Can't Browse To Add Networked Printer After Virus / Malware
Jul 31, 2005
Neighbor's Dell 8250 PC. XP Home. Comcast. Linksys WRT54GS. Cleaned the PC a month ago, installed Norton 2005, WiFi setup on her new Dell laptop (also running XP Home), shared the printer, everything worked GREAT until she got hit with a NASTY piece of malware. Popups like mad .... she soon discovered she could no longer print from the laptop. I Installed Microsoft Antispyware, found and cleaned some stuff. Then
rand Trend Micro's online spyware scan, found even more. Popups gone, system is stable, but we still cannot print via the laptop. Printer is shared properly and operating normally via the desktop.
Checked USENET and Microsoft.com - began suspecting Windows Firewall was compromised. It was OFF (and I know it had been ON before), all settings were dimmed out, message @ top: "For your security, some settings are controlled by Group Policy." User is a local administrator. Can't run Policy Editor in XP Home, but I found
reference to PolicySettings.xls, which has registry keys for every OS.....
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Dec 15, 2008
We have several printers located in various rooms and connected to various computers. I would like to rename the networked printers so that the computer they are attached to is the first part of the name. Presently, the computer is the last part of the printer's name.
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May 8, 2008
I have an interesting situation. On a 100 node network I have multiple printers with static IP?s. 1 certain printer, Marketdell, on port 172.16.2.156 is not able to be printed to from only 1 user. I have deleted the printer from the PC, shut down, turned on, Added printer opened notepad and tried to print, Can?t print.
I opened up printer and faxes, double clicked on the printer and could see the empty print queue. I then opened up Marketdell Printer Properties, clicked on print test page. Received error: Test page filed to print, would you like to view the print troubleshooter for assistance.
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Sep 12, 2005
We've just purchased a new laptop and would like to be able to print from our Lexmark printer (attached to a desktop pc) that is in another room. All attempts to "add another printer" have been futile. I can't seem to locate a printer when I "browse" for one and have no idea what the URL is for our Lexmark.
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Sep 13, 2009
i had a malware virus that was removed by norton, its stuck in a log on log off loop, i tried a image file it did not work, next step in hard drive removal,can some tell me how the network 2 computers so i can change the registry to usernet or whatever
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Apr 7, 2010
I had a friend over looking stuff up on the net on my system. One of the sites he was on was infected but my antivirus blocked it. When i restarted my computer it was running at a constant 50% cpu usage.went to task manager and saw one of my svchost.exe running at 50%. I closed it out then my cpu restarted on its own. When I got back on its still running at 50%. I tried scanning for virus and malware but it showed up as nothing. I used avast and malwarebytes.
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Nov 9, 2009
Niece's netbook (Asus EeePC) running Windows XP has rather suddenly slowed to a real crawl. Think 5 minutes for a right-click menu to open, for example, instead of a split second. Last night I summoned the patience to start up the already-installed AVG virus scanner, and while it took hours and hours, it found zero problems. Ran CCleaner, no change.The desktop, icons, etc. etc. look correct and nothing seems awry except for the intolerable lack of speed. I realize it could still be a virus or malware, although I'm thinking of other explanations as well
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Feb 18, 2008
my sister's computer wasn't working after she said the power went out and back on while she was on it I don't believe this is true, I think it is a virus or malware problemAnyway, back to the problemThe windows start screen starts, and then a blue screen pops up for half a second, and the computer restarts, over and over again.. I can't get the computer fixed with a Windows CD because she lost hers!
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Aug 29, 2008
I've been trying to help a friend who has a computer that is horribly infested with virus and malware. My friend had no recovery partition or any type of Windows CD. After downloading and running Spybot and Avira Antivirus the computer began to run much better. Everytime the computer would startup, Avira found a virus called "Winlogin.exe". I tried the "Quarantine" option but it kept popping up. Eventually I just clicked "Rename". Now when starting the computer it loads the Bios and goes to the XP boot screen - and then restarts - over and over and over. I've tried booting in safe mode - same thing.
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Jan 12, 2007
Having a issue on a computer and i think its virus related but haven't found any info on it. when I go to printers you know usually you have the windows imaging printer but all I have is add printer. If I try to add printer it doesn't do anything
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Oct 28, 2009
NeonFx, worked me through getting rid of a really nasty bug and now my machine has been proclaimed CLEAN! However, one of the really annoying side issues was that my printer was totally bogged down. I figured that getting rid of the virus would get my printer back. It spools up, starts to print, and then nothing....takes over 15 minutes to print a half page of word doc. I reinstalled the printer software and updated the drivers. It's still the same...no change. I spent HOURS on the phone today with an HP tech from the Philippines. He basically redid what I did, and said I was running out of RAM. Not true...I've got nearly 50% of RAM available....
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Aug 2, 2009
when out of no where, I received those weird progams on my PC which are those fake Virus scanners and such. i then deleted it from the source, and ran my Nortan scan and my spysweeper, and they found nothing wrong with my pc. Now, the PC will NOT let me go to "important" sites. For example, Bank of America, Paypal, anti-virus sites, Ebay, etc. But will let me go to sites like Myspace or forums. I had my favs on my toolbar as tiles so its easier to access them, i had about 10 of them, and now only 5 remain after the whole thing happened, and the 5 that were removed were "important" sites. Almost every thing on my tool bar was removed, including File, Edit, View, Tools, and such. My search engine is still displayed though.
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May 9, 2007
My computer had been running fine, but I was using Mcafee and I hated it, so I uninstalled it. Without having any antivirus software to replace it with right away. So, about a week later (aka today), my dad was helping me install a new printer when everything went crazy. It was taking forever for my computer to boot up, and then after it was 'ready' it was incredibly slow. Then it would go to a blue screen with some text on it (I wish I had written down what it said, but I didn't-something about an infection detected) and we would shut it down manually. Finally, we were able to restore the computer to an earlier date. The printer is no longer installed, but I think I still have a virus.
I just installed avast, which during a reboot it did a scan where I had lots of infected files, and several options as to what to do with them. A few of them were temporary internet files, and not thinking, I hit delete. I realized this was a bad idea, and for the infected files after that, I selected "move to chest."
I'm not sure where to go from here. A lot of them are c:system volume information\_restore... which might have something to do with why my speakers aren't working.
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Aug 4, 2009
Recently my Dell Dimension 4600 became badly infected. Malwarebytes antimalware and Spybot Search and Destroy now declare my PC virus free, but I have one artifact of the infection. Control panel as well as my software no longer sees my HP8450 printer. This problem first appeared when I was infected, this did not occur during or after cleaning. HP's online troubleshooter does not solve the problem. Further, I am unable to reinstall the printer; I have the original install CD and when prompted, Windows install wizard doesn't recognize the files on the CD. Trying a version of the software downloaded from HP's website, the install sees the device but cannot complete the install. I can't uninstall the printer because Control Panel doesn't recognize it as being installed. The printer is connected via USB cable and all of my other USB devices (mouse, keyboard, external hard drive) all work as they should. The printer was fully operational before the virus infections (Virtumonde.prx and Win32.TDSS.rtk).
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Nov 5, 2006
I have a lot of malware on my computer. I have run ad-aware, spybot, avg anti-spyware, and some others all in safe mode. Still I got lots of issues. Ran Kaspersky Anti-Virus and avg anti-virus, but like before lots of problems still.
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Aug 29, 2005
I have my laptop connected to my desktop through a router with certain folders shared. No problem copying some files and folders from the desktop to the laptop. But it's taking a long time to copy multiple folders one at a time.If this were being done on the same computer, I'd just go to a command prompt and use xcopy with the appropriate switches and then walk away and let it do its thing.But I don't know how to specify the location of the source folders for my command if it's between networked computers.Is this even possible? How do I set up the command? I want to copy a folder with lots of subfolders from the desktop to the laptop, and I'm working from the laptop.
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Sep 11, 2005
I have two computers in my home connected through a hard wired router. One uses Windows XP Home Edition (my wife's computer) and one uses Windows XP Pro. The PC with the Pro edition has two logical drives. One is very small (3GB) and I only use it to back up my other drives. It also uses Windows XP Pro as the OS. This is my E: drive. From my C: drive, I can 'see' my other PC (my wife's computer) which I want to back up. However, from my E: drive, I cannot 'see' my other PC. Therefore, I can't map it to my backup software. I CAN ping my wife's computer soI know it can be seen that way. This is probably a quirk between the Home Edition and the Pro edition.
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Mar 24, 2007
In the printer and faxes window there are printer icons listed in addition to my default HP Printer. Whiy are they listed there and what do they do since you can't use them...or can you and if so, how? Two that are listed on my computer are:
Broderbund PDF Creator
Quicken PDF Printer
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Aug 24, 2005
I bought a new HP printer today. I had a hotfix installed at some point that shutdown and woke up my printer at shutdown and startup. The new printer isn't affected by this hotfix. Does anyone know where I can get this patch?
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Mar 14, 2009
Two custom PCs with XP Pro at same SP level. PC1 sees printer through switch. PC2 can not see printer. PC2 connects and sees printer when I cable the USB DIRECTLY to the printer instead of going thru a switch. Therefore, I know PC2 can print. Have tried 2 different switches. An A/B data switch and Belkin's 4x1 USB Peripheral Switch F1U401. PC1 works with both switches but PC2 does not.
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Jul 24, 2005
I had to put windows 2000 on my moms PC, which is part of a network, and now EVERY computer on the Network sees an "Internet Gateway". WHY???? The only computer that can see shared files is my moms with the windows 2000. theres 3 more computers all running windows xp. how do i fix this? File sharing is now available, but I myself believe the internet is being slowed down. THe Internet gateway that windows XP is picking up is reading 8.0 mbps. My connection has gotten as high as like almost 2, but it should not read that.
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Jul 26, 2009
my computer is definitely connected to the internet, but I can't browse.
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Mar 13, 2008
I have Lenovo laptop with 160GB Hard disk,1 GB RAM running on Windows Server 2003 SP1 32 bit.All of a sudden I cannot browse the net either Internet Explorer or Firefox, although my laptop says i am connected to wireless with Excellent signal strength, but the browser won't display any web pages.
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Jun 3, 2009
We've had to change our address space and therefore the printer address has changed. I've changed the address on all but one computer. On this particular computer when I try to edit the TCP/IP port I get the message:
"An error occurred during port configuration. Access is denied."
If I try to create a new port I can select that I want it to be a Standard TCP/IP Port and then it tells me:
"Specified port cannot be added. Access is denied."
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Aug 17, 2005
I have connected 3 new PC's on a P2P network, and connected a HP 4610 Color Laser Printer via a JetDirect 175 print server. On one PC, I can only print from the Administrator account. The other 2 computers work fine. On the one that is having issues, when printing a test page I receive a "Failed to Print" error mesage, and looking in the printer jobs menu, it shows that there was an error printing. The
Administrator account can print fine from this machine.
The user accounts are "restricted user" accounts on all 3 computers.
All 3 computers are exactly the same type, and all have the latest
updates.
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Aug 24, 2005
After a system crash all printers are gone and when trying to add a printer I get the message:
"Operation could not be completed. The print spooler service is not running" After starting the service manually and trying to add a printer I get the message:"Operation could not be completed" and the service is stopped again.I looked at some of the previous answers and related topics (like article nine, and Q324757
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Aug 7, 2005
Small home peer to peer LAN with XP Pro SP2 and a recent standard setup as a work group on all but I cannot browse the program files folder either way.I get the access is denied due to permissions message - but I haven't set anything special.I am try to run programs which reside in the prgram files folder of one
computer on another.
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Oct 18, 2005
Ive got a computer that will browse the net fine, but when i try to go to an antivirus site like "us.mcafee.com" or "symantec.com" or "us.mcafee.com" is this maybe some bad sypware or a virus?
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Feb 16, 2008
I will try to explain what is wrong. every week I receive a newsletter with job offers, at the end of each job there is a link to go to the website for more info.... normally the link is in blue, and I just click it, and proceed to the website. however, on the last two occasions the link is in normal text(white) and I cant open the website, all settings are at default on my pc.
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Jul 9, 2007
I just installed my pc with raid 5. Just trying it out... For my raid drivers to install correct i had to create an unattended install of windows xp x64 with nlite. Now when i want to change the download directory of firefox or utorrent i get this: In other applications like photoshop, 3dsmax or office the file browse window appears correct.
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Jan 22, 2007
I got a problem here, i am using internet explorer to browse some HK websites.But unfortunately i can't read those words, any clue to intsall the coding?
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