Safe Mode Is Black Screen With Blinking Mouse - Windows 8.1
Sep 15, 2014
I am using Windows 8.1 with all the latest updates.
I'm trying to get into safe mode, but when I do it is only a black screen with in each corner it says "Safe Mode" and the whole screen blinks every few seconds resetting the cursors position. The cursor and text are only visible when I am moving the mouse, otherwise it's all black. I can't do any button combinations like CTRL ALT DEL or anything.
Normal mode works fine, and I can't think of any viruses/malware that work allow you to work in normal... but not safe mode.
I have all my Windows 8 options disabled (Windows 8 mode, fast boot, secure boot) to see if it was those but to no avail.
Every time I try, I have to go into safe mode. It sticks, so I can't just reboot/reset and go back into normal mode. I have to go into the emergency cmd and do bcdedit to delete the safeboot value.
I usually clean my PC every so often, the same with OS re-installation but nothing is wrong with the normal mode and the OS still seems quite fast with the SSD.
I have never seen safe mode function, this is the first attempt at running it in safe mode. What could cause this? I can't get into safe mode but can get into normal mode...
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Mar 21, 2014
My Windows8PC shows black screen with only mouse cursor instead of login screen. I tried chkdsk but it shows no errors. Even when i start in safe mode the screen stays black. I think it's a graphic driver problem, but i dont know how i can deactivate or delete the installed driver via cmd.
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Oct 25, 2013
Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.
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Sep 29, 2013
i have hp omni 105 pc and when i switch on the computer.... it shows a black screen with a sign at top left corner. the sign moves a little down and after some time computer starts up..is it a sign of any thing bad in my comp?
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Jan 2, 2014
My screen seems to have a grey filter overlaying it. See attached.
When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.
I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.
I cannot afford a system restore because i shared this laptop with my gf.
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Aug 21, 2014
One day, I rebooted, and then there was nothing. After Windows finished loading, there was naught but a black screen, and a cursor if I move the mouse quickly. This happens in safe mode as well, and on both my dedicated graphics card (an Asus AMD HD 6450 Silent) and my integrated graphics (Other than it is a Biostar A780L3G). When I try to refresh directly, with a fresh copy of Windows 8.1 installation media, it says it is invalid, despite it being x64, same as the installed version. When I try directly, it says the HDD is locked, and none of the guides I have followed to unlock it through the disk work. Also, I dont know if this matters or not, but when I try booting into safe mode, at first, when I move the mouse, in the corners, it says Safe Mode.
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Nov 28, 2013
After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't.
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Mar 8, 2014
I guess I have that white screen virus. I think I could handle removing it but I need the desktop and safe mode is stopping lots of tricks. But I cannot get to anything.
Sys restore fails everytime.
how the heck do I fix this.Without reinstall.
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Nov 24, 2013
It seems Windows 8.1 doesn't like my old graphic card drivers like Windows 8 did. In many cases when turn on my machine it boots to desktop but it doesn't show it - it just shows my mouse cursor and pure black background. When i click the power button tho, the desktop pops up for a second then the shutting down screen appears. After few reboots i finally managed to get to the desktop and use my computer (chances are 1:5 reboots lol).
I followed some tutorials i found on the internetz , explaining how sometimes ATI and NET framework 3.5 doesn't work together - this is not the case 'cause i tried following this tutorial to uninstall , clean and reinstall the latest drivers available for my crappy videocard + NET framework. Didn't worked...
I noticed something interesting while booting to Windows. IF there will be black screen with cursor - the boot time takes 1-2 seconds, IF everything will be alright - the boot process will take about 25 seconds. (just thought i should tell you this as well)
And finally here's my configuration:
Pentium 4 , 3.2GHz
ATI Radeon X550
2GB DDR2 RAM
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Aug 15, 2014
I have a problem in my dual boot machine. I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap). Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.
These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.
Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options. One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.
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Jun 19, 2014
The task manager was showing processing was a little high so I ended tasks I thought shouldn't be running like the store and then I ended what i thought was internet explorer, but it was windows explorer and it black screened and when I restarted it the mouse stopped working and I kept trying to do stuff i thought would work and restarting and then the keyboard also stopped working.
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Jun 2, 2014
I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.
I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.
So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.
How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.
I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.
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Nov 24, 2013
My system is old : MSI Neo2 Nforce3 + HD4650 Radeon AGP + 2 GB mem + AMD Athlon 3000+
However, I wanted to try Windows 8.1 Enterprise Evaluation for it and was able to install it successfully with 32 bit version (64 bit didn't work). I installed Radeon legacy AGP Hotfix 12.6 drivers that seem to work for the old AGP card giving Youtube HD playback! Not too shabby for a single core beast.
So I have been happy with the system performance (faster to boot than XP etc.).
However, I have encountered two problems that I haven't been able to resolve:
1 - Realtek Gigabit Ethernet (8111) fails to initialize the Internet on some boots, requiring enable/disable driver to make it work. I have installed newest drivers from Realtek website but no effect.
2 - When the system goes to sleep, it wakes up with black screen and no way to get picture back except resetting the computer. I have tried to change my MB BIOS setup (I have the latest BIOS installed) to disable S3 and use only S1 mode but to no avail. Black screen awaits in every wake up. I have also experienced once the driver_power_state_failure error..
So, I see there are many posts about black screens and sleep modes but I haven't found the solution for Nforce3 motherboard AGP setups yet.
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May 6, 2013
My screen keeps blinking, stops after awhile if I haven't shut it down.
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Sep 27, 2013
I had a problem with my laptop in that the disk use went to 100% and then the screen started blinking and I couldn't click on anything. After a reinstall of the OS it worked the same as new for about an hour but now the disk use climbs to 100% even when a new tab is opened and it stays at the max for a short time. The laptop becomes unresponsive during this time also.
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Feb 23, 2013
Does Windows 8 have a Safe Mode and were do I find it. the reason I ask this is because I have tried going into Safe Mode in Windows 8 by hitting the F8 key so I could run my virus scanner to see if there are any virus that it may not be finding under normal mode. But when I reboot my computer and try going into safe mode in Windows 8 nothing happens.
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Nov 19, 2013
HP DV6 6121tx
I was trying to get AMD drivers working properly so that FIFA would stop crashing. I read somewhere that installing the latest AMD Catalyst Beta with separate Intel drivers would work. I tried that, rebooted, and now I have a black screen after the Windows splash logo, with my mouse pointer visible if I move my mouse. So clearly something went wrong with the graphics driver installation.
No problem, I'll just simply boot into safe mode, uninstall the drivers, and experiment with some other drivers.But no. F8 doesn't work, I know. Shift-F8 doesn't either. So I got my installation media, surely there would be a way to boot into safe mode with it!
Here's what I get.
There's supposed to be a 'Startup Options' button here, but for SOME reason, it's not. I have no clue what to do. I cannot fathom HOW Microsoft managed to make booting into SAFE MODE such a puzzle for an end user.
Some more background: After a similar graphics driver adventure last week, I got into safe mode (phew), tried to uninstall AMD drivers. I got an error about how this the installer cannot run in safe mode (what?!). I tweak some registry key to get it working. It failed to uninstall properly. I rebooted, and then I was absolutely unable to get OUT OF safe mode. Nothing I did changed that, each and every time Windows booted to safe mode.
I can't remember the last time I had such a bad experience with a Microsoft product. backing up files in my C: drive and simply installing regular Windows 8 over this. BUT I can't access my C: drive via Ubuntu because Windows has LOCKED that partition because of it's fast-boot nonsense.
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Jan 6, 2014
I can't boot into Windows 8.1 at all or even safe mode..I have tried startup repair etc etc ....I also tried the bcdedit trick to boot directly into Safe mode with the command prompt option no dice either..I would rather not do a refresh or reset pc..Matter of fact I have tried both options and even with a clean 8.1 disk I can't ....It gives me the error message remove cd or media and restart no matter whether i have the disk on or not. i think it might be a problem with the boot or something or its booting to the wrong device perhaps a USB ? i do have bitlocker on the drives and when i got to do a startup repair it asks for my key and i obv have it on other media which is my usb which won't read the key from it anymore..
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Mar 16, 2014
I am unable to get out of safe mode in Windows 8.1. I have tried everything, but it keeps asking me for a password when I only have a PIN.
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Sep 15, 2014
I have Lenovo laptop with Windows 8.1. I enabled safemode and restarted my laptop.on Login screen, it asks me to enter microsoft account password and my wifi is disabled. When i enter the password, it says password is incorrect. How do I login?
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Mar 27, 2013
This seems like another thing that Microsoft has made much more difficult instead of easier to do.
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Aug 18, 2012
how to boot into safe mode in this final RTM or Msdn version of win 8. I know that in the release preview version of win 8 you had to manually activate safe mode through command prompt...is this still the case in this version of win 8?
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Feb 2, 2013
I cant log in, into my account, I was trying to customize my windows 8 themes, folder, appearance .etc
I watch a vid in youtube were it showed me to change a file named Shared32.dll
I am sure it was this file that cause it to kinda mess up... Icant boot safe mode because of this...
When I turn the computer on it goes to my log in and password title... but I try to log in , and it does nothing....It shows this "The User Profile Service failed the logon. User profile cannot be loaded". I tried to boot in safe mode but it doesn't show nothing ...
I cannot log in... so basically I am logged out forever...
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Nov 13, 2013
I recently tried to update my graphic driver through Windows Update and it caused the screen to go black. I thought I would be able to boot in safe mode and restore the changes, but it does not seem to be as easy as that in Windows 8.
I can access BIOS with F2, but nothing happens when I hold down or tap F8. I have tried to search around for a solution, but they are either not working, require the OS-CD or me to be able to log in somehow...
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Nov 5, 2013
How to enter the safe mode in windows8.1. Do NOT tell me pressing F8 when PC starts up .OK?
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Aug 28, 2012
My computer lock-up after 2 secs log into windows (due to drivers problem). I need to boot my computer to safe mode directly and use driver sweeper to fix the problem. However, I'm not able to get into safe mode. (F8, Shift+F8) doesn't work neither.
I'm using Windows 8 Pro MSDN version.
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Jul 3, 2013
I am trying to run sfc /scannow to try and fix my boot problem but I keep getting "windows resource protection could not start the repair service"
I have found a few threads that mention this but they go off on a tangent and do not deal with what I am facing.
I have the original Windows 8 CD but it has never managed to fix a thing for me, it just says it cannot! I really cannot to a clean install as all of my work files are on there!
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May 26, 2014
My system failed to start automatic repairs, so I decided to enter safe mode by pressing f8 in the blue screen and f4. However, it does nothing to my computer, it just reboots and no safe mode.
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Jul 29, 2014
I am running windows 8.1, had red flag fom norton clicked on to fix and got stuck never completed, some how i got into safe mode and can't get out of it and can't connect to internet.
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Sep 12, 2013
I have installed windows 8 64bit on my laptop...
Yesterday morning when I tried to start my laptop.. I couldn't... After d windows logo loading session.. i get a blurry blue screen for few seconds & den d system restarts & d same continues..
Windows is booting fine in safe mode .. I am unable to start in normal mode..
I tried automatic repair but failed...
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Jul 29, 2013
i recently installed windows xp , but now i cannot boot my previous windows ( Windows 8 ) and now i want to delete windows xp so the problem may be solved
so is there anyway to delete windows xp without safe mode ? because when i run safe mode , it stuck on mup.sys and sometimes classpnp.sys
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