009
when i try to open any drive from My Computer it is opening in new Window It doesn't opens in same window instead a new window is opened every time is my computer virus infected?
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Mar 14, 2006
I'm wondering if it's safe to do that. I would guess that individual documents wouldn't be infected. I wouldn't want to infect my new computer. Afterwards, I plan to reformat the drive and re-install the operating system. The infected machine is an older one, so I may use it for simple word processing or older games or give it away. I know that reformating won't destroy old files beyond recovery but I'd hope it would take care of any viruses. I don't have any personal economic info on it since I haven't used a program like Quicken or Money.
I know the machine has at least one virus (about.com) and may have others since many of the programs that should take care of this stopped working after I installed Windows Service Pack 2. I gather others had similar problems after doing the same. Perhaps the most annoying is that I can't access the icons on the bottom of the screen. That includes files you minimize.
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Aug 14, 2007
My computer is infected. I have ccCleaner, Spybot, Ad-Watch, Ad Aware, Windows live onecare. I have ran them all but I am still having problems. When I log onto Internet Explorer I get a blue screen that tells me I need to reset my security settings in order to view my home page which is road runner. I followed the instructions and nothing. I cannot view any flash sites. I tried to see if I am missing a flash player and I cannot locate one. When I try to download Adobe Flash Player, I am unable to do so as the download button does not appear on my screen ( I know where the button is supposed to be because I checked out the site on my daughters computer,which I am on now). I also tried to download other software to help with the spyware and malware, however the minute I hit download I either instantly get disconnected from the internet or I get an error message that says " Internet Explorer has encountered a problem and must shut down...". I have gone into safe mode and ran spybot and the others and still no better. I am getting a message that Windows Firewall is disabled, however when I got to it Its grey and it wont let me turn it on. I have been trying to fix my computer for days and am completely fustrated,
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Nov 5, 2006
I have a lot of malware on my computer. I have run ad-aware, spybot, avg anti-spyware, and some others all in safe mode. Still I got lots of issues. Ran Kaspersky Anti-Virus and avg anti-virus, but like before lots of problems still.
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Jan 8, 2009
So the desktop i think is infected with malware or something because every time i try to log in on any ones name (even in safe mode) it logs off. i tried looking at other forums but i couldn't understand what they were saying and TechGuy has never failed me before so any ideas?
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Sep 13, 2009
i had a malware virus that was removed by norton, its stuck in a log on log off loop, i tried a image file it did not work, next step in hard drive removal,can some tell me how the network 2 computers so i can change the registry to usernet or whatever
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Apr 7, 2010
I had a friend over looking stuff up on the net on my system. One of the sites he was on was infected but my antivirus blocked it. When i restarted my computer it was running at a constant 50% cpu usage.went to task manager and saw one of my svchost.exe running at 50%. I closed it out then my cpu restarted on its own. When I got back on its still running at 50%. I tried scanning for virus and malware but it showed up as nothing. I used avast and malwarebytes.
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Nov 9, 2009
Niece's netbook (Asus EeePC) running Windows XP has rather suddenly slowed to a real crawl. Think 5 minutes for a right-click menu to open, for example, instead of a split second. Last night I summoned the patience to start up the already-installed AVG virus scanner, and while it took hours and hours, it found zero problems. Ran CCleaner, no change.The desktop, icons, etc. etc. look correct and nothing seems awry except for the intolerable lack of speed. I realize it could still be a virus or malware, although I'm thinking of other explanations as well
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Jul 31, 2005
Neighbor's Dell 8250 PC. XP Home. Comcast. Linksys WRT54GS. Cleaned the PC a month ago, installed Norton 2005, WiFi setup on her new Dell laptop (also running XP Home), shared the printer, everything worked GREAT until she got hit with a NASTY piece of malware. Popups like mad .... she soon discovered she could no longer print from the laptop. I Installed Microsoft Antispyware, found and cleaned some stuff. Then
rand Trend Micro's online spyware scan, found even more. Popups gone, system is stable, but we still cannot print via the laptop. Printer is shared properly and operating normally via the desktop.
Checked USENET and Microsoft.com - began suspecting Windows Firewall was compromised. It was OFF (and I know it had been ON before), all settings were dimmed out, message @ top: "For your security, some settings are controlled by Group Policy." User is a local administrator. Can't run Policy Editor in XP Home, but I found
reference to PolicySettings.xls, which has registry keys for every OS.....
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Jan 11, 2005
infected with trojan virus. What do I do?
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Sep 11, 2007
every 2 minutes i have the message on my desktop "windows security potential spyware operation . your computer is making unauthorized copies of your system and internet files . run full scan now to pervent any unathorised access to your files click here to download spyware remover..."
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:16 PM, on 9/11/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe........
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Jan 23, 2008
my system is been infected with virus win32 virut most of them occured in my .exe files... i tried to reformat and install win xp pro but its all the same avast detected the virus and i tried to moved them to vault or chest but after that i can't open the programs like explorer, run, add and remove and so on.
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Sep 16, 2005
a few weeks ago my computer was infected with trojan.cachecachekit virus, which was associated wit the file rdriv.sys...and people have kindly lend a hand to help out. now we're back again, just now, Norton Client Security has found that this virus is in the C:System Volume Information\_restore{A0E6BDC3-F1EA-4DCD-AE99-B4951F851FC7}RP2A0000081.sys
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Aug 17, 2005
My laptop, a Toshiba, running XP Home, became infected and it had Norton's pre-installed [she never updated it].It barely booted and eventually I uninstalled it and have since ran a MULTITUDE of anti virus apps in an attempt to clean the poor thing: Panda, AVG, McAfee, they all did half a job and sometimes even gave up. Avast and Spybot seem to have done the trick... or... have they? The laptop is still snoozing and crashing everytime I open a browser. I don't know what to do.
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Oct 23, 2006
I desperately need help.I have been infected by NetWorm-i.virus@fp,w32.myzor.fk@yf,psw.x-vir spyware,cyberlog-x and w32.myzor.fk@yf. I dont know anything about computers and I dont have a clue about removing these viruses.
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Apr 30, 2006
I have a WindowsXP. My computer won't let me open any programs and won't download any programs either. I've tried to open Spybot but it immediately dissapoears. Also i've tried to download Hijackthis and my computer won't let it download. Soon after the download window dissapears as well. My internet is working fine, it's just the programs that won't seem to open up. Am i infected? If there isn't any solution should i just re-format my computer? Don't know how else to show without the log.
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Mar 8, 2007
I am getting an error message from AOL safety. It reads "We found and were not able to clean or block a virus infected file. (C:windowssystem32winlogon.exe) My operating system is Windows XP.
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May 9, 2007
My computer had been running fine, but I was using Mcafee and I hated it, so I uninstalled it. Without having any antivirus software to replace it with right away. So, about a week later (aka today), my dad was helping me install a new printer when everything went crazy. It was taking forever for my computer to boot up, and then after it was 'ready' it was incredibly slow. Then it would go to a blue screen with some text on it (I wish I had written down what it said, but I didn't-something about an infection detected) and we would shut it down manually. Finally, we were able to restore the computer to an earlier date. The printer is no longer installed, but I think I still have a virus.
I just installed avast, which during a reboot it did a scan where I had lots of infected files, and several options as to what to do with them. A few of them were temporary internet files, and not thinking, I hit delete. I realized this was a bad idea, and for the infected files after that, I selected "move to chest."
I'm not sure where to go from here. A lot of them are c:system volume information\_restore... which might have something to do with why my speakers aren't working.
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Jul 10, 2005
My cousin's XP was infected by virus, and it was not able to start in any mode(including safe mode, command prompt,last configuration and etc). I took and move the harddisk to my PC and scaned it using trend micro
housceall. The virus scanner detected and removed several virus. But it is still not able to get into any mode. Once i get into the xp, the XP reboots and it happens to any mode. I also did the repair installation and scandisk, and it did not work.
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