Add Printer - Virus Related
Jan 12, 2007
Having a issue on a computer and i think its virus related but haven't found any info on it. when I go to printers you know usually you have the windows imaging printer but all I have is add printer. If I try to add printer it doesn't do anything
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Mar 10, 2010
I can't remove software from my computer relating to my printer "epson"!
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May 15, 2006
Having problems at the moment. Thought I had got rid of my virus problem related to a file in the system32 folder called win16.exe, which was related to Downloader.Tibs. But then keep getting this crash dialogue box related to service.exe. Have followed some threads but a little confused.
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Oct 3, 2005
My PC has started running really slow. I know this could be virus or spy ware related but I have Norton and have never had problems before. Just before it started I changed the desktop appearence on my display settings. It started running slow from this point.I then tried to start i-tunes and it crashed.The ususal whirring noise (hard disk?) now sounds like a ticking. Every so often it jumps into life and runs a t normal speed.My operating system is XP. 250GB HDD. Intel pentium four processor 540 (3.2ghz)
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Oct 30, 2006
I've read several threads here already discussion hard drive noises where the culprit seemed to be a hardware problem. But I'm not certain if my PC is showing all the right 'symptoms' for it to be hardware-related.The clicking noise occurs at start-up and *mostly* (85-90% of the time) during internet browsing.The sound itself is unusual preceeding each click, there's a grinding ''shhhhhrrrrp'' sound.
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Apr 18, 2008
My pc won't boot windows. When I turn it on it gives the following message:"X300 SE 128MB BIOS P/N 113-A33406-100"Not exactly sure what is going on. I think it is either memory related or bios related, but I could be wrong.
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Oct 28, 2009
NeonFx, worked me through getting rid of a really nasty bug and now my machine has been proclaimed CLEAN! However, one of the really annoying side issues was that my printer was totally bogged down. I figured that getting rid of the virus would get my printer back. It spools up, starts to print, and then nothing....takes over 15 minutes to print a half page of word doc. I reinstalled the printer software and updated the drivers. It's still the same...no change. I spent HOURS on the phone today with an HP tech from the Philippines. He basically redid what I did, and said I was running out of RAM. Not true...I've got nearly 50% of RAM available....
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May 9, 2007
My computer had been running fine, but I was using Mcafee and I hated it, so I uninstalled it. Without having any antivirus software to replace it with right away. So, about a week later (aka today), my dad was helping me install a new printer when everything went crazy. It was taking forever for my computer to boot up, and then after it was 'ready' it was incredibly slow. Then it would go to a blue screen with some text on it (I wish I had written down what it said, but I didn't-something about an infection detected) and we would shut it down manually. Finally, we were able to restore the computer to an earlier date. The printer is no longer installed, but I think I still have a virus.
I just installed avast, which during a reboot it did a scan where I had lots of infected files, and several options as to what to do with them. A few of them were temporary internet files, and not thinking, I hit delete. I realized this was a bad idea, and for the infected files after that, I selected "move to chest."
I'm not sure where to go from here. A lot of them are c:system volume information\_restore... which might have something to do with why my speakers aren't working.
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Aug 4, 2009
Recently my Dell Dimension 4600 became badly infected. Malwarebytes antimalware and Spybot Search and Destroy now declare my PC virus free, but I have one artifact of the infection. Control panel as well as my software no longer sees my HP8450 printer. This problem first appeared when I was infected, this did not occur during or after cleaning. HP's online troubleshooter does not solve the problem. Further, I am unable to reinstall the printer; I have the original install CD and when prompted, Windows install wizard doesn't recognize the files on the CD. Trying a version of the software downloaded from HP's website, the install sees the device but cannot complete the install. I can't uninstall the printer because Control Panel doesn't recognize it as being installed. The printer is connected via USB cable and all of my other USB devices (mouse, keyboard, external hard drive) all work as they should. The printer was fully operational before the virus infections (Virtumonde.prx and Win32.TDSS.rtk).
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Jul 31, 2005
Neighbor's Dell 8250 PC. XP Home. Comcast. Linksys WRT54GS. Cleaned the PC a month ago, installed Norton 2005, WiFi setup on her new Dell laptop (also running XP Home), shared the printer, everything worked GREAT until she got hit with a NASTY piece of malware. Popups like mad .... she soon discovered she could no longer print from the laptop. I Installed Microsoft Antispyware, found and cleaned some stuff. Then
rand Trend Micro's online spyware scan, found even more. Popups gone, system is stable, but we still cannot print via the laptop. Printer is shared properly and operating normally via the desktop.
Checked USENET and Microsoft.com - began suspecting Windows Firewall was compromised. It was OFF (and I know it had been ON before), all settings were dimmed out, message @ top: "For your security, some settings are controlled by Group Policy." User is a local administrator. Can't run Policy Editor in XP Home, but I found
reference to PolicySettings.xls, which has registry keys for every OS.....
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Mar 24, 2007
In the printer and faxes window there are printer icons listed in addition to my default HP Printer. Whiy are they listed there and what do they do since you can't use them...or can you and if so, how? Two that are listed on my computer are:
Broderbund PDF Creator
Quicken PDF Printer
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Aug 24, 2005
I bought a new HP printer today. I had a hotfix installed at some point that shutdown and woke up my printer at shutdown and startup. The new printer isn't affected by this hotfix. Does anyone know where I can get this patch?
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Mar 14, 2009
Two custom PCs with XP Pro at same SP level. PC1 sees printer through switch. PC2 can not see printer. PC2 connects and sees printer when I cable the USB DIRECTLY to the printer instead of going thru a switch. Therefore, I know PC2 can print. Have tried 2 different switches. An A/B data switch and Belkin's 4x1 USB Peripheral Switch F1U401. PC1 works with both switches but PC2 does not.
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Jun 3, 2009
We've had to change our address space and therefore the printer address has changed. I've changed the address on all but one computer. On this particular computer when I try to edit the TCP/IP port I get the message:
"An error occurred during port configuration. Access is denied."
If I try to create a new port I can select that I want it to be a Standard TCP/IP Port and then it tells me:
"Specified port cannot be added. Access is denied."
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Aug 17, 2005
I have connected 3 new PC's on a P2P network, and connected a HP 4610 Color Laser Printer via a JetDirect 175 print server. On one PC, I can only print from the Administrator account. The other 2 computers work fine. On the one that is having issues, when printing a test page I receive a "Failed to Print" error mesage, and looking in the printer jobs menu, it shows that there was an error printing. The
Administrator account can print fine from this machine.
The user accounts are "restricted user" accounts on all 3 computers.
All 3 computers are exactly the same type, and all have the latest
updates.
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Aug 24, 2005
After a system crash all printers are gone and when trying to add a printer I get the message:
"Operation could not be completed. The print spooler service is not running" After starting the service manually and trying to add a printer I get the message:"Operation could not be completed" and the service is stopped again.I looked at some of the previous answers and related topics (like article nine, and Q324757
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Aug 4, 2006
I have a Dell 8200 desktop running XP service Pack 2. The problem I have is right clicking anything that is related to explorer.exe. I can right click icons on my desk top that are webpages, but not links to files on my computer. If I open a window, I cannot right click. I highlight an item and the busy hourglass spins around, then the window disappears. Can not delete items with out doing some work arounds. To delete, move or copy a file, I have to go into any program and say open file, then I can do what ever I want with it.
I have defragged, scanned for virus as well as adware and I am clean. Have even replaced the explorer.exe file. Had another tech try his darndest as well as other on-line Tech's. I have run a program called ShellExView and it comes up with an error in the following Extension Names. Channel, Channel Menu Handler Object, and Channel Shortcut. All are Channel Definition Viewer files.( cdfview.dll) All appear to be system types. Other Channel Definition Viewer fields seem to work just fine. (they include things such as icon handler, thumbnail, info tip handler etc. Not sure what to do with the information. I plan on getting a new computer soon, so do not want to have to reinstall Windows XP before then.
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Jul 31, 2008
I had some viruses and in my process of cleaning, I believe the auto dowload feature kicked in for Windows service pack 3. Once it loaded, I ran RegiCure and a host of other virus or regi conflict software. The following message appears when I try to boot Excel or Word. "The application or DLL C:Program FilesMicrosoft OfficeOfficeMSO9.DLL is not a valid Windows Image.Please check this against your installation diskette."So at the moment, I can't boot Excel and Word. IS there a known Excel & Word conflict with service pack "3"?
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Mar 7, 2006
I've been having probems with my sound recently. I think that the problems are driver related, but Ive tried reinstalling them, and getting new ones (the new ones had major problems). Its SoundMAX digital audio
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Feb 1, 2005
I thought it was this new game i installed, it would lag about every minute and a half, for about 10 seconds at a time. So i uninstalled the game. The only problem is now the computer seems to get bogged down much easier (running AIM and windows media player at the same time makes WMP songs slow), and enters 10 second "slow periods". This never used to happen.
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Jan 7, 2008
I had this posted in a previous thread about my RAM problems (which I fixed by getting better quality RAM ), but very frequently my system will hang for about 2 seconds. This all occurred after my laptop slid off my bed and dropped about 2 feet onto it's back-bone. I am still able to move the mouse while the system hangs. Now, I know this is not a memory related problem as I just installed 2 GB of Crucial DDR2 PC-5300 RAM (which are AMAZING!). A lot of you will try to suggest a virus or spy-ware scan, but seeing as how it happened right after I dropped the damn thing, I don't think the problem is software related. I also know that it's hard to diagnose hardware problems over the internet, but can any of you give me some tips? I'm honestly thinking of just bringing the thing into BestBuy to get warranty service on it. Hopefully it's something too damaged for them to deem it worth it to fix and they will have to give me a new laptop.
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Dec 25, 2007
I recently just turned on my pc to have it error during boot up.Before this I have never had a problem with this pc. I built it in june 2006 and has run perfefct until now.I have an ASUS A8N-SLI premium mobo and a Saitek Eclipse Keyboard
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Mar 12, 2009
I cannot open folders on my computer. I can only Explore them. If I try to open them, I get an "Access is denied" alert. However, if I right-click and select Explore, all is good. I then usually drill down to get to the folder I want. But again, I cannot double-click on a folder that appears on the right pane in Explorer.
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Nov 14, 2006
I was trying to copy the hive files from a restore point when the computer suddenly crashed with a BSOD (Stop x0D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL). I was simply typing at the prompt when it occurred. Memtest found no problems. Any idea why this happened? (This is a fancy notebook that "suddenly stopped working yesterday" according to the owner. He tried an OS repair with his original XP Home CD but the computer kept crashing part way through.
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Dec 8, 2008
I have XP home 32bit and Linux on an 8 gb memory PC. Linux system will be removed as it was a business related setup and I'm no longer going to use. How might I upgrade so I can use all 8 gb with the windows environment? What is upgrade path to XP or Vista 64 without reinstalling? ANyway to use the 4 gb as ramdisk?
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Nov 4, 2008
The HID Input Service service terminated with the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Also I have checked in the System32, I have hidserv.dll is in there, but mouhid.sys and mouclass.sys are not.
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Oct 15, 2006
AFter duking with sysdata.xml BSOD for almost 2 months now with no success, i regretfully state that i have given up this fight. Tommorow or nex week, i will be dropping off my CPU to some computer technician who will charge me $65+ an hr, to hopefully fix my problem. But before i do so i would like to try one last time Problem: sysdata.xml & minidump crashes and restarts. Just restarting anytime i perform some action with the computer. More so playing games like WC3 tft and CS: S. Internet connection just disconnects randomly.
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Jul 13, 2005
When I switch on my laptop I get a black screen with white type telling me that the file above is missing and advising me to insert recovery disk and go to repair screen - happens every time. What should I do?
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Feb 23, 2005
When my computer is checking the drives after i restart my comouter by hitting the "reset" button on the CPU, it runs halfway and gives some errors. But the scanning does not complete.
The last line in the display says :
documents and settingsxxxMy Documentsxxx=; is cross linked on allocation unit 917504
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Jun 10, 2009
I undo one Program from start up and after that a pop up message appears as follows : " You have used the System Configuration Utility to make changes to the Windows.The System Configuration Utility is currently running in Diagnostic or Selective Start Up Mode causing this message to be displayed and the utility to run every time Windows starts. Choose the Normal Start up mode in the General Tab to start Windows normally and undo the changes you made using the System Configuration Utility."
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Jun 1, 2009
I'm having a somewhat-recurring issue wherein I'll play a PopCap or SOE Game and be interrupted by the dreaded BSOD. When I go into my event viewer and look at the only red-exclamation-point item I can, I see the following (two items, both appear in the log at exactly the same time. In this case, the game was Free Realms. As you'll note from the error, it appears to be related to the Windows Search Service. I've attached the minidump to this link, for those of you uber-XP-experts that can understand it. Also, I keep this PC maintained pretty well. I run anti-malware software on a regular basis, use ClamWin for my antivirus, and avoid iffy-websites.
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