Setup Installation :: When Boot To Reinstall Suddenly Black Screen Appear
Apr 27, 2014
I have black screen on boot , the boot logo doesn't appear , I can't access safe mode , black screen on recovery too , i tried to boot to reinstall the windows , the logo appears and start running , but black screen after that , I don't see the windows to install or to repair my laptop ! i tried Dium , which is a live session to repair laptops but can't access , black screen too i have a Hp Pavilion G6 , UEFI ...
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Aug 2, 2013
Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.
I thought a virus was there so did a full scan using Kaspersky Internet Security 2013, nothing found.
I haven't d/l'd any new software recently.
I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.
Don't know if they are related but the problem started just after the above incident.
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Apr 10, 2014
I know how to install windows but I am not able to do it before this problem,
1. Acer log on screen (Loading)
2. After loading, this will be the next screen, the system will restart
3. Then after restarting, this will be next (preparing automatic repair then diagnosing)
4. then after that, it will ask to restore the system
5. If you select restore, the system will restart then stuck in this screen
I am new in windows 8 and acer. I don't know what happen but before the system says its updating, then when I restart it this problem occurs.
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Feb 8, 2014
My Boot loader on my Desktop crashed so i formatted the drive as it was my only option. I'm attempting to reinstall windows...
-so i downloaded windows from: Upgrade Windows with only a product key as i was instructed to by the 1800 Microsoft support staff.
-made a usb installation media and used my Original Product Key. i did this on my laptop. and then once the installation media was finished i plugged it in to my desktop. it didn't work it said the product key was invalid and to please try again.
-so i called them back and the ended up giving me a new product key. i tried that with them still on the line and it didn't work their suggestion was to recreate the installation media.
- i did that this morning because i was irritated enough for one night. any way it didn't work, i noticed one thing. at the end of the creation of the installation media it keeps giving me my old product key to use.
Just to be clear because I tend to ramble a lot. this old product key is the one that i got from Microsoft when i purchased windows 8 pro. i purchased it online at microsoft.com when windows 8 first came out. i have no original installation disk because i originally downloaded some software from their site.
I dont want to buy a new copy of windows because in my opinion i shouldn't have to. What i would like to figure out is how do i create instalation media with the new product key that they gave me? every time i reinstall the install windows 8 file from Microsoft.com it for some strange reason keeps giving me my old product key and i cant seem to be able to change that.
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Mar 8, 2014
I'm trying to install windows 8.1 pro,I have tried USB and DVD. Both of which give me a black screen after the windows 8 loading logo.
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Jan 6, 2014
Somehow i incidentally downloaded Windows 8.1 ( which i do not want to be installed to my Sony Vaio Laptop) but i thought that i will just download it , and NOT INSTALL IT ......and i DID NOT INSTALL IT , since after upgrading , it asked me if i wanted to install windows 8.1 , and i selected NO ..... my laptop turned off , and when i turned it on , now a black screen appears with the white cursor moving around the screen..... I click the Assist button , and i can't get a sony vaio care menu ..... Basically nothing displays , no configure ... I am stuck and can't use my laptop anymore
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Oct 18, 2013
I just installed 8.1 on my Samsung Series 7 Chronos laptop and it's now unusable. All I get after a reboot now is a blank screen and a vanishing cursor. I can't do CTRL+ALT+DEL or any other button combination. I also can't seem to be able to do a system restore as a restore point doesn't seem to exist for some odd reason. I've also tried the boot into low res mode but I get the same result. The only thing that seems to work is booting into Safe Mode with Networking but that doesn't allow me to install/uninstall anything so it's pretty much useless.
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Jan 1, 2013
The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.
I googled this problem, and it seemed fairly common months ago when windows 8 first came out on dell/HP laptops. It worked flawlessly when I first upgraded and booted up fine but once I restarted I couldn't see anything other than the screen occasionally flickering brighter and darker.
However, if I plug my laptop up to a TV with an HDMI cable I can see everything on the TV. It's just the laptop screen that is blank.
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Feb 29, 2012
I installed windows 8 to my machine. it has intel hd graphics. I can install it fine but once i try boot Windows 8 the screen goes black (screen is actually off). I can get it to work by plugging in a HDMI cable into thee hdmi slot and use a monitor. it works perfect like that but my laptop screen stays black. It must be the graphics driver. I tried updating the graphics driver and that didnt work. I then tried installing the driver from the dell site for Windows 7 and that didnt work.
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Feb 25, 2014
I am trying to install windows 8.1 on my old windows xp laptop using a bootable USB from the universal USB installer, and when i press f10 on my laptop, and tell it to boot from my USB, it pulls up a black screen with a blinking line(like a terminal). i tried pressing a bunch of keys, and the only one that i got a response from was the enter key, which made a beeping noise.should i use a different program to put the ISO on my USB?
I'm going to try a program that i used a long time ago when the UUI wasn't working called Rufus. I'll let you all know if it works. Also I'll set it to NTFS instead of fat32 and see if that works.
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Dec 2, 2013
Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Is there a better way to upgrade from 8 other than through the store?
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Nov 28, 2013
After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't.
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Jan 16, 2014
I just reset my laptop and am upgrading to 8.1. This is the third time I have tried upgrading and every time it results in a blank black screen. I believe it has to do with video drivers. By a blank black screen I mean totally blank. There is no backlight and there is no cursor. I had this problem when it upgraded the intel graphics driver to the .3345 version so I went into safe mode and rolled it back. After the reset I uninstalled all intel graphics driver and used the microsoft driver. When I update to 8.1 I get the black screen even with this video driver. I will keep trying using the stable intel driver to see what happens.
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Mar 13, 2014
This is a Windows 8 OEM CD install, on an i7 x64 system. I have tried this with both UEFI and legacy modes.
I cleaned the drive and allowed setup to partition and format how it sees fit on an Intel SSD.
The system copies files, sets them up and reboots.
The blue windows logo is up for a minute, then the screen (not the PC) power cycles (probably due to a resolution change). It hangs there on a black screen. There is a mouse cursor that responds and the num lock toggles on the kb, but nothing else. CTRL-ALT-DEL does nothing.
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Jul 23, 2012
I had win7 and Windows 8 on my system. then I deleted win7 and installed a fresh copy. the boot screen is now traditional black and white boot screen where we have to choose OS. I want Windows 8 blue boot screen back.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Jan 22, 2013
So, yesterday I installed Windows 8
UNNECESSARY DUAL-BOOT SCREEN
So, I installed after formating my SSD, which had Windows 7. There is also a 2 TB HDD for anything besides the system. Since almost everything is on that drive, I didn't format it. Anyway, Windows now thinks that there is a Windows 7 installation, even if there isn't. I don't know if it is because of that HDD or the "reserved by system partition". This happened once on W7, but only on the first boot. It must have updated the registry on something. Now, with Windows 8, every time the screen appears.
I've upload a picture from Disk Management, but since it's in portuguese : C is the Windows 8 drive; D is the HDD and E is the "reserved by system" partition.
EDIT: Changing the boot order in the BIOS for the DVD -> SSD -> HDD (before it strangely was DVD -> HDD -> SSD) now shows 3 options in the dual boot screen, including 2 Windows 8 installations.
NUM LOCK ALWAYS ON
My BIOS has set Num Lock to be always on and Windows 7 always had it on. But Windows 8 doesn't. I'm talking about the login screen. Is there any way to have it on even for that screen?
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Jan 11, 2013
I have a Laptop with a 120GB Solid State Drive. My primary operating system has been Windows 7 Ultimate. Recently I decided to try and Install Windows 8 Pro Along side windows 7 . Dual Boot. I read about Dual Booting in this Official Windows 8 Magazine and it seemed easy. I ran into a few problems:
1. I was able to 'shrink Volume' to create another partition of atleast the 20GB minimum required for windows 8. I did 25GB's because my 120gb solid state drive was almost full with other windows 7 files and partitions. The problem I ran into was in creating a 'New Simple Volume' and formatting my new 25GB's of space. An Error message saying "not enough memory or space available to perform operation" kept popping up.
Am I getting these error messages because I already have 4 different partitions on my drive? The different partitions were A: Windows 7 OS and Files, B: Windows 7 Hibernation, C: Windows 7 Recovery and D: an unknown 8gb primary partition
2. I decided to delete the Windows 7 Recovery partition, because I have my Windows 7 DVD, and I didn't mind re-installing everything if I were to mess up. Plus my OS doesn't run from that partition, and I'll have room to create my new Windows 8 simple volume. (probably a dumb decision)
3. Disk management didn't want to delete my Recovery partition (probably for good reason) and merge it's free space with my 25GB' partition that I had previously created and was unable to create the New simple volume in. I had to use a 3rd party program called Paragon Partition Manager free edition to do this. I had to restart my laptop for Paragon to delete the 2GB recovery partiton and merge the space with my un-formatted 25GB partition. After the Paragon program finished, my laptop wouldn't boot windows 7 and just hung up with an Intel boot agent screen.
4. Luckily, I had already made my Windows 8 bootable flash drive to Install the OS. Since Windows 7 wasn't booting, I decided to go ahead and try to install windows 8 with my flash drive. It worked! I found my 27GB partition in the setup menu, was able to format it, and install Windows 8. Now windows 8 starts up! My other partition with windows 7 also shows up in Disk management and In my computer!.
5. My biggest question is, How can I make that Windows 8 Dual boot screen pop up when I turn on my laptop? I can boot into windows 7 if I go to Disk Management in Windows 8, Right click my windows 7 partition, and click "Make Active partition". I then hit restart, and my laptop boots to Windows 7 no problem. I Can boot into windows 8 by doing the same Thing in Disk Management in Windows 7. "Make Active Partition" and restart Pc. So in a sense, I have what I want; Windows 7 and Windows 8. But, I shouldn't have to go into Disk Management each time I want to change the system Im using. how to get the Windows 8 Dual Boot option at startup?
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Jan 20, 2014
Dual booting windows 7 with 8.1. I had that neat looking boot screen that came up giving me a choice and setting default.
Now it boots to a crummy looking F8 type screen every time and I have to make a choice.
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Dec 15, 2013
I run Windows 8.1 and I have a problem that surfaced recently. When booting it shows the blue windows logo, showing that it's booting obviously, but after a few seconds it goes to a completely black screen that lasts for anywhere between 5 and 10 minutes before it goes to the lock screen. My system specs are pretty humble I admit, you can look at my specs, but it was never an issue as Windows 8 and 8.1 used to boot completely within 30 seconds max. I suspect it might be a problem with disk space as I have only a 250 GB hard drive with 4 GB free space.
I used to have two hard drives; a 1 TB and a 500 GB. Due to too many power failures in this pathetic country called South Africa, both of my hard drives died completely from too many write and read errors and corrupted partitions. I salvaged the 250 GB hard drive from an old PC of my aunt's as I could not and can still not afford a new hard drive. Having to wait 5 - 10 minutes to use my computer is just plain frustrating to say the least. I have already cleaned all of the junk and useless files on the hard drive, what's left on it is all stuff I can't afford to lose or delete.
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Feb 10, 2013
I tried to run "Reset and reinstall windows" when I found out that "keep nothing" is not a clean install.
However, the reinstallation part (Windows setup, with the serial number part) starts over and over again.
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May 16, 2013
I'm having WIndows 8 Pro N, I encountered some issue here that Windows will boot into black screen quite sometime.
The moment when I tried to perform a restart or switch on my laptop, I could see the Windows 8 logo and then the screen just turned black. CTRL ALT DEL doesn't work and what I have to do is perform forced shut down.
After I switched it on again, everything just worked fine. The frequency of having the problem is 50%.
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Oct 13, 2013
Today I uninstalled MS Office 2010. After doing this it informed me I had to restart Windows 8 for all changes to take affect which I did. Ever since I have not been able to get into Windows 8.
Essentially I turn on the PC, I see the HP logo, and then Windows 8 goes in an endless black flickering screen loop. I have closed the laptop and pulled the battery to see if that was the issue, but it was not. Considering it was running normally before hardware wise I believe something went wrong with Win 8.
I lack a Win 8 disc and lack a USB DVD drive regardless (laptop does not have an internal drive) and reinstalling Windows is out of the question as I have data I need on it.
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Jun 28, 2013
Me and my girlfriend both have recently bought new laptops that came with Windows 8 installed (HP Pavilion) but wiped the drive and installed Ubuntu straight away without booting Windows 8.
Now that 8.1 is out we want to give it a chance. I see I can download 8.1 preview from Microsoft but it comes with a product key, so I'm guessing that it will expire once 8.1 is officially released, but both laptops had Windows 8 preinstalled so they should have an embedded product key, correct?
Is is possible to install 8.1 preview and get it to use the embedded product keys, or do I have to buy a HP recovery disc and use that to install Windows 8 on both laptops, then update both to 8.1 through the store?
Also, if I was to buy a Windows 8 DVD in store (only about 20 more than a HP recovery disc), could I use that to install Windows 8 on both laptops (using the embedded product keys), and then use the product key that came with it to upgrade a family member to Windows 8?
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Jan 15, 2014
When I boot or reboot my PC, it is a slow process, the time with the blue window and the spinning circle is only about 5 seconds, but then there is a pause of 30-35 seconds where absolutely nothing is going on. Black screen, no activity at the SSD or at the net. After this my USB mouse and keyboards wake up, and only a few seconds later my PC is running normally.
I have allways (in windows 8) had that black screen, but only for a few seconds. After Windows 8.1 this "dead screen" just getting longer and longer. I have had it for some times, but I used to use Intel Rapid Start, so I did not care. Now I got som faster ram, and Intel Rapid Start don't work with this ram, so now I have to boot every time, and now I'm not so happy with this long pause in boot.
What is Windows 8 doing in this time? How to eliminate it (or just get it reduced)?
I never had this black screen under windows 7.
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Aug 4, 2014
My laptop has been acting really weird the last couple of weeks. It would crash randomly, and sometimes when I picked it up to put it somewhere else, it crashed too.
Now, I thought this was a problem with Windows 8.1, because it didn't behave like this before with normal Windows 8. So I Refreshed my laptop, and after that it worked again, without crashing.
I left it in sleep mode while I got some sleep too, and when I booted it up this morning, it crashed again.
After that the whole laptop wouldn't boot up, and now the only thing that shows is a cursor on a black screen, and it seems to be stuck in sleep mode, because I can't even turn it off completely manually. So I can't access the BIOS or make it boot up in Safe Mode.What the hell should I do?
Specs:
Toshiba Sattelite L50-A-15U
Windows 8 64-bit
Intel i7 4th generation processor with Intel HD4600 graphics card
nVidia GeForce GT740M graphics card
2x 4 GB DDR3L RAM
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Nov 24, 2013
It seems Windows 8.1 doesn't like my old graphic card drivers like Windows 8 did. In many cases when turn on my machine it boots to desktop but it doesn't show it - it just shows my mouse cursor and pure black background. When i click the power button tho, the desktop pops up for a second then the shutting down screen appears. After few reboots i finally managed to get to the desktop and use my computer (chances are 1:5 reboots lol).
I followed some tutorials i found on the internetz , explaining how sometimes ATI and NET framework 3.5 doesn't work together - this is not the case 'cause i tried following this tutorial to uninstall , clean and reinstall the latest drivers available for my crappy videocard + NET framework. Didn't worked...
I noticed something interesting while booting to Windows. IF there will be black screen with cursor - the boot time takes 1-2 seconds, IF everything will be alright - the boot process will take about 25 seconds. (just thought i should tell you this as well)
And finally here's my configuration:
Pentium 4 , 3.2GHz
ATI Radeon X550
2GB DDR2 RAM
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Dec 27, 2012
Let's say your computer comes with Windows 8 (not 8 Pro) preinstalled, using a SLIC and not a product key. Yu decide you hate the OEM crapware and want to do a clean reinstall. Bt you don't have reinstallation media, or the media includes the crapware.
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Sep 26, 2013
Having previously upgraded to Windows 8 I restored the factory installation of Windows 7 prior to warranty repairs to my PC. Now that the repairs are satisfactorily completed what are my best options in upgrading again? On the one hand I could go ahead with the upgrade now or on the other should I wait until Microsoft have completed development of Windows 8.1?
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Jul 7, 2013
i have a newish samsung laptop that came preinstalled with windows 8 but i need to format the stock hard drive and i was wondering how i would reinstall full windows 8 without a product key.
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Feb 18, 2014
I ahad updatedmy wife's laptop acer spire 5740 G from windows 7 to 8 and then updated to 8.1. She did not like os and asked me to revert back to 7. After running setup I formated the drivve C containing windows 8. But now computer doesnt boot and I tried to reinstall teh system but I cant see my hard disk- Setup runs till where do you want to install your OS and then I cant find my hard disk
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