Booting Into Safe Mode From DOA Laptop?
Jan 21, 2014
I have a friend who has tasked me with removing the dreaded "Interpol" scareware virus from his Windows 8 laptop. Sadly, this means he can't boot into Windows 8, as the virus just locks him out. How can I boot into Safe Mode, so I can run the "Power Eraser" tool from Norton (handy tip!) to remove it?
If this can't be done, how can I tell the PC to boot from the DVD-Rom drive?
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Sep 12, 2013
I have installed windows 8 64bit on my laptop...
Yesterday morning when I tried to start my laptop.. I couldn't... After d windows logo loading session.. i get a blurry blue screen for few seconds & den d system restarts & d same continues..
Windows is booting fine in safe mode .. I am unable to start in normal mode..
I tried automatic repair but failed...
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Aug 16, 2014
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled
My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.
At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:
1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.
The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.
I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.
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Jan 2, 2014
My screen seems to have a grey filter overlaying it. See attached.
When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.
I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.
I cannot afford a system restore because i shared this laptop with my gf.
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Apr 4, 2013
I had to boot into safe mode for virus removal and now all it will do is boot and start safe mode, then reboot again. It just keep doing it over and over. This is a new upgrade to a windows 7 pro OS and I am using 8 pro.
Cannot boot in normal mode. Tried to do that by going into the advanced repair and doing a normal startup, just keeps going back to safe mode and as soon as the screen starts to open it reboots.
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Feb 23, 2013
Does Windows 8 have a Safe Mode and were do I find it. the reason I ask this is because I have tried going into Safe Mode in Windows 8 by hitting the F8 key so I could run my virus scanner to see if there are any virus that it may not be finding under normal mode. But when I reboot my computer and try going into safe mode in Windows 8 nothing happens.
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Sep 19, 2012
I've discovered that Win 8 dumped the F8 key on reboot to enter safe mode, now it seems that you have to go through a convoluted process within Win 8 to set up boot into safe mode or alternatively through "msconfig".
What if you can't boot into Win 8, wasn't that one of the uses of safe mode?
Win 8 looks quite messed up to me and more complicated to use, maybe a little faster to reboot and more flashy, but apart from that not very convincing.
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Nov 19, 2013
HP DV6 6121tx
I was trying to get AMD drivers working properly so that FIFA would stop crashing. I read somewhere that installing the latest AMD Catalyst Beta with separate Intel drivers would work. I tried that, rebooted, and now I have a black screen after the Windows splash logo, with my mouse pointer visible if I move my mouse. So clearly something went wrong with the graphics driver installation.
No problem, I'll just simply boot into safe mode, uninstall the drivers, and experiment with some other drivers.But no. F8 doesn't work, I know. Shift-F8 doesn't either. So I got my installation media, surely there would be a way to boot into safe mode with it!
Here's what I get.
There's supposed to be a 'Startup Options' button here, but for SOME reason, it's not. I have no clue what to do. I cannot fathom HOW Microsoft managed to make booting into SAFE MODE such a puzzle for an end user.
Some more background: After a similar graphics driver adventure last week, I got into safe mode (phew), tried to uninstall AMD drivers. I got an error about how this the installer cannot run in safe mode (what?!). I tweak some registry key to get it working. It failed to uninstall properly. I rebooted, and then I was absolutely unable to get OUT OF safe mode. Nothing I did changed that, each and every time Windows booted to safe mode.
I can't remember the last time I had such a bad experience with a Microsoft product. backing up files in my C: drive and simply installing regular Windows 8 over this. BUT I can't access my C: drive via Ubuntu because Windows has LOCKED that partition because of it's fast-boot nonsense.
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Mar 27, 2014
I am using ASUS (S550CB) and given installed win 8 at purchase time so, no cd,key&backup provided to me. And unfortunately i also didn't make the backup. And now a BCDBoot file is missing as a result at boot time a blue screen come.
But now i pressed the F9 at boot time so, a screen open in which option's are available to open windows(I think it is a safe mode) or to troubleshoot(for image recovery back up), I select image and it is saying that there is no recovery image in this computer add a cd/dvd for backup/recovery image.
So, my question is can i open the openwindows(Safe Mode)(pressing F9) and take a back up in my USB and then again to recover image. Is that possible because my BCD/Boot/ file is missing?
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Feb 11, 2014
How I might create a bootable USB for our ASUS T100? Since it has no CD drive, it obviously came with windows installed, so I have no product key or ISO (whatever that is). I have also had much difficulty trying to get it to boot in safe mode...
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Sep 20, 2013
With Nero 2014 I was forced to install it in safe mode (I got strange error "1158" otherwise). However when the installation reached MSI files, it was unable to continue.
This REG file below enables MSI installer in Safe Mode and Safe Mode with Networking.
Reboot is required after REG is imported:
Code:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootMinimalmsiserver]
@="Service"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkmsiserver]
@="Service"
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Jan 6, 2014
I can't boot into Windows 8.1 at all or even safe mode..I have tried startup repair etc etc ....I also tried the bcdedit trick to boot directly into Safe mode with the command prompt option no dice either..I would rather not do a refresh or reset pc..Matter of fact I have tried both options and even with a clean 8.1 disk I can't ....It gives me the error message remove cd or media and restart no matter whether i have the disk on or not. i think it might be a problem with the boot or something or its booting to the wrong device perhaps a USB ? i do have bitlocker on the drives and when i got to do a startup repair it asks for my key and i obv have it on other media which is my usb which won't read the key from it anymore..
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Mar 17, 2013
Is the correct way to get to safe mode with networking to :
Change pc settings>general>troubleshoot>startup>restart......?
When I clicked on restart, a red warning occurred too fast for me to read it.
Maybe I made an error in the procedure as I was doing it from memory.
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Jan 18, 2013
Using Windows 8 Pro.I have tried all the various permutations to get into safe mode (ms config, start up options etc.).
This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'.
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Mar 16, 2014
I am unable to get out of safe mode in Windows 8.1. I have tried everything, but it keeps asking me for a password when I only have a PIN.
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Sep 11, 2013
SVF1521P2EB from PC world.Trying to use a recovery program I always use for all my laptops and desktops and have created a bootable USB Stick and also a DVD bootable disk. Both disk and usb work on all other systems but this Sony Laptop.
Have USB stick in the usb2 port not the usb3 port due to compatibility issues with backup/restore on usb3. The stick is a usb2. I have gone into bios and set usb and also tried dvd as first boot device. Will not boot.
Have tried the assist button on the laptop and the restore (boot from dvd/usb media) also does not work, as stated these both work on other laptops and desktops.
I have tried to find the boot option menu or safe mode startup. I have tried this by pressing various buttons each time on boot usually F2, Del, esc, F12, F10 on other systems and also F8 which does not appear to enable the laptop to start with a manual boot.
All I seem to achieve is the Vaio screen and straight to Windows8.
I do see the sony recognise the usb as the green light is flashing, no message of boot failure.
1) What is the boot option at startup to manually select a boot device.
2) How to boot into safe mode.
3) How to possibly rid the boot up screen displaying the VAIO logo.
4) Get the Sony to recognise either the bottable dvd or usb to backup the system without using the sony or built in miscrosoft bootup.
Final result should be a full image backup of the hard drive ona an extarnal harddrive/usb stick for future restoration.
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Dec 11, 2013
Win 8 Pro..I am trying to fix an error that is causing my desktop to randomly reboot.
I wanted to run chkdsk from safe mode, however, tapping f8 doesn't work for me.
Tried to restore a backup and paragon merged all the drives into one file and says the structure is different and I may lose data.
Win 8 will not let me stop chkdsk with any key press.
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Aug 7, 2013
I tried to reboot into Safemode via msconfig>startup>minimal boot
Not only did Windows not reboot in safemode, but now, after the Windows splash screen, I get stuck in a black screen with no cursor.
Troubleshooting steps thus far:
Automatic Windows repair via the Windows 8 setup
Windows Restore
Shift+F8 which gets you to Win 8 boot manager (but no option for safemode)
I'm pretty disappointed that something as basic as restarting in Safemode is causing this problem.
bcdedit /deletevalue {default} safebooot this cmd boots me back into Windows, but it does not explain why the problem occurred in the first place.
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Aug 17, 2014
Win 8.1 Pro x64. Got to the safe mode screen with the nine choices for start up method. 5 or F5 is supposed to restart with networking, but the connection isn't happening. Attempts to make it bring message that I have to start Windows normally.
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Nov 10, 2012
I have protected my pc at work and locked it down so that no employee can access windows 8. Only problem is that yesterday I accidently pressed reset button midway whilst windows was loading and it brought up the safe mode screen. Since I have a full backup image of my drive, I can always reload my preferred setup whenever I want via usb install, so I don't want windows to run into safe mode at all - EVEN IF IT MEANS I COULD LOSE DATA!
My question is How can I disable this safemode feature from starting at all if windows crashes?
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Sep 15, 2014
I have Lenovo laptop with Windows 8.1. I enabled safemode and restarted my laptop.on Login screen, it asks me to enter microsoft account password and my wifi is disabled. When i enter the password, it says password is incorrect. How do I login?
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Mar 27, 2013
This seems like another thing that Microsoft has made much more difficult instead of easier to do.
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Jul 17, 2013
f5 doesn't work on restart .. .
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Jan 9, 2014
My win 8.1 pc died after the fan control was accidentally disengaged. I replaced the cpu and the video card while I was at it, going from nvidea to amd.
The pc booted up ok, I installed the amd drivers, rebooted. Then I uninstalled all the nvidea software.
Now when I boot, there is some kind of loop going on after the initial blue window sequence. The screen is black but some screen icons flicker repeatedly and there is a mouse cursor.
I cannot get it to boot in safe mode to try to repair this. I made a recovery disk with my other 8.1 machine but it doesn't give me startup settings. The command line from the recovery disk also seems unable to set any safe mode flag.
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Aug 18, 2012
how to boot into safe mode in this final RTM or Msdn version of win 8. I know that in the release preview version of win 8 you had to manually activate safe mode through command prompt...is this still the case in this version of win 8?
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Feb 2, 2013
I cant log in, into my account, I was trying to customize my windows 8 themes, folder, appearance .etc
I watch a vid in youtube were it showed me to change a file named Shared32.dll
I am sure it was this file that cause it to kinda mess up... Icant boot safe mode because of this...
When I turn the computer on it goes to my log in and password title... but I try to log in , and it does nothing....It shows this "The User Profile Service failed the logon. User profile cannot be loaded". I tried to boot in safe mode but it doesn't show nothing ...
I cannot log in... so basically I am logged out forever...
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Nov 13, 2013
I recently tried to update my graphic driver through Windows Update and it caused the screen to go black. I thought I would be able to boot in safe mode and restore the changes, but it does not seem to be as easy as that in Windows 8.
I can access BIOS with F2, but nothing happens when I hold down or tap F8. I have tried to search around for a solution, but they are either not working, require the OS-CD or me to be able to log in somehow...
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Nov 5, 2013
How to enter the safe mode in windows8.1. Do NOT tell me pressing F8 when PC starts up .OK?
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May 8, 2013
I have a virus on my new computer the FBI Cyber moneypak virus and using F8 or the space bar does not bring me up to where I can access safe mode. It just continues booting to the user login. I have also tried to sign in with the other user account that is an Admin as well and no luck there either.
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Aug 28, 2012
My computer lock-up after 2 secs log into windows (due to drivers problem). I need to boot my computer to safe mode directly and use driver sweeper to fix the problem. However, I'm not able to get into safe mode. (F8, Shift+F8) doesn't work neither.
I'm using Windows 8 Pro MSDN version.
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Jul 3, 2013
I am trying to run sfc /scannow to try and fix my boot problem but I keep getting "windows resource protection could not start the repair service"
I have found a few threads that mention this but they go off on a tangent and do not deal with what I am facing.
I have the original Windows 8 CD but it has never managed to fix a thing for me, it just says it cannot! I really cannot to a clean install as all of my work files are on there!
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