Toshiba Laptop Stuck At Boot / App Menu?

Feb 15, 2014

I brought my Toshiba laptop over to a friends house last night. We did some gaming, and everything was fine and acting normal. This morning, I packed up and when I got home, started up my laptop. A black screen with a window popped up with boot menu and app menu on it. Under the Boot Menu, there is Windows Boot Manager, and SATA:: TSSTcorp CDDVDW SU-B08AB. Under App Menu, There is Setup. The only thing I can enter is Setup, and there is a lot of things I don't understand.

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Windows 8 Toshiba Stuck On Boot Menu

Jun 6, 2014

My Toshiba Windows 8 is stuck on the Boot Menu and I don't know how to get pass it.

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Lenovo G580 Laptop Won't Start Up - Stuck On Boot Menu

Sep 17, 2014

My Lenovo G580 laptop won't start up. When I turn it on using the power button it goes straight to boot menu/app menu. There are various options there to choose from, but whichever one I choose, it keeps going back to boot menu. I've tried using the novo button, but it still doesn't work. Whatever I choose from the novo button screen, except "BIOS setup", keeps taking me back to the boot menu. My laptop won't start up.

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Cannot Boot Toshiba Laptop Windows 8.1 / Created Duplicate EFI Partition

Dec 25, 2013

I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot.

I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size.

Cannot boot, but got a command prompt. Ran "bcdedit" and got:

"The boot configuration data store could not be opened.The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria."

Other things I uncovered:

Diskpart> list partition
Partition 1 System
Partition 2 System
Partition 3 Reserved
Partition 4 Primary
Partition 5 Recovery
Partition 6 Recovery

(note both partitons 1 & 2 say "System" for type.)

Diskpart> Select Partition 1detail partition * Volume 2 System NTFS Partition 352 MB Healthy Hidden
Diskpart> Select Partition 2detail partition * Volume 3 FAT32 Partition 352 MB Healthy Hidden

I conclude that Partition 1 equates to Volume 2, Partition 2 to Volume 3. However there is no longer a "System" label on Part 2/Vol 3 once drilled down to details. Also its FAT32.

I am hoping/praying that I could "delete" one of the duplicate partitions. But scared to make any such move. Not sure where to go from here.

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Toshiba Satellite Laptop - Can't Change BIOS / Boot Priority

Aug 22, 2014

I have just bought a Toshiba Satellite laptop. Before installing everything I wanted to partition the hard drive, for various reasons. To do so, I installed EASUS Pro. (Have used that many, many times on my W7 PC without a problem.) Anyway, it went away to resize the boot partition and now I can't do a !@#%$ing thing. The laptop boots to a 0xc0000225 error screen, and that's it. I entered the UEFI Firmware Settings, and managed to firstly change the fn keys to standard (YAY!) but I CANNOT use the F10 key to save the boot priority to CD/DVD or anything else, so I have nowhere to go from there.

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Laptop Can't Boot Stuck In Automatic Recovery And Can't Repair

Sep 2, 2014


Computer was running slow so I did a reset of windows. It worked but the problem still existed. My computer froze so I turned my laptop off and back on only to find it stuck in that automatic repair loop. I tried system restore, no luck. I made that bootable usb for repairing and that didn't work either. Straight repair won't work either. I have tried every option and am completely lost as to how to proceed. I need the files off the hard drive but don't have a way to connect it to anything to be able to access the files.

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Can't Get Boot Menu BIOS Option On Asus X750j Laptop?

Jan 24, 2014

My wife has a new Asus X750j Laptop.

I've spent the last day and a half setting it up.Now I want to make a system image of the C: drive using Paragon.

I do this from a bootable DVD, but it isn't set to boot to the DVD first in the boot order.

I've tried tapping the F11, F8, Del, Esc and F2 keys and it just boots into Windows 8.

My computer which has an ASUS motherboard, shows a message when I boot, saying select "Delete" to boot into the UEFI Bios.

But I can't seem to get either a boot menu of the bios option on the laptop.

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Toshiba Laptop Won't Start Up Operating System

Aug 7, 2013

I was using my laptop and this came up on my screen [URL] .... After my laptop restarted, I used it for about 5 minutes before it froze. When i next used my laptop, It stayed on the Toshiba screen (the first screen when the laptop is turned on). After about 3 or 4 minutes, the laptop opens the automatic repair feature and this comes up on the screen [URL] ..... I have tried tapping both F8 and F12 throughout start up to try and repair the computer although this doesnt work either. I have opened the boot menu and tried to select the HDD Recovery option although it says no bootable media, please restart system.

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Dec 26, 2013

My new Toshiba laptop runs Windows 8, boots in UEFI mode and GPT formatted, can I create a logical partition solely for storage so that when I format/recover windows partition like windows system image restore, the files and folders stored in the partition is not affected?Just like I did in my old windows 7 laptop that boots in BIOS mode and MBR formatted, which I put the partition as D: drive? Are there any possibilities I do that without messing up the system?

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Windows 8 Toshiba Laptop Shuts Down If Unattended

Feb 7, 2013

I just had a new Seagate 1TB hard drive and Windows 8 installed in my Toshiba laptop. I also had ESET NOD32 Antivirus 6 installed. The only problem I have encountered so far is that the computer shuts down if unattended for about 30 minutes. Why this is happening and what I can do to prevent it?

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New Toshiba Laptop With Windows 8 Mouse Keeps Disappearing?

Dec 25, 2012

I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.

I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.

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Toshiba Win 8 Laptop - HD Failed - No Recovery Disks - Options?

Sep 28, 2013

I downloaded MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD but it wants a product key when I boot from it.

I thought it was supposed to take the product key that is embedded in the BIOS? UEFI is on on BIOS. Am I using the wrong version of Windows 8 DVD?

Toshiba C855-S5350 . I believe it came with Win 8 (regular) x64 . I just want to reinstall the OS.

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Toshiba Upgraded To Windows 8 - How To Boot From USB Drive

Jun 15, 2013

I have a Toshiba I upgraded from 7 to 8...

I need to boot from a USB drive but cannot figure out how...

It boots up too fast, I don't even know how to get to the damn bios.

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Audio :: Toshiba Laptop C660 / Win 8 64 Bit - No Sound On Headphones Jack

May 2, 2013

I have a Toshiba Laptop c660 with windows 8 professional installed. I can`t make the jack for headphones to work. The jack is not broken because it works on Ubuntu.

I installed the driver for my soundboard. Didn`t worked. I unistalled it and i let windows chose the best option for me but still didn`t worked.

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Hardware Drivers :: Toshiba Laptop Doesn't Have Function Key Support Win 8.1?

Mar 11, 2014

My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)

Laptop: Toshiba c55-a5285.

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Toshiba Windows 8 Laptop Crashed - Error Message 0xc000000e

Jul 8, 2014

Suddenly my toshiba windows 8 laptop was like corrupted and there is a message error came out like this 0xc000000e and I could not logon to my system already. I do not have a recovery disk with me and maybe there is any other way to restore my laptop.

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Toshiba - How To Reinstall Windows 8 On New Laptop After Formatting Hard Drive

May 10, 2013

I have a newer Toshiba laptop that I tried to clean reinstall Windows 8 using the "reset" feature. I wiped the hard drive completely deleting all partitions. Now I cannot boot into anything. Short of ordering recovery dvds from Toshiba, is there a legal way to reinstall Windows 8 back on this laptop?

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Toshiba Satellite Laptop Model C55D-A5107 Continually Crashing?

Aug 19, 2014

I have a Toshiba Satellite laptop model C55D-A5107. I got this laptop this year and it continually crashing.

These are the errors that I have gotten so far since I decided to write them down. There probably are others that I did not write down or missed due to laptop restarting. Errors listed below.




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Apps / Software :: Toshiba Laptop Upgraded To 8.1 From Windows 8 - Tiles Not Responding

Dec 11, 2013

My wife has a Toshiba Laptop with windows 8, upgraded to 8.1. About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.

Since there is no listing in Programs and Features, I don't even have the option to uninstall and then reinstall it.

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Windows 8 Toshiba Laptop Only Run In Safe Mode - Critical Process Died

Aug 16, 2014

System Info Utility version
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled

My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.

At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:

1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.

The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.

I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.

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Audio :: Toshiba Laptop Running Windows 8.1 - Suddenly Sound Stops Working

Sep 13, 2013

I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:

Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.

When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.

These are the current (default settings) I have played with them but nothing fix the issue.

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Setup Installation :: Add Boot Menu At Start For Blue Dual Boot

Jun 28, 2013

I have installed Blue 8.1 on a separate drive in my system along side 8.0. When I restart the 8.0 boots unless I manually select the 8.1 drive in bios. How can I alter the Boot menu to add the option to boot from either OS?

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Maintenance :: Toshiba Satellite L875D S7332 - Cannot Boot From Startup Repair Disk

Feb 15, 2014

I have a Toshiba Laptop Satellite L875D-S7332 Part No. PSKFQU-008003 With Windows 8 x64 Preinstalled. I created a Startup Repair Disk with a DVD. My problem is i cannot boot from this DVD. I changed the Bios to boot from DVD but it still doesn't work!

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Toshiba Satellite L850-Y5310 - 8.1 Doesn't Boot Auto Repair Fail After Update

Aug 21, 2014

My Toshiba laptop after auto updates is not booting. I used windows 8 backup dvd but still not booting. I tried automatic repair using the dvd but it failed. How to set it right without loss of data on the laptop?

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Laptop Stuck In Restart Loop?

May 13, 2013

I don't know why but it has randomly started doing this in this order-

1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.

2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:

3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.

Toshiba Satellite L850D-12P
Windows 8

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Laptop Stuck In Scanning And Running?

Dec 9, 2013

Today I got an IO error when trying to upload a song to a music site. After doing research it said to run a test on command. Once I restarted my laptop it stated scanning and tunnibg. My computer went to safe mode but would not come out if it. I had no choice but to press down the power button. I tied it back on and it ran again. After 10mintues it went to 27% and stayed there for an hour. Now it went to sleep mode again. I don't know what yo do. I can't stare at the computer for ever to keep it from not going to sleep mode. My laptop is a year old and is an HP.

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8.1 Laptop Stuck On Checking For Updates

Nov 16, 2013

Turned on my laptop earlier, and tried checking for updates. Saw around 250MB worth of updates, clicked install, and Windows Update locked up shortly afterwards. Restarted Explorer, and Windows Update still wasn't working, so I rebooted.

Tried checking for updates again, and now I'm stuck on that screen (the progress bar moves, but it's seemingly not finding updates).

What caused WU to freeze. My desktop (set up in basically the same exact way) handled it fine. I tried a Disk Cleanup (to cleanup WU files) and a reboot to no avail.

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Windows 8 Gateway Laptop Stuck At Welcome Screen

Dec 22, 2013

I was using my laptop yesterday when I went to lock my account. When I did this, the laptop presumed to shut off. It now boots up fine, but I cannot pass the Welcome Screen to login.

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Asus Laptop Windows 8 Stuck At Resetting PC 2%

Apr 30, 2014

Asus laptop Windows 8 stuck at Resetting PC 2%, Only option is hard reset??

This laptop belongs to my Grandma (87 years old). **She did not make the recovery disk for the computer.**

I got to the Recovery options and it has been stuck at 2% for about 6 hours. Asus OEM X55C Windows 8

NOTE: Yesterday I told Grandma I would see what was wrong, but it would bug out, freeze, etc when trying to log into the administrator. The screen would go totally black and then freeze. So, the computer has shut down improperly several times.

However, it did repair the disk last night before I attempted this recovery.

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Laptop Is Stuck On Preparing Automatic Repair

Jan 22, 2014

My laptop is stuck on preparing automatic repair! I've tried shift+f8, I've tried them separately. Nothing is working! I have no windows 8 install disc. The only thing I have access to is the laptop. Can I in someway fix the laptop

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Network / Sharing :: Toshiba Laptop - No Network Connections Available

Aug 20, 2014

On my Toshiba laptop (I've only had it since the 8th of August) under Networks it says, "No connections are available". I was playing Diablo3 and then it suddenly said not connected to battletnet. That is besides the point, but I think I might have hit something that turned the wifi off. After failing to fix it with a system restore it blue screened saying something about an error and collecting a data and that it was going to restart itself. Then it said to get more information or something like that the error code was MEMORY_MANAGEMENT. After restarting I thought it was still messed up (it showed no networks available in the lock screen) then I logged on and it still did. Then it showed I was connected to WiFi again, then after leaving for a few brief minutes it was back to no connections available. It did the blue screen thing again and restarted.

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