Hardware Drivers :: HP 8500 Pro Set Up To Print But Can't Scan

Jul 6, 2012

I have my HP 8500 Pro set up to print, but I cannot scan. Any word on how to do this? When I went to scan/fax, it says that I have no scanner hooked up.

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Network / Sharing :: Wireless Printer Can Scan But Not Print In Windows 8.1

Apr 25, 2014

I've once again encountered this problem with my Canon PIXMA MP620 printer/scanner: when using it wirelessly, it can't print. According to 'Devices And Printers', it's offline and therefore most programs I use in Windows 8.1 claim it can't print.

However, using Canon's program 'MP Navigator', it can scan from the printer without any problems. I can scan from the computer to the printer and the other way around. Therefore I'm suspecting that the problems lies with Windows 8.1 and not the printer. The connection is obviously there but Windows doesn't seem to think so.

I can't find a solution in the printer's manual, Windows doesn't give me anything when I try to troubleshoot the printer in question, and Canon's own 'Network IJ Tool' can find the printer but says it's doesn't work without clarifying why.

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Hardware Drivers :: Force Scan For New Drives?

Apr 14, 2013

If I plug in a drive (via a hub) and it does not appear in the drive list, is there a way to force a scan for new drives?

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Hardware Drivers :: Windows Can't Load Scan Profile

Dec 8, 2013

I know that Windows Fax and Scan is not an ideal solution for scanning, but I'd like to avoid installing additional third party software, if possible.

WF&S works fine with my (Canon) scanner. It scans without a hitch. However, it is only able to use the default scan profile. If I try to create my own scan profile, I get this message:

"Windows can't load your scan profile. Your profile settings might not be compatible with this scanner."

I know that my intended profile settings (600 dpi, scan to PDF) are compatible with my scanner. How can I get WF&S to create a profile with my settings?

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Hardware Drivers :: Windows Action Center Notifying To Scan Drive?

Jul 26, 2013

I have a Windows 8 Toshiba Satellite S855-S5377 laptop. My problem is that I get notified all the time by the Windows Action Center that I should scan my drive for errors even though I already have multiple times. I've already opened the command prompt and typed chkdsk /f /r and did the scan on boot up. I checked the log with the Computer Management Console and didn't find any problems with the hard drive. I also have used other HDD error checking tools and have even used the error checking utility of Windows when you right click the drive choose properties then tools. And every time the PC or the program says my drive is fine but the Action Center warning message doesn't go away.

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Hardware Drivers :: How To Print A Web Page

Dec 14, 2013

I just tried to print a web page that I had up. Control-P didn't work and when I went to the charms, it told me that I could only print from apps? I'm confused.

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Hardware Drivers :: Windows 8 - Can't Print PDF Files

May 5, 2014

When I try to print pdf files the print dialog box goes away but the print job just disappears. Nothing comes out on the printer. No errors or anything. I have tried different printers on my network. Not sure what's going on.

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Hardware Drivers :: Windows 8 Printer Can't Print Anything

Mar 6, 2012

I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.

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Hardware Drivers :: Trying To Print Gift Card From Internet?

Apr 8, 2014

I am trying to print a gift card from the internet that someone sent me from Facebook. It is telling me I cannot print until I use One Note one time. I don't want One Note.... How can I get this off my computer so I can print. This is maddening... I buy a printer and computer and can't print until I use their product?

OK so I right clicked and made my printer the default and it still won't print. I ended up thinking I was deleting the print queue and my whole printer disappeared. Do I have to now reinstall my printer??????

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Hardware Drivers :: Window Shows Up Error Saying Cannot Print

Mar 11, 2012

I'm unable to print on my Xerox WorkCentre PE220. Win 8 installed the driver properly and did not show any errors or red flags during and after the installation. When I print a window shows up saying error cannot print.

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Hardware Drivers :: Windows 8.1 X64 - Print Spooler Service

Apr 22, 2014

I am trying out the x64 version of windows 8.1 update on a fresh install. The printer I have is a HP710c and the drivers are provided in windows both 32 bit and 64 bit. Printer works fine in the 32 bit version but nothing happens on the 64 bit OS. Documents go to the spooler then just disappear as if being printed but arent.

Also the spooler seems to fall over when I send a document to the printer or try to print a test page. Tried the trouble shooter and changed the settings on the print spooler service to always restart after error.

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Hardware Drivers :: Windows 8 - Test Page Failed To Print?

Sep 24, 2013

I have had Win 8 Pro up and running for about a month and I am having a continuing printing problem. I have 2 printers that I am trying to print to. An HP 4250 and a Ricoh C821DN. Both are on the network and I access them through the local IP address. They both installed fine, but half the time I cannot print to them. When I print, the print command finishes, but nothing prints and nothing is in the que.

I try printing a test page and I get an error box saying that "Test Page Failed to Print". Running through the troubleshooter only makes the printer the default printer and that has no effect. I can see the printer through my browser by typing in the IP address and everything is fine. I also have my laptop running windows 7 right next to me on the network and it prints to both printers just fine.

Sometimes Win 8 will print and sometimes it wont, often for hours at a time.

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Hardware Drivers :: Set IE11 In 8.1 To Only Print Web Page In Black And White

Nov 29, 2013

How to set the IE11 in Win 8.1 to only print a web page in Black and White. In Win 7 I had found it but with great difficulty and I believe it was in Internet tools if you drill down far enough. In Win 8.1 I cannot find it so that when printing out a web page that has red and blue it is almost impossible to read on my Dell 1700 monochrome laser. I tried in the Devices and Printers, Dell, both Printer preferences and printer properties but cannot find anywhere to set. I am fairly certain it is a setting that has to be made in Internet Explorer but they seem to have hidden it (I think I was using IE9 or IE10 in Win 7). In Excel you can set that parameter for each page in page setup.

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Hardware Drivers :: Using Windows 8 Laptop To Use Airprint To Print Documents?

Nov 23, 2013

I have recently got a new printer and it supports airprint. I was wondering whether I could use my windows 8 laptop to use airprint to print my documents instead of installing the driver which keeps on failing as it cant maintain wireless contact.

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Hardware Drivers :: Print Queue Won't Remove A Job - Stuck On Deleting

Apr 15, 2014

I'm running Windows 8.1 and I'm trying to print from a network printer. One job is clogging the rest of the jobs and is stuck on "deleting" but won't ever get deleted. Others on the network are still able to print from the printer. So far I've tried:

-Clicking on "cancel" in the job queue
-Restarting the computer
-Restarting the printerRemoving/re-adding the printer from Printers and Devices
-Uninstalling and reinstalling the drivers
-Stopping/Restarting the Spool service in Task manager
-Looking for the files found in /System32/spool/PRINTERS

The weird thing, actually, is that there was no folder "PRINTERS" when I go to /System32/spool. I know that deleting the files in there often fixes the problem, but I can't even find a PRINTERS folder.

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Hardware Drivers :: Unable To Print - Receiving Message Printer Not Ready?

Feb 6, 2014

I was able to print to my network-attached Brother 2070N and 3045CN laser printers until recently. Driver have been loaded, printers are discovered and added to the client, but every time I try to print I receive the message "Printer not ready". All of the Windows 7 clients can print to these 2 printers, it's just my 64bit Windows 8.1 Enterprise computer that cannot. If I can't get this resolved soon, I'll have to go back to Win7.

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Dell :: Using SSD For Boot Drive / XPS 8500

Aug 16, 2013

I just purchased an XPS 8500 with Windows 8 (NOT Pro).  I want to use a 120GB SSD drive as the boot drive.  I tried using the Dell Backup & Restore function to put the system image on the SSD.

However, the HDD that came with the PC is 2TB.  When I go to install the image on the SSD, I get an error message that the SSD is too small.

Do I need to (order and then) use a Windows 8 install disk?

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Dell :: XPS 8500 Win 8 System Image Fails?

Dec 6, 2012

I have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:

1) Control Panel

2) Windows 7 File Recovery

3) Create a system image

4) On a hard disk (External hard drive selected with 1.36 TB free space)

5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"

6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.

I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:

500MB EFI System Partition

40MB OEM Partition

500MB Recovery Partition

1854.75GB NTFS

7.12GB Recovery Partition

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Dell :: XPS 8500 - Setup Folder For Favorites

Dec 10, 2012

Just bought this new XPS 8500 great computer.  However, trying to learn the new Windows 8 and Internet Explorer 10 is an experience.  Am unable to see all the favorites and realize maybe I should organize them better.  Therefore, how would you setup a folder(s) to better organize favorites.  I tried to follow the directions by going to Windows website and they state that you click on the add to Favorites and an option related to a folder shows up.  However, I only see the option to add to Favorites or to pin to start. 

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Dell 8500 XPS Running Win 8 64 Bit With IE 10 - Favorite Icons

Mar 25, 2013

Brand new Dell 8500 XPS running Win 8 64 bit with IE 10. I transferred my favorites from my Win VISTA machine using Easy Transfer which caused the lost of many IE Fav Icons. Sometimes when I click on a favorite the icon will show up and some won't even though they are present on my Win VISTA machine.

Is there away to restore those Fav Icons which are supposed to be there? I realize all websites don't support the Fav Icons.

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Dell XPS 8500 - Windows 8 Opens Up Drives On Bootup

Apr 19, 2013

I just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.

For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.

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Dell :: New XPS 8500 Windows 8 Has Intermittent Black Screen

Apr 7, 2013

My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.

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Dell :: XPS 8500 Will Not Sleep Automatically - Windows 8 Professional 64 Bit

Jan 5, 2013

Computer will not fall asleep by itself. Windows 8 Professional 64 Bit is the OS. 

Sleep Settings = Sleep after 10 minutes.  
USB Selective Suspend = Enabled.   
Hard Disk Sleep = 9 Minutes.   
Wake Timers are Disabled.  

We have suspended all suspect Applications and still the Computer will not Sleep.   

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Dell :: XPS 8500 - How To Transfer Windows 8 OEM License To Other Machine

Feb 11, 2013

I recently bought a Dell XPS 8500 with Windows 8 on it. I did a clean install of Windows 7 on that machine and would like to use the Windows 8 OEM license on it on my Dell Inspiron 17r SE laptop.

I tried typing in my key to do a clean install on the laptop but I got this error message:

The product key entered does not match any of the Windows images available for installation.  Enter a different product key.

I bought these machines and therefore paid for the software, I should be able to install them on any machine I want.  All of my machines are Dell, why can't I do this?  What's going on?

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Dell :: XPS 8500 - Restore Point Does Not Work With Windows 8 Pro

Feb 16, 2013

Cannot create a Restore Point.  I try thru Control Panel -> System and Security -> System -> System Protection. 

No available drives show under Protection Settings. 

When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever.  I have to stop it in Task Manager.

I have tried sfc - no reported problems.

Malwarebytes Pro and anti-virus report no problems.

Windows update service is auto - running

Volume Shadow copy is manual - running

Dell diagnostic program reports no error.

Dell XPS 8500 Windows 8 Pro.

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Dell :: Windows 8 Can't Find Product Key On Reinstall (XPS 8500)

Sep 7, 2014

I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS. 

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Dell :: XPS 8500 / Cannot Reinstall Windows 8 (with DVD) On New Hard Drive

Mar 1, 2013

What is the procedure for walking in a unit to Dell Canada for repair? How do I protect my confidential data? Will Dell repair my two month old machine if i walk in without their OEM hard drive??  I hope to they do. What if it were stolen? I don't care about the cost and don't want anything for free, I just want to get my system working so I can rebuild it. I am only on an iPad.

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Dell :: How To Delete UBUNTU On Bootloader XPS 8500 Windows 8

Nov 3, 2014

I have a Dell  XPS 8500 win 8.1. I recently installed Linux Mint 17 on an external HD which booted from GRUB. I now removed Mint 17 ok but I'm left with a reference to 'UBUNTU' in my bootloader. I'm unable to remove this reference. this reference to UBUNTU prevents me from booting from a LINUX USB. I think I need to repair the bootloader but can't and I have tried all sorts of.....FIXBOOT, FIXMBR.  etc.

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Dell :: XPS 8500 Won't Download 8.1 Update - No Admin Privileges

Sep 1, 2014

I have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.

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Dell :: XPS 8500 - Install / Run XP Home Apps Under 64bit Windows 8?

Dec 6, 2012

I just got an XPS 8500 with 64-bit Win 8 (non-Pro).  I'd like to load a lot of XP apps from my ancient machine.  Is there a way to load/run them?  I've heard of HYPER-V, but it only runs on Win 8 Pro.  There may be other solutions, but I don't know which to choose.  I'd like to feel comfortable that whatever it is will work.  If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?

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Dell :: Upgrading XPS 8500 To Windows 8 - System Failed When Adding WMC

Jan 12, 2013

I am trying to upgrade an xps 8500 to windows 8 pro. It's an i7 system with 16 gig RAM. It was running windows 7 64 bit.

I made the first upgrade. It seemed to work fine. I updated drivers but when I attempted to add the windows media center the system failed -- on reboot it indicated the update could not be made and the previous version of windows 8 pro had been restored. I tried again, and this time it indicated that there were corrupted files and the system could no longer boot (error was 0xc000021a). It was not able to fix the disk issue automatically.

With Microsoft support I created a windows 8 pro boot drive on USB. At first the software would not even recognize a drive on which to install the operating system. That was resolved, and I was able to install windows 8 pro. But now every time I restart, the system goes back to the original problem (corrupt files), meaning I have to reinstall windows 8 pro, and so on. I have formatted the HDD as part of the installs: Partition 3 of Drive 0 (the other partitions are: Drive 0 partition 1 (1 meg used) OEM (reserved), partition 2 recovery (8.2 meg used) and drive 1 29.8 meg unallocated.

Windows installs updates (22 in number) automatically on restart, and these may be the source of the problem.

I have checked the drivers. They all seem up-to-date. The Bios is A09 (I think, in any case it is the latest version).

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