Hardware Drivers :: Print Queue Won't Remove A Job - Stuck On Deleting
Apr 15, 2014
I'm running Windows 8.1 and I'm trying to print from a network printer. One job is clogging the rest of the jobs and is stuck on "deleting" but won't ever get deleted. Others on the network are still able to print from the printer. So far I've tried:
-Clicking on "cancel" in the job queue
-Restarting the computer
-Restarting the printerRemoving/re-adding the printer from Printers and Devices
-Uninstalling and reinstalling the drivers
-Stopping/Restarting the Spool service in Task manager
-Looking for the files found in /System32/spool/PRINTERS
The weird thing, actually, is that there was no folder "PRINTERS" when I go to /System32/spool. I know that deleting the files in there often fixes the problem, but I can't even find a PRINTERS folder.
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Feb 19, 2013
I need deleting a file in my print que. It says it's deleting the file but nothing happens and other files sent to the printer will not print. I haven't found much that is specific to Windows 8 64 bit with an internet search.
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Apr 24, 2014
I have a HP Deskjet 1515 which I just purchased 4 days ago. When I attempt to print anything from specific programs (more on this) nothing happens. I can see that the print job enters the print queue but it immediately disappears. There is no error given.
The strange thing is that certain programs can print, while others appear unable.
PROGRAMS THAT CAN PRINT:
NotepadWindows Photo ViewerPaintAdobe Acrobat Reader
PROGRAMS THAT CAN'T PRINT:
Microsoft Office (Word, Excel, Powerpoint)WordPadInternet ExplorerFirefoxChrome
I am using Windows 8.1 x64 (legal copy) and it is fully updated. All of my software is legal and updated.
I can print to other printers, network and local.
Other computers can print to this printer (all are Windows 7 x32).
Printer is set up on USB002 Virtual Printer Port.
I have tried using the drivers that came with my printer as well as downloading the latest drivers from HP's website.
Here are some examples:
Example 1Example 2
The consensus as far as I can see seems that there is a problem with the Windows System Files and that I need to use SFC to repair it.
This is what I tried to do.After running SFC in an elevated command prompt and running "SFC /SCANNOW" I received a message saying that SFC could not fix something. I tried running the command multiple times (and also from boot).
I then proceeded to use Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem. This appeared to work because after running DISM I then re-ran SFC /SCANNOW and received no error messages.
Here are some other things that I have tried in addition to the above with no effect:
RestartingDeleting the printer, restarting, re-installing from a different USB port.Punching the sky like no one is watchingChanging the USB cable to one I knew was workingPrayerRun Printer Troubleshooter (but lets face it we knew that would do nothing)Restarting the Print Spooler ServiceRun WindowsUpdate to see if there is any printer related updates (there are no updates at all)Run Antivirus update / scan (looooong shot)
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Aug 15, 2014
I have a problem in my dual boot machine. I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap). Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.
These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.
Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options. One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.
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Feb 13, 2013
How do i remove a mail which is stuck in OUTBOX and is jamming the flow of emailsl
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Nov 22, 2012
I have 20 emails that appear to be stuck in the Outbox which I would like to permanently delete, but thre is no remove or delete Tab or option that I can see.
I am running Windows 8 Pro.
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Dec 14, 2013
I just tried to print a web page that I had up. Control-P didn't work and when I went to the charms, it told me that I could only print from apps? I'm confused.
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May 5, 2014
When I try to print pdf files the print dialog box goes away but the print job just disappears. Nothing comes out on the printer. No errors or anything. I have tried different printers on my network. Not sure what's going on.
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Mar 6, 2012
I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.
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Jul 6, 2012
I have my HP 8500 Pro set up to print, but I cannot scan. Any word on how to do this? When I went to scan/fax, it says that I have no scanner hooked up.
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Apr 8, 2014
I am trying to print a gift card from the internet that someone sent me from Facebook. It is telling me I cannot print until I use One Note one time. I don't want One Note.... How can I get this off my computer so I can print. This is maddening... I buy a printer and computer and can't print until I use their product?
OK so I right clicked and made my printer the default and it still won't print. I ended up thinking I was deleting the print queue and my whole printer disappeared. Do I have to now reinstall my printer??????
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Mar 11, 2012
I'm unable to print on my Xerox WorkCentre PE220. Win 8 installed the driver properly and did not show any errors or red flags during and after the installation. When I print a window shows up saying error cannot print.
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Apr 22, 2014
I am trying out the x64 version of windows 8.1 update on a fresh install. The printer I have is a HP710c and the drivers are provided in windows both 32 bit and 64 bit. Printer works fine in the 32 bit version but nothing happens on the 64 bit OS. Documents go to the spooler then just disappear as if being printed but arent.
Also the spooler seems to fall over when I send a document to the printer or try to print a test page. Tried the trouble shooter and changed the settings on the print spooler service to always restart after error.
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Sep 24, 2013
I have had Win 8 Pro up and running for about a month and I am having a continuing printing problem. I have 2 printers that I am trying to print to. An HP 4250 and a Ricoh C821DN. Both are on the network and I access them through the local IP address. They both installed fine, but half the time I cannot print to them. When I print, the print command finishes, but nothing prints and nothing is in the que.
I try printing a test page and I get an error box saying that "Test Page Failed to Print". Running through the troubleshooter only makes the printer the default printer and that has no effect. I can see the printer through my browser by typing in the IP address and everything is fine. I also have my laptop running windows 7 right next to me on the network and it prints to both printers just fine.
Sometimes Win 8 will print and sometimes it wont, often for hours at a time.
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Nov 29, 2013
How to set the IE11 in Win 8.1 to only print a web page in Black and White. In Win 7 I had found it but with great difficulty and I believe it was in Internet tools if you drill down far enough. In Win 8.1 I cannot find it so that when printing out a web page that has red and blue it is almost impossible to read on my Dell 1700 monochrome laser. I tried in the Devices and Printers, Dell, both Printer preferences and printer properties but cannot find anywhere to set. I am fairly certain it is a setting that has to be made in Internet Explorer but they seem to have hidden it (I think I was using IE9 or IE10 in Win 7). In Excel you can set that parameter for each page in page setup.
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Nov 23, 2013
I have recently got a new printer and it supports airprint. I was wondering whether I could use my windows 8 laptop to use airprint to print my documents instead of installing the driver which keeps on failing as it cant maintain wireless contact.
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Feb 6, 2014
I was able to print to my network-attached Brother 2070N and 3045CN laser printers until recently. Driver have been loaded, printers are discovered and added to the client, but every time I try to print I receive the message "Printer not ready". All of the Windows 7 clients can print to these 2 printers, it's just my 64bit Windows 8.1 Enterprise computer that cannot. If I can't get this resolved soon, I'll have to go back to Win7.
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Jul 14, 2014
I have two wifi adapters i have been trying to get to work consistently with no luck for several days now. One had been working fine for a few weeks, then it stopped, i tried switching, and that one worked for half a day, then it stopped. Once it stops working the connection is 'limited' but works fine on other machines, or it says it is connected in settings but Chrome says it isn't online. So i wanted to try to install a different driver, having read that this can often be the solution.
But in both cases, there is no old driver to roll back to, and when i try to tell Windows to load a driver i've downloaded or have on a disc, it says, no, the one it already has is 'up to date', and it won't do it. Is there some way to dig around in the system to get rid of the driver it claims is better so i can try another one?
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Aug 13, 2013
I have a Samsung DP700A3D All-In-One. It came preinstalled with Windows 8. I remember it being version 6.2 (?). I always seem to try things above and beyond my skill set (Current Computer Science student). I installed Ubuntu 13.04 64 bit alongside Windows 8 with no problems. I aloud the Ubuntu to do the partioning. It used Grub2 for bootloader. I wasn't happy with that wanting to use Windows Boot Manager. After changing this and reloading that, somehow the windows 8 partition did a recovery. I can now not boot anything. I'm currently on Ubuntu live CD. I can see the drives from here. There are partitions labeled SAMSUNG_REC, SAMSUNG_REC2, 487 GB Volume(Windows files inside), Windows RE tools, and 481 GB Volume(Ubuntu files inside). When I boot the machine, I get the Install Boot Media ?? comment at attempted start-up. When I was setting up the Ubuntu alongside Windows I could access BIOS(?) with an F2 press at initial flash screen. Now I cannot. I can do nothing but run the Ubuntu Live CD. I don't want to try Fresh install of Ubuntu because there are files on Ubuntu partition because there are files that are too large for me to back-up else where that are very important. I KNOW .... BACK-UP BACK-UP BACK-UP!! It however is too late for that..
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Jul 4, 2014
The led display says 75 and stays there after doing a couple other ones
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Aug 15, 2014
I've had my computer for about four years with an Asus motherboard, and I recently (like two days ago) had it changed to a Digilite motherboard. I'm also a regular user of VMware or VirtualBox, whichever is feeling fancy to me.
About six months ago, my Seagate hard disk started clicking regularly at about 10 seconds interval, which quickly came down to 1-2 second interval, causing the hard drive to click furiously. Due to this, my Windows 8 would get stuck and won't even give a BSOD. Same thing would happen at restart. Automatic Repair didn't work, but chkdsk would find some corrupted sectors and fix the issue. On the next restart, after running smoothly for 5 minutes, the clicking and stucking would start again. I finally narrowed down the problem to VMware and removed it and ran chkdsk again. This seemed to solve the problem.
After getting my new motherboard, I thought the results might be different, so I installed VMware and ran it for a long time. There was no clicking of HDD until the next startup. As soon as I logged in, desktop became slow and stucky, and finally I heard the horrific sound of that clicking again. (Now whenever I hear ANYthing click ANYwhere, I freeze for a second.) I knew what the problem was and applied the same solution I applied months ago.
I need to be able to run VMware or VirtualBox to go through a few Linux and python books I'm reading. My brain just cannot grasp how a software could affect the hardware this badly! I'll try a few other things to narrow down the problem while I wait for responses. At this point, where changing the HDD seems to be the only option
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Jul 20, 2013
My PC specs: Asus P8Z77-V with a SATA2 WD Caviar Black 500GB. The HDD has four partitions, and I've had Windows 7 32 bit installed on C:/ for three years. Windows 8 was just installed four months ago.
Before this, I had my Windows 8 and BIOS ahci-enabled C:/Windows 7 <> D:/Stuffs <> E:/Windows 8 <> F:/Stuffs
Yesterday, I needed some space on my F:, so I started Partition Wizard (I used this program a lot before with no problems) and cut 9gb from C, after that queue it to extend F: that much space.
Because C: is located first, but F: is located last, PW created 4 queue, which is cut -> move D: -> move E: -> extend F. The two first actions were performed fine, however when I restart as PW promoted, I was stuck at the BIOS, unable to access BIOS, with the red led lit on the P8z77-v, which means there was a problem with a boot device. If I unplug the HDD, the system goes into BIOS just fine, but obviously can't boot anymore.
There is a lot of important data on that disk which I can't afford to lose. My problem sounds almost like the same as this one: [URL] ....., however when he changes his BIOS to IDE mode, his HDD booted into Windows 7. However, mine doesn't. I've disabled Secure Boot, but that doesn't work either. It just stucks at the BIOS splash screen.
Currently I am considering to burn a PW CD and hotswap the HDD in order to fix the MBR and stuffs.
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Jun 23, 2013
I was trying to remove my BT headset from BT devices and now its stuck on "removing device"... won't remove...won't even let me connect the headset now :/ even tried removing them from device manager, after a the device appears again :/
the screenshot is attached
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Nov 30, 2012
I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it. When trying to remove, after a while, it comes up with a message saying "Unable to remove device".
So I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu. I just want it off and gone.
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Nov 10, 2013
I'm unable to 'Safely remove' or 'Eject' external USB 3.0 drives (I have 2) on my Lenovo Thinkpad running Wndows 8.1 without having the computer claim that the drive needs to be scanned for errors when the drive is reconnected to the same laptop or attached to my desktop PC's.
When I connect the same drives to my desktop PC's USB3 ports I initially get the same "scan for errors" prompt. But any further attaching and removal of the same drives to either my Windows 7(64) and Vista (64) dsktop PCs's does not reproduce the same error and further safe removal and reconnecting to those 2 systems is error free.
When scanned for errors there has never been any errors discovered. The 2.5" drives (one Seagate the other WD) are in Vantec USB 3.0 external enclosures that use a '2x USB plugs' cable; one for data and one for power. My usual removal method is to click on the 'Windows Explorer Safely Remove Hardware and Eject Media' icon on the Taskbar and select Eject for the drive and then wait until the 'Safe to remove' message pops up before removing the single cable attached to the external enclosure.
The USB Controllers are:
Intel(R) Series/C216 Chipset Family USB Enhanced Host Coltroller - 1E26
Intel(R) Series/C216 Chipset Family USB Enhanced Host Coltroller - 1E2D
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
I unsuccessfully tried updating the Intel(R) Series/C216 Chipset controller to v9.4.0.126 but it's still at v9.3.0.1011.
If it's a USB 3.0 driver/firmware related, or a 'feature' of Windows 8.1?
I can live with the problem as I'm sure that the drive is not being removed while data is being written, and Indexing is disabled on external drives. But I prefer using a computer that does not exhibit these sort of problems.
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Mar 1, 2014
I installed my fresh Windows 8.1 Enterprise 64 bits (build 9600), on my Acer V3-571G laptop.
When I go to device manager, and I want uninstall this driver.
--> Imaging devices
--> and Bluetooth,
When I Disable and Uninstall them, then, it's seems te drivers are gone! But when I restarts mine Laptop, the Imaging devices and bluetooth, comes back?
How I can complete remove that? In the standard Windows 8 (not 8.1) that was possible? But 8.1?
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Feb 8, 2014
I have question: Could I use my external hard drive (removed from it's casing obviously) and replace my internal hard drive with it?
Here's more context: I recently bought a Kingston V300 120GB SSD to replace my old HDD in my laptop and give it a boost. Performance is noticeably faster (the fresh install of Win 8.1 might have worked too) but the 120GB are filling up quite fast however.
As I was running my defrag program to check if any external drives needed defragging I was surprised to see that my 1TB USB 3.0 Toshiba Stor.E Basics showed up as an SSD along with my Kingston (and thus no need to defrag ). So I asked myself, could I use that drive as my internal drive instead of the Kingston?
My questions are:
- Will it work?
- If yes, does it need to be configured in any way first?
- Would there be compatibility issues? My laptop is SATA 2 and I guess the drive in the Toshiba would be SATA 3.
- Would read/write speeds maybe be too slow to run the computer properly?
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Aug 14, 2014
I've a relatively new SanDisk Cruzer Slice 64GB USB pen drive, which I use for work mainly. It has somehow managed to write protect itself and no matter what I do I simply cannot remove it!
I've scanned with Antivirus, nothing found
I've tried regedit - ComputerHKEY_LOCAL_MACHINESYSTEM CurrentControlSetControlStorageDevicePolicies
StorageDevicePolices didn't exist so I created a 32 bit Dword string, set to 0 this hasn't done anything
I've tried Diskpart as administrator - DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 298 GB 1024 KB
Disk 1 Online 59 GB 0 B
DISKPART> select disk 1
Disk 1 is now the selected disk.
DISKPART> attributes disk clear readonly
Disk attributes cleared successfully.
DISKPART> clean
DiskPart has encountered an error: The request could not be performed because of an I/O device error. See the System Event Log for more information. I've checked the logs and it doesn't seem to list anything for the drive
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Jun 8, 2013
How to remove "avast Firewall NDIS Filter Miniport" drivers.
My box is windows 8 x64.
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Apr 16, 2014
Up until today, whenever I had a USB flash drive connected and I wanted to remove it I would click the icon in the System tray for "Safely remove hardware and eject media" and then my drive letter would be shown and I'd click on it to safely remove it. I am running Windows 8.1 and today when I click on the icon to remove the USB flash, all I see are three dots which do nothing. Above the 3 dots ... is the normal Open Devices and Printers. how to get the drive letters to appear instead of the 3 dots?
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Mar 17, 2013
How to delete windows key I integrated to Windows 8 Pro with WMC Iso?
I know this command: Dism /Image:C:win8mount /Set-ProductKey:xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Which is the opposite/contrary of it?
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