Windows 8 Stuck At Black Screen (with Mouse Cursor) After Deleting Linux Partition
Aug 15, 2014
I have a problem in my dual boot machine. I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap). Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.
These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.
Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options. One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.
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Mar 21, 2014
My Windows8PC shows black screen with only mouse cursor instead of login screen. I tried chkdsk but it shows no errors. Even when i start in safe mode the screen stays black. I think it's a graphic driver problem, but i dont know how i can deactivate or delete the installed driver via cmd.
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May 19, 2014
I recently upgraded to windows 8.1 from windows 7. Installation went fine and first time I loaded into windows perfectly. I only installed the following: killer enthernet driver and google chrome (also nobodies graphics driver)I reset my computer and it goes through the logo then goes into a blank blue screen where I can move my cursor.What I've tried: I can log into safe mode. Right now I am resetting the PC (file wipe). I can't seem to attach an image on mobile.
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Aug 4, 2014
My laptop has been acting really weird the last couple of weeks. It would crash randomly, and sometimes when I picked it up to put it somewhere else, it crashed too.
Now, I thought this was a problem with Windows 8.1, because it didn't behave like this before with normal Windows 8. So I Refreshed my laptop, and after that it worked again, without crashing.
I left it in sleep mode while I got some sleep too, and when I booted it up this morning, it crashed again.
After that the whole laptop wouldn't boot up, and now the only thing that shows is a cursor on a black screen, and it seems to be stuck in sleep mode, because I can't even turn it off completely manually. So I can't access the BIOS or make it boot up in Safe Mode.What the hell should I do?
Specs:
Toshiba Sattelite L50-A-15U
Windows 8 64-bit
Intel i7 4th generation processor with Intel HD4600 graphics card
nVidia GeForce GT740M graphics card
2x 4 GB DDR3L RAM
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Nov 7, 2012
My windows 8 pc when booted, mostly freezes after i see my account picture with a circling dots. Then appears a black screen and just my cursors, but nothing else. I try to get task manager and run explorer.exe but it doesn't work. It has now been happening very much. I have installed the OS just a few days back and i got this issue. This also happens when i sign out/switch from my account to another account.
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Jul 31, 2014
I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates.i tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.
System info:
Two GTX 760's in SLI
Two Asus monitors
Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Apr 26, 2014
I just updated my Windows 8.1 when I restarted my PC. When I was going to login, it was just a black screen. If you are in the login screen, the selected language in the right left corner and the internet connection in the left corner. Both of those two signs are flickering in the corners. And my cursor is also flickering.
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Nov 8, 2013
One day i tried to start my computer. Once it started i booted up steam only to see that none of my games were installed. Hmm. So i opened up my computer and saw that one of my SATA cables came unplugged. After plugging it back in my computer did a system check on all of my hard drives. Once that was completed my computer restarted and went to the swirly windows logo and then to a black screen with a mouse pointer that i could move...that's it. I've tried a few things from looking it up like booting into safe mode, trying to log in with the black screen still up, taking out the video card and putting it back in and nothing, just goes to the black screen. I don't have a windows 8 disk so i can't attempt to fix it that way nor do i have my 8 key on hand. i built my desktop so its nowhere on my rig.
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Dec 2, 2013
Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Is there a better way to upgrade from 8 other than through the store?
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Oct 4, 2013
I recently started having the black screen with the flashing cursor come up sometimes when I start my PC. I have narrowed it down as being my 3rd HDD (2TB WD) as the culprit, which I only use as media storage. It is not set as a boot device since windows is on my SSD and when I unplug the drive from my mobo, windows always starts up without any issue.
Basically my question is, is this just a case of a hard drive going bad? I ran chkdsk on all 3 drives and none of them had any issues and it is not fragmented or anything that I can tell, so I don't know. I have had this setup for a while now and about a month ago it started doing this. The screen doesn't always come up however, so I have no clue what the issue is.
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Sep 19, 2013
I have my laptop running windows 8, and whenever i boot it up it just shows the "HP" logo and then the spinning dots on the bottom, then it just goes to a black screen with a cursor on it. Now I cant do anything with this, seeing as it is windows 8 I cant boot it into safe mode from startup. I have an HP Envy Laptop.
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Dec 22, 2013
My MSI GE70 laptop with windows 8 64 has recently been having an issue while watching videos (whether it is a downloaded file or a stream) where the screen will suddenly go black and the sound will go away, but the cursor will still be visible with the spinning circle to show me it is working on something. It will just stay black and nothing will respond, even CTRL-ALT-DEL. The only way to fix it is to restart the computer by holding down the power button. It doesn't give me any error messages before this happens or on start up afterwards. It isn't overheating, and I didn't install any new drivers before this started.
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Sep 15, 2014
I had to reinstall the whole machine from scratch because old HDD has been playing up. This is what I did:
1. Imaged old (faulty) drive to new one - just because I needed some data out of it and the old one was very slow and freezing.
2. run the system with new imaged drive - all working except sometimes it was playing up, so I decided to upgrade to another drive with Windows 8.1 from Win7
3. have plugged in new HDD to SATA0 port and the imaged drive to port SATA2
4. installed Windows 8.1, copied data over, reinstalled applications and so on.
5. all working perfectly. Now every time I boot up the machine, I'm offered options if I want to boot to Windows 8.1 or Win7. No problem there.
6. Now I wanted to remove the imaged HDD from SATA2 port, so I did - and here comes the problem:
All I get now is the black screen with flashing cursor in top left corner. How is this possible ? When I plug the second drive in all works as before. I just have to remove the second drive. How can I do this? In the attached image you can see my drives from Windows 8.1 the Disk0 is the one I need to keep - that's a Windows 8.1 ( C: ) Disk1 (imaged HDD) is the one with Win7 on it and needs to be removed.
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Aug 12, 2013
I recently upgraded my dell 1645 from windows 7 to 8.
I installed most of the drivers from the dell website even though they were meants for win 7. For some of them I installed drivers directly from the device manufacturers website.
When the computer first starts up it passes the windows logo, and then a black screen is shown (no cursor) for a good 5 minutes. Then it advances to the login (seatle cartoon image) and everything works perfectly.
I had another issue before that I think I solved which was the intel rapid storage technology. Whenever the computer would go to sleep I got a windows BSOD saying driver_irql_less_than_or_equal. But after installing the newest intel rapid storage drivers sleep seams to work perfectly.
The drivers I installed from the manufacturers that arent on the official 1645 driver page:
- ati radeon drivers from ati
- synaptics drivers
- bluetooth 380 drivers, supposed to be 370 I believe but it seems to only be 380 available which people say works.
I also tried running the intel chipset automatic check, which said I was on the latest.
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Sep 15, 2014
This has happened on a few different systems. After it has the login screen, It will go to the desktop (completely black no icons) and a cursor.
Windows sign does not work nothing other then CTRL + ALT + DEL works but wont bring up task manager.
So I end up doing the "Advanced start up" where I Restore the system and do a fresh load, but when I try to run the updates i get the error of
" Log file c:windowssystem32logfilessrtsrttraill.txt "
So I go to CMD (administrator) and run SFC/ Scannow
"Windows Resource Protection could not start the repair service"
then, chkdsk x: /f
Cannot lock current drive, windows cannot run disk checking on this volume because it is write protected. I ended up erasing the HDD and starting from scratch and STILL get the same issue.
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Jan 4, 2014
I upgraded from Windows 7 Home Premium to Windows 8.1 Pro about a week ago. Everything seems fine, unless I leave the computer idle for a long time. What happens is I get a black screen, with no cursor, when I return to the computer after leaving it idle overnight. It is not asleep. It is also not frozen. I can tell because I am able to reboot it while it's like this by:
Press: WIN+R
Type: shutdown /r /f [ENTER]
Wait 90 seconds.
The computer reboots just fine when I do this. Could it be a bad display driver perhaps? I have an AMD Radeon HD 7950 and am using the latest display drivers from AMD.
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Jan 6, 2014
Somehow i incidentally downloaded Windows 8.1 ( which i do not want to be installed to my Sony Vaio Laptop) but i thought that i will just download it , and NOT INSTALL IT ......and i DID NOT INSTALL IT , since after upgrading , it asked me if i wanted to install windows 8.1 , and i selected NO ..... my laptop turned off , and when i turned it on , now a black screen appears with the white cursor moving around the screen..... I click the Assist button , and i can't get a sony vaio care menu ..... Basically nothing displays , no configure ... I am stuck and can't use my laptop anymore
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Oct 18, 2013
I just installed 8.1 on my Samsung Series 7 Chronos laptop and it's now unusable. All I get after a reboot now is a blank screen and a vanishing cursor. I can't do CTRL+ALT+DEL or any other button combination. I also can't seem to be able to do a system restore as a restore point doesn't seem to exist for some odd reason. I've also tried the boot into low res mode but I get the same result. The only thing that seems to work is booting into Safe Mode with Networking but that doesn't allow me to install/uninstall anything so it's pretty much useless.
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Apr 3, 2013
I was casually using my pc and it suddenly shutdown. I tried to restart it, but it's stuck on black screen. Here's the thing there was no windows logo or no bios or no nothing appeared on the screen. It just goes black even if I restart it a hundred times. I am sure the cables of the monitor are fine and I am also sure that there are signals coming from the pc.
P. S. I even ASSUMED that the pc must have switched on and typed password to login and waited enough to get it to sleep mode and then recover from there. But still no luck.
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Oct 25, 2013
Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.
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Sep 15, 2014
I am using Windows 8.1 with all the latest updates.
I'm trying to get into safe mode, but when I do it is only a black screen with in each corner it says "Safe Mode" and the whole screen blinks every few seconds resetting the cursors position. The cursor and text are only visible when I am moving the mouse, otherwise it's all black. I can't do any button combinations like CTRL ALT DEL or anything.
Normal mode works fine, and I can't think of any viruses/malware that work allow you to work in normal... but not safe mode.
I have all my Windows 8 options disabled (Windows 8 mode, fast boot, secure boot) to see if it was those but to no avail.
Every time I try, I have to go into safe mode. It sticks, so I can't just reboot/reset and go back into normal mode. I have to go into the emergency cmd and do bcdedit to delete the safeboot value.
I usually clean my PC every so often, the same with OS re-installation but nothing is wrong with the normal mode and the OS still seems quite fast with the SSD.
I have never seen safe mode function, this is the first attempt at running it in safe mode. What could cause this? I can't get into safe mode but can get into normal mode...
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Jul 21, 2014
My laptop is a
Sony Vaio - Model: SVE141R11L
Product name: SVE14135CXB
Pre-loaded with Windows 8 x64
Intel(R) Core i5-3230M CPU @ 2.60GHz
6GB RAM w/ 900GB HDD space
Purchased in Navy Exchange last year (around July 2013)
I have dropped it once or twice from at most a 3ft fall inside a padded case. I mostly use my computer for school work, some gaming, extensive video/photo editing, internet browsing. I've installed some debatable programs but have been installed long ago. Most of my programs included Microsoft Office, Adobe suite, Steam, iTunes, uTorrent, McAfee VirusScan Enterprise, Winrar, VLC, etc. But are now gone due to the refresh I had just done last week for prior problems, but still experience problems.
I recently been having issues with my computer where it just won't respond at all. Like today, I had it working for a few hours, but then went out and left my laptop on the lock screen, and came back to it being completely stuck. Completely stuck as in, no keys or clicks would unlock the screen to the login prompt. However, my cursor was fully able to move around the screen, and my caps/num lock buttons work as they display the lights enabling/disabling them. The time when it was stuck was 8:03pm, but the clock was stuck on 7:55. But on the bottom of the front of the laptop, the HDD orange light is not lit up at all, which I believe suggest that the HDD is not reading/properly reading. Oddly enough, when I unplugged the power cord, the HDD light flickered a little then disappeared, still no response - could be related to the PSU I suppose?
Another problem I faced before was the Windows 8.1 update failure, resulting in reverted changes, etc. I also had problems in the first few months of owning this, but found it was the incompatibility of an old antivirus that I guess didn't work too well with Windows 8 causing me to have to do a full wipe before. That was long ago. Moreover, the problems I have been experiencing have been unresponsiveness, from what I believe, are the fast boot Win 8 provides (but I turned that off), issues with Windows 8 not being able to load drivers from sleep mode upon opening the laptop (turned off automatic sleep), and now with the lock screen being stuck. I know my problems aren't detailed, but maybe these problems are linked to a bigger similar problem that people have been facing? My last bet would be to do a full factory restore/ repair, although I don't have a Windows 8 boot CD.
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Nov 28, 2013
After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't.
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Apr 28, 2014
Black screen on windows 8.1 . Here's the situation:
- I have windows 8.1 for some weeks. every thing works fine
- today after going to sleep mode I can not start windows. it goes to a black screen after windows logo and restarts won't work.
- Tried the 'fixmbr' thing on command prompt from windows startup repair.
- Windows startup repair obviously finds nothing
- tried refreshing pc from startup repair but after a few minutes it said that it has failed refreshing
- Tried forcing windows to go to "safe mode" by using command prompt but the same thing
Any solution except formatting and reinstalling windows? My laptop is a custom CLEVO p150hm1.
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Aug 3, 2014
I bought asus laptop k551ln-xx250h 2 months ago from Malasiya.It was fine bt 4 days ago it ran into a problem and started automatic repair.After waiting about an hour it started checking the c drive.Then the loop continued when i started my laptop.I tried to fix it by refreshing and reseting bt it didnt allowed me to do it.Then i used bootrec to fix it bt the result was same.Then I formatted the whole disk(1 tb) to have a fresh win 8.1 then i got a new serious problem.While installing the fresh 8.1 it stucks in starting the setup.I waited for about 2 hrs bt the screen shows the same message(starting the setup).Then i booted through usb bt the problem is same.Again i tried to install
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Nov 24, 2013
It seems Windows 8.1 doesn't like my old graphic card drivers like Windows 8 did. In many cases when turn on my machine it boots to desktop but it doesn't show it - it just shows my mouse cursor and pure black background. When i click the power button tho, the desktop pops up for a second then the shutting down screen appears. After few reboots i finally managed to get to the desktop and use my computer (chances are 1:5 reboots lol).
I followed some tutorials i found on the internetz , explaining how sometimes ATI and NET framework 3.5 doesn't work together - this is not the case 'cause i tried following this tutorial to uninstall , clean and reinstall the latest drivers available for my crappy videocard + NET framework. Didn't worked...
I noticed something interesting while booting to Windows. IF there will be black screen with cursor - the boot time takes 1-2 seconds, IF everything will be alright - the boot process will take about 25 seconds. (just thought i should tell you this as well)
And finally here's my configuration:
Pentium 4 , 3.2GHz
ATI Radeon X550
2GB DDR2 RAM
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Jun 19, 2014
The task manager was showing processing was a little high so I ended tasks I thought shouldn't be running like the store and then I ended what i thought was internet explorer, but it was windows explorer and it black screened and when I restarted it the mouse stopped working and I kept trying to do stuff i thought would work and restarting and then the keyboard also stopped working.
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Jun 2, 2014
I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.
I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.
So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.
How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.
I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.
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Feb 28, 2013
Sometimes when I am playing a game in fullscreen with the 360 controller, the mouse cursor will appear on the screen where I last left it. I have to jiggle the mouse and it will go away, but it comes back periodically. In games where I am using a mouse with a special look during the game, I can see flickers of the regular white windows mouse cursor. At first I thought it was just happening in Steam Big Picture Mode, but it is happening in all games.
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Aug 3, 2014
When watching Netflix and Amazon Prime, in full-screen mode, I cannot eliminate the progress bar at the bottom, even though the mouse is off of the screen.
Is there a way to make the progress bar disappear?
Making the mouse cursor disappear would be one way. But how?
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