Windows 8 Gateway Laptop Stuck At Welcome Screen
Dec 22, 2013
I was using my laptop yesterday when I went to lock my account. When I did this, the laptop presumed to shut off. It now boots up fine, but I cannot pass the Welcome Screen to login.
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Oct 1, 2014
I have a Gateway laptop running Win8. Just yesterday upon booting up, received a message below Gateway logo that it is Preparing Automatic Recovery. After this a dark blue screen and it seems to reboot and repeat.
From reading other users' dealings with this issue, I've read that the HDD might be going bad or already bad.
I've been able to click F2 repeatedly to get to the InsydeH20 Setup Utility screen, but am not sure what (if anything) should be done from here.
Also, if my HDD is bad, is it possible to recover any information off of it? I have a ton of pictures on it that will devastate my wife if they are gone forever.
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Nov 16, 2013
I have a new gateway lap top and after trying to install updates it crashed and went to black screen with Gateway logo on it and underneath the logo states "Preparing Automatic Repair" and is frozen there. It is a Windows 8 operating system. Now it states "Scanning and Repairing drive (C):1%complete. and just stuck there............................
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Sep 4, 2014
I have a gateway laptop with windows 8 on it and need to use the recovery disks. When I put one it goes through the language and all that then it says switch to legacy bios mode, i do that and it says switch to uefi mode. I have gone thru this a thousand times now. what to do or how to do it. I know it has one other mode but I can't get it to that mode to try.
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Mar 4, 2014
I have a Gateway laptop running Windows 8. I have an auto diagnostics program called Auto Enginuity that I have "add ons" purchased for, when I type to put in the feature unlock key, after a couple days it will no longer be activated. Then when I installed the 8.1 update it will no longer accept the activation key, I can type the key in and it does not hold it. On the same note, I'm running Microsoft Streets and Trips gps software and when I go to update it,it updates like normal but after the update it still says update needed, like it doesn't "hold" any updates or key codes that I install.
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Mar 8, 2013
I'm having trouble keeping my lenovo laptop (running windows 8) connected to the internet. I have been able to connect successfully to multiple wireless networks and access the internet until I tried to connect to the new network.
Initially everything is OK - I can connect to the network and access the internet. However after a short period of time (anywhere from a few seconds to 20 minutes) the network connection will change to limited, without internet access. If I simply disconnect and reconnect to the network the internet will immediately be working again (at least for a few seconds/minutes).
Alternatively, if I run the troubleshooter, I always get the message that the default gateway is not available, which has been fixed by resetting the wi-fi adapter.
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Jul 17, 2014
On my laptop, an error showed up suddenly last morning. It said something along the lines of this "Your computer's Hard Drive is failing". In more details it was my Western Digital drive, labeled at C:/. I instantly shut it off. It is a NE model laptop.
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Aug 28, 2014
I have a Gateway laptop which goes to a black screen once you enter login password. The only thing I can do is ctrl/alt/delete and get to task manager. I also found that I have no wifi; no internet. I'm not sure what to do since there is a black screen I can't get to anything. I've tried all of the Function keys but haven't found anything that works.
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Apr 30, 2014
Asus laptop Windows 8 stuck at Resetting PC 2%, Only option is hard reset??
This laptop belongs to my Grandma (87 years old). **She did not make the recovery disk for the computer.**
I got to the Recovery options and it has been stuck at 2% for about 6 hours. Asus OEM X55C Windows 8
NOTE: Yesterday I told Grandma I would see what was wrong, but it would bug out, freeze, etc when trying to log into the administrator. The screen would go totally black and then freeze. So, the computer has shut down improperly several times.
However, it did repair the disk last night before I attempted this recovery.
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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Aug 30, 2013
I just purchased a acer V7-482PG-6662 ( Acer | Aspire V7 | V7-482PG-6662 | Overview ) and it comes with a 1080p display but the issue is that it wont go above 1366 x 768. This is right out of the box, i cant change to a higher resolution and all the drivers have been updated.
The Nvidia card works fine as it kicks in during gaming but even in games I cannot select a higher resoloution than 1366 x 768.
I even did a fresh install of windows 8 and windows 7 same issue. Device manager indicates "generic pnp display" under the monitor heading.
Others who have bought the laptop have not experienced this issue and their display is at 1080p.
EDIT: Tried a linux live usb and same issue, the resolution is only 1366 x 768, is this a hardware defect?
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Jan 12, 2014
Using samsung chronus 7 laptop : Windows 8.1 64 bit OS.
On start up get the samsung screen then a blue screen with a sad face saying pc needs to restart. Then goes in a continuous reboot.
I tried using the Windows 8 recovery cd. But get on the screen press any key to boot from cd. but press any key has no effect and goes back into loop as before.
Press f2 to get to bios reset defaults, no luck either, tried f10 just get boot up order, unable to find what keys boots into recovery mode, f8 does nothing no safemode.
Windows was preinstalled.
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Aug 11, 2014
My laptop has two users, once called work and one called gaming, and when i tried to log into work yesterday, the welcome screen with the spinning dots just kept going. the only way to stop it was to power off and reboot. at first i thought there was something wrong with it, but i tried logging into my other user (gaming) and it worked perfectly fine. i can even access the files in the work user from the gaming user.
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Jun 20, 2014
My windows 8 laptop won't load from the welcome screen after i have typed in the password. After a long time it takes me to the desktop but i dont see any icons.
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Apr 3, 2013
I was casually using my pc and it suddenly shutdown. I tried to restart it, but it's stuck on black screen. Here's the thing there was no windows logo or no bios or no nothing appeared on the screen. It just goes black even if I restart it a hundred times. I am sure the cables of the monitor are fine and I am also sure that there are signals coming from the pc.
P. S. I even ASSUMED that the pc must have switched on and typed password to login and waited enough to get it to sleep mode and then recover from there. But still no luck.
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Dec 25, 2012
i just got a new laptop with window 8. at the personalize screen. i wont let me connect because it say i need to check box to accept the license terms. but i dont see the box to accept the license terms anywhere on the screen. where is the box to accept the license terms at?
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Oct 3, 2014
When I boot up my windows 8 pc it gets stuck on the alienware loading screen. It finishes loading but gets stuck. The page is un·responsible - so that means i can't use F2 or F12.
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May 13, 2013
I don't know why but it has randomly started doing this in this order-
1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.
2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:
3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.
Toshiba Satellite L850D-12P
Windows 8
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Dec 9, 2013
Today I got an IO error when trying to upload a song to a music site. After doing research it said to run a test on command. Once I restarted my laptop it stated scanning and tunnibg. My computer went to safe mode but would not come out if it. I had no choice but to press down the power button. I tied it back on and it ran again. After 10mintues it went to 27% and stayed there for an hour. Now it went to sleep mode again. I don't know what yo do. I can't stare at the computer for ever to keep it from not going to sleep mode. My laptop is a year old and is an HP.
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Nov 16, 2013
Turned on my laptop earlier, and tried checking for updates. Saw around 250MB worth of updates, clicked install, and Windows Update locked up shortly afterwards. Restarted Explorer, and Windows Update still wasn't working, so I rebooted.
Tried checking for updates again, and now I'm stuck on that screen (the progress bar moves, but it's seemingly not finding updates).
What caused WU to freeze. My desktop (set up in basically the same exact way) handled it fine. I tried a Disk Cleanup (to cleanup WU files) and a reboot to no avail.
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May 19, 2014
I recently upgraded to windows 8.1 from windows 7. Installation went fine and first time I loaded into windows perfectly. I only installed the following: killer enthernet driver and google chrome (also nobodies graphics driver)I reset my computer and it goes through the logo then goes into a blank blue screen where I can move my cursor.What I've tried: I can log into safe mode. Right now I am resetting the PC (file wipe). I can't seem to attach an image on mobile.
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Jul 7, 2013
windows 8 is stuck on shut down screen for a longtime and if I do hard reboot with power button the same screen comes up and will not let me do anything.
I always run anti virus and am very careful about any downloads and files.
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Feb 15, 2014
I brought my Toshiba laptop over to a friends house last night. We did some gaming, and everything was fine and acting normal. This morning, I packed up and when I got home, started up my laptop. A black screen with a window popped up with boot menu and app menu on it. Under the Boot Menu, there is Windows Boot Manager, and SATA:: TSSTcorp CDDVDW SU-B08AB. Under App Menu, There is Setup. The only thing I can enter is Setup, and there is a lot of things I don't understand.
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Jan 22, 2014
My laptop is stuck on preparing automatic repair! I've tried shift+f8, I've tried them separately. Nothing is working! I have no windows 8 install disc. The only thing I have access to is the laptop. Can I in someway fix the laptop
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Jul 31, 2013
I have a Toshiba laptop, it's less then a year old and came with Windows 8 pre-installed, so i don't have a disc. Last night i was watching a movie on it when it froze up, i had no choice but to force reboot as it was unresponsive but when it rebooted it when straight to diagnosing and attempting repairs! I left it over night to allow it to repair but it never made it past that screen.
It's less then a year old and it hadn't had a single issue up until last night? I've tried rebooting to watch for options watch for booting options but it doesn't give me any choices at all just goes straight to Diagnosing and attempting repairs!
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Sep 18, 2013
I have problem Windows 8.1 stuck on loading screen (clean install). Windows 8 works perfectly.
1. Clean install.
2. First restart and then stuck on loading screen.
3. No updates, drivers or programs not installed.
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Aug 16, 2014
I have a HP Pavillion Sleekbook 15-b002ee with Third generation core i5 processor 1.7 GHz, 500 GB Hard disk and 4 GB of RAM installed. Windows 8 came pre installed on it.
I bought this laptop 11 months ago and it worked fine for 10 months and then from the last month its presenting unusual problems. My disk usage is stuck at 100% and the laptop freezes and never lets me work or do anything. Heres what i have already done to solve the issue but have been unsuccessful:
1) I have reset my PC completely and reinstalled windows 8 using the factory setup. Didnt solve the issue, newly installed windows displays the disk usage 100% and the performance is same i.e the system freezes.
2) I have tried adjusting my paging file, no change made a difference to the performance of my laptop. The default system managed Paging file size is something around 3.89 Gb. Does my problem have anything to do with my paging file?
3) disabling the "Windows Search" and "Superfetch" services and still it didnt solve the problem.
4) I have also run checkdisk on my hard drive completely. It took me a complete day to do so but still no change.
5) Before resetting my laptop, an error called "Kernel_data_inpage(http.sys)" used to come on my upgraded windows 8.1. Whats the issue?
So what should i do? Is there any problem with my hardware? Is my hard drive having bad sectors and is that causing the problem?
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Sep 2, 2014
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Computer was running slow so I did a reset of windows. It worked but the problem still existed. My computer froze so I turned my laptop off and back on only to find it stuck in that automatic repair loop. I tried system restore, no luck. I made that bootable usb for repairing and that didn't work either. Straight repair won't work either. I have tried every option and am completely lost as to how to proceed. I need the files off the hard drive but don't have a way to connect it to anything to be able to access the files.
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Sep 15, 2014
To my own stupidity I decided to update my computer from Windows 8 to 8.1, every thing would be fine if not for the fact that my screen is now stuck as a letterbox.
The native for my monitor is 1920-1080 and was what I was running at pre-update, after restarting, my screen is confined to a letterbox setting. Changing the resolution does nothing, when looking for a solution I came across a post from this thread:
8.1 upgrade - generic video driver problem
I've got the same graphics card as the OP and have found the same events. My question is what did he mean when he said
"I deleted the AMD leaf-item (Control Panel, Display adapters, AMD Radeon HD 7650D)and rebooted the system." in post 3.
Did he go ahead and un-install it? Clarification on what he exactly done would be great.
btw, if I did go ahead and un-install my graphics card like the OP originally suggested, would it reinstall on restart?
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May 25, 2014
I have this problem where it takes approximately 5 minutes to boot up my Lenovo Y500 (Windows 8, 64-bit) laptop. I had this laptop for almost an year. It was fine in the beginning, took around 20 seconds to boot. However, over time when I restart my computer because of the windows update or defraging, I noticed that it took extremely long to boot, like 5 minutes. It would be stuck on the Lenovo logo with the spinning circle for 5 minutes.
After that there is no problem getting to my desktop. I assumed my HDD (1 terabyte) had a problem. I ran all different programs to diagnose the HDD but it all said it was in "OK" status. So, I did the chkdsk on the CMD and it prompted me that it'll start when I restart my laptop. So I did and now it's stuck on scanning and repairing drive (C: 27% complete for almost 12 hours.
I am not sure how long I have to wait and if it's going to be 27% forever. I have approximately 250 GB / 1 TB on my HDD. I tried doing recovery but it would not work either. If I tried booting through safe mode, it would continue to do the same thing, Scanning and repairing drive (C 27% complete and stuck there. So finally, I tried going for the recovery USB boot drive since I cannot use the recovery built-in the laptop nor have the recovery disc.
However, I was looking in Google how to make a recovery USB for windows 8 (64-bit) but it all looked like you have to be in Windows 8 in order to make a recovery USB drive, but I am stuck on the Lenovo logo screen. Is there an alternative solution to this? Is there a downloadable recovery drive so I can make it boot to the USB?
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Sep 17, 2014
My Lenovo G580 laptop won't start up. When I turn it on using the power button it goes straight to boot menu/app menu. There are various options there to choose from, but whichever one I choose, it keeps going back to boot menu. I've tried using the novo button, but it still doesn't work. Whatever I choose from the novo button screen, except "BIOS setup", keeps taking me back to the boot menu. My laptop won't start up.
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