Laptop Doesn't Sleep Or Hibernate
Aug 9, 2014
I have a Dell Inspiron 17R 5737, running Windows 8.1.
my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.
I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.
I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.
Also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.
As I remember the problem first appeared after updating the windows from 8.0 to 8.1.
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Mar 29, 2013
I have an Insipron 17R, core i5 zm2410, NVIDIA Geforce 525m, win8 64bit and I'm experiencing a problem with the hibernation/sleep mode.
About 2 weeks ago my laptop went to hibernation mode after beeing in sleep mode for 2 hours while on battery (to advoid full battery drain).
Now it doesn't do it anymore but stays in sleep mode for the whole time and drains the battery.
I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.
The only changes that were made to the system are the important windows updates...
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Mar 28, 2013
So this isn't a BSOD but it seemed like the right place to post this. When ever I try to put the computer to sleep and then try to wake it up, it sits for a second like it wants to come back but then it reboots instead of waking up. Im really at a loss as what to do as I have never been very good at this debugging sort of thing.
I have included what i believe is all needed info but if you need something else I will get it.
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Aug 23, 2013
how to alter the time period before a computer running Windows 8 switches into "Sleep" or "Hibernate" mode. I find the default time period to be too short in practice - it is very frustrating to answer a brief phone call and then return to the computer only to find it has dropped into one or other of these states!
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Nov 8, 2012
My PC reboots/restarts when I attempt to wake it up by pressing the keyboard after having put it to sleep or hibernate. I do not get a BSOD.
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Aug 26, 2012
I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.
In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.
I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. Hibernation is not working properly on my system. At least with "Fast Startup" disabled, I can actually shut the machine down. It's a pity though because I really liked Fast Startup's performance.
I've tried installing the authentic manufacturer drivers for my chipset (Intel 975 / ICH7 series), onboard LAN adapters and so forth in case the generic Microsoft drivers were at fault. The specific driver installation seemed to work fine but my problem remains.
Full system specs are in my profile, but it's kind of an old box I put together in late 2006. Core components of possible relevance to this issue are an Asus P5W DH Deluxe motherboard and Seasonic S12 600W power supply. The motherboard is running the very latest BIOS revision (3002). My Windows 8 installation was an in-place upgrade of my previous Windows 7 installation; everything seems to be working fine except for the weird power stuff.
Here's one other thing I should note, which concerns me somewhat as it is related by definition. In the P5W DH Deluxe's BIOS, there is an "ACPI 2.0 Support" option which defaults to "Disabled". Back when I built the machine I left it alone so it has been disabled this whole time. During my troubleshooting of these issues earlier tonight, I decided to try switching it to "Enabled" to see if it would have any effect. It has not fixed the issues at all, but it does make me wonder. Is there any way to tell whether Windows 8 has correctly identified the system as being ACPI 2.0 compliant? I think I remember in the old days WinXP used to have to be completely reinstalled when that switch was flipped.
Additionally, and much to my consternation, I can no longer use Wake On LAN. I've actually fixed the WoL issue. I had to go into Device Manager, find my network adapter and get the properties of it -- then, on the Advanced tab, find the property called "Wake From Shutdown" and set it to "On". This must have been either a new property in the Windows 8 driver for my network adapter, or was reset back to Off for some reason when I did the Win7 -> Windows 8 upgrade.
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Feb 25, 2014
BSOD when going to sleep / hibernate (Windows 8.1)
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Nov 11, 2013
I bought a refurbished lenovo u410 with windows 8 back in september, but in the past week every time it goes into sleep or hibernation mode I get a BSOD with Driver_Power_State_Failure.
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Apr 9, 2014
I've been having 3 different BSODs the last while. SYSTEM_SERVICE_EXCEPTION, KERNEL_DATA_INPAGE_ERROR, and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. The bug check codes are 0x1000007e or 0x0000003b for the system_service_exception.
My laptop is running windows 8.1, it is an Asus G46vw. I've updated my video drivers, both intel and nvidia. I've updated other drivers that i can find updates for. I've run memtest 86+ 5.01 on both sticks of ram individually, and they both pass multiple passes. I've also updated my Intel SSD to the newest firmware.
The crashes happen when the computer is waking up from both sleep and hibernate. They have been more frequent lately (4 crashes the last 9 days). I've attached the files from sf diagnostic tool.
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Nov 5, 2013
I've been using Windows 7 on my laptop for over a year now with little to no problems, decide to finally take the dive into Windows 8. The installation runs smoothly, and everything seems perfect up until I tried to come out of sleep mode. Whenever I try to come out of either sleep or Hibernate it starts to awaken then I get the BSOD, stating "Your PC ran into a problem it couldn't handle, and now it needs to restart " ...
After following the instructions to search "Kernel_Data_Inpage_Error", and finding answers that didn't work for me, I'm here now, months later, sad, tired and in need of this being fixed ....
Switched to Windows 8 (then to 8.1) from 7, BSOD when coming out of sleep/hibernate.
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Jun 6, 2014
BSOD when waking system from sleep or hibernate.......
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Nov 2, 2013
After my upgrade to 8.1 Pro my computer lost the ability to sleep/hibernate. After following many tips on here, I managed to get sleep & hibernation onto the shutdown menu so manual operatin works okay.
The automatic mode is still a work in progress but I'm wondering if I've managed to get it to go into automatic sleep mode but not as yet hibernation.
I prefer to use hibernation so don't really know alot about sleep mode - I've got it configured to go into hibernation (10 minutes ) before sleep (15 minutes) in the power options.
After a period of time the computer will automatically attempt to enter either sleep or hibernation mode - not sure which. The screen switches off and the cpu increases in volume as if its consuming more power. The blue light flashes slowly which to me signifies that it has entered sleep mode. The computer has in effect shut down but sounds like its in overdrive with either the cpu or fan going ten to the dozen. Clicking the mouse wakes it up and brings it back to the sign-on screen.
So what's going on here? Is this a failed attempt at sleep mode as trying manual sleep brings the same result. It certainly doesn't go into automatic hibernation which is something I'm ultimately trying to resolve.
So I'm not sure if I've solved automatic sleep or not as its unbearably noisy and not something I can put up with.
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Mar 8, 2014
I've been getting random(ish) BSOD. I first noticed them when installing/updating Star Wars: TOR, but have since had it happen when trying to update other games too.Had few in the past (only owned laptop for roughly 2 months) but seems to be increasing in frequency. Thought they may be tied to when it tries to sleep, but disabled it going to sleep in the power settings and it still BSOD.
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May 21, 2014
I always have to restart my laptop after sleep or hibernate to my wifi work, otherwise it is in Wi-Fi (OFF) mode. How can I solve this problem?
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May 13, 2014
Whenever I put the screen down for the night, or after classes, when I open it up again, it informs me of an automatic restart due to a problem it has encountered with files in the Minidump folder and a Local sysdata.xml file. I have attached the file.
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Mar 22, 2013
So, I have a computer I built myself specs being: AMD FX-8350, Gigabyte 990FXA-UD3, AMD Raedon 7900 HD Series, 4x4GB 1600MHz, and Windows 8. I don't feel as though listing the other parts are necessary. Anyways, my problem is that whenever I leave my computer idle it goes to sleep. Only problem is, if it's for a long amount of time I can't wake it back up. I have to not only turn off the computer, but instead unplug it and plug it back into the power.
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May 15, 2014
I noticed a (very long) thread that is exploring issues with Windows 8.1 not sleeping properly, and while I've also had issues putting my computer to sleep, I'm more concerned right now with its inability to hibernate. I've been having my laptop hibernate most nights since I got it last year, and it's been working fine (with the occasional shut down instead of hibernation) up until a few days ago. It will not hibernate anymore. I have every power option set to 'hibernate': it's supposed to go into hibernation automatically when I close the lid, push the power button, anything. I've also set up a shortcut on my desktop that used to put it into hibernation, but now, when I go to wake it up afterwards, I've found its has shut down and closed all my apps and documents. At first I thought I was waiting too long between sessions and it automatically shut down after 12 hours for example, as I've recently come home from college and I'm going longer between wake-ups, but last night I put it into 'hibernate' and an hour later tried waking it up only to find it had had shut down again.
I've got Windows 8.1 but hibernate was working for weeks on it until recently. I've DEFINITELY got hibernate enabled in my power options, I've checked about a million times. I don't think I installed or changed anything around the time I started having these issues.
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May 16, 2013
My laptop running Windows 8 Pro sometimes goes into sleep and sometimes doesn't (when I close the lid).
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Dec 14, 2012
I have Windows 8 x64 Professional.
I customized my power plan (High Performance) so that the monitor sleeps after 5 minutes of inactivity. However, the monitor doesn't actually sleep. The LCD's colors turn to black, instead of the panel/back-light turning off. The mouse cursor also stays idle in the center of the screen.
In the advanced power options, I've made sure sleep happens after 5 minutes, and "Adaptive Brightness" is off.
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Aug 25, 2013
I am running windows 8 pro wmc on my HP laptop. One month ago I have bought a new battery. From last one week, when I start my laptop it shows that "plugged it, not charging". When I shut down down, it started charging the battery. After a full charge, my laptop performs good and battery worked for almost more than 2 hours.
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Jan 14, 2014
when I shut down my laptop, it never finishes. The screen turns off after showing "shutting down", but my back-lit keyboard and the leds never turn off. It happens like 10% of the times.
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Dec 31, 2012
I am live on my Windows 8 lappy having connected to this machine using RDC on my Win7 Boot Camp installation. I ended up on the Windows 8 Desktop since the Windows 8 machine was on the Desktop when I connected via RDC. The charm bar doesn't work (or at least I can't get it to work)--which probably doesn't come as a big surprise. I am trying to figure out how to navigate between the Windows 8 Desktop and Metro, including the charms. How to get this basic task done? The main problem is that I have not yet figured out key combinations that will do the job.
By way of explanation, my Windows 8 (older) HP lappy is a bit clunky compared to a MacBook Pro (MBP). I was hoping to use Windows 8 via the MBP because it is a much nicer machine from which to work. I first tried to get the desired navigation going via Mt. Lion/RDC, but had no luck. I thought things might work better if I connected to the Windows 8 machine through my MBP Win 7 Boot Camp installation using RDC, but I still am having no luck with the basic navigation I am trying to accomplish.
PS I am not interested in running Windows 8 virtually on either MBP installation.
PSS Perhaps I need to do more preparation on the Windows 8 lappy, e.g., make a shortcut or a taskbar pin that will take me to Metro, etc.
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Dec 6, 2013
There doesn't appear to be an easy way to do this. How to make Windows lock but not go to sleep when a laptop lid is closed?
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Jan 30, 2014
I have about a week experience (pulled out some hair) with windows 8/8.1, but I consider myself pretty comfortable with Windows in general.
When my Windows 8.1 laptop is in sleep mode, I can wake it with a mere touch of my external bluetooth k/b without any issues, as long as the lid is opened. If I close the lid, I can continue to use it as its connected to a big Samsung plasma tv. But if I let the laptop go to sleep (or put it to sleep myself thru the menu), I am unable to wake it back; I need to pull it out from a/v furniture, open the lid and press the power button.
Is this a Windows 8 thing, an Acer Aspire thing, or worse it can't be done? Able to wake from sleep their Windows 8 laptop w/closed lid?
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Mar 11, 2014
When I'm idle for several minutes my laptop will go to sleep by itself
power settings are all switched to never (never go to sleep, never dim screen etc)
Screensaver set to none with maximum possible waiting time
battery is full with charger plugged in
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Aug 27, 2013
I recently upgraded my laptop, an HP g6-1b60us from Win 7 to Win 8Pro. All works fine, except when the Laptop wakes up from sleep. It has to reboot. Knowing that the HP POwer Manager was not compatible, I had uninstalled it. That still didn't resolve the problem. I finally ran a power efficiency diagnostics report. It's 6pages long, but in the end, different usb items prevent the laptop from entering sleep/suspend state. I only recognize one of them.
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Dec 18, 2013
BSOD while putting the laptop on sleep
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Jan 4, 2014
This is a strange issue that started happening to me a few weeks ago. On my laptop, I put the computer to sleep, then close the lid. To wake it up, I just open the lid. Recently, about 1/4 of the time I wake up my computer, the lock screen does not appear, but instead it seems that my computer crashes then restarts. I don't have any USB devices plugged into my laptop, just the power cord.
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Sep 15, 2014
I have been getting random BSOD when I wake my laptop from sleep, especially when the sleep is done when the laptop is unplugged (ie. running on battery).
I have attached the recent BSOD dmp files in the link below:
[UR]
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Nov 25, 2013
I've clean installed windows 8.1 pro vl x64 in my laptop (Windows Media Center is not installed of course). and activated successfully with KMSmicro 5.0.1. Windows is fully updated.
I have this problem: it wakes unexpectedly from sleep at either 04:00 or 05:00 at night.
I check in the Event Viewer and the first entries after the wake are always, eg.:
Code:
Event: Kernel-General
Description:
The system time has changed to 2013-11-24T03:19:07.500000000Z from 2013-11-24T00:19:12.031510800Z.
Change Reason: System time synchronized with the hardware clock.
Code:
Event: BTHUSB
Description:
Windows cannot store Bluetooth authentication codes (link keys) on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.
and
Code:
Event: Power-Troubleshooter
The system has returned from a low power state.
Sleep Time: 2013-11-24T00:19:02.334201600Z
Wake Time: 2013-11-24T03:19:09.179443500Z
Wake Source: Unknown
The following is what I've tried so far based on these two links:
Spoiler: [URL] ....
1a. Go to Device Manager - Select each keyboard and mouse device and right-click Properties - Go to the Power Management tab and untick "Allow this device to wake the computer".
1b. Double checked the above for my onboard ethernet network card
2. Checked in Task Scheduler and no active task is set to allow to "wake the computer to run this task" having such launch time.
3. Checked in Automatic Maintenance and "Allow scheduled maintenance to wake up my computer at the scheduled time" is disabled.
4. Ran cmd as admin, and:
Code:
C:Windowssystem32>powercfg /lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 0
[Code] .....
5. checked in Power Options>change plan settings>change advanced power settings and the "Allow wake timers" is disabled for both On Battery and Plugged in.
6. There's no relevant setting in the BIOS.
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Nov 19, 2013
Can't figure out why my HP laptop restarts when woken up from sleep. Under Windows 7, it worked fine. But not with Windows 8. I have played with all the settings in power configuration. Have changed from having a screensaver to none. Makes no difference. All my drivers are up to date. I do not have HP power management installed. Windows takes care of my power management. And still, it won't resume correctly.
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