Setup Installation :: Upgraded To 8.1 Without Microsoft Account - Stuck In Sysprep
Sep 15, 2014
I'm working on a Toshiba L75D-A7283. Upon checkin, symptoms were booting up to a black screen to log in, then a black screen with cursor after that. Fixed that with a system restore point and a virus removal.My coworker upgraded the machine to 8.1 over the weekend without a Microsoft Account. When it failed, he put the machine into audit mode, I'm guessing so that we could have updates finished and have the system set up with a Microsoft Account when the customer came back in.
However, we can't get it out of audit mode. We've tried several things, including this:Sysprep Error with windows 8.1 At the setupact log, the error that presents is: spopk.dll: Sysprep will not run on an upgraded OS. You can only run Sysprep on a custom (clean) install version of Windows.
At that point the sysprep fails, and I'm stuck in audit mode after a restart. I don't know how to get this machine back to vanilla Windows 8 without a full reinstall.
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May 11, 2014
I am trying to setup a new Windows 8 computer that is going to be a gift. I need to go through the setup procedure so I can install some software which is also part of the gift. How can I do this without having to use a Microsoft account, or at least with leaving the least amount of account remnants for the new user?
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Jul 15, 2013
A coworker spent the entire day getting a Windows 8 machine up and ready for imaging. As part of the process, he went ahead and let it update the metro apps from the store.
Big mistake: Apparently updating Metro apps breaks sysprep;
Sysprep giving "fatal error" -- but *only* after updating Metro apps?
Here is a KB article on the issue;
Removing or Updating Windows 8 built-in Windows Store apps causes Sysprep to fail
It's even being reported that simply "opening" a metro app will cause sysprep to fail on Windows 8; Techy Geeks Home: SCCM capture of Windows 8 fails during Sysprep stage - Fatal error occurred while trying to sysprep the machine.
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Jun 27, 2014
1st partition is Win7 SysPrep and the 2nd partition is Windows 8.1 Sysprep. I install Win7 and press Ctrl-Shift-F3 to form SysPrep, same as Windows 8.1 in 2nd partition. I made this becuase I've 25 Dell new Windows 8.1 Computer which are UEFI. I want to clone it to the other 24 Dell computers.
CASE 1 : 2 different partitions with 2 different Windows :
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If I install both Windows like above, when Sysprep Generalize Win7, it works fine. But if I SysPrep Generalize Windows 8.1, it's fine also, but never can boot again back to Win7. The start boot option is like this :
Windows 7
Windows 8.1
If I choose to boot Windows 8.1, it's fine. If I choose to boot Windows 7, it ever boot to Windows 8.1. It means nomatter I choose to boot which Windows, it all goes to Windows 8.1 ?
CASE 2 : 1 partition for Win7 + Win81.VHD :
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I install Win7 (C and press Ctrl-Shift-F3 to form SysPrep.
I create a Win81.VHD in Drive D: , imagex Windows 8.1 install.wim in it. Also press Ctrl-Shift-F3 to form SysPrep.
Sysprep Generalize Win7 is OK , SysPrep Generalize Windows 8.1 is also OK. But after that I can only boot to Windows 7 fine, when choose to boot Windows 8.1 , it always restart and back to the boot menu ?
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Oct 28, 2013
I originally had windows 8 prowmc licensed (I have the iso image for that in case I need to reinstall); I upgraded /updated from store free update; now I have a valid licensed 8.1 running; but I don't have an iso; and if I have to re-install, I have to install 8, activate it and again do a 3.5 gb download to update;
I read from DISM that I can make a install.wim image from the existing hdd OS partition; so is it possible to create an image for the existing 8.1 OS?
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Apr 18, 2014
I have a windows 8 partition and vista partition. I want to uninstall VISTA, how do I do this? Do I set windows 8 as my active partition and just delete VISTA partition under disk management?
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Mar 11, 2014
I was installing Windows 8 at my desktop pc.Suddenly power cut occured and it caused the compute to shut down.Then when I restarted my pc again a messege appeared saying that the installation has been corrupted and it can't be continued and it doesn't log on.After that when I tried to re-install Windows 8 the setup got stuck at the "setup is starting" window.I waited overnight for it to go and the installation to start.But it doesn't happen.I have tried to re-install several times but the same problen happens again and again.So neither I can log into my computer now nor I can re-install windows.I don't know what to do.
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Jan 1, 2013
The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.
I googled this problem, and it seemed fairly common months ago when windows 8 first came out on dell/HP laptops. It worked flawlessly when I first upgraded and booted up fine but once I restarted I couldn't see anything other than the screen occasionally flickering brighter and darker.
However, if I plug my laptop up to a TV with an HDMI cable I can see everything on the TV. It's just the laptop screen that is blank.
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Jun 25, 2014
I am a system administrator in a large enterprise environment and we are doing a rollout of Windows 8.1. In our image capture we somehow captured a setting that is disabling users from setting up a connected account with their domain account. I am relatively sure that it is in my unattend and I can fix it for machines going forward but I really don't want to have to reimage the machines I've already deployed.
When I go to connect an account, the "connect to a Microsoft account" option is grayed out and the "some settings are managed by your administrator" message is displayed at the top. This is NOT a group policy object that is applying. The machines are in a test OU and there is absolutely no policy applied. I have searched all through local policy and even did a search through the registry for "account" (that took forever) but have been unable to find any registry key or local policy that would be causing this issue.
What setting might be causing this? I have 30+ machines already out in the environment and the user experience is going to be terrible if I have to reimage them all.
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Aug 31, 2013
Im trying to install Windows 8 (Not 8.1) but it gets stuck at the booting screen (Where setup shuold load files)
My system specs are on my profile.
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Jan 26, 2014
I'm trying to install Windows 8 on my pc (hp pavillion g6) which its hdd is completely empty; but it gets stuck on expanding files at 98%
I'm installing it via dvd
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Jul 29, 2013
I have recently formatted my old windows. But now I am not able to install windows 8(actually even windows XP and seven) . When I try to boot from USB setup starts But 'Getting files ready' (which is second step of installation) stucks at midway like at 14% or 52% or 74% i.e. at any arbitary percentage and nothing happens . Actually I am able to move my cursor but installation no more proceeds further . I have tried to format many times and to run installation but everytime installation stuck at midaway without any error .
My laptop specs are : Acer aspire 5745 , 500GB HDD , 3GB RAM , intel core i3 processor
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Sep 1, 2013
I did a PC Refresh and Reset and it's stuck at 1%
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May 8, 2014
I've purchased my Lenovo Twist (came with Windows 8.0) about a year ago and I've upgraded to windows 8.1 when it was released in the windows store. Months after I upgraded I ran into a few problems, I was unable to access apps on my metro screen. None of the solutions worked so my only choice was to refresh or reset. I've tried going into the recovery option on boot and the refresh option on the settings both said I needed installation media. I was unable to create a recovery media because the checkbox was grayed out on the "Create a Recovery Drive".
After doing some searching I decided to download the evaluation copy of windows 8.1. I extracted the Install.wim file and set it as my OS image on reagentc.exe. I was still unable to refresh because it said "The drive where windows is installed is locked". The reset option worked, after I completed the reset I was expecting it to bring me back to windows 8.1 instead I was on the evaluation version.
I also noticed that the F11 option on boot disappeared after the reset.
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Apr 21, 2014
Recently I upgraded my wife's Dell All In One from Windows 8 to 8.1 by going to Microsoft Store and selecting the upgrade panel for 8.1. It went smoothly even if slowly. I then tried doing the same thing for my Asus Q200E Laptop.
When I went to the store all I saw were apps for ASUS. How can I get to the real Microsoft Store to get the 8.1 upgrade?
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Oct 23, 2013
I have an HP p6720f that came with Windows 7 installed. I upgraded to 8 with no issues around December of last year.
I downloaded 8.1 from the Windows app store without problem. I tried the first install without changing anything (for some reason, I just thought it would work). It got to "Setting up a few more things 59%" and stayed there. For 6 hours. I finally powered it off and went through the restore process. My error code was 0xC1900101 - 0x4000D.
After some reading I tried again, this time unplugging everything but the mouse and keyboard. I made sure I had all the latest updates from Windows and all my drivers were updated. Uninstalled a couple of programs that the compatibility checker said were not compatible (old version of Yahoo Update, an old baseball game). I cleared the Windows Store cache and disabled Windows Defender and Firewall. I did a clean boot and started the upgrade process over again. Same thing. Stuck at "Setting up a few more things 59%". Started the upgrade at 8pm, checked in the morning around 7am with no change. Came back around 1pm and still no change - 59%. Over 15 hours and still, the upgrade failed.
I gave up and used Microsoft remote tech support. The guy ran a check disk thing that scanned for errors. No errors. He then did some sort of network scan or repair, not entirely sure. It took a long time. He started the upgrade. Stuck at 59% once again. They called and took control of my computer. This time only checking Windows Update to make sure there were not updates to install, then went right into the 8.1 upgrade. I knew this wouldn't work. Same result.
For my most recent attempt I did a system refresh (under PC settings, General). This got rid of all my apps and installed programs, but kept my personal files. I was sure this would work. Nothing left to cause any issues. But again, hung on "Setting up a few more things 59%" overnight (8+ hours).
When it's stuck there, the circle/dots are moving like it's working. My activity light starts out doing a short, regular blink, then just doesn't do anything.
What else can I do? I don't NEED to upgrade to 8.1, but i should be able to. And it shouldn't be that complicated.
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Sep 15, 2014
computer specs, GeForce GTX 760 and i5-4670k CPU. MSI Z97-G45 Gaming Series motherboard. 2tb hdd. finally was able to get my new copy of windows 8 to boot from the cd drive. now when i try to install it, (no current operating system is on this hard drive) it keeps getting stuck before it finishes completion. says install failed. think it slugs out at 56%. tried running it 2x same thing. what i could do to make it finish the install?
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Feb 15, 2014
I tried some Microsoft Office products that came with my computer but it ran out D:
So I bought the disc version. When I tried to install it, I got this error:
It is not under installed programs so I cannot 'uninstall' it.
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Jan 27, 2014
I recently decided to buy an ultrabook and I got me this one: LG Z360-7416, with a ssd and windows 8 (x64). As usual, it came with a lot of garbage installed which was using almost half of the ssd storage (128GB), so I decided to do a clean install. I got me a msdnaa copy of the windows 8.1 pro (x64). So, i used a pendrive to boot up on UEFI mode and selected custom install and when i get to the select partition, it shows everything fine, i select a partition and when a click on install, it returns an error saying it cannot install on my partition (i dont remember exactly what it says), and when i click on refresh, all my partitions vanishes, even going into the prompt and using diskpart doesnt show my partitions anymore. I tried to load some drivers, but it didnt work.
I was only able to install windows 7(x64), where nothing of these things happens, it installs realy easy. I tried to install windows 8 from windows 7, like an upgrade, but after it restarts, it gets stuck also. My disk is formatted on GPT, as im using EUFI on my windows 7 installation.
Tried almost a hundred times using all solutions i found online, but always the same result. And to get even more weird, some rare times it gets to the installation part, where it says the progress, but stays on 0% of unpacking files...
Its seens to be missing some especific driver to windows 8 be able to work with my ssd, but i cant get it right, but if it came installed with windows 8, it must be a way to make then work together.
Unfortunately i deleted the recovery partitions, so im stuck on windows 7.
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Aug 12, 2014
For some odd reason my laptop decided to not boot into windows anymore; It would be stuck "boot looping" with my MSI laptop logo and a loading sign (rotating circle). I had Kali Linux and Windows 8 installed on the laptop and neither one would work. So I formatted the entire HDD with all 3 partitions, windows partition, even my storage, and kali's partition because the automatic repair wouldn't work as well; it'll be stuck on Preparing automatic repair and wouldn't get past that screen. I have formatted my HDD with my other windows 7 machine by just right clicking -> format.
I have downloaded a torrented version of Win 8 iso (just for the purposes of installation, my laptop came with a Serial # and I have purchased an product key only version as well). I have burned a DVD of win 8 via winISO and changed my boot options to boot from DVD as well.
Now my problem is, when I am prompted to press any key to boot from CD/DVD and I press a key I am redirected to Preparing Automatic Repair and back to square one of my problems. I believe the recovery/backup partition is still on there.
I have tried being in both LEGACY and UIEF. UIEF sends me to Preparing Repair and LEGACY takes me to the windows 8 logo with the rotating circle underneath with nothing after that (not sure if it takes a VERY long time or not)
New laptop MSI ge70
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Aug 23, 2013
I'm trying to find the official Microsoft licence agreement for Windows 8.1 Preview - any link?
I want to use Windows 8.1 Preview in a VM on a Windows 7 PC.
Normally for the full version of Windows 8, and I guess Windows 8.1 when the full version arrives, you'd need a separate licence for the VM installation. But does this apply to the preview version as well?
I'm trying to find a definitive link on the Microsoft website...
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Jan 31, 2013
I am trying to upgrade my sons win 7 32 bit to windows 8 32 bit he had bought a few days ago.I have tried 5 times .All 5 times it installs fine and reboots and gets to the point where it says 89% getting ready it then reboots and crashes with a blue screen from windows 8 ,the new one.What could be the problem, I have tried no startup items,checked off hide Microsoft services and disabled the rest.The mobo is a Asus P5LD2 . I am all up to date with windows also in win 7.
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Sep 15, 2014
I need to change some setting in my UEFI/BIOS but it is stuck in ready only mode. All options are blanked out except for "exit". How can I get it to let me edit the settings again?
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Nov 5, 2013
I bought a Win 8 Pro 64 bit upgrade dvd in order to upgrade from Win 7-64bit. After completion I downloaded win 8.1 pro upgrade from the store. At the end of the installation it says "getting devices ready". It starts the process showing the rate and it gets stuck at 6%. Turned off the laptop (by disconnecting power and battery) and got the following message:
".......... Could not complete the update to Win 8.1 ......... error 0x1900101-0x30018 "
I tried to install this upgrade a third time to no avail.
I checked that I got all the win 8 updates.
I did a system restore.
I updated the nvidia driver.
I checked the requirements, including CMPXCHGb support in my 64bit version, by using Coreinfo.exe.
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Oct 28, 2012
Today, I upgraded from Windows 7 to Windows 8. The installation went fine, and I've been spending the last hour or so customising the start screen and generally getting familiar with it.
Everything seems fine...except Microsoft Word has done a disappearing act...to some extent.
Prior to upgrading, I had a number of software pinned to my toolbar on Windows 7, such as Powerpoint, Word, Chrome etc. When I use the desktop on Windows 8, this remains intact.
However, when I attempted to search for Word in the apps menu to pin to the start bar, it is nowhere to be found. Literally all the other Microsoft Office things are there, publisher, powerpoint, excel...all of them, but no Word. I can't find it anywhere other than on the taksbar on the desktop view.
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Feb 15, 2013
I had uninstalled Windows 8 and reverted to W7. After regreting it, I went back to Windows 8 and I have been installing updates and stuff. It's all back to "normal". There is one thing that is bothering me though: When I've tried to add a picture to my administrator user account. By the way, I AM the only user and the option to browse and camera are grayed out.
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Jan 7, 2014
Is there a way to reset a microsoft account?Several times I have formatted and reinstalled and each time when it asks whether I want to use the settings already assigned to my profile or not...and selecting No...it still seems to be bring things over like the wallpaper etc.
So to be clear, fresh install....during final stages, it asks to create a login or sign in using a microsoft account which is what I do. When I do this, it asks whether I want to use the settings already on the profile...I say no I want to set it up as a new PC and yet still wallpaper comes back (Sony vaio wallpaper)
I'm just thinking if the wallpaper comes back..what else does? So I want to know whether there is a way (apart from closing the account and recreating it) to reset the profile so nothing is attached to it.
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Oct 18, 2013
My Win 8 installation, upon a power on startup or restart, booted to the Start screen without going through the process of logging in. I don't recall how I accomplished that. I just upgraded to 8.1 and it insists on logging into my MS account and requires I enter my account password.
How do I get 8.1 to avoid that step?
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Sep 15, 2014
I log into my windows 8.1 using a microsoft account. if I formatted my computer and I want to restore all my apps and settings.
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Jul 26, 2013
How can I switch to microsoft account in windows 8?
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Feb 18, 2014
I am setting up a new Toshiba laptop for a friend who only has a gmail account. Is it possible to upgrade to Windows 8.1 without using a Microsoft account?
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