Maintenance :: Laptop Wakeup From Sleep Reboot
Aug 27, 2013
I recently upgraded my laptop, an HP g6-1b60us from Win 7 to Win 8Pro. All works fine, except when the Laptop wakes up from sleep. It has to reboot. Knowing that the HP POwer Manager was not compatible, I had uninstalled it. That still didn't resolve the problem. I finally ran a power efficiency diagnostics report. It's 6pages long, but in the end, different usb items prevent the laptop from entering sleep/suspend state. I only recognize one of them.
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Feb 6, 2014
is it possible to wake up Windows 8.1 by just one key from the keyboard, eg. just wakeup when Enter key is pressed? All other keys should be ignored.
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Sep 15, 2014
This has been happening for a while but it only ever happens after wake-up from sleep and it's back up again in 5 seconds flat so it's never bothered me too much.
If I catch the error I believe it's PFN_LIST_CORRUPT. Running Windbg on the minidumps gives a range of causes, memory_corruptions, fileinfo.sys, ntkrnlmp.exe
Apparently this is either bad memory or driver. I ran memtester86 for 8 passes and my memory came up clear so I'm thinking bad drivers. I followed the instructions for driver verifier but unfortunately my system will BSOD when booting with DRIVER VERIFIER IO MANAGER VIOLATION error so I have to enter safe mode and disable it.
Brief specs:
Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)
System Model Z87X-UD3H
Memory 16GB Kingston DDR3
GTX 780 Ti
Windows 8.1 Version 6.3.9600 Build 9600
I have attached 2 minidumps, one is a "regular" BSOD and the other is what I get when booting with driver verifier enabled.
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Nov 19, 2013
Can't figure out why my HP laptop restarts when woken up from sleep. Under Windows 7, it worked fine. But not with Windows 8. I have played with all the settings in power configuration. Have changed from having a screensaver to none. Makes no difference. All my drivers are up to date. I do not have HP power management installed. Windows takes care of my power management. And still, it won't resume correctly.
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Mar 28, 2013
So this isn't a BSOD but it seemed like the right place to post this. When ever I try to put the computer to sleep and then try to wake it up, it sits for a second like it wants to come back but then it reboots instead of waking up. Im really at a loss as what to do as I have never been very good at this debugging sort of thing.
I have included what i believe is all needed info but if you need something else I will get it.
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Dec 14, 2012
I have the same problems... Win8 64bit reboot on wake from sleep...
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Dec 15, 2012
I'm having the same problem with my Acer w500 which uses mSATA SSD drives only. I have upgraded to a Mushkin Atlas 120GB V series SSD and obviously upgraded to Windows 8 (professional) and every time it wakes from sleep it says there was a problem and needs to reboot. I'm going to put the stock 32GB Sandisk SSD back in later today and see if the problem is still present. I do have the latest BIOS on this computer and the latest firmware on the Mushkin SSD, drivers are the latest from Acer and most are November 2012 dates. There are no BIOS settings on this computer, all I really get are boot order, AHCI or IDE mode, and a couple other trivial things so I can't change suspend to ram or suspend to disk settings. I'll make the changes to hopefully show the BSOD when it comes out of sleep so I can try to gather more info.
This was a "clean" upgrade install (do not keep any settings or applications) which puts all the old stuff in a .old file, it was a clean from restore disk win7 that was used as the base OS to allow an upgrade, and is the 32 bit version of Windows 8.
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Mar 10, 2013
My laptop was frozen and I couldn't get to my start menu to restart it so I did a hard reboot. Now when I try to start the blue windows icon comes up for a few seconds with the rotating dots then the screen goes black. Eventually I hear the windows start up sound, but nothing on the screen.
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Sep 29, 2014
I have been trying to reboot my dells laptop (windows 8) but I cannot because it's asking for a recovery media and restart with the media. I did not create a recovery disc yet, so how can I reboot my laptop without a disc?
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Oct 14, 2013
Getting the limited connectivity problem when waking up my Toshiba laptop running 8.1. Having to reboot it every time I go to use it is getting old. Tried telling it not to shut off the wireless network car when going to sleep but that didn't seem to work.
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Jun 16, 2014
I am having an issue where, with my laptop lid closed because I use my monitor, when I reboot my laptop it never actually comes back on. If I remember to open the lid in advance, there is no issue.
I have my settings set that when my laptop lid is closed, nothing happens.
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Jan 12, 2014
Using samsung chronus 7 laptop : Windows 8.1 64 bit OS.
On start up get the samsung screen then a blue screen with a sad face saying pc needs to restart. Then goes in a continuous reboot.
I tried using the Windows 8 recovery cd. But get on the screen press any key to boot from cd. but press any key has no effect and goes back into loop as before.
Press f2 to get to bios reset defaults, no luck either, tried f10 just get boot up order, unable to find what keys boots into recovery mode, f8 does nothing no safemode.
Windows was preinstalled.
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Apr 27, 2014
I updated my friend's HP 500-056 computer from Windows 8 to Windows 8.1 Update. This is a twin to my HP 500-056 system.
I have the QuickLaunch and Programs toolbars set up on both; the only difference is that she has Classic Shell installed while I don't.
And now to the problem; although I've told the computer not to require a password on wakeup, no matter what I do, her computer won't mind that one instruction.
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Aug 17, 2014
It boots OK. Dell 755 dual core 1.8 3.5Gb ram,
For some time now, the machine will suddenly freeze, after 10 sec or so back to working, using any program. When I open outlook I'm now getting a message saying outlook didn't close properly, or personal folder didn't close properly. I always shut down al rpgrogram before switching off.
After it's frozen you can hear the HDD crackling a little, it's like backing up. Don't a HDD scan and check everything seem to be OK. I did look through the log, I noticed a lot of multiple triggers. Don't know what that means.
I run a Huawei modem since I used a Tigo chip, when It boots up, I notice the FDD light comes on. When I leave the modem in the USB and boot up, I loose my CD ROM icon, to get it back If I need it, I have to remove any usb drive like Modem, flash drive it reappears. This has happened for long long time. It did the same in Win7.
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Jul 24, 2014
in the process of trying to fix another issue (metro games not working on one profile but working on another) I tried to scan and repair any drive errors, it gets to 58-59% and then the machine just reboots Running Windows 8.1 pro 64-bit
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Feb 20, 2013
I found a registry trick that is supposed to add an option to "delete on reboot" when you right click a file. To allow you to schedule files to be deleted when the computer restarts (incase they are currently in use and cant be). The registry edit looks like this:
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT*shellDelete on rebootcommand]@="CMD /E:OFF /C REG ADD HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentversionRunOnce /v "Del %1 OnNextReboot" /d ^"cmd.exe /c DEL /F /Q "%1"" /f""
[Code]....
A: how to edit the registry to make this trick work in windows 8 too.or if not possible
B: how to remove the registry edit and take away the broken "delete on reboot option"
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Nov 2, 2013
I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:
(The process C:WINDOWSsystem32winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITYSYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)
However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.
The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:
"The last shutdown's success status was false. The last boot's success status was true."
This did not occur in Windows 8.
How to diagnose the shutdown culprit?
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Dec 6, 2013
There doesn't appear to be an easy way to do this. How to make Windows lock but not go to sleep when a laptop lid is closed?
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Jan 30, 2014
I have about a week experience (pulled out some hair) with windows 8/8.1, but I consider myself pretty comfortable with Windows in general.
When my Windows 8.1 laptop is in sleep mode, I can wake it with a mere touch of my external bluetooth k/b without any issues, as long as the lid is opened. If I close the lid, I can continue to use it as its connected to a big Samsung plasma tv. But if I let the laptop go to sleep (or put it to sleep myself thru the menu), I am unable to wake it back; I need to pull it out from a/v furniture, open the lid and press the power button.
Is this a Windows 8 thing, an Acer Aspire thing, or worse it can't be done? Able to wake from sleep their Windows 8 laptop w/closed lid?
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Aug 9, 2014
I have a Dell Inspiron 17R 5737, running Windows 8.1.
my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.
I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.
I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.
Also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.
As I remember the problem first appeared after updating the windows from 8.0 to 8.1.
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Mar 11, 2014
When I'm idle for several minutes my laptop will go to sleep by itself
power settings are all switched to never (never go to sleep, never dim screen etc)
Screensaver set to none with maximum possible waiting time
battery is full with charger plugged in
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Dec 18, 2013
BSOD while putting the laptop on sleep
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Jan 4, 2014
This is a strange issue that started happening to me a few weeks ago. On my laptop, I put the computer to sleep, then close the lid. To wake it up, I just open the lid. Recently, about 1/4 of the time I wake up my computer, the lock screen does not appear, but instead it seems that my computer crashes then restarts. I don't have any USB devices plugged into my laptop, just the power cord.
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Sep 15, 2014
I have been getting random BSOD when I wake my laptop from sleep, especially when the sleep is done when the laptop is unplugged (ie. running on battery).
I have attached the recent BSOD dmp files in the link below:
[UR]
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Nov 25, 2013
I've clean installed windows 8.1 pro vl x64 in my laptop (Windows Media Center is not installed of course). and activated successfully with KMSmicro 5.0.1. Windows is fully updated.
I have this problem: it wakes unexpectedly from sleep at either 04:00 or 05:00 at night.
I check in the Event Viewer and the first entries after the wake are always, eg.:
Code:
Event: Kernel-General
Description:
The system time has changed to 2013-11-24T03:19:07.500000000Z from 2013-11-24T00:19:12.031510800Z.
Change Reason: System time synchronized with the hardware clock.
Code:
Event: BTHUSB
Description:
Windows cannot store Bluetooth authentication codes (link keys) on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.
and
Code:
Event: Power-Troubleshooter
The system has returned from a low power state.
Sleep Time: 2013-11-24T00:19:02.334201600Z
Wake Time: 2013-11-24T03:19:09.179443500Z
Wake Source: Unknown
The following is what I've tried so far based on these two links:
Spoiler: [URL] ....
1a. Go to Device Manager - Select each keyboard and mouse device and right-click Properties - Go to the Power Management tab and untick "Allow this device to wake the computer".
1b. Double checked the above for my onboard ethernet network card
2. Checked in Task Scheduler and no active task is set to allow to "wake the computer to run this task" having such launch time.
3. Checked in Automatic Maintenance and "Allow scheduled maintenance to wake up my computer at the scheduled time" is disabled.
4. Ran cmd as admin, and:
Code:
C:Windowssystem32>powercfg /lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 0
[Code] .....
5. checked in Power Options>change plan settings>change advanced power settings and the "Allow wake timers" is disabled for both On Battery and Plugged in.
6. There's no relevant setting in the BIOS.
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Feb 18, 2014
I have set up scheduled maintenance on my laptop (on Windows 8.1) as:
I have also set up my laptop to go to sleep after an hour of inactivity:
So far, I have found my laptop not asleep everytime I wake up at around 7AM (two times in a row). Here are some "powercfg" outputs:
What should I do?
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May 1, 2014
I have an ASUS laptop (N53Jq, i7, GT425M, 8GB) with Windows 8.1, with update. It's being used like a desktop computer, with the lid closed connected to a monitor through HDMI and with mouse and keyboard. I have the Power4Gear Hybrid driver, to set the high performance mode in my PC, but after awhile it still goes into sleep mode (like 1 or 2 minutes). It's really weird, I checked every setting (on the driver app and control panel) and sleep mode is off everywhere.
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Dec 14, 2013
my hp pavilion dv6 6514nr sleeps when i close the lid and anytime i try to open it up it it crashes with the BSOD: system thread exception not handled screen i tried using blue screen view to read the dump files but it showed me it had something to do with ntoskrnl.exe
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Jan 30, 2014
I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, When I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.
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Nov 2, 2013
I have a Lenovo u410 Ultrabook with an odd problem that began 3-4 months ago that I've been unable to resolve.
Whenever the laptop resumes from sleep mode it forces a complete restart and fails to create a dump file. I have verified that windows is set to create dump files and if I force a crash in some other way I will get a dump file but when it crashes when trying to resume my minidumps folder remains empty.
As far as I can tell it enters sleep mode fine and it's not until it tries to resume that the reboot is triggered. When the problem began I was on Windows 8 and since then have upgraded to 8.1 ... The laptop was able to sleep normally for the first 2-3 months I had it.
Things I have tried so far:
-Installing all the official drivers from the Lenovo support website.
- Running system file checker.
-Running the Microsoft Safety Scanner.
-Sleeping with no peripheral devices connected, tried both while running on AC and battery.
-Removing and re-seating the memory.
-Refreshing windows (I haven't tried a complete reset yet, hoping to avoid that if I can).
In event viewer I get the following error and critical event each time after it reboots:
Error: The previous system shutdown at <time> on <date> was unexpected.Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.There are no other warnings, errors, critical entries.
I am attaching the results of the "Grab All" in the SF Diagnostic Tool right after a reboot. Other than sleep mode not functioning the laptop appears to be running normally without any problems.
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Mar 29, 2013
I have an Insipron 17R, core i5 zm2410, NVIDIA Geforce 525m, win8 64bit and I'm experiencing a problem with the hibernation/sleep mode.
About 2 weeks ago my laptop went to hibernation mode after beeing in sleep mode for 2 hours while on battery (to advoid full battery drain).
Now it doesn't do it anymore but stays in sleep mode for the whole time and drains the battery.
I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.
The only changes that were made to the system are the important windows updates...
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