HP Laptop Started Going Very Slow - Black Screen After Restart
Feb 26, 2014
My HP Windows 8 laptop started going very slow so I restarted via the power settings. When it restarted it did an update, though it didn't say "update and restart". When it started again and went to desktop it went slow again and I got a "windows is not responding" (or something along those lines) message, then the screen went black, I left it for a few minutes but it stayed black. The cursor was still there and if I right clicked it showed the menu.
After this I did a hard restart and attempted to go into recovery mode, it didn't go the and when I got to desktop I got the same message again, this time the desktop had the usual white highlight when something isn't responding, but still required a hard restart.
I am now on the third time and it seems to be working, I am doing a full computer scan. What I want to know is why it would do such a thing?
If all else fails it's under warranty, but being a student I have a lot of work to do so can't really afford to be without the laptop.
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Mar 28, 2014
When booting, my windows 8.1 is slow to do load. After windows logo, it goes to a black screen for around 10 secs, then it finally logs into the Start menu. I know this is not normal because I have seen the system boot faster in the past, but I don't know why its doing it now.
I have done a fresh install of windows 8 and update to 8.1. I made to to have Fast Boot enabled.
I have haswell, so I made to update to the latest graphics drivers by Intel.
On a second note: I am triple booting: osx/linux/win with Chamelon boot loader. However, I doubt its an issue with triple boot because the black screen occurs AFTER windows logo, meaning windows has successfully loaded.
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Jan 1, 2013
The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.
I googled this problem, and it seemed fairly common months ago when windows 8 first came out on dell/HP laptops. It worked flawlessly when I first upgraded and booted up fine but once I restarted I couldn't see anything other than the screen occasionally flickering brighter and darker.
However, if I plug my laptop up to a TV with an HDMI cable I can see everything on the TV. It's just the laptop screen that is blank.
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May 20, 2013
So I had to reinstall Windows 8 on my PC, and as usual i install Drivers and such first. Normally it worked, now after i restart the Computer to finish the Driver Updates, i get Black Screen after Windows 8 loading Screen.
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Jul 7, 2013
I received my laptop (Dell 17r SE) about a week ago but I have been having trouble with it's boot time. From pushing the power button, it takes anywhere between 5 and 10minutes to arrive at the login screen.
I checked the event log for Diagnostic-Performance, and the eventID100 has popped up quite a lot as "critical." I go into details and the stats are not looking to good. These are the times for multiple boots:
BootTime 175799/153962/217864/640216(This one was the first startup that the laptop ever did)
MainPathBootTime 122899/90262/135072/564816(This one was for the first startup that the laptop ever did)
Along with that critical error, I get other warnings saying apps/drivers/services like Svchost, rdbss, gpsvc, SMSSInit took longer than expected to initialise, thereby slowing startup.
I'm not sure if this is useful but apart from that, the log also shows EventID500/501 error events that state that The Desktop Window Manager responsiveness has degraded due to heavy resource contention.
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Jan 6, 2013
I have a asus k53s that i recently upgrade to Windows 8 (from w7). Sometimes when i leave the laptop on but don't use it(idle), the fan will be constantly on even if its not doing anything like running a virus scan, and the screen will also shutdown going completly black. I can't move the mouse or press keys to "wake" the computer and i have to reboot the computer by pressing the power button.
.I have everything updated with the latest drivers, so i really don't understand the reason for this.
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Sep 19, 2013
I have my laptop running windows 8, and whenever i boot it up it just shows the "HP" logo and then the spinning dots on the bottom, then it just goes to a black screen with a cursor on it. Now I cant do anything with this, seeing as it is windows 8 I cant boot it into safe mode from startup. I have an HP Envy Laptop.
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Sep 27, 2014
I have a Gateway NE56R41u with an Intel B960 Processor, 4GB DDR3 Memory and running Windows 8.1 I have had the Laptop for 1 year. I got the info above from stickers on the Laptop so there is no more info I can give you. It originally came with Windows 8 and I upgraded it to 8.1 when that became available. When I boot the laptop it goes to the first screen, I click on the icon and the password screen comes up, I put in the password and it goes to a black screen with nothing on it and stays there on that black screen. I tried hitting the F key on boot up but nothing happens.It is not the screen, not the graphics card, otherwise I wouldn't see the first two screens. It acts like the OS has been wiped off.
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Mar 1, 2014
3 days ago i turned of my computer and left it turned of over the night. Then when i tried to turn it back on again, i get the windows 8/8.1 boot logo, then when it dissapears i just get a black screen, however, i get the windows tone after a while indicating that the system is running, and that the only problem is that the screen is not displaying anything.
I have tried booting in safe-mode, that worked. But no matter what i changed (start-up programs and resolution) nothing worked. I have tried connecting another screen to my laptop, but that screen also displays the black color.
I should perhaps mention that my laptop originally came with Windows 7, but i upgraded it to Windows 8, and later on 8.1.
My Laptops specs:
Product Name HP Pavilion dv6-7097eo Product Number B3K95EA Microprocessor 2.3 GHz Intel Core i7-3610QM Chipset Intel HM77 Express Microprocessor Cache 6 MB L3 cache Memory 8 GB DDR3 Memory Max Supports up to 8 GB DDR3 Memory Slots 2 user accessible Video Graphics NVIDIA GeForce GT 630M (2 GB DDR3 dedicated) Hard Drive 750 GB SATA (5400 rpm)
Up to 24 GB partition for system recovery Multimedia Drive SuperMulti 8x DVD R/RW with Double Layer Support Display 39,6 cm (15.6")
39,6 cm (15,6") full HD anti-glare LED (1920 x 1080) Network Card Integrated 10/100/1000 Gigabit Ethernet LAN Wireless Connectivity 802.11b/g/n; Bluetooth Sound Beats Audio with HP Triple Bass Reflex Subwoofer Keyboard Full size island-style with integrated numeric keypad Pointing Device TouchPad with on/off button and support for multitouch gestures External Ports Multi-format digital media card reader
1 VGA
1 HDMI
1 headphone-out
1 microphone-in
1 USB 2.0
3 USB 3.0
1 RJ45 Dimensions 37.8 x 24.7 x 3.26 cm Weight Starting at 2.57 kg Power 120W AC power adapter
6-cell Li-Ion Camera HP TrueVision HD Webcam with integrated digital microphone (low-light)
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Sep 15, 2014
I am using Windows 8 on my laptop. If I connect my laptop to a video projector and left it idle for about 4 minutes, the screen turns black. So I am trying to avoid this. Here is what I did so far.
First I found that for Windows 8, the option of presentation setting is not available in Control panel -> Windows Mobility Center (Fig. 1).
Next I looked for the screen saver and found that I have not activated it at all. Also the (Fig. 2)
Next I tried to Change the power setting by going to Control panel -> Change power setting -> Change when to turn off the display and set all of the as Never (Fig. 3)
I still got the black screen after doing these. Finally I noticed that after I left my laptop idle for about 4 minutes, it says "maintenance is in progress" in the "Action center". After searching through web, I found that an easy way to stop this maintenance during my presentation. I disconnected from the wireless internet temporary when giving a presentation. I tested this and after disconnecting from internet there will be no "maintenance is in progress".
However, the screen still turns black during presentation, even after disconnecting from the internet.
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Aug 2, 2014
I have a Toshiba laptop running Windows 8 (see below)
For months, I have used HDMI to connect to my Vizio TV .
Suddenly, the connection began giving e problems. I tried playing with the setting, setting the monitor selection to the TV. Now, when I connect the HDMI cable, both the tv says 'no connection' and the laptop screen is black.The option I used to change the settings is gone.
HDMI cable and trying to detect the tv, but the laptop screen is black
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8076 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 600061 MB, Free - 526563 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
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Jul 24, 2013
I'm trying to stream TV program videos available from my TV provider on my Windows 8 laptop (Firefox from the desktop). I get a black screen and no audio. On my W7 desktop it works flawlessly.
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Nov 16, 2013
I have a samsung laptop. I turn it on and I can see the bios screen. After that, the screen just goes black and stays that way and doesn't boot. I am able to get into BIOS and I can see all bootable options. I am not able to get into recovery settings or the advanced boot menu.
I burned my Windows 8 iso to my flash drive and plugged it into the computer. I tried automatic repair with it and that didn't fix it. I tried doing a system restore, but it failed saying "System Restore failed while copying the registry from the restore point. The registry in the restore point was damaged and could not be restored." The computer was working during that restore point that. I will try another one though.
It appears that something is corrupt within Windows, but I'm not sure exactly what. I can issue the command in command line, since I can boot to my flash drive, but I'm not sure what files I need to fix or if I'm correct.
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Apr 13, 2014
My little brother has an 8.1 laptop, and from what I understand, when it prompted him for updates he clicked to restart. Now when the laptop tries to restart he sees his manufacturer logo and the Windows 8 loading circle, but after this the monitor goes black and stays that way. At some point a bluescreen pops up, says something about fixing the PC, goes to 100% after 5 minutes, restarts the PC, and the PC goes back to the manufacturer logo to start the loop again.
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Dec 29, 2013
So I did a system restore last night to my windows 8 laptop, and when I woke up an opened desktop the screen started constantly turning purple and going back to the desktop.
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Mar 9, 2014
My system has been on completely since 8.1 and has never needed to restart until I did some updates today.
Now I'm not really concerned about shutdown or restart as I will manually shut down the PC if I'm going somewhere for an extended time "I never leave anything on, power for the entire house is shut off" and will shut it off until I get back.
But the slow login is really killing me as it used to take 1 second to hear that little "tick" from the speakers and I'd see the login/splash page, but as of today I will hear that "tick" but the windows dotted circle will spin for oh.. 30 seconds than I can see my splash screen.
I've scanned my C: and D: disks, ran defender, antivirus, etc and all came back fine and I even have 90GB free out of my 120gb drive.
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Oct 4, 2013
My computer startup was fine but shutting it down or restart it are extremely slow until it takes nearly 5-10 minutes to do so. Any hint for me to solve this issue?
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Mar 2, 2014
I went to power up my PC today and after welcome screen the screen started flickering and no icons or anything was on the screen except start tray which only had start button, touch keyboard button and address bar, none of which were responding.
I managed to launch task manager through ctrl-alt-delete (that didn't flicker, but taskmgr did). I launched cmd through taskmgr and managed to stop the flickering by terminating endless stream of svchost.exe processes. Couple of seconds after I do this, BSoD appears giving 0xc000021a error. Msconfig can't configure the PC to boot in safe mode. What do I do?
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Sep 27, 2013
I had a problem with my laptop in that the disk use went to 100% and then the screen started blinking and I couldn't click on anything. After a reinstall of the OS it worked the same as new for about an hour but now the disk use climbs to 100% even when a new tab is opened and it stays at the max for a short time. The laptop becomes unresponsive during this time also.
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Oct 31, 2012
I'm getting soo many problems regarding booting after upgrading to Windows 8 Pro yesterday on my Asus Zenbook UX32A.
Specs:
2nd Gen i3-2367M processor @ 1.4GHz (for Ultrabooks)
6GB DDR3 RAM
500GB HDD + 30GB SSD (for Fast Resume, etc.)
Issue # 1: Whenever I Restart or Shut Down, the system HANGS there and does not progress *most* of the time. To fix this I have to always resort to holding the power button.
Issue # 2: When I boot the PC up, it takes SO long for me to get to the Start menu, around 1:15-1:30 min, which is longer than it took me on W7. I know I have an HDD, but this is abnormally long to me. Once in a blue moon, I will boot up in a matter of 30-40 seconds (which I think is how long it should take), but mostly it takes really long.
Issue # 3: To test the above 2 issues, I went ahead and opened msconfig from Run, and disabled all Non-Microsoft services except AVG to check. When I shutdown and power on - everything is fine, shuts down nicely, powers on nicely - however, the second time I do this, the system will hang on shut down, or will hang on start up, sometimes I can hear the startup sound but nothing on the screen, all sorts of weird actions.
Issue # 4: This one is funny. On standby (lid down), the system will restart itself. Happened while I was sleeping, I could hear the boot sound.
EDIT: The problem is still there when I disable 'Fast Start-Up' in Power Options. The problem is due to the processor state, it keeps resetting to 100%.
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Sep 22, 2013
Prior to this issue I had not installed anything all week nor made any updates, etc. I boot up windows as always and noticed that upon logging in, my lock screen took a while longer to bring me to my desktop. Now my desktop is completely black and my taskbar icons are gone. Opening firefox or any other program through the start menu does NOT make them show up on the taskbar as they always would. My desktop's pretty much disabled. Here's a screenshot.
I would be fine resetting to factory settings, however when it says my computer must restart to enter recovery mode, my computer in the middle of the restart gives me a light blue screen that says Windows encountered a problem and my system must restart. That is cancelling my recovery mode boot and sending me back to my black desktop.
Windows 8 64bit
Core i3@2.6ghz
Nvidia GT740M 2048mb
6GB RAM
720GB HDD
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Oct 9, 2013
So when I make an invisible icon, it is fine until I restart my computer then it turns black, of before restart and after.
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May 1, 2014
I have suddenly had a strange problem occur. Everytime I restart my Windows 8.1 desktop my internet connection speed drops from it's normal 50Meg to around 3Meg when running any speedtest programme. The only way to cure this is to uninstall & re-install my network adapters through device manager. All is ok then until my next reboot & then it all happens again. It is the same on both the Ethernet connection & the wireless adapter. I have tried re-installing drivers etc to no avail. Something strange about my network setup. I have also ran various virus scans but nothing showed up.
This suddenly started last Saturday & I cannot see what could of caused it, haven't installed any new programmes or anything.
All my other devices are ok including a Windows 8.1 laptop.
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Jul 10, 2014
Every time I Restart my Laptop, the Lock Screen does not show the Welcome Screen and skips directly to the User Account login screen. Actually, it shows a darkish blue screen for a couple of seconds and then jumps to the user account login.
When I use the logout function or the shutdown (and I power it back on) everything works normally.
I have ran SFC / Scannow in windows (8.1 by the way).
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Jul 10, 2014
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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May 13, 2013
I don't know why but it has randomly started doing this in this order-
1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.
2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:
3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.
Toshiba Satellite L850D-12P
Windows 8
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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