Security :: White Screen Virus Stuck In Safe Mode
Mar 8, 2014
I guess I have that white screen virus. I think I could handle removing it but I need the desktop and safe mode is stopping lots of tricks. But I cannot get to anything.
Sys restore fails everytime.
how the heck do I fix this.Without reinstall.
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Jun 30, 2013
My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe mode so that Windows set up can be continued?
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Apr 8, 2014
I tryied to get into Safe Mode in Windows 8.1 x64 and got looped by Automatic Repair loop
I tryied everything but without sucsess.
Safe Mode didnt come up, and it stays on Automatic Repair loop -> Diagnostics every restart/boot, and c'ant get into windows.
How do i disable this?
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May 8, 2013
I have a virus on my new computer the FBI Cyber moneypak virus and using F8 or the space bar does not bring me up to where I can access safe mode. It just continues booting to the user login. I have also tried to sign in with the other user account that is an Admin as well and no luck there either.
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Jan 2, 2014
My screen seems to have a grey filter overlaying it. See attached.
When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.
I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.
I cannot afford a system restore because i shared this laptop with my gf.
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Apr 8, 2013
now that windows 8 no longer has safemode or the old F8 menu how do you remove a stubborn virus or malware that after booting attepts to lockout the user and prevent other programs running. back in older versions you could boot into safemode or boot from a bootdisk and cleanup, so now whats the procedure ?
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Aug 21, 2014
One day, I rebooted, and then there was nothing. After Windows finished loading, there was naught but a black screen, and a cursor if I move the mouse quickly. This happens in safe mode as well, and on both my dedicated graphics card (an Asus AMD HD 6450 Silent) and my integrated graphics (Other than it is a Biostar A780L3G). When I try to refresh directly, with a fresh copy of Windows 8.1 installation media, it says it is invalid, despite it being x64, same as the installed version. When I try directly, it says the HDD is locked, and none of the guides I have followed to unlock it through the disk work. Also, I dont know if this matters or not, but when I try booting into safe mode, at first, when I move the mouse, in the corners, it says Safe Mode.
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Mar 21, 2014
My Windows8PC shows black screen with only mouse cursor instead of login screen. I tried chkdsk but it shows no errors. Even when i start in safe mode the screen stays black. I think it's a graphic driver problem, but i dont know how i can deactivate or delete the installed driver via cmd.
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Sep 15, 2014
I am using Windows 8.1 with all the latest updates.
I'm trying to get into safe mode, but when I do it is only a black screen with in each corner it says "Safe Mode" and the whole screen blinks every few seconds resetting the cursors position. The cursor and text are only visible when I am moving the mouse, otherwise it's all black. I can't do any button combinations like CTRL ALT DEL or anything.
Normal mode works fine, and I can't think of any viruses/malware that work allow you to work in normal... but not safe mode.
I have all my Windows 8 options disabled (Windows 8 mode, fast boot, secure boot) to see if it was those but to no avail.
Every time I try, I have to go into safe mode. It sticks, so I can't just reboot/reset and go back into normal mode. I have to go into the emergency cmd and do bcdedit to delete the safeboot value.
I usually clean my PC every so often, the same with OS re-installation but nothing is wrong with the normal mode and the OS still seems quite fast with the SSD.
I have never seen safe mode function, this is the first attempt at running it in safe mode. What could cause this? I can't get into safe mode but can get into normal mode...
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Oct 25, 2013
Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.
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Nov 19, 2013
I have a external HDD, which probably have some viruses. because:
I had virus on my PC, no antivirus could see it and tried quiet a lot, and chose fro the bests,but my PC always froze, im having two HDDS in my computer and if i removed on formatted the first reinstalled windows it was good when i connected the second it started freezing so im 100% sure i had virus.
So started windows safe mode, and backed up some very important files, mainly school documents and projects to external HDD in safe mode,
Now i need some of the files back, what should i do? If i boot up the Linux or BSD and copy here the important files back and then format the hard-drive?
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Feb 21, 2013
When I connected my memory card to laptop then the folder with some strange name appeared and when i tried to open then it said that extension is wrong, when i tried to delete it then no response is found and folder remains as it is. i tried to scan the card by latest KIS antivirus then this antivirus says no threat found. so what to do. i have attached the pic of that drive too.
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Jul 10, 2014
It tells me that I need to turn on my ivrus scanner.
I click the button to activate it and nothing happens. Here is a video of this issue:
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Jul 9, 2014
Since about 4 days, I'm having various problems primarily on the internet.
1) All sorts of downloads from the internet first load normally, then stop at 99% and usually dont finish, some end 5 minutes later, resulting in a damaged file. Example: Downloading a song this way makes it randomly jump parts of the song in short intervals (a song of 3:50 minutes would then be in my itunes with a duration of 3:46 due to the random jumps); downloading CCleaner and similar programs did not work at all (not even a damage file).
2) Pictures on the internet become "puzzled" and colors change randomly. Example:
3) Only tested this on youtube - videos load 10x slower than before the issue + some flash plugin keeps crashing (also never happened before - even with 50+ tabs).
4) Frequently sites do not load (they stay white).
5) A "firefox update recommendation" and a "flash player update site" with untrustworthy URLs often randomly open, sometimes even 5 times in 5 seconds + I suddenly get overloaded with random advertisement from the left, bottom and right screen sides.
THE PROBLEM WAS A PLUGIN CALLED "NET-CRAWLER" >uninstalled it, and everything worked out.
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Jun 7, 2014
I have a serious problem with my computer i got a virus that deselected my graphics card and wouldn't allow me to go in bios so i thought that a factory restore would do it, unfortunately i was wrong. It turned off the computer and when i try to start it it just goes to a black screen for about an hour then goes to like some kind of power save mode where the power button is flashing and i tried to turn it on again and the same thing happened. My screen works just fine but it says it dosen't get any input so my computer just isn't displaying anything. I am really scared and don't know what to do?
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Mar 7, 2013
Today, when I opened the windows defender i saw my PC status at risk and when i tried to update it's virus definitions I couldn't complete, it says network connection but i could connect to website download anything without any interruption. I even tried to update virus definitions through windows update control panel but it was of no use. I had installed MSE on windows 7(i have a dual booting) . Did this action affect my windows 8 OS and how do i get rid of it.
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Jul 26, 2013
I recently had to do a factory restore on my system. I reinstalled Norton Internet Security using the existing product key I have. Today my action center says virus protection turned off;
I hit view Antivirus apps and this comes up
I click on Norton Internet Security then click turn on, this is what pops up
I click on yes, I trust this publisher to run this app, However nothing happens. It still says that Norton Internet Security is turned off. I went into Norton Internet Security, it says that my system is secure and even ran a full system scan for good measure.
Is there a reason why action center is saying that antivirus protection is turned off?
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Nov 20, 2013
i have a problem with my USB stick: i've borrowed it to a colleague 20 minutes, and now, when he returned me i have a little surprize: instead of finding my personal data from faculty, i found these shorcuts, who turns out that are viruses (Windows Defender alerted me).
The stick was used in one of our laboratory class. I want to recover my data because i have about 1.5gb of files which are very important to me. When i scan the USB with Malwarebytes Anti-Malware, it detects nothing, but scans even my personal files, despide i cannot see them (even if i pick 'Show hidden folders and files' option), only Windows Defender finds the viruses.
Is it possible to delete the viruses and save my personal files (txt's, doc's and pdf's), without formatting the stick ?
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Apr 4, 2013
I had to boot into safe mode for virus removal and now all it will do is boot and start safe mode, then reboot again. It just keep doing it over and over. This is a new upgrade to a windows 7 pro OS and I am using 8 pro.
Cannot boot in normal mode. Tried to do that by going into the advanced repair and doing a normal startup, just keeps going back to safe mode and as soon as the screen starts to open it reboots.
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Feb 23, 2013
Does Windows 8 have a Safe Mode and were do I find it. the reason I ask this is because I have tried going into Safe Mode in Windows 8 by hitting the F8 key so I could run my virus scanner to see if there are any virus that it may not be finding under normal mode. But when I reboot my computer and try going into safe mode in Windows 8 nothing happens.
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Sep 19, 2012
I've discovered that Win 8 dumped the F8 key on reboot to enter safe mode, now it seems that you have to go through a convoluted process within Win 8 to set up boot into safe mode or alternatively through "msconfig".
What if you can't boot into Win 8, wasn't that one of the uses of safe mode?
Win 8 looks quite messed up to me and more complicated to use, maybe a little faster to reboot and more flashy, but apart from that not very convincing.
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Nov 19, 2013
HP DV6 6121tx
I was trying to get AMD drivers working properly so that FIFA would stop crashing. I read somewhere that installing the latest AMD Catalyst Beta with separate Intel drivers would work. I tried that, rebooted, and now I have a black screen after the Windows splash logo, with my mouse pointer visible if I move my mouse. So clearly something went wrong with the graphics driver installation.
No problem, I'll just simply boot into safe mode, uninstall the drivers, and experiment with some other drivers.But no. F8 doesn't work, I know. Shift-F8 doesn't either. So I got my installation media, surely there would be a way to boot into safe mode with it!
Here's what I get.
There's supposed to be a 'Startup Options' button here, but for SOME reason, it's not. I have no clue what to do. I cannot fathom HOW Microsoft managed to make booting into SAFE MODE such a puzzle for an end user.
Some more background: After a similar graphics driver adventure last week, I got into safe mode (phew), tried to uninstall AMD drivers. I got an error about how this the installer cannot run in safe mode (what?!). I tweak some registry key to get it working. It failed to uninstall properly. I rebooted, and then I was absolutely unable to get OUT OF safe mode. Nothing I did changed that, each and every time Windows booted to safe mode.
I can't remember the last time I had such a bad experience with a Microsoft product. backing up files in my C: drive and simply installing regular Windows 8 over this. BUT I can't access my C: drive via Ubuntu because Windows has LOCKED that partition because of it's fast-boot nonsense.
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Mar 27, 2014
I am using ASUS (S550CB) and given installed win 8 at purchase time so, no cd,key&backup provided to me. And unfortunately i also didn't make the backup. And now a BCDBoot file is missing as a result at boot time a blue screen come.
But now i pressed the F9 at boot time so, a screen open in which option's are available to open windows(I think it is a safe mode) or to troubleshoot(for image recovery back up), I select image and it is saying that there is no recovery image in this computer add a cd/dvd for backup/recovery image.
So, my question is can i open the openwindows(Safe Mode)(pressing F9) and take a back up in my USB and then again to recover image. Is that possible because my BCD/Boot/ file is missing?
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Feb 11, 2014
How I might create a bootable USB for our ASUS T100? Since it has no CD drive, it obviously came with windows installed, so I have no product key or ISO (whatever that is). I have also had much difficulty trying to get it to boot in safe mode...
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Sep 20, 2013
With Nero 2014 I was forced to install it in safe mode (I got strange error "1158" otherwise). However when the installation reached MSI files, it was unable to continue.
This REG file below enables MSI installer in Safe Mode and Safe Mode with Networking.
Reboot is required after REG is imported:
Code:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootMinimalmsiserver]
@="Service"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkmsiserver]
@="Service"
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Jan 6, 2014
I can't boot into Windows 8.1 at all or even safe mode..I have tried startup repair etc etc ....I also tried the bcdedit trick to boot directly into Safe mode with the command prompt option no dice either..I would rather not do a refresh or reset pc..Matter of fact I have tried both options and even with a clean 8.1 disk I can't ....It gives me the error message remove cd or media and restart no matter whether i have the disk on or not. i think it might be a problem with the boot or something or its booting to the wrong device perhaps a USB ? i do have bitlocker on the drives and when i got to do a startup repair it asks for my key and i obv have it on other media which is my usb which won't read the key from it anymore..
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Jan 21, 2014
I have a friend who has tasked me with removing the dreaded "Interpol" scareware virus from his Windows 8 laptop. Sadly, this means he can't boot into Windows 8, as the virus just locks him out. How can I boot into Safe Mode, so I can run the "Power Eraser" tool from Norton (handy tip!) to remove it?
If this can't be done, how can I tell the PC to boot from the DVD-Rom drive?
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Mar 17, 2013
Is the correct way to get to safe mode with networking to :
Change pc settings>general>troubleshoot>startup>restart......?
When I clicked on restart, a red warning occurred too fast for me to read it.
Maybe I made an error in the procedure as I was doing it from memory.
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Jan 18, 2013
Using Windows 8 Pro.I have tried all the various permutations to get into safe mode (ms config, start up options etc.).
This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'.
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Mar 16, 2014
I am unable to get out of safe mode in Windows 8.1. I have tried everything, but it keeps asking me for a password when I only have a PIN.
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Sep 11, 2013
SVF1521P2EB from PC world.Trying to use a recovery program I always use for all my laptops and desktops and have created a bootable USB Stick and also a DVD bootable disk. Both disk and usb work on all other systems but this Sony Laptop.
Have USB stick in the usb2 port not the usb3 port due to compatibility issues with backup/restore on usb3. The stick is a usb2. I have gone into bios and set usb and also tried dvd as first boot device. Will not boot.
Have tried the assist button on the laptop and the restore (boot from dvd/usb media) also does not work, as stated these both work on other laptops and desktops.
I have tried to find the boot option menu or safe mode startup. I have tried this by pressing various buttons each time on boot usually F2, Del, esc, F12, F10 on other systems and also F8 which does not appear to enable the laptop to start with a manual boot.
All I seem to achieve is the Vaio screen and straight to Windows8.
I do see the sony recognise the usb as the green light is flashing, no message of boot failure.
1) What is the boot option at startup to manually select a boot device.
2) How to boot into safe mode.
3) How to possibly rid the boot up screen displaying the VAIO logo.
4) Get the Sony to recognise either the bottable dvd or usb to backup the system without using the sony or built in miscrosoft bootup.
Final result should be a full image backup of the hard drive ona an extarnal harddrive/usb stick for future restoration.
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