Hardware Drivers :: Window Shows Up Error Saying Cannot Print
Mar 11, 2012
I'm unable to print on my Xerox WorkCentre PE220. Win 8 installed the driver properly and did not show any errors or red flags during and after the installation. When I print a window shows up saying error cannot print.
Four BSOD today, all with the same error. I can't think of anything that would have caused this. Memory test shows no errors with the RAM. Blue screen's have occurred both shortly after startup without any stress on the system, as well as after it hadn't been shut down for a while with lots open. I can't find anything that forces it to blue screen, seems fairly random (it's happened while I'm not even using the system). Dumps at the very bottom.
Much longer summary: I've got an Asus S400C on windows 8.1 that's about 6 months old. It's been really good to me but recently has seemed a little unstable,(or maybe that's me just thinking badly about it now! I would have said it occasionally hangs more than I think it should for a newish laptop) - but nothing I couldn't put up with. This morning it gave a BSOD with KERNEL_DATA_INPAGE_ERROR. In fairness it had been a while since it had been properly shutdown (i tend to just put it into standby by closing the lid) and I also had quite a lot of things open. I still wouldn't expect it to bluescreen like that though.
I think I've had the same blue screen once before, about 3 weeks ago. Today it blue screened four times in total - the three other times without me asking much of the laptop at all (only word, chrome and itunes open). Definitely not right!
I've run the memory test and it found no errors. Yesterday I replaced a qualcomm wifi driver with a microsoft one (both ones that were already on the system) but reverting back hasn't stopped the blue screens so I don't think it was related to that (it also was fine yesterday evening after changing). I've also uninstalled Asus Liveupdate because it's always saying it's "stopped working..."
It might be unrelated but 2 weeks ago I opened the lid of the laptop to find that I could move the cursor but had an otherwise blank screen (on, but displaying black except for a cursor. Normal resolution though!). I coudn't get it to do anything so held the power button, and when it turned back on it said it was doing automatic recovery, and checking the harddisk - it took about 3 hours to do. Afterwards it booted up and worked.
I've tried to investigate the dmp files with my basic ability to google and something that crops up is win8_driver_error. Also it usually says "Probably caused by : ntkrnlmp.exe".
All previous minidumps and first crash today - [URL] ....
The second minidump of today- [URL] ....
Third minidump - [URL] ....
Fourth minidump - [URL] ....
Left the computer on for a while and came back to it having restarted itself following a BSOD.
I am using windows 8 convertible acer...my laptop shows that i m connected to the internet...the internet only works in Internet Explorer and Google Search app...the desktop versio of internet explorer shows the error "This Page Cannot Be Displayed" google chrome does not work neither does my itunes app...
I recently installed a HD (WD25EZRX). it's been operating normally for about 2 days.
i was using my comp when i saw an alert that said something about a hard drive error and that my PC needed to be reset to fix it. so i reset the PC and saw another message saying something about restoring to a previous point. i wasn't really thinking and i clicked OK.
upon reset, i noticed the HD in question was now showing up as 1.36TB (it's a 2.5TB HD). it also has a bunch of files from another HD, which is odd.
i've used Error Checking under Tools of the HD's Properties, but the results showed no errors.
i'd like to regain the "lost" capacity w/o having to reformat my entire HD.
Win 8 Pro with Media Center Intel Core i7-3770K CPU Samsung 30nm DDR3 1600 RAM 16GB ASROCK Extreme4 Z77 Motherboard ATI Radeon HD4650 Samsung 840 Pro 128GB SSD (OS)
In continuation to my previous thread on this subject, I now have another network printer problem in the same system. I chose to open it in a separate thread because the previous one became too long.I have 3 PCs on my home network
1. Windows XP (SP3) desktop with HP6500 E709a USB printer.
2. Windows 7 (Ultimate SP1 64 bit) desktop with HP 1018 USB printer.
3. Windows 8 (64 bit) laptop.
All computers can see each other and share folders on the home network.
Computers 1 & 2 can freely print on their own printers, as well as on each other's printer. Computer 3 (Windows 8) can print on the HP6500 (which is connected to the XP computer), but cannot print on the 1018 printer connected to the Win7 computer.
I know that on the Windows 8 laptop I have to define a local port for the network printer, but when I try to do it I get "Access denied" error message. Win7 denies access from Windows 8. This is strange, because Win7 does allow access to XP. On the WIN7 computer, under printer properties/security, print permission is granted to "Everyone".
So what could be the reason for the "Access denied" error? I guess it has to do with security / users / permissions, but I cannot find a solution.
On a relative's HP laptop running Windows 8, she had a problem where burned CD-R audio discs showed up as empty and wouldn't play, no matter what program you used. This was odd, because it's the SAME CD-ROM DRIVE that was used to burn them. Immediately I suspected some kind of driver issue, so I uninstalled the default driver and then rebooted. When Windows automatically reconfigured/loaded the CD-ROM drive, the PC was finally able to see and use the media that had been burned on its own CD/DVD drive. Launching WMP resulted in music being played.
However... I'm still seeing an issue that has me perplexed. When looking at an audio CD-R or commercial audio CD in the DVD/CD-ROM drive, it always shows as containing 0 bytes. You can still see the track ".cda" files listed, which individually show a minimum of 1K size in the file listing display. Oddly, checking those files individually actually results in 2K shown for the details. I completely understand why 0 bytes free would show because the CD was finalized, but shouldn't the amount of bytes occupied by audio media show up with a particular byte count?
When I try to print pdf files the print dialog box goes away but the print job just disappears. Nothing comes out on the printer. No errors or anything. I have tried different printers on my network. Not sure what's going on.
I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.
I have an iomega portable usb drive. I can plug into any of my windows 7 machines and access the files and store data on it. when I put into my win 8 machine it shows in devices and printers and in my computer shows as removable disk but you cannot open it up.
I have went into device manager and tried to update the usb driver installed but no use at all.
really strange that it shows in devices and printers but I cannot get the files.
the thing is I need to install and transfer some backups onto my win 8 machine so I need it to work desperately.
This is what Windows Explorer and Disk Management show.
Drives G, H, I, and L are completely non-existent. When clicking on them, Windows asks to format them. Properties shows 0 bytes Used space/Free space. I need removing these "drives" from Windows Explorer.
I am trying to print a gift card from the internet that someone sent me from Facebook. It is telling me I cannot print until I use One Note one time. I don't want One Note.... How can I get this off my computer so I can print. This is maddening... I buy a printer and computer and can't print until I use their product?
OK so I right clicked and made my printer the default and it still won't print. I ended up thinking I was deleting the print queue and my whole printer disappeared. Do I have to now reinstall my printer??????
I am trying out the x64 version of windows 8.1 update on a fresh install. The printer I have is a HP710c and the drivers are provided in windows both 32 bit and 64 bit. Printer works fine in the 32 bit version but nothing happens on the 64 bit OS. Documents go to the spooler then just disappear as if being printed but arent.
Also the spooler seems to fall over when I send a document to the printer or try to print a test page. Tried the trouble shooter and changed the settings on the print spooler service to always restart after error.
Over the last couple days, I built a new PC and installed windows 8.1. Initially I had some issues installing windows, so I unplugged all my drives except the SSD and DVD. I installed windows to my SSD.
Everything works great!
Now I started adding my drives back in 1 at a time. When I plugged my 2nd SSD in, it showed up in BIOS, but not in Disk Management or Device Manager. So I booted back into the install CD, it showed up in the disk manager there. Since this was also a blank SSD, I partitioned and formated the drive from the install CD, then exited the installer and booted back to my windows drive.
I have 2 SSD drives working great!
Now to add my 2TB HDD... Same issue, it shows up in BIOS and the install disc, but not in Disk Management or Device Manager. This drive does not have a boot partition on it, however, it does have two existing data partitions. They were made from my previous windows 7 system and the option to delete these partitions is grayed out in the install disc menu. I also have some data that I would like to keep on it. I have a USB dock that I can use to read the contents of the disk just fine. Everything is there and in working order.
What is different about Windows 8.1 that is preventing my hard drives from showing up in windows proper? I am reading things about UEFI online, but nothing seems to fit my exact scenario. I will try and post some screen shots when I get back at it.
I have had Win 8 Pro up and running for about a month and I am having a continuing printing problem. I have 2 printers that I am trying to print to. An HP 4250 and a Ricoh C821DN. Both are on the network and I access them through the local IP address. They both installed fine, but half the time I cannot print to them. When I print, the print command finishes, but nothing prints and nothing is in the que.
I try printing a test page and I get an error box saying that "Test Page Failed to Print". Running through the troubleshooter only makes the printer the default printer and that has no effect. I can see the printer through my browser by typing in the IP address and everything is fine. I also have my laptop running windows 7 right next to me on the network and it prints to both printers just fine.
Sometimes Win 8 will print and sometimes it wont, often for hours at a time.
How to set the IE11 in Win 8.1 to only print a web page in Black and White. In Win 7 I had found it but with great difficulty and I believe it was in Internet tools if you drill down far enough. In Win 8.1 I cannot find it so that when printing out a web page that has red and blue it is almost impossible to read on my Dell 1700 monochrome laser. I tried in the Devices and Printers, Dell, both Printer preferences and printer properties but cannot find anywhere to set. I am fairly certain it is a setting that has to be made in Internet Explorer but they seem to have hidden it (I think I was using IE9 or IE10 in Win 7). In Excel you can set that parameter for each page in page setup.
I have recently got a new printer and it supports airprint. I was wondering whether I could use my windows 8 laptop to use airprint to print my documents instead of installing the driver which keeps on failing as it cant maintain wireless contact.
I'm running Windows 8.1 and I'm trying to print from a network printer. One job is clogging the rest of the jobs and is stuck on "deleting" but won't ever get deleted. Others on the network are still able to print from the printer. So far I've tried:
-Clicking on "cancel" in the job queue -Restarting the computer -Restarting the printerRemoving/re-adding the printer from Printers and Devices -Uninstalling and reinstalling the drivers -Stopping/Restarting the Spool service in Task manager -Looking for the files found in /System32/spool/PRINTERS
The weird thing, actually, is that there was no folder "PRINTERS" when I go to /System32/spool. I know that deleting the files in there often fixes the problem, but I can't even find a PRINTERS folder.
I was able to print to my network-attached Brother 2070N and 3045CN laser printers until recently. Driver have been loaded, printers are discovered and added to the client, but every time I try to print I receive the message "Printer not ready". All of the Windows 7 clients can print to these 2 printers, it's just my 64bit Windows 8.1 Enterprise computer that cannot. If I can't get this resolved soon, I'll have to go back to Win7.
When I go toControl Panel -> Hardware and Sound -> Devices and Printersit can take 5 minutes or more to populate the window. A green bar slowly progressing along the top.
Sometimes (not always) when I click on the Network icon it shows an empty window, taking five or more minutes, also with a green bar slowly progressing along the top. EDIT: After I submitted this post I saw that the network window had finally populated. Still, it was incredibly slow and happened after the window showed a message saying "This folder is empty."
If I go to This PC that comes up almost instantly, including the mapped network drives.
Up until today, whenever I had a USB flash drive connected and I wanted to remove it I would click the icon in the System tray for "Safely remove hardware and eject media" and then my drive letter would be shown and I'd click on it to safely remove it. I am running Windows 8.1 and today when I click on the icon to remove the USB flash, all I see are three dots which do nothing. Above the 3 dots ... is the normal Open Devices and Printers. how to get the drive letters to appear instead of the 3 dots?
Since upgrading to Windows 8.1, something weird has been happening. Each time I plug in a USB2 device into the USB3 port on my Asus T100 tablet/laptop (Atom processor, 2Gb RAM and 32Gb SSD), it fails to recognise the device and then throws an Error 43 and complains that the device did not provide a suitable descriptor.
Initially I thought it was a Hardware issue. USB3 devices in the same USB port worked correctly, so I figured it might be bent contacts. However, adding a USB3 hub with USB3 devices chained from it worked, but USB2 still did not work. I therefore suspect a configuration or driver issue, but I cannot figure out how to fix it. The following link seems to cover it
How to Fix Windows 8.1 USB Code 43 Error
I have tried ever "re-install" style reset of Windows. It doesn't have any restore points to reset to....
So I have a WD external HD with all of my research data as well as some text books and other important things on there and for some reason I got an I/O error and after that the drive does not show on the computer anymore. The computer recognizes that there is a drive there and will read that it is a WD passport but cannot tell the size of the disk and will not register it as an external drive whose media I can explore and work with. What is wrong and how can I retrieve the data?