Windows 8.1 Update 1 Caused Laptop To Hang With Black Screen At Startup
Apr 13, 2014
My little brother has an 8.1 laptop, and from what I understand, when it prompted him for updates he clicked to restart. Now when the laptop tries to restart he sees his manufacturer logo and the Windows 8 loading circle, but after this the monitor goes black and stays that way. At some point a bluescreen pops up, says something about fixing the PC, goes to 100% after 5 minutes, restarts the PC, and the PC goes back to the manufacturer logo to start the loop again.
I recently started having the black screen with the flashing cursor come up sometimes when I start my PC. I have narrowed it down as being my 3rd HDD (2TB WD) as the culprit, which I only use as media storage. It is not set as a boot device since windows is on my SSD and when I unplug the drive from my mobo, windows always starts up without any issue.
Basically my question is, is this just a case of a hard drive going bad? I ran chkdsk on all 3 drives and none of them had any issues and it is not fragmented or anything that I can tell, so I don't know. I have had this setup for a while now and about a month ago it started doing this. The screen doesn't always come up however, so I have no clue what the issue is.
I Have a problem with my HP NV6-1126SA Laptop which came with Windows 8. I have done a windows 8 update which has caused my screen to become very dim. I have tried
The basic adjusting setups for example the FN and brightness key which does not work.The lower right corner adjust which are on full and still no effect on the screens brightness.Scanned with Anti-MalwareBytes and removed the two trojansThe SFC Scan had repaired some of the errors except the brightness of the screen.Disk Check found no errors
I have recently used your removal tool to remove McAfee from my laptop and manually removed Norton Internet Security. I do have Windows Defender on there.
I was wondering if i should replace Windows Defender with Microsoft Security Essential? Also I want to identify the problem with my brightness of the screen if it is software related.
always it happens that on the startup of windows 8.1 (and also when it was installed windows 8 before the windows 8.1 upgrade) after the republic of gamers logo and before the appearance of the lock screen, the monitor remains completely black for 5 minutes about (after that appears the lock screen and windows works again well). Usually Windows starts itself in 10 seconds about. During the black screen commands don't works. Can be the use of cc cleaner, that cleaning temporary files, creates this problem? I tried to reinstall the last version of the Nvidia display drivers but nothing changed. I took away all those unuseful programs from the windows startup.
I have a Asus ROG G750JX-CV200H Notebook bought 2/3 weeks ago: Windows 8.1 home Core i7 4700HQ RAM 16GB DDR3 Nvidia GeForce GTX 770M HDD 750GB 7200rpm
I installed Windows 8 over the weekend. I didn't want to but my parents have it and they keep harassing me to "fix" their computer so that it acts like Windows Vista, so I needed to know more about Windows 8. When Windows 8 was installed I updated to 8.1 and installed Office 2010. Office asked for a reboot so I rebooted and haven't been able to get into Windows since.
The computer boots to a black screen that flickers once in a while. I can see my mouse pointer on the screen when I move the mouse. I'm having trouble accessing Safe Mode. I did get a diagnostic tool to come up before Windows booted and I ran a full diagnostics on my computer. When the diagnostics were completed it dumped me into the boot options menu. I tried to let Windows refresh itself which did not work. I also did a System Restore which did not work.
I have unplugged all usb and serial cables from the computer to make sure that it wasn't an external hard drive or printer causing my problem.
I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.
I was just wondering if there is any new information out there. It would be nice if Microsoft had a fix for this problem but I can't find it on their website.
I recently upgraded my dell 1645 from windows 7 to 8.
I installed most of the drivers from the dell website even though they were meants for win 7. For some of them I installed drivers directly from the device manufacturers website.
When the computer first starts up it passes the windows logo, and then a black screen is shown (no cursor) for a good 5 minutes. Then it advances to the login (seatle cartoon image) and everything works perfectly.
I had another issue before that I think I solved which was the intel rapid storage technology. Whenever the computer would go to sleep I got a windows BSOD saying driver_irql_less_than_or_equal. But after installing the newest intel rapid storage drivers sleep seams to work perfectly.
The drivers I installed from the manufacturers that arent on the official 1645 driver page:
- ati radeon drivers from ati - synaptics drivers - bluetooth 380 drivers, supposed to be 370 I believe but it seems to only be 380 available which people say works.
I also tried running the intel chipset automatic check, which said I was on the latest.
I windows 8.1 installed an update on its own and when it restarted I can see only a black screen with a cursor flashin time to time, and I get black screen in safe mode as well ..here is what a tried and didn't work :
-safe mode(giving black screen too)
-Restore point(saying impossible to restore)
-fix with a windows 8 cd (some error )
-running cmd through the recovery tools and tried different commands but nothing worked (sfc/scannow, bcdedit /delete value safeboot)
-run through vga card too but same probleme,
My pc is hp probook 470 with switchable graphic cards intel 4000 and amd hd 8750
When I start up, log off, or shut down my PC, (Just upgraded to windows 8 pro a few days ago from windows 7 pro) I get a black screen for 30 seconds to a minute. The screen is back lit, and windows 8 still functions 100% afterward. I have updated all drivers.
i was just wondering if there has been an updated theme patch version witch fixes the blinking black screen after applying windows updates ?
Everytime i use any theme patcher on win 8 x64 it works fine until i do windows updates then it restarts ant the screen just blinks and its completely black after boot screen.
Yesterday I installed an update for Win 8.1 (It was around 90 some mb) after I login I only get a black screen with a useless white cursor. Screensaver works fine, when I do a CNTRL/SHIFT/ESC the task manager box pops up for a few seconds and disappears. I was able to create another user account and everything works fine, but I need to get my first account working properly ASAP.
With a flashing mouse? After switching language pack and applying it to new accounts and welcome/lock screen? I am typing this from my laptop, and haven't changed language pack on this one yet.
I need to get my desktop up and running (the one with the "black screen of nothingness").....
Windows 8 may run well for several days, but occasionally hangs for 30' to minutes. Mouse is usable and some window switching is possible, but during the freeze it's essentially dead. Occurs randomly while in browser, other programs, file manager, etc. Sometimes, but not always, a window reports "not responding." If items are clicked during the unresponsive period, they will all execute when the freeze ends.
After normal operation resumes there's no event viewer ERROR, but there is a warning at the time of the incident for storahci system: "Reset to device, DeviceRaidPort0, was issued." There is no RAID array on this box. In device manager no RAID driver is shown anywhere.
System runs in AHCI mode and Windows 8 drive is a SATA. Under "IDE ATA/ATAPI controllers" there were two entries for Standard SATA AHCI controller. Both indicated that the drivers were current.
I downloaded a Marvel 91xx SATA 6g controller, right-clicked one of the above entries and UPDATED. The Marvel driver appeared under the "storage controllers" category in device manager, and one of the two SATI AHCI controller entries vanished. Clicking to upgrade the other SATA AHCI entry stated that no drivers could be found.
Windows 8 continues to hang. Hardware/software is identical to that used by W7 on an alternate SSD drive that never hangs. Before Windows 8 CPV, W7 was running on the same SATA drive without problems. Virtually all freeze remedies seen in forums have been tried. Similar problems are widely reported. Perhaps the next Windows 8 incarnation will incorporate a fix.
Recently I Recieved A Laptop in gift which I owned in the past which is A Dell XPS 15-L521X. It was running all good but suddenly Today morning when I pressed the power button and it boot through the Dell splash screen and after that It booted normal through the Windows 8 boot screen but after that It stucked at a Black Screen.
I passed on 20-min but it stucked there. No Cursor, nothing except The Black Screen. I ran Dell Pre-Boot System Assesment to check any Hardware failware but no everything is just fine. I remember That My Dell Driver Update Utility Notified me that it installed latest Intel Rapid Start Technology Driver on my last boot but I dont know whether its causing the error but The Intel Rapid Start Technology is very essential for SSD users so why will it cause errors?
I have a Lenovo Z585 and it seems to be stuck in the early stage of boot up. When powered up the Cap sensor buttons flash every second and the caps lock indicator flashes every other second. The problems seemed to occur after windows 8.1 automatic update. I have tried battery and power lead out, pressing power power on for 30 sec but it did not work.
I have a asus k53s that i recently upgrade to Windows 8 (from w7). Sometimes when i leave the laptop on but don't use it(idle), the fan will be constantly on even if its not doing anything like running a virus scan, and the screen will also shutdown going completly black. I can't move the mouse or press keys to "wake" the computer and i have to reboot the computer by pressing the power button.
.I have everything updated with the latest drivers, so i really don't understand the reason for this.
I have a Gateway NE56R41u with an Intel B960 Processor, 4GB DDR3 Memory and running Windows 8.1 I have had the Laptop for 1 year. I got the info above from stickers on the Laptop so there is no more info I can give you. It originally came with Windows 8 and I upgraded it to 8.1 when that became available. When I boot the laptop it goes to the first screen, I click on the icon and the password screen comes up, I put in the password and it goes to a black screen with nothing on it and stays there on that black screen. I tried hitting the F key on boot up but nothing happens.It is not the screen, not the graphics card, otherwise I wouldn't see the first two screens. It acts like the OS has been wiped off.
3 days ago i turned of my computer and left it turned of over the night. Then when i tried to turn it back on again, i get the windows 8/8.1 boot logo, then when it dissapears i just get a black screen, however, i get the windows tone after a while indicating that the system is running, and that the only problem is that the screen is not displaying anything.
I have tried booting in safe-mode, that worked. But no matter what i changed (start-up programs and resolution) nothing worked. I have tried connecting another screen to my laptop, but that screen also displays the black color.
I should perhaps mention that my laptop originally came with Windows 7, but i upgraded it to Windows 8, and later on 8.1.
My Laptops specs: Product Name HP Pavilion dv6-7097eo Product Number B3K95EA Microprocessor 2.3 GHz Intel Core i7-3610QM Chipset Intel HM77 Express Microprocessor Cache 6 MB L3 cache Memory 8 GB DDR3 Memory Max Supports up to 8 GB DDR3 Memory Slots 2 user accessible Video Graphics NVIDIA GeForce GT 630M (2 GB DDR3 dedicated) Hard Drive 750 GB SATA (5400 rpm) Up to 24 GB partition for system recovery Multimedia Drive SuperMulti 8x DVD R/RW with Double Layer Support Display 39,6 cm (15.6") 39,6 cm (15,6") full HD anti-glare LED (1920 x 1080) Network Card Integrated 10/100/1000 Gigabit Ethernet LAN Wireless Connectivity 802.11b/g/n; Bluetooth Sound Beats Audio with HP Triple Bass Reflex Subwoofer Keyboard Full size island-style with integrated numeric keypad Pointing Device TouchPad with on/off button and support for multitouch gestures External Ports Multi-format digital media card reader 1 VGA 1 HDMI 1 headphone-out 1 microphone-in 1 USB 2.0 3 USB 3.0 1 RJ45 Dimensions 37.8 x 24.7 x 3.26 cm Weight Starting at 2.57 kg Power 120W AC power adapter 6-cell Li-Ion Camera HP TrueVision HD Webcam with integrated digital microphone (low-light)
I am using Windows 8 on my laptop. If I connect my laptop to a video projector and left it idle for about 4 minutes, the screen turns black. So I am trying to avoid this. Here is what I did so far.
First I found that for Windows 8, the option of presentation setting is not available in Control panel -> Windows Mobility Center (Fig. 1).
Next I looked for the screen saver and found that I have not activated it at all. Also the (Fig. 2)
Next I tried to Change the power setting by going to Control panel -> Change power setting -> Change when to turn off the display and set all of the as Never (Fig. 3)
I still got the black screen after doing these. Finally I noticed that after I left my laptop idle for about 4 minutes, it says "maintenance is in progress" in the "Action center". After searching through web, I found that an easy way to stop this maintenance during my presentation. I disconnected from the wireless internet temporary when giving a presentation. I tested this and after disconnecting from internet there will be no "maintenance is in progress".
However, the screen still turns black during presentation, even after disconnecting from the internet.
I just installed 8.1 on my Samsung Series 7 Chronos laptop and it's now unusable. All I get after a reboot now is a blank screen and a vanishing cursor. I can't do CTRL+ALT+DEL or any other button combination. I also can't seem to be able to do a system restore as a restore point doesn't seem to exist for some odd reason. I've also tried the boot into low res mode but I get the same result. The only thing that seems to work is booting into Safe Mode with Networking but that doesn't allow me to install/uninstall anything so it's pretty much useless.
I have noticed on all my clean installations of Windows 8, that there is 10 Second Hang before the login Screen. (Nothing but a black screen). It gets pretty annoying when you're often changing in between a triple OS set up.
Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.
I have Dell Inspiron 14 R running Windows 8.1 professional updated from Windows 7.
The problem is laptop hangs up randomly for example when chrome is opened or i am reading a PDF file etc etc.
This happens when laptop is plugged in as well as when it is running on battery.
Is this a driver issue? or some other thing is causing the cause??
One more thing when the laptop hangs up nothing works even Cltr+alt+del and fan is on full blow.I have to do the hard shut down by long clicking on power button.
So I had to reinstall Windows 8 on my PC, and as usual i install Drivers and such first. Normally it worked, now after i restart the Computer to finish the Driver Updates, i get Black Screen after Windows 8 loading Screen.
My brother just emailed me, he's just installed update 1 from Windows Update correctly and it's rebooted to a black screen and cursor only - nothing works, safe mode is no different - can't open CMD or Task manager
Can't seem to get Advanced options > System restore, PC keeps only giving F8 safemode options, none of them work
He doesn't have any 8.1 Media either. How to get him back into Windows ?
I was using my laptop with everything going smoothly. USB port with adapter and CF card inserted. Ear buds in audio port. I decided to close the laptop which automatically puts the system in hibernate (or whatever it does when fast startup is active). Everything looked good. Now when I come back to it, open the lid and begin to startup from hibernate state it gets hung in the bootup and will not proceed. I have tried holding the power button to shut down and then restart -- no joy -- comes back to the same hung screen. Have tried holding various escape keys with startup -- no joy -- back to that same hung screen. Is there some way to bypass the hyberfil file which is probably corrupted, and get back to a full cold boot and restart from scratch?
I have my laptop running windows 8, and whenever i boot it up it just shows the "HP" logo and then the spinning dots on the bottom, then it just goes to a black screen with a cursor on it. Now I cant do anything with this, seeing as it is windows 8 I cant boot it into safe mode from startup. I have an HP Envy Laptop.
I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.
I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.
So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.
How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.
I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.
My HP Windows 8 laptop started going very slow so I restarted via the power settings. When it restarted it did an update, though it didn't say "update and restart". When it started again and went to desktop it went slow again and I got a "windows is not responding" (or something along those lines) message, then the screen went black, I left it for a few minutes but it stayed black. The cursor was still there and if I right clicked it showed the menu.
After this I did a hard restart and attempted to go into recovery mode, it didn't go the and when I got to desktop I got the same message again, this time the desktop had the usual white highlight when something isn't responding, but still required a hard restart.
I am now on the third time and it seems to be working, I am doing a full computer scan. What I want to know is why it would do such a thing?
If all else fails it's under warranty, but being a student I have a lot of work to do so can't really afford to be without the laptop.
I have a Toshiba laptop running Windows 8 (see below)
For months, I have used HDMI to connect to my Vizio TV .
Suddenly, the connection began giving e problems. I tried playing with the setting, setting the monitor selection to the TV. Now, when I connect the HDMI cable, both the tv says 'no connection' and the laptop screen is black.The option I used to change the settings is gone.
HDMI cable and trying to detect the tv, but the laptop screen is black
System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8, 64 bit Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 8 RAM: 8076 Mb Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb Hard Drives: C: Total - 600061 MB, Free - 526563 MB; Motherboard: TOSHIBA, Portable PC Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
I'm trying to stream TV program videos available from my TV provider on my Windows 8 laptop (Firefox from the desktop). I get a black screen and no audio. On my W7 desktop it works flawlessly.
