Cannot Boot To Desktop / Black Screen With Mouse

Nov 24, 2013

It seems Windows 8.1 doesn't like my old graphic card drivers like Windows 8 did. In many cases when turn on my machine it boots to desktop but it doesn't show it - it just shows my mouse cursor and pure black background. When i click the power button tho, the desktop pops up for a second then the shutting down screen appears. After few reboots i finally managed to get to the desktop and use my computer (chances are 1:5 reboots lol).

I followed some tutorials i found on the internetz , explaining how sometimes ATI and NET framework 3.5 doesn't work together - this is not the case 'cause i tried following this tutorial to uninstall , clean and reinstall the latest drivers available for my crappy videocard + NET framework. Didn't worked...

I noticed something interesting while booting to Windows. IF there will be black screen with cursor - the boot time takes 1-2 seconds, IF everything will be alright - the boot process will take about 25 seconds. (just thought i should tell you this as well)

And finally here's my configuration:
Pentium 4 , 3.2GHz
ATI Radeon X550
2GB DDR2 RAM

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8.1 Update - Won't Boot Past BIOS / All Recovery Media Black Screen With Mouse

Jun 2, 2014

I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.

I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.

So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.

How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.

I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.

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Sep 15, 2014

For a few days I have been having some problems with my computer. Whenever I shutdown properly and then start again, the Desktop loads fine and after a few seconds of coming to the desktop. I see a black screen in front of me, I try to press num lock on and off to see if the system froze, it indeed froze. I disabled fastboot, after that even if I start after shutdown, it boots fine.

If I restart, it boots fine. Not sure why as my system should be fully compatible with fast boot. Here is my system specs, everything is updated as of posting:

MSI Z87 - G43 Gaming Motherboard with latest BIOS
Sapphire TriX R9 290 OC
Samsung 250GB 840 EVO
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Mar 21, 2014

My Windows8PC shows black screen with only mouse cursor instead of login screen. I tried chkdsk but it shows no errors. Even when i start in safe mode the screen stays black. I think it's a graphic driver problem, but i dont know how i can deactivate or delete the installed driver via cmd.

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Jun 19, 2014

The task manager was showing processing was a little high so I ended tasks I thought shouldn't be running like the store and then I ended what i thought was internet explorer, but it was windows explorer and it black screened and when I restarted it the mouse stopped working and I kept trying to do stuff i thought would work and restarting and then the keyboard also stopped working.

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Sep 15, 2014

I am using Windows 8.1 with all the latest updates.

I'm trying to get into safe mode, but when I do it is only a black screen with in each corner it says "Safe Mode" and the whole screen blinks every few seconds resetting the cursors position. The cursor and text are only visible when I am moving the mouse, otherwise it's all black. I can't do any button combinations like CTRL ALT DEL or anything.

Normal mode works fine, and I can't think of any viruses/malware that work allow you to work in normal... but not safe mode.

I have all my Windows 8 options disabled (Windows 8 mode, fast boot, secure boot) to see if it was those but to no avail.

Every time I try, I have to go into safe mode. It sticks, so I can't just reboot/reset and go back into normal mode. I have to go into the emergency cmd and do bcdedit to delete the safeboot value.

I usually clean my PC every so often, the same with OS re-installation but nothing is wrong with the normal mode and the OS still seems quite fast with the SSD.

I have never seen safe mode function, this is the first attempt at running it in safe mode. What could cause this? I can't get into safe mode but can get into normal mode...

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Nov 28, 2013

After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't.

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Aug 15, 2014

I have a problem in my dual boot machine. I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap). Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.

These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.

Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options. One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.

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Nov 10, 2013

My mouse works fine on the tile screen, but won't click when on the desktop screen. It moves fine and if I move it to the corner I can click on the setting button, but its anything on the desktop,or programs that run from the desktop that are effected.

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Jun 23, 2014

My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.

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Dec 15, 2013

I run Windows 8.1 and I have a problem that surfaced recently. When booting it shows the blue windows logo, showing that it's booting obviously, but after a few seconds it goes to a completely black screen that lasts for anywhere between 5 and 10 minutes before it goes to the lock screen. My system specs are pretty humble I admit, you can look at my specs, but it was never an issue as Windows 8 and 8.1 used to boot completely within 30 seconds max. I suspect it might be a problem with disk space as I have only a 250 GB hard drive with 4 GB free space.

I used to have two hard drives; a 1 TB and a 500 GB. Due to too many power failures in this pathetic country called South Africa, both of my hard drives died completely from too many write and read errors and corrupted partitions. I salvaged the 250 GB hard drive from an old PC of my aunt's as I could not and can still not afford a new hard drive. Having to wait 5 - 10 minutes to use my computer is just plain frustrating to say the least. I have already cleaned all of the junk and useless files on the hard drive, what's left on it is all stuff I can't afford to lose or delete.

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May 16, 2013

I'm having WIndows 8 Pro N, I encountered some issue here that Windows will boot into black screen quite sometime.

The moment when I tried to perform a restart or switch on my laptop, I could see the Windows 8 logo and then the screen just turned black. CTRL ALT DEL doesn't work and what I have to do is perform forced shut down.

After I switched it on again, everything just worked fine. The frequency of having the problem is 50%.

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Oct 13, 2013

Today I uninstalled MS Office 2010. After doing this it informed me I had to restart Windows 8 for all changes to take affect which I did. Ever since I have not been able to get into Windows 8.

Essentially I turn on the PC, I see the HP logo, and then Windows 8 goes in an endless black flickering screen loop. I have closed the laptop and pulled the battery to see if that was the issue, but it was not. Considering it was running normally before hardware wise I believe something went wrong with Win 8.

I lack a Win 8 disc and lack a USB DVD drive regardless (laptop does not have an internal drive) and reinstalling Windows is out of the question as I have data I need on it.

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Jan 15, 2014

When I boot or reboot my PC, it is a slow process, the time with the blue window and the spinning circle is only about 5 seconds, but then there is a pause of 30-35 seconds where absolutely nothing is going on. Black screen, no activity at the SSD or at the net. After this my USB mouse and keyboards wake up, and only a few seconds later my PC is running normally.

I have allways (in windows 8) had that black screen, but only for a few seconds. After Windows 8.1 this "dead screen" just getting longer and longer. I have had it for some times, but I used to use Intel Rapid Start, so I did not care. Now I got som faster ram, and Intel Rapid Start don't work with this ram, so now I have to boot every time, and now I'm not so happy with this long pause in boot.

What is Windows 8 doing in this time? How to eliminate it (or just get it reduced)?

I never had this black screen under windows 7.

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Aug 4, 2014

My laptop has been acting really weird the last couple of weeks. It would crash randomly, and sometimes when I picked it up to put it somewhere else, it crashed too.

Now, I thought this was a problem with Windows 8.1, because it didn't behave like this before with normal Windows 8. So I Refreshed my laptop, and after that it worked again, without crashing.

I left it in sleep mode while I got some sleep too, and when I booted it up this morning, it crashed again.

After that the whole laptop wouldn't boot up, and now the only thing that shows is a cursor on a black screen, and it seems to be stuck in sleep mode, because I can't even turn it off completely manually. So I can't access the BIOS or make it boot up in Safe Mode.What the hell should I do?

Specs:

Toshiba Sattelite L50-A-15U

Windows 8 64-bit

Intel i7 4th generation processor with Intel HD4600 graphics card

nVidia GeForce GT740M graphics card

2x 4 GB DDR3L RAM

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Mar 28, 2014

When booting, my windows 8.1 is slow to do load. After windows logo, it goes to a black screen for around 10 secs, then it finally logs into the Start menu. I know this is not normal because I have seen the system boot faster in the past, but I don't know why its doing it now.

I have done a fresh install of windows 8 and update to 8.1. I made to to have Fast Boot enabled.

I have haswell, so I made to update to the latest graphics drivers by Intel.

On a second note: I am triple booting: osx/linux/win with Chamelon boot loader. However, I doubt its an issue with triple boot because the black screen occurs AFTER windows logo, meaning windows has successfully loaded.

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Aug 2, 2013

Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.

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I haven't d/l'd any new software recently.

I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.

Don't know if they are related but the problem started just after the above incident.

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Mar 8, 2014

There's this bugcheck that forces me to refresh install my Windows 8 installation. Everything was normal until I restarted my system and it takes longer time to boot. The screen stays black after boot logo disappearing, until I saw a BSOD.

Attached below is last and the only dump file generated while BSOD occured. I need to know what's the real cause so I can prevent it in the futures (this is like my third time to refresh install in less than a year...)

Note that I generated this diagnostic after refresh install so it might be irrelevant to crash dump attached...

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Apr 27, 2014

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Nov 16, 2013

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It appears that something is corrupt within Windows, but I'm not sure exactly what. I can issue the command in command line, since I can boot to my flash drive, but I'm not sure what files I need to fix or if I'm correct.

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Jun 14, 2013

I'm waiting to see if this old hardy perennial will work on the new Windows 8.1 when booting directly to the desktop.

You can currently bypass the Windows welcome screen at boot time quite simply (although on Win 8 it simply takes you immediately to the start screen).

Simply do this to sign in automatically at startup:

Log On User Account Automatically at Windows 8 Startup

Reboot machine -- and you will be taken straight to the start screen.

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Dec 29, 2012

Boot Direct to Desktop. I found this in a Windows 8 book in the Start Screen Store. If you want to boot directly into the desktop without passing thru the Start Screen

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Jul 10, 2014

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I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
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Nov 10, 2012

I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?

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Oct 2, 2013

I tried to adjust the double click speed but it has no effect.

Any icon on desktop doesn't open until the third click. Once i am in my computer double clicking works fine, the issue only occurs on desktop.

I suspect it is related to some program but i don't know which. Other domain users on the computer do not suffer from this problem.

I tried disabling lots of things from startup like babylon, ashampoo hdd control, bwmeter, desktop 8gadgets but it didn't work.

I don't know when this problem started to occur.

Earlier i installed mcos lion transformation pack and uninstalled it. It had caused notifications not to come on office 2013.

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Jul 15, 2013

I've got Windows 8 64 bit and I'm running it on a Gigabyte U2242 ultrabook on the max resolution 1 Yesterday, after booting up, I saw that the desktop is black, the icons are black/ invisible too, I can, however, see the taskbar.

On the other hand, the tile menu works just as intended.

The laptop has two video cards: Intel HD 4000 and a Geforce 650M, I've uninstalled the drivers for both under safe mode and reinstalled the latest ones.

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May 28, 2014

So I rebooted my computer after a crash, and after logging in the screens were completely black and my mouse & keyboard was unresponsive. I did Crtl + Alt + Del which brought up the correct menu, and after I exited it I was put onto the start menu, which was blank. Just like the login screen and lock screen, the colour and design had been reset (to purple, if it matters). Leaving the start menu presents me with the black desktop again, but the start bar at the bottom is present and after a while the clock, wifi, volume etc. loads in the bottom right as well as a User Profile Service notification telling me I've been "signed in with the default profile for the system". There are no pinned apps either, although FileZilla Server loads up after a minute and that is on the start bar now. Also, immediately after leaving the start menu, a "Location is not available" dialogue box comes up with the error message:

C:Windowssystem32configsystemprofileDesktop refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, then try again. If it still cannot be located, the information might have been moved to a different location.

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Also, after a few restarts and many attempted fixes (mainly automatic repair etc.), it now plays the whole patronising "We're getting your PC ready" video whenever I try to log in, and then it displays the start menu and bar (so I don't need to do the Crtl + Alt + Del step).

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