Maintenance :: Random Hang Up Of Laptop?
Jan 25, 2014
I have Dell Inspiron 14 R running Windows 8.1 professional updated from Windows 7.
The problem is laptop hangs up randomly for example when chrome is opened or i am reading a PDF file etc etc.
This happens when laptop is plugged in as well as when it is running on battery.
Is this a driver issue? or some other thing is causing the cause??
One more thing when the laptop hangs up nothing works even Cltr+alt+del and fan is on full blow.I have to do the hard shut down by long clicking on power button.
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Mar 11, 2013
Running Windows 8 Pro since its release and it has been a nice journey so far but recently or more precisely since last 3-4 days,windows has been hanging up and being unresponsive and the only way is manual hard shutdown.
One time it hang up in middle of skype call and last time it hang up in middle of browsing in Google Chrome.Windows is updated to the last update i.e 02/03/2013.
Also when laptop hangs up the fan starts rotating at high speed.
Any tests i need to run to pinpoint the source of hang ups??
I think its more of a software issue rather than hardware ...
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Jul 26, 2014
I was using my laptop with everything going smoothly. USB port with adapter and CF card inserted. Ear buds in audio port. I decided to close the laptop which automatically puts the system in hibernate (or whatever it does when fast startup is active). Everything looked good. Now when I come back to it, open the lid and begin to startup from hibernate state it gets hung in the bootup and will not proceed. I have tried holding the power button to shut down and then restart -- no joy -- comes back to the same hung screen. Have tried holding various escape keys with startup -- no joy -- back to that same hung screen. Is there some way to bypass the hyberfil file which is probably corrupted, and get back to a full cold boot and restart from scratch?
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May 23, 2014
Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.
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Apr 13, 2014
My little brother has an 8.1 laptop, and from what I understand, when it prompted him for updates he clicked to restart. Now when the laptop tries to restart he sees his manufacturer logo and the Windows 8 loading circle, but after this the monitor goes black and stays that way. At some point a bluescreen pops up, says something about fixing the PC, goes to 100% after 5 minutes, restarts the PC, and the PC goes back to the manufacturer logo to start the loop again.
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Oct 31, 2012
I'm getting soo many problems regarding booting after upgrading to Windows 8 Pro yesterday on my Asus Zenbook UX32A.
Specs:
2nd Gen i3-2367M processor @ 1.4GHz (for Ultrabooks)
6GB DDR3 RAM
500GB HDD + 30GB SSD (for Fast Resume, etc.)
Issue # 1: Whenever I Restart or Shut Down, the system HANGS there and does not progress *most* of the time. To fix this I have to always resort to holding the power button.
Issue # 2: When I boot the PC up, it takes SO long for me to get to the Start menu, around 1:15-1:30 min, which is longer than it took me on W7. I know I have an HDD, but this is abnormally long to me. Once in a blue moon, I will boot up in a matter of 30-40 seconds (which I think is how long it should take), but mostly it takes really long.
Issue # 3: To test the above 2 issues, I went ahead and opened msconfig from Run, and disabled all Non-Microsoft services except AVG to check. When I shutdown and power on - everything is fine, shuts down nicely, powers on nicely - however, the second time I do this, the system will hang on shut down, or will hang on start up, sometimes I can hear the startup sound but nothing on the screen, all sorts of weird actions.
Issue # 4: This one is funny. On standby (lid down), the system will restart itself. Happened while I was sleeping, I could hear the boot sound.
EDIT: The problem is still there when I disable 'Fast Start-Up' in Power Options. The problem is due to the processor state, it keeps resetting to 100%.
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Jun 15, 2014
I have this problem with my laptop for a week ago, I purchased this laptop (hp pavilion dv6 2170ee) 4 years ago. Now I'm currently using Windows 8.1 PRO on it. I recently upgraded my RAM from 4 GB to 8 GB (a year ago). I'm using this laptop for work purpose, graphics like 3ds max, Photoshop and Autocad.
Well the problem started by getting a lot of unexpected shutdowns with BSOD with random errors ..
here's what I wrote:
MEMORY_MANAGEMENT
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PFN_LIST_CO
IRQL_NOT_LESS_OR_EQUAL
KERNEL_SECURITY_CHECK_FAILURE
the memory management error & IRQL_NOT_LESS_OR_EQUAL error are the most appearing , although the memory management is the #1 error happens. This leads me to test my RAMS , I ran a memory check (windows memory check & bios memory check) both gave me no errors. I even replaced my RAMS with the ones which originally came with the laptop, same errors happened again. I tried booting in safe mode, at that time no errors occured , I though it might be the drivers , I uninstalled the graphic driver and restarted the system everything was fine until I tried to install windows updates, OS asks me to reboot ,after that system started and I didn't touch even the mouse ,it crashed with errors again
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May 7, 2014
My laptop keeps crashing with the error Random BSOD, Driver_IRQL_Not_less_or_equal tcpip.sys, and looking through it with blue screen view, I've noticed that each one has something different for the primary reason.
I have attached all of the crashes through the beginning of the month.
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Feb 16, 2014
Also I am experiencing slower start up when turning on my laptop. My Windows 8 msi laptop used to open in just a matter of seconds but now it takes 1 minute or two to load.
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Jan 28, 2014
I'm getting this random clicking sound(more of a tick-tock-ish) that's coming from within my system. I'm not sure where but it's adequately loud for me to notice. It just goes 2 clicks(tick-1 tick-2) then goes away. It doesn't have a specific time frame, like it doesn't happen every how many minutes or so.
I actually wasn't worried until I've read some sites that it could be a start of a so to be hdd failure. If it is, is there any way I could fix it? Or at least how long do I have before it goes total bye-bye on me?
I've attached a .wav file of the sound being recorded from my mobile phone.
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Aug 19, 2013
I have noticed on all my clean installations of Windows 8, that there is 10 Second Hang before the login Screen. (Nothing but a black screen). It gets pretty annoying when you're often changing in between a triple OS set up.
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Apr 23, 2012
Windows 8 may run well for several days, but occasionally hangs for 30' to minutes. Mouse is usable and some window switching is possible, but during the freeze it's essentially dead. Occurs randomly while in browser, other programs, file manager, etc. Sometimes, but not always, a window reports "not responding." If items are clicked during the unresponsive period, they will all execute when the freeze ends.
After normal operation resumes there's no event viewer ERROR, but there is a warning at the time of the incident for storahci system: "Reset to device, DeviceRaidPort0, was issued." There is no RAID array on this box. In device manager no RAID driver is shown anywhere.
System runs in AHCI mode and Windows 8 drive is a SATA. Under "IDE ATA/ATAPI controllers" there were two entries for Standard SATA AHCI controller. Both indicated that the drivers were current.
I downloaded a Marvel 91xx SATA 6g controller, right-clicked one of the above entries and UPDATED. The Marvel driver appeared under the "storage controllers" category in device manager, and one of the two SATI AHCI controller entries vanished. Clicking to upgrade the other SATA AHCI entry stated that no drivers could be found.
Windows 8 continues to hang. Hardware/software is identical to that used by W7 on an alternate SSD drive that never hangs. Before Windows 8 CPV, W7 was running on the same SATA drive without problems. Virtually all freeze remedies seen in forums have been tried. Similar problems are widely reported. Perhaps the next Windows 8 incarnation will incorporate a fix.
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Aug 6, 2014
My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.
Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.
Information:
- Computer: Alienware 17 Laptop
- OS: Windows 8.1
- Attachment: Event Viewer administrative logs- Do you need more information?
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Jul 7, 2013
This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.
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Dec 14, 2013
Don't think my OS was backed up since I was using the Home Premium version, but any recovery of files data and/or GNU licensed programs will be extremely useful.
My camper van was broken into and the OEM support disks are gone as well. Used the standard MS back up procedure on an external usb disk drive. The latter is back home, which I could FedEx to where I'm staying for the winter.
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Oct 19, 2013
Still broken. FAX send will hang/redial. Didn't work in 8.1PV - may have functioned in 8.
The problem is FXST30.dll. Replacing it with the Windows 7 copy resolves it. This may require taking ownership.
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Jan 9, 2014
I have an HP laptop (G6-2005AX) with the following configuration
CPU: AMD A8-4500M APU 4-cores with Radeon HD Graphics
GPU: AMD Radeon HD 7640G + 7600M Dual Graphics
Memory : 8 GB 1600Mhz DDR3 RAM (2x4GB in dual channel)
Mainboard: Hewlett-Packard 184A
Hard Drive: Seagate ST500LM0 12 HN-M500MBB 500GB 5400RPM
I'm using AVG free 2014 as AV and did a full system scan - no viruses.
The problem is that Windows 8.1 (64bit, pro) boots up really slow - taking upto 6-7 minutes. After it boots up and, well I don't know exactly how to put this - let's say "settles down", everything works as normal. After getting past the password screen, clicking on the desktop tile takes around 1-2 minutes to boot into desktop, after that opening any program (Chrome, MS-Word etc) will take 3-4 minutes - but after it has "settled", everything works as it should.
Also, another curious problem I am facing is that once in a while, when typing my password and logging in, Windows boots into a temporary profile (no apps, blank desktop) and a message appears on the notification area that "windows has logged you on with a temporary profile" or something similar - I need to sign out, then after I sign in again, my real profile gets loaded.
I thought the problem of logging into a temp profile, I thought was that the PC was not verified - I verified it by going to Change PC settings --> Accounts. But after 4-5 days, I see the option of verifying the PC again.
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Apr 23, 2014
My specs are:
I5 4670k
MSI g45 z78 mobo
16 GB G.Skill 1866
samsung 840 evo SSD
toshiba 2 TB HDD
EVGA GTX 760
I have completely installed a clean win 8.1 install and still have this freezing issue. It happens after i login and after my bitdefender internet security loads fully i try to click on the desktop icons but they are frozen. My mouse moves and i can click on the taskbar and startbutton and CRTL+ALT+DELETE as well. It freezes the desktop icons for 30seconds max. I have booted into safemode and it occurs there as well.
I have ran multiple malware and antivirus scans, sfc/scannow, DISM /Online/Cleanup-Image/RestoreHealth, checked my event viewer for any errors, ran chk dsk, bcdedit /set disabledynamictick yes, i cant figure it out. All drivers are up to date, I disabled my lan adapter since i am using wifi. Windows updates are updated, defragged the harddrives, and I been reading through forum after forum but i have not seen this exact problem before. Also this is on stock BIOS no overclock, I also monitored the cpu and memory usage during the time of freezing and it nothing out of the ordinary usage, cpu is kept within 5% and memory is at 20% or less.
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Dec 21, 2012
When loading windows 8 pro the process appears to hang up about half way through - updates and features... The mouse moves and you can cancel , however the cancel never finishes... I' have disconnected all peripherals and obtain the same result.
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Jun 19, 2013
I have a Toshiba Satellite C855D laptop and I was wondering if there's a way to backup my files onto a computer with a new harddrive I just bought-
Amazon.com: WD Blue 1 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA 6 Gb/s, 64 MB Cache - WD10EZEX: Electronics
Basically, I just want to have the same files from my latop on my desktop computer with a fresh harddrive. Ofcourse the new harddrive that I will install onto the desktop wont have an OS, so how would I do it? I dont have an external HD either.
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Feb 5, 2013
I recently got a new laptop, first thing I did was delete most bloatware and such, and there really isn't a whole lot remaining other then OS and drivers. However, when checking the taskmanager recently I noticed it using 80-90% of the RAM. While being under very little use. Only thing was chrome taking up 200-300MB.
The laptop is a samsung 9 series, with 8 GB RAM, so I can't see how it should be having so much troubles when just running on lowgear. I checked and it does have 8GB RAM registered, and the performance view shows it using 6GB of 7,6. Considering there are plenty of windows 8s laptops with just 4GB I couldn't imagine this being normal?
Adding together what is shown by the task manager wont get me higher then 1 GB at most as far as RAM usage, is there any tool giving better information about what is all used? Could it be the quickboot system of samsung that eats up some or some sort of reserve that will let go of some RAM if other programs demand it?
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Aug 27, 2013
I recently upgraded my laptop, an HP g6-1b60us from Win 7 to Win 8Pro. All works fine, except when the Laptop wakes up from sleep. It has to reboot. Knowing that the HP POwer Manager was not compatible, I had uninstalled it. That still didn't resolve the problem. I finally ran a power efficiency diagnostics report. It's 6pages long, but in the end, different usb items prevent the laptop from entering sleep/suspend state. I only recognize one of them.
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Dec 8, 2013
I have an Asus laptop running Windows 8.1. I have an hdmi cable connected to my tv with a wireless logitech keyboard and mouse. Is there anyway to turn the laptop without opening the lid by using the keyboard? I have searched and people suggested getting some external button which I am not looking for while others suggest hibernating the laptop which is also not an option as I use it only few times a week.
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May 30, 2013
I know all the settings, both in power option and advanced section all settings are set to "do nothing" when closing the lid, but when i close the lid and open it later it turns on, in fact it was neither on nor sleep, power cable is connected always.
I have hp probook 4520s and Windows 8 x64.
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Sep 5, 2013
I am trying to set up a backup for a Windows 8 ASUS laptop. The backup is to go to a local network shared external drive. The folder for the back up was named Sue_ASUS_bkup and it was mapped as "W". The backup tools > Win 7 file recovery only provides a DVD as a backup location. It does not show a hard drive nor the network location as options.
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Feb 22, 2013
I am using Windows 8. Everything goes smooth. The only issue is when my laptop is connected to AC Supply, it does not charges. As far as I remove AC supply, laptop dies out.
I have tried disabling Battery driver from device management, with no luck!
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Sep 15, 2014
The new Windows 8 touch laptop I just got is running ridiculously slow. Apps take minutes to open sometimes because the disk is constantly being used by several processes, even when idle.
The main culprits showing in Task Manager are "Service host: Local system", "Windows Modules Installer Worker", and "Antimalware Service Executable". Between them they are using 97+% of the disk and about 50% CPU constantly. It's gotten a bit better since I uninstalled all the trialware garbage that came on it, including McAfee, which was a massive slowdown. I plan on just using Windows Defender for security but it still says it's turned off, could that be the problem?
But for real, I'm pretty sure McAfee slows down the system more than the viruses.
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Nov 19, 2013
Can't figure out why my HP laptop restarts when woken up from sleep. Under Windows 7, it worked fine. But not with Windows 8. I have played with all the settings in power configuration. Have changed from having a screensaver to none. Makes no difference. All my drivers are up to date. I do not have HP power management installed. Windows takes care of my power management. And still, it won't resume correctly.
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Mar 9, 2014
I've got a Samsung NP550P5C laptop with the following specs :
-i5-3210M
-6 GB RAM @ 1600 MHz
-1 TB HDD @ 5400 rpm
-2 GB nVidia GT650M with Optimus
-Windows 8 Single Language 64-bit
It came with Recovery partitions. Now using the Samsung Recovery application I had copied my recovery files to another external HDD alongwith a backup of C drive. Now all these are in some weird extensions. I refreshed my PC and then the problems began. The problems were :
-No Fn key working
-Samsung recovery did not recognize factory condition recovery point,i.e,Factory reset option was gone.
-The backup on external HDD was showing up on Samsung Recovery, but after clicking on it, it would go on a restart and recovery never happens.
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Sep 15, 2014
Since I have installed windows 8.1, every time for example if I don't use my laptop for 10 minutes, and because of the battery saving setting plan, my display turns off. Before I installed windows 8.1, I could just move a mouse or press any key and display would turn on, but since the installation I have to restart my laptop (Samsung ultrabook), even if I can hear it's on and working.
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Aug 11, 2013
how to use it but my problem is when i shrink my C drive and extend it to D drive, my laptop restarts to EaseUS boot mode. when it is around 90% of loading my laptop went to hibernate and when i turn it on again, the EaseUS boot mode says it completed its processing, or whatever it is. i'm afraid that it will harm my hard drive that i didn't see it to complete, will it?
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