Hardware Drivers :: Toshiba Laptop Doesn't Have Function Key Support Win 8.1?
Mar 11, 2014
My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)
Laptop: Toshiba c55-a5285.
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Dec 3, 2012
I primarily use an Easycap to convert VHS tapes to digital video files, but unfortunately, I have my device plugged in, and tried installing a few drivers for it, but none of them worked. I've searched across the Internet for an EasyCap driver for Windows 8, but I couldn't even find one, and have come to the conclusion that Easycap doesn't support Windows 8 yet, unless there was something that I didn't know about.
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Oct 31, 2013
I have a Pavilion G6-2357sa Notebook and I wanted to upgrade the sound drivers but I went on the HP website and I found out that HP doesnt support my drivers. How do I upgrade my audio drivers if isnt supported on the HP website?
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Oct 19, 2013
I have a 6 yr old Dell Dimension E520 currently running Windows 8. I tried to upgrade to 8.1 but have been denied because my processor doesn't support PAE, NX or SEE2. I've read some posts that stated that this was an issue preventing them from installing version 8. It wasn't an issue for me since 8 installed. My questions are why would this effect me now and is there a work around?
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Nov 22, 2013
I am getting a message saying your computer doesn't seem to support any version of Windows Media Player
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 5602 Mb
Graphics Card: AMD Radeon HD 7640G, 512 Mb
Hard Drives: C: Total - 583776 MB, Free - 454838 MB; D: Total - 25913 MB, Free - 3042 MB;
Motherboard: Hewlett-Packard, 184B
Antivirus: Windows Defender, Disabled
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Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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Aug 21, 2014
My Toshiba laptop after auto updates is not booting. I used windows 8 backup dvd but still not booting. I tried automatic repair using the dvd but it failed. How to set it right without loss of data on the laptop?
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Apr 12, 2014
Is it necessary to disable CMS in the bios to fully utilize a UEFI install?
I'm getting conflicting messages from what I am reading, probably.
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Aug 7, 2013
I was using my laptop and this came up on my screen [URL] .... After my laptop restarted, I used it for about 5 minutes before it froze. When i next used my laptop, It stayed on the Toshiba screen (the first screen when the laptop is turned on). After about 3 or 4 minutes, the laptop opens the automatic repair feature and this comes up on the screen [URL] ..... I have tried tapping both F8 and F12 throughout start up to try and repair the computer although this doesnt work either. I have opened the boot menu and tried to select the HDD Recovery option although it says no bootable media, please restart system.
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Dec 26, 2013
My new Toshiba laptop runs Windows 8, boots in UEFI mode and GPT formatted, can I create a logical partition solely for storage so that when I format/recover windows partition like windows system image restore, the files and folders stored in the partition is not affected?Just like I did in my old windows 7 laptop that boots in BIOS mode and MBR formatted, which I put the partition as D: drive? Are there any possibilities I do that without messing up the system?
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Feb 15, 2014
I brought my Toshiba laptop over to a friends house last night. We did some gaming, and everything was fine and acting normal. This morning, I packed up and when I got home, started up my laptop. A black screen with a window popped up with boot menu and app menu on it. Under the Boot Menu, there is Windows Boot Manager, and SATA:: TSSTcorp CDDVDW SU-B08AB. Under App Menu, There is Setup. The only thing I can enter is Setup, and there is a lot of things I don't understand.
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Feb 7, 2013
I just had a new Seagate 1TB hard drive and Windows 8 installed in my Toshiba laptop. I also had ESET NOD32 Antivirus 6 installed. The only problem I have encountered so far is that the computer shuts down if unattended for about 30 minutes. Why this is happening and what I can do to prevent it?
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Dec 25, 2012
I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.
I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.
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Oct 30, 2013
I have an external Lacie HDD which does not seem to function.When I plug it into a USB port I can see the HDD in the Computer Management snap in. I have formated it with exFAT. When I try to move something to the HDD it will start off right then will get to a certain %, after a while it will come up with a message saying that it cannot find the hdd.
I have monitored the activity of the flashing blue light & at the start of the transfer it would flash constantly, then slows down till eventually it will go off.What can I do to get the HDD to function right?
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Sep 28, 2013
I downloaded MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD but it wants a product key when I boot from it.
I thought it was supposed to take the product key that is embedded in the BIOS? UEFI is on on BIOS. Am I using the wrong version of Windows 8 DVD?
Toshiba C855-S5350 . I believe it came with Win 8 (regular) x64 . I just want to reinstall the OS.
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May 2, 2013
I have a Toshiba Laptop c660 with windows 8 professional installed. I can`t make the jack for headphones to work. The jack is not broken because it works on Ubuntu.
I installed the driver for my soundboard. Didn`t worked. I unistalled it and i let windows chose the best option for me but still didn`t worked.
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Dec 25, 2013
I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot.
I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size.
Cannot boot, but got a command prompt. Ran "bcdedit" and got:
"The boot configuration data store could not be opened.The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria."
Other things I uncovered:
Diskpart> list partition
Partition 1 System
Partition 2 System
Partition 3 Reserved
Partition 4 Primary
Partition 5 Recovery
Partition 6 Recovery
(note both partitons 1 & 2 say "System" for type.)
Diskpart> Select Partition 1detail partition * Volume 2 System NTFS Partition 352 MB Healthy Hidden
Diskpart> Select Partition 2detail partition * Volume 3 FAT32 Partition 352 MB Healthy Hidden
I conclude that Partition 1 equates to Volume 2, Partition 2 to Volume 3. However there is no longer a "System" label on Part 2/Vol 3 once drilled down to details. Also its FAT32.
I am hoping/praying that I could "delete" one of the duplicate partitions. But scared to make any such move. Not sure where to go from here.
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Jul 8, 2014
Suddenly my toshiba windows 8 laptop was like corrupted and there is a message error came out like this 0xc000000e and I could not logon to my system already. I do not have a recovery disk with me and maybe there is any other way to restore my laptop.
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Aug 22, 2014
I have just bought a Toshiba Satellite laptop. Before installing everything I wanted to partition the hard drive, for various reasons. To do so, I installed EASUS Pro. (Have used that many, many times on my W7 PC without a problem.) Anyway, it went away to resize the boot partition and now I can't do a !@#%$ing thing. The laptop boots to a 0xc0000225 error screen, and that's it. I entered the UEFI Firmware Settings, and managed to firstly change the fn keys to standard (YAY!) but I CANNOT use the F10 key to save the boot priority to CD/DVD or anything else, so I have nowhere to go from there.
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May 10, 2013
I have a newer Toshiba laptop that I tried to clean reinstall Windows 8 using the "reset" feature. I wiped the hard drive completely deleting all partitions. Now I cannot boot into anything. Short of ordering recovery dvds from Toshiba, is there a legal way to reinstall Windows 8 back on this laptop?
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Aug 19, 2014
I have a Toshiba Satellite laptop model C55D-A5107. I got this laptop this year and it continually crashing.
These are the errors that I have gotten so far since I decided to write them down. There probably are others that I did not write down or missed due to laptop restarting. Errors listed below.
MEMORY_MANAGEMENT
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGE_AREA (HTTP.SYS)
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Dec 11, 2013
My wife has a Toshiba Laptop with windows 8, upgraded to 8.1. About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.
Since there is no listing in Programs and Features, I don't even have the option to uninstall and then reinstall it.
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Aug 16, 2014
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled
My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.
At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:
1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.
The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.
I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Jun 8, 2014
I have a toshiba canvio basics 1TB portable external hard drive usb powered. Model no. E05A100BBU2AK. I had purchased it some 3-4years back. It worked for some 4-5months or so. Then, whenever i plug it in the port, an error comes "FAILED DRIVER SOFTWARE INSTALLATION". The device doesn't come with a software installation CD or guide... It's plug and play only I think. The white LED light goes on flickering right when i plug it in till i remove it. A click sound along with metallic scratching sound comes from the device at a regular interval while plugged in & also I can feel the drive moving inside as soon as it is plugged.
I had tested it in all the ports of my system, also in many other systems of my friends but gives the same error on plugging in or the system does not identify it. It cannot be seen in My Computer. the hard drive is not getting recognised. In Device manager I cannot see any error in USB ports & everything is workng properly. USB ports works when other devices are plugged in.
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Dec 21, 2012
Recently did a clean install of windows 8 on my Asus K53SV and the function keys work fine except for the brightness keys.Actually, at first i loaded the windows 7 atk package and the brightness keys worked but the volume ones didn't then i got the latest atk package and now the brightness ones don't work (the lower brightness one just dims my monitor a bit and the increase brightness just makes it brighter a bit but doesn't change the brightness value) and the volume ones do.
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Aug 20, 2014
On my Toshiba laptop (I've only had it since the 8th of August) under Networks it says, "No connections are available". I was playing Diablo3 and then it suddenly said not connected to battletnet. That is besides the point, but I think I might have hit something that turned the wifi off. After failing to fix it with a system restore it blue screened saying something about an error and collecting a data and that it was going to restart itself. Then it said to get more information or something like that the error code was MEMORY_MANAGEMENT. After restarting I thought it was still messed up (it showed no networks available in the lock screen) then I logged on and it still did. Then it showed I was connected to WiFi again, then after leaving for a few brief minutes it was back to no connections available. It did the blue screen thing again and restarted.
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Aug 25, 2013
I am running windows 8 pro wmc on my HP laptop. One month ago I have bought a new battery. From last one week, when I start my laptop it shows that "plugged it, not charging". When I shut down down, it started charging the battery. After a full charge, my laptop performs good and battery worked for almost more than 2 hours.
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Jan 14, 2014
when I shut down my laptop, it never finishes. The screen turns off after showing "shutting down", but my back-lit keyboard and the leds never turn off. It happens like 10% of the times.
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Aug 9, 2014
I have a Dell Inspiron 17R 5737, running Windows 8.1.
my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.
I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.
I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.
Also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.
As I remember the problem first appeared after updating the windows from 8.0 to 8.1.
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