HP Laptop Doesn't Charge Battery When It Is On

Aug 25, 2013

I am running windows 8 pro wmc on my HP laptop. One month ago I have bought a new battery. From last one week, when I start my laptop it shows that "plugged it, not charging". When I shut down down, it started charging the battery. After a full charge, my laptop performs good and battery worked for almost more than 2 hours.

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My TV tuner gets full signal when working with the battery while it gets null signal when plugged in to the AC socket whenever the battery is in. The matter is related I think to the battery saving profile. I have an ASUS K75V with i7 - 36300QM, 2.4GHz. OS Windows 8. I tried to set the setting of the active profile equal for "on battery" and "plugged in", copying the settings of the first to the second naturally. It still doesn't work. It seems that is not configurable.

Passing from working (on battery):
Process C:Program FilesASUSP4GBatteryLife.exe (process ID:2560) reset policy scheme from {512a6ac6-efc1-4441-85c9-cccf29b69cd2} to {df011ed9-9131-49b9-8090-46963cfb65ce}

To not working (plugged in):
Process C:Program FilesASUSP4GBatteryLife.exe (process ID:2560) reset policy scheme from {df011ed9-9131-49b9-8090-46963cfb65ce} to {512a6ac6-efc1-4441-85c9-cccf29b69cd2}

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I have tried disabling Battery driver from device management, with no luck!

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Aug 9, 2014

I have a Dell Inspiron 17R 5737, running Windows 8.1.

my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.

I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.

I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.

Also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.

As I remember the problem first appeared after updating the windows from 8.0 to 8.1.

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By way of explanation, my Windows 8 (older) HP lappy is a bit clunky compared to a MacBook Pro (MBP). I was hoping to use Windows 8 via the MBP because it is a much nicer machine from which to work. I first tried to get the desired navigation going via Mt. Lion/RDC, but had no luck. I thought things might work better if I connected to the Windows 8 machine through my MBP Win 7 Boot Camp installation using RDC, but I still am having no luck with the basic navigation I am trying to accomplish.

PS I am not interested in running Windows 8 virtually on either MBP installation.

PSS Perhaps I need to do more preparation on the Windows 8 lappy, e.g., make a shortcut or a taskbar pin that will take me to Metro, etc.

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I have tried to run windows network diagnostics and the error it gives me is "WiFi doesn't have a valid IP Configuration.."

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I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.

The only changes that were made to the system are the important windows updates...

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I burned my Windows 8 iso to my flash drive and plugged it into the computer. I tried automatic repair with it and that didn't fix it. I tried doing a system restore, but it failed saying "System Restore failed while copying the registry from the restore point. The registry in the restore point was damaged and could not be restored." The computer was working during that restore point that. I will try another one though.

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Ps: My PC's Spec:

Intel Core i5-2410M (2.30GHz, 3MB L3)
HD 640GB - RAM 4GB - Display 15,6" wide
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Aug 25, 2014

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I now have a new laptop, an Asus T300LA, that I chose for its 8h autonomy. As I really wanted to take care of the battery, I searched on the internet how to deal with a li-ion, and learned that I had to drop the charge from 100% to 5% at first use, but should never let it go below 5% as it would permanently lose 20% of its capacity at once.But during the process I was too scared that the charge level shown by Windows would be false and while it would indicate 5% it would actually be less, so I plugged the laptop at 8%; and I was indeed right, as the battery level suddenly switched to 5% when I did so !

Basically I am fearing the infamous 20% battery damage occured without my knowing since the battery level indicated by Windows can't be trusted. The problem is, I don't know how to check it; with my previous laptop (Windows 7), on one battery the damage wasn't shown and it would still indicate 100% charge when filled, whereas on the other one the damage was clearly noticeable as the battery level would never indicate more than 50% even when filled up.

How can I verify if my battery is pristine or not ? If it indeed lost 20% of its capacity, should Windows 8 indicate a completely filled charge as 100% or 80% ?

Also, with maximum screen brightness Windows tells me this: "your current brightness setting might reduce battery life". What does it mean by "battery life" ? The current charge length or the whole time I can use the battery before it's good for junk ?

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