Running Norton System Works - Cd Launches It Freezes System

Jul 7, 2005

The my computer window instantly opens with all the correct icons displayed on the lest (view system information add remove programs change a setting...) but it shows no drives and I cannot click on anything. If I hit control alt delete it is reported as not responding but after about 45 seconds the rest of the icons show up. I open control pannel and try to open the system folder and nothing happens. I tried running nortons system works windoctor but after the cd launches it freezes. After about 3 hours of working on it I gave up and reinstalled windows ( i did the windows repair so I didn't lose program files and such, i did not re-initialize). After re-installing everything was going fine until last night. The same exact thing is occuring again. Ive attempted running Ad-aware and its locking up after it finds a few files, I have no clue what its finding since its locking up. Ive tried booting in safe mode but it locks up at mup.sys. Their is also no internet connection IE or Firefox can find but when I open the network connections folder it says that I am connected. Im wondering if its a bad HDD or if I've got some delayed action virus or something. Neither seems to likely to me since if it was the HDD when i ran a HDD scan (in dos from the win repair cd) it comes across as fine and the virus would have to be a delayed action one or something since it keeps hitting almost exactly a week after the problems occur.

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Installed Norton System Works: Javascripts Wont Work?

Jun 28, 2005

Since I tried to install Norton Systemworks 2005 (uninstalled since),I can't run any javascript. When I click on a link that's suposed to execute a script, nothing happens. I tried to uninstall/install J2SE runtime 1.5. No change.

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Installed Norton System Works: Javascripts Wont Work?

Jun 28, 2005

Since I tried to install Norton Systemworks 2005 (uninstalled since),I can't run any javascript. When I click on a link that's suposed to execute a script, nothing happens. I tried to uninstall/install J2SE runtime 1.5. No change.

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Jun 28, 2005

Since I tried to install Norton Systemworks 2005 (uninstalled since),I can't run any javascript. When I click on a link that's suposed to execute a script, nothing happens.I tried to uninstall/install J2SE runtime 1.5. No change.

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Mar 3, 2006

recently have had issues with the system freezing. It's usually when I have Trillian running, with another program or two at the same time. Like Office or Napster or both. The entire system freezes, where I can't even hit ctrl-alt-del to close on of the programs. I am on Windows XP on an HP Pavilion Laptop. This is a very recent development...and I'm not sure if somehow something has been downloaded to cause this. The only new program installed was The Sims.

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Sep 14, 2005

For a whole month now I have carefully set up the new notebook described below after successfully, but laboriously, running a 1997 Dell PII300-SCSI 128-SDRAM Win98SE system for 8 years. I've now reached a point where I need help on several issues from some of you who are far ahead of me when it comes to running a modern system. There are no major problems so far, just some minor performance issues and a few questions in areas in which I know little or nothing.

One instance of a freeze (when running Norton Speed Disk) which turned out to be a bad cluster and was repaired by ChkDsk. One instance of stalling @ the "windows is shutting down" window (shutdown only). There have been two instances of noticeable decline in peak performance: A.) after installing Norton System Works. I immediately uninstalled Go Back, which really helped, and B.) after replacing one of the installed 256mb sticks of RAM with a 1GB stick from Crucial. I only mention this because I deliberately delayed installation until maximium system performance had been consistently sustained. [This is nothing major, just a slight delay and/or menus briefly going blank when starting some programs and a slight delay in application reaction time, which usually manifests itself at the start of sessions, and late sluggishness in long sessions] I only mention this in the event that I'm wrong and can be corrected, because I believe this must be a coincidence and not due to the hardware (unless there is a setting or something in Windows that needs changing to accommodate the additional RAM) - and the solution to regaining peak performance lies in Windows and/or Norton System Works....

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Sep 5, 2005

I am trying to install Norton Antivirus 2005 to my computer but it will not go. All other cd's work except that one. I have Windows XP and I installed the Service Pack

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Sep 9, 2005

I am about to get rid of norton system works and would like to knowabout some alternatives.I have been using norton systemworks for years and also use AVG as asecondary virus checker.I have sourced some alternatives for most of the utilities i.e zone alarm, may try avast (instead of AVG), regclean.But what I will miss is the 'one button checkup' from norton that scans your system and detects any probs before fixing them. Is there any other free program that do this?If anyone has any other suggestions as to what alternatives to use (preferably free!) instead of Norton System works.

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Jan 20, 2007

turn on my computer, nothing loads. internet explorer will not open any internet pages despite me being connected to the internet. all programs seem to freeze. ive tried everything, ive cleaned history cookies etc. and ran norton, ran anti spy. ive done it all. the only way i can get things going back to normal is if i system restore. something is obviously going wrong.

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Mar 27, 2006

I noticed lately that my computer has been running very slow and decided to snoop around in the services tab in the System Configuration Utility and MAN!! I have about 50 different programs running. I want to know what I can and cannot uncheck so my computer won't stop running altogether. I'm running XP Pro and a wireless network to 2 other computers in the house

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Jun 30, 2006

XP started behaving strangely-nothing in Explorer would work. I tried to do a system restore but the computer crashed whilst trying to do this. I had to reset the computer and after log-in there were no icons and you couldn't open anything. Decided to do a repair install using original XP CD. This was okay until it got to 'installing devices' (about 35 mins left), it started asking for files such as 'sunbelt counterspy.msi' (which I don't even want it to install) and won't complete the installation as I can't locate the files it wants

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Mar 27, 2009

I don't use System Restore all that often, but when I tried to use it after the last Windows Update, it didn't work. I didn't think all that much of it at the time, until I found out that someone else I know has a similar problem. I tried it again and it still didn't work. I have tried disabling it and then re-booting, turning it on again, re-booting and then setting another resore point, hoping this will clear any corrupted files as well as all the other restore points. Again, this hasn't worked. It is refusing to go back to any restore point I set. What is wrong? I have found this facility really helpful the few times I have needed to use it - in fact a life-saver and wouldn't want to be without it. I am using Windows XP Home - SP3.

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Msi.dll Was Not Found - System Wont Works

Apr 1, 2008

I un-installed AOE3 the trial version. the day after i went to use Microsoft Works Word Processor. and I got a error saysing. "This application has failed to start because Msi.dll was not found. Re-installing the application may fix the problem" so I went to add/remove programs and I got a error saying something like windows installer is not installed. so I went and looked how to fix that.. went through the steps of fixing that. restarted my computer. and went to click on add/remove programs under control panel. and it will no longer open.So then I had the bright idea of doing a system restore. and everything before the day of the uninstall of AOE3 is gone. and so I went to do the system restore to the day I uninstalled it. and I click the date. click the first next. then where it goes to the page that gives you the warnings. and says you wont lose documents and e=mails and I click next and it goes no further.

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Jan 20, 2006

my system over the last few days has been opertating very slow with everything from internet to regular programs like Word here is my hijack this log hope u guys can have a look at it and see if theres a problem thnx in advance :

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May 31, 2008

i was playing guild wars and my system froze--no bsod or anything like that, everything froze and the computer restarted by itself. after i logged in to windows xp, it told me system recovered from a serious error. i went to event viewer, and found two errors around the time of the crash.

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Aug 27, 2007

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Mar 16, 2010

The other day I was sitting there playing world of war-craft like any other day, when my personal computer just freezes and nothing works, so I do a hard boot.I was using windows vista at this stage and every time the loading bar would come up, it would go away like windows was about to load and then it would just sit on a endless black screen. After going into safe mode and doing a system restore I was able to get in to windows once before it froze up on another game, I spent 2 days trying to get into windows before reformatting to windows xp.So, after reformatting and putting windows xp on, everything seemed fine, did my windows updates and all the updates for my mobo etc, had the personal computer running for about 6 hours with no problems, go to play world of war-craft and within 5 mins my personal computer froze again. So back to the same problem, except this time the bar loads and i get a blue screen that comes up sometimes, but its only up for about 1 second before windows restarts again. It just keeps going to the windows loading bar, will freeze for 2-3 seconds, continue to load and then restart again by itself. I left it on for about an hour of cycling through by itself but windows still wont load.World of war-craft is on a 2nd HD that hasn't been reformatted, I thought this might be the cause but my personal computer also froze when I was just browsing the net and had the same problem loading windows.Any suggestions? because I'm a bit lost at the moment with what to do, the only other thing I can think of to be the cause would be my ram or gfx card dying? but I hope that's not the case.

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Aug 15, 2010

I have a Dell Optiplex GX280 running Windows XP that doesn`t do anything after start page is loaded except turn off or restart. I can ONLY (won`t allow me to do it in normal mode) do a system restore in safe mode & then it works perfect. When I turnoff or restart it goes back to the same problem - freezes up after start page has loaded. I have to do system restore in safe mode only all over again.

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May 17, 2005

Microsoft Windows, SpyBot, and Norton all sent a deluge of windows saying they had detected changes. SpyBot sent 7-10 warnings, one of them saying "SpyBot. Search & Destroy has detected an important registry item entry that has been changed. Catagory: System Startup global entry; Change: Value deleted; Entry: elkfqxcj; Old data: c:windowselkfqxcj.exe; [allow change][Deny change].Each of these SpyBot notices had a different entry. Since then my computer is extremely slow, freezes up when left for any time. A window pops us when opening and when changing applications titled "16 bit Windows Subsystem", saying:
C:WindowsSystem32AutoExec.NT. The system file is not suitable for running MS-DOS and Microsoft Window's applications. Choose 'close' to terminate application. [close] [ignore]

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Jan 9, 2008

My computer has worked very well for years, but a short while ago it has developed this problem.It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass. Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.

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Dec 2, 2004

i just got a message from my norton saying i have a virus.w32netsky.pammlenc, i think it is spelled that way.

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Apr 10, 2010

I am at a friends house and one of their computers are not connecting to the internet, they have a network set up and all tha good stuff and its working fine on allt he other computers BUT hers. She recently moved her desktop from the floor to her desk to get it away from the pet hair, and i made sure the wires are all in good condition and plugged in correctly. The computer will not repair the connection nor will the internet work.

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May 31, 2010

Yesterday, I was half way through burning an ISO file to disc using [program name deleted my mod.] (have used this many times previously without a problem), when the computer froze. Nothing worked (mouse, keyboard) and the only thing I could do was turn it off at the power button. I left it for 10 minutes, started the computer up again and the (black) screen came up giving 'you need to reboot' and 'insert a bootable disc' messages. I inserted my Windows XP disc as it's the only one I have and don't have a bootable disc, and after while I was given 3 options - one was to repair, one was to escape and I can't remember what the 3rd one was. Anyway I pressed repair and after a minute or two it said it couldn't find the hard drive (or disc) so it was unable to repair and the only thing I could do was quit. After leaving the computer off for a period of time, I switched it back on and it came up with the disc scan screen details and went through the process quickly and it said one of the sectors had been repaired and it was 'back to normal' after that.

The computer is 4 years old (Intel Pentium 4/3.2gHz/1GB RAM/Hard Drive 149GB) and I've had intermittent problems with the CPU overheating due to dust etc which I've cleaned out from time to time (as you do) and all has been well.So, in total this has happened 3 times in 24 hours but on the other two occasions when it froze, after turning it off and leaving it for a couple of minutes, it came back again as normal. The computer seems OK when it's not under load (using the internet/emails/typing documents/photo editing) but the first time you ask it a big question (e.g. copy or convert a disc) it will freeze. Is this a CPU, hard drive or motherboard problem or any other ideas please.

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Oct 11, 2005

I'm going to try a system restore and I need to close all open programs. Does this mean I need to close Norton Antivirus, Spybot and Ad-Aware too? What about programs that run in the background that you don't see? I've never worried about this when installing software--just left them running--but I don't want to mess up with system restore. I have lots of disc space and plenty of memory, if this makes any difference.

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Feb 28, 2006

I was attempting to install Norton System Works 2006, it failed and gave me some instructions to fix the issue which consisted of downloading 3 tools and running them to clean the failed install, and then try the install again. I tried to reboot first (I don't recall if I was instructed to or not!) and now it goes through the motions of starting up...bios screen, Norton Go Back Screen (new), XP loading screen, then I get a screen that says "autochk program not found - skipping AUTOCHECK" and it restarts

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Sep 25, 2006

Receiving the following on boot up: PROCESS1_INITIALIZATION_FAILED All searches indicate GoBack by Roxio or Norton. Neither installed - Do not want to reinstall or format drive.

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Oct 14, 2005

Having just updated to the Antispam version of NIS my System Restore now refuses to operate properly. I can open it (sometimes) but as soon as I try to do anything with it it hangs. Most other programs are not affected except as I close IE now, I get an error message "The instruction at "1x127cfb80" referenced memory at"0x0215ad58". The memory could not be "read". Click on OK to terminate the program." This may or may not be related.I tried removing NIS 2005 and System Restore came back to normal but having reinstalled - the problem now re-occurs. Symantec website is useless and I cannot find any telephone numbers.Has anyone else had a similar problem?

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Mar 25, 2010

Running Windows XP on a one year old Vostro 220. Problem seems to have started after I replaced McAffee with Norton 360 per Comcast's changeover. I have since uninstalled Norton but the problem persists. Ran PSA which showed no hardware or memory problems. I believe Norton must have changed some of the registry values. I am running Norton on my laptop with Windows 7 but that is not a problem.

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Jul 17, 2005

I've been having trouble with my computer freezing once it has been on for a while (>1hr 30 min), the mouse at first goes slow, then stops, and it also freezes sometimes whenever i put the capslock on (Weird, I know). I just reformatted my computer to solve the problem, installed Norton Anti-virus 2005, and defragmented it after all the windows update stuff was installed

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Jul 17, 2008

In the past, I have used the S-video port (with RCA adapter) in a dual view setup with my TV. I recently reinstalled Windows XP and now I can't get the secondary display (the TV) to work correctly. I just get a bunch of black & white lines moving up the screen (looks like bad reception/static on a TV). The weird thing is that the TV displays everything fine during the bootup process, including the loading screen with the Windows XP logo. Full color and everything. It's when Windows actually starts that the TV freaks out. Another weird thing is if I use nVidia's TV setup Wizard and select "Span," the image on the TV actually stabilizes. But I am forced to keep a low resolution on the monitor (which wasn't the case before I reinstalled XP), and as soon as I make any other changes the TV goes back to freaking out.

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Dec 1, 2008

I installed Norton 2009 and I have noticed my computer was different. Now I cannot even get passed the startup screen.It is like its frozen,the on/off button at the front doesn't work,only the restart. When I click on my user account to log in, nothing at all happens.I am on my husbands laptop right now. It is an old computer,but can it just die like that?

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