Upgraded SP3 / Uninstalled Norton - Laptop Dark Screen

Jul 7, 2008

i don't know if this problem is hard ware or software, but here goes.my friend brought me a laptop that had a dark screen. this thing had lots more problems. it was running XP SP1. with an out dated 2005 norton AV. the first thing i did was put an external monitor on it. i was then able to see what was going on. i upgraded to SP3 and uninstalled Norton. i then installed AVG. ran a full scan. i installed spybot and adaware. ran both the only thing left is 3 instances of "wieldtangent" that i am not able to remove. i thought that the screen problem would go away, with the virus scan but it did not. when you boot the laptop you can see the splash screen, then it goes dark. (you have an image but it is not lite up) then about 1/2 way through the boot screen comes back on and then it goes out. then you are able to see the desktop and about 5 sec. later it goes dark again.

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