Setup Installation :: Upgraded To Windows 8 - Got Black Screen After Restart?
Jan 1, 2013
The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.
I googled this problem, and it seemed fairly common months ago when windows 8 first came out on dell/HP laptops. It worked flawlessly when I first upgraded and booted up fine but once I restarted I couldn't see anything other than the screen occasionally flickering brighter and darker.
However, if I plug my laptop up to a TV with an HDMI cable I can see everything on the TV. It's just the laptop screen that is blank.
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Sep 27, 2014
I have a Gateway NE56R41u with an Intel B960 Processor, 4GB DDR3 Memory and running Windows 8.1 I have had the Laptop for 1 year. I got the info above from stickers on the Laptop so there is no more info I can give you. It originally came with Windows 8 and I upgraded it to 8.1 when that became available. When I boot the laptop it goes to the first screen, I click on the icon and the password screen comes up, I put in the password and it goes to a black screen with nothing on it and stays there on that black screen. I tried hitting the F key on boot up but nothing happens.It is not the screen, not the graphics card, otherwise I wouldn't see the first two screens. It acts like the OS has been wiped off.
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Apr 26, 2014
I just updated my Windows 8.1 when I restarted my PC. When I was going to login, it was just a black screen. If you are in the login screen, the selected language in the right left corner and the internet connection in the left corner. Both of those two signs are flickering in the corners. And my cursor is also flickering.
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Jul 13, 2014
While I am not new to Windows 8, I am new to Windows 8.1 Pro. First I installed 8.1 Pro from a dvd, restarted it, no problems... then installed the updates, then when I restart, it hangs on restart screen.... So I have to reboot.
I got fed up doing that so I formatted the hard drive, installed windows 8 Pro, tested restarting....no problems... then updated, no restart hangup... then upgraded to 8.1 pro...still no restart hanging...
Installed all updates, still no hangup...installed Soundblaster drivers...still no restart issues...then installed Creative Console launcher....now it is back to hanging on restart screen....
If I uninstall Creative console software, it still sticks on restart screen....it's like windows got messed up by installing software but even tho I uninstalled, still have the restart screen hangup...
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Feb 29, 2012
I installed windows 8 to my machine. it has intel hd graphics. I can install it fine but once i try boot Windows 8 the screen goes black (screen is actually off). I can get it to work by plugging in a HDMI cable into thee hdmi slot and use a monitor. it works perfect like that but my laptop screen stays black. It must be the graphics driver. I tried updating the graphics driver and that didnt work. I then tried installing the driver from the dell site for Windows 7 and that didnt work.
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Feb 25, 2014
I am trying to install windows 8.1 on my old windows xp laptop using a bootable USB from the universal USB installer, and when i press f10 on my laptop, and tell it to boot from my USB, it pulls up a black screen with a blinking line(like a terminal). i tried pressing a bunch of keys, and the only one that i got a response from was the enter key, which made a beeping noise.should i use a different program to put the ISO on my USB?
I'm going to try a program that i used a long time ago when the UUI wasn't working called Rufus. I'll let you all know if it works. Also I'll set it to NTFS instead of fat32 and see if that works.
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Dec 2, 2013
Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Is there a better way to upgrade from 8 other than through the store?
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Nov 28, 2013
After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't.
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Jan 16, 2014
I just reset my laptop and am upgrading to 8.1. This is the third time I have tried upgrading and every time it results in a blank black screen. I believe it has to do with video drivers. By a blank black screen I mean totally blank. There is no backlight and there is no cursor. I had this problem when it upgraded the intel graphics driver to the .3345 version so I went into safe mode and rolled it back. After the reset I uninstalled all intel graphics driver and used the microsoft driver. When I update to 8.1 I get the black screen even with this video driver. I will keep trying using the stable intel driver to see what happens.
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Mar 8, 2014
I'm trying to install windows 8.1 pro,I have tried USB and DVD. Both of which give me a black screen after the windows 8 loading logo.
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Jan 6, 2014
Somehow i incidentally downloaded Windows 8.1 ( which i do not want to be installed to my Sony Vaio Laptop) but i thought that i will just download it , and NOT INSTALL IT ......and i DID NOT INSTALL IT , since after upgrading , it asked me if i wanted to install windows 8.1 , and i selected NO ..... my laptop turned off , and when i turned it on , now a black screen appears with the white cursor moving around the screen..... I click the Assist button , and i can't get a sony vaio care menu ..... Basically nothing displays , no configure ... I am stuck and can't use my laptop anymore
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Oct 18, 2013
I just installed 8.1 on my Samsung Series 7 Chronos laptop and it's now unusable. All I get after a reboot now is a blank screen and a vanishing cursor. I can't do CTRL+ALT+DEL or any other button combination. I also can't seem to be able to do a system restore as a restore point doesn't seem to exist for some odd reason. I've also tried the boot into low res mode but I get the same result. The only thing that seems to work is booting into Safe Mode with Networking but that doesn't allow me to install/uninstall anything so it's pretty much useless.
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Apr 27, 2014
I have black screen on boot , the boot logo doesn't appear , I can't access safe mode , black screen on recovery too , i tried to boot to reinstall the windows , the logo appears and start running , but black screen after that , I don't see the windows to install or to repair my laptop ! i tried Dium , which is a live session to repair laptops but can't access , black screen too i have a Hp Pavilion G6 , UEFI ...
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Feb 26, 2014
My HP Windows 8 laptop started going very slow so I restarted via the power settings. When it restarted it did an update, though it didn't say "update and restart". When it started again and went to desktop it went slow again and I got a "windows is not responding" (or something along those lines) message, then the screen went black, I left it for a few minutes but it stayed black. The cursor was still there and if I right clicked it showed the menu.
After this I did a hard restart and attempted to go into recovery mode, it didn't go the and when I got to desktop I got the same message again, this time the desktop had the usual white highlight when something isn't responding, but still required a hard restart.
I am now on the third time and it seems to be working, I am doing a full computer scan. What I want to know is why it would do such a thing?
If all else fails it's under warranty, but being a student I have a lot of work to do so can't really afford to be without the laptop.
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Mar 13, 2014
This is a Windows 8 OEM CD install, on an i7 x64 system. I have tried this with both UEFI and legacy modes.
I cleaned the drive and allowed setup to partition and format how it sees fit on an Intel SSD.
The system copies files, sets them up and reboots.
The blue windows logo is up for a minute, then the screen (not the PC) power cycles (probably due to a resolution change). It hangs there on a black screen. There is a mouse cursor that responds and the num lock toggles on the kb, but nothing else. CTRL-ALT-DEL does nothing.
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May 20, 2013
So I had to reinstall Windows 8 on my PC, and as usual i install Drivers and such first. Normally it worked, now after i restart the Computer to finish the Driver Updates, i get Black Screen after Windows 8 loading Screen.
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Apr 18, 2014
I have a windows 8 partition and vista partition. I want to uninstall VISTA, how do I do this? Do I set windows 8 as my active partition and just delete VISTA partition under disk management?
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Oct 28, 2013
I originally had windows 8 prowmc licensed (I have the iso image for that in case I need to reinstall); I upgraded /updated from store free update; now I have a valid licensed 8.1 running; but I don't have an iso; and if I have to re-install, I have to install 8, activate it and again do a 3.5 gb download to update;
I read from DISM that I can make a install.wim image from the existing hdd OS partition; so is it possible to create an image for the existing 8.1 OS?
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Sep 15, 2014
I'm working on a Toshiba L75D-A7283. Upon checkin, symptoms were booting up to a black screen to log in, then a black screen with cursor after that. Fixed that with a system restore point and a virus removal.My coworker upgraded the machine to 8.1 over the weekend without a Microsoft Account. When it failed, he put the machine into audit mode, I'm guessing so that we could have updates finished and have the system set up with a Microsoft Account when the customer came back in.
However, we can't get it out of audit mode. We've tried several things, including this:Sysprep Error with windows 8.1 At the setupact log, the error that presents is: spopk.dll: Sysprep will not run on an upgraded OS. You can only run Sysprep on a custom (clean) install version of Windows.
At that point the sysprep fails, and I'm stuck in audit mode after a restart. I don't know how to get this machine back to vanilla Windows 8 without a full reinstall.
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Dec 15, 2012
i installed Windows 8 in my HP 8560w ; i can't login to Windows . after i download the last driver for quadro 2000m but when i installed new update for Windows i had the same problem with black screen , to resolve that i remove battery few second and it logon normaly . is this problem of bios or of Windows ?
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Feb 10, 2013
I tried to run "Reset and reinstall windows" when I found out that "keep nothing" is not a clean install.
However, the reinstallation part (Windows setup, with the serial number part) starts over and over again.
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Sep 15, 2014
Whenever I press restart on my windows 8.1 pc. Windows thinks it needs to start a new user profile on my profile. It says its installing apps and ready to start. Then None of my apps are present and my desktop is clear and nothing works. THen If I power off and leave it off for 30 minutes it works as if nothing happened and my user profile has all the apps and icons on the desktop again.
This only happens if I press restart in windows. It does not happen when I power off. What is going on with my windows 8.1...
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Jun 14, 2013
This is the error I am getting when I start my laptop. "Windows could not complete the installation. To install windows on this computer , restart the application"...
Windows 8 64 bit , Dell Inspiron 3521 , 1GB graphic card 7670m , intel 4000 series, 4GB ddr3ram, i5-3337u 3rd generation
Just bought it 1 week back , and I didn't back up the recovery partition and i did not got any recovery disc or installation cd with the laptop.
I tried to restore the system and was confused and selected recovery option, in dat I selected reset your pc, it didn't asked for any windows installation disc or back up disc and it took 30mins to complete and asked to restart ...after that I am getting this option .
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Sep 22, 2013
Prior to this issue I had not installed anything all week nor made any updates, etc. I boot up windows as always and noticed that upon logging in, my lock screen took a while longer to bring me to my desktop. Now my desktop is completely black and my taskbar icons are gone. Opening firefox or any other program through the start menu does NOT make them show up on the taskbar as they always would. My desktop's pretty much disabled. Here's a screenshot.
I would be fine resetting to factory settings, however when it says my computer must restart to enter recovery mode, my computer in the middle of the restart gives me a light blue screen that says Windows encountered a problem and my system must restart. That is cancelling my recovery mode boot and sending me back to my black desktop.
Windows 8 64bit
Core i3@2.6ghz
Nvidia GT740M 2048mb
6GB RAM
720GB HDD
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Feb 15, 2013
I finally got Windows 8 installed on my Dell M4600 dual boot with the Win 7 install. This is my business laptop so I needed to maintain full functions to Win 7 (I will completely migrate to 8 in the future) and ensure I could continue to work with it. I have two SSDs: Drive 0 is a 2.5" 256 GB used for data as d:. Drive 1 (this is how the bios designates them) was originally a 128GB MSATA SSD. I cloned this to a newer 240GB SSD to provide more room for the two OSs (and provide a good fail safe). With the clone I cleared the Dell recovery partitions and added the partition for Win 8. Currently I have some wasted space at the front but I will sort that out in the future. It has taken a week to get Win 8 up and running properly (tracking down drivers, getting the fingerprint scanner to work etc) but it seems to be stable and I have started to use it. Now to the problems:
1. The boot screen is the old Win 7 type (not really a problem by itself). I have used EasyBCD to adjust the default to Win 8. If I do a "restart" from 8 and then select 7 no problem. On the other hand, any restart to 8 brings up the MS flag and twirling thing and stops. I need to power down and start back up. No problem if I shutdown and then restart. I've been working on figuring out how the whole process works and I suspect the problem has to do with the switching drive letters depending on which OS is started and/or the Resume parameters in the BCD. Additionally, during all the hassle with installing Win 8 the boot loader is on the Win 7 partition. I'm hesitant to start using BCDedit on this laptop as I would prefer not to mess anything up. I also will not go through the hassle of re-installing Win 8 again - 3 or 4 times was enough.
2. At some point I will delete the Win 7 partition and expand the space for the Win 8 (I'll need to use some third party tools to do this). My concern is that the boot loader is on the Win 7 partition so how to move it to the Win 8 partition if possible.
I've attached two screen shots for the disk management status (win 7 an 8) and attachedoutput form BCDedit /enum all for both OSs.
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Oct 9, 2013
So when I make an invisible icon, it is fine until I restart my computer then it turns black, of before restart and after.
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Nov 20, 2012
My PC was working fine before today, until I used Ultra UXtheme patcher for Windows 8 x64 and then applied a custom VS for Windows 8.
After a restart, Windows Explorer was not launching, so I opened task manager and did a sfc /scannow. After a reboot, I get to the Windows 8 boot menu (I have a dual-boot on this HDD with win7), and then the screen just turns on and off every few seconds, with the numlock light flickering with the screen.
I tried using the automatic repair, both from the boot menu and from a backup USB, but it does not detect anything. and I still have the same issue.
I restored the backups of uxtheme.dll, uxinit.dll, and themeui.dll, but that didn't work either.
Attached is my ntbtlog.txt.
There is no BSOD, the HDD keeps on spinning a few minutes after boot, and the numlock keeps on flashing. Anything else I can do from my win7 install? I'm currently trying to delete the theme.
Deleting the theme doesn't work, safemode doesn't work either. It seems to be a driver issue, but there were no driver updates when it was working?
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Aug 31, 2013
Im trying to install Windows 8 (Not 8.1) but it gets stuck at the booting screen (Where setup shuold load files)
My system specs are on my profile.
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Jan 3, 2013
I've upgraded from Windows 7 PC to Windows 8 Pro (not clean install) today and I can't now view my personal files in the new apps screen. E.g If I go into the photo app it says there are no pics available. I thought I'd lost the data but when searching around I noticed a folder had been created on the new desktop which was the same name as my PC name in Windows 7. Clicking into this folder took me to Users folder -> and my folders which contain all the music and photo files etc.
If I launch Explorer, On the left hand side of the Explorer screen (where it displays the Library docs) I am unable to select any of these or drag files to these from the folder described above. Also, when connecting my iPhone, it asks if I want to import my pics. I know all of these have already been imported but it doesn't recognise this and tries to import them all again, I assume into the new location in Windows 8.
Is this something to do with permissions. I've used my hotmail account to set up as a new Windows 8 profile and this has Admin rights. Or do I physically have to copy he data to the new location where personal library files are held in Windows 8.
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Jan 22, 2013
Recently I upgraded my Toshiba Portege R500 laptop from Windows 7 to windows 8 pro. Everything worked fine for almost a month and since last few days I am not able to see login screen, its just blank. Since I am unable to login I cannot access the apps/programs neither I can shut the laptop from Windows 8 via Charm menu or Cntrl+Alt+Del.
I am stuck as I cannot reinstall the OS as when I use power down button on the laptop the machine goes to sleep and on power up I cannot access boot priority screen to change to optical drive.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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