Samsung Laptop Stuck In Reboot Loop - Windows 8.1 Preinstalled
Jan 12, 2014
Using samsung chronus 7 laptop : Windows 8.1 64 bit OS.
On start up get the samsung screen then a blue screen with a sad face saying pc needs to restart. Then goes in a continuous reboot.
I tried using the Windows 8 recovery cd. But get on the screen press any key to boot from cd. but press any key has no effect and goes back into loop as before.
Press f2 to get to bios reset defaults, no luck either, tried f10 just get boot up order, unable to find what keys boots into recovery mode, f8 does nothing no safemode.
Windows was preinstalled.
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Feb 16, 2013
I've installed windows 8 just now and after I install drivers it gets stuck in an infinite reboot loop. The motherboard is an ASUS P8Z68-V.
I downloaded the correct drivers from the Asus website and I've also updated my BIOS to the latest version.
I had the problem when installing the chipset driver from the asus website. I skipped this one after a reinstall and then installed the rest. Seems like that wasn't the problem. I read around but couldn't get any decent answers. I tried a memtest86+ and that came back negative. Next i tried to set the SATA settings in BIOS to AHCI/RAID/IDE, that didn't work either.
Specs:
Intel Core I5 2500K
OCZ Vertex 3 60GB
6 GB Kingston DDR3 PC10600
ASus P8Z68-V
2 other regular SATA hdd's
I just did a refresh of my install, and this time it booted. This is the list of removed apps:
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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May 13, 2013
I don't know why but it has randomly started doing this in this order-
1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.
2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:
3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.
Toshiba Satellite L850D-12P
Windows 8
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Sep 15, 2014
He says the last thing the computer did was a windows updated and the day after did not start, when i start it so comes the logo forward "VI10" and a loading circle below for a 1min or 2. then you hear the fan is increasing and it is reading something, then it jumps to a black screen for 1-2 minutes then comes "Preparing to configure Windows".
I let it stand for six hours before I turned it off and start looking try start it in safe mode, have used boot setup before on XP and W7 so know how it looks / works but I can not access it anywhere, I read somewhere you could force it with F8 but do not work .
Also try to bot with cd = same shit
it is a :: Sony VA10
Intel inside Core i5
Model: SVE151J13M
Windows 8
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Jul 22, 2013
All, I have been experiencing big problems with Windows 8 Pro. I had been running the OS on a 120GB SSD up until a week ago with no problems until the following started happening:
Windows 8 started to reboot in a continuous loop with the following error message: Your PC ran into a problem and needs to restart. Error code 0cx000021a.
It would then put itself into System Repair mode, but was unable to fix itself. It then booted to the System Repair screen and so I attempted the following in order:
Tired to run System Restore, failed
Tried to System Repair, failed
Tried to System Refresh, failed
Tried to System Reset, failed.
After running System Reset and failing, it rebooted and I was left with 'There is no operating system installed on this device'.
As the version of Windows 8 I have is an online-only installation I then went back into my original order and ordered the accompanying Windows 8 recovery disk. Several days later the disk arrived and I attempted to run a windows 8 re-install from the disk. I followed the onscreen instructions and thought great, this is going to work. However first time, 'Getting files ready for installation' got to 57%, then I received the following error: Windows cannot install required files. The file may be corrupt or missing. Restart the installation. Error code 0x80070570
So I completely formatted the SDD, deleted partition. Created new partition. The second time, 'Getting files ready for installation' got to 82%, then as before: Windows cannot install required files. The file may be corrupt or missing. Restart the installation. Error code 0x80070570
At this point I turned off the PC. How I can turn my now brick of a performance PC back into a working system?
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Jun 3, 2014
About a week ago I had the same exact problem. When I would turn on my pc it would try to diagnose my computer, repair it, and then fail and find no problem. I didn't find any solutions so I did a fresh install. Now its happening all over again. I originally thought the problem was my OS and re installing would fix my problem. Now I think that my SSD (OCZ Vertex 450) might be the problem.
I think that disabling automatic repair could also fix the problem, but I don't want to turn that off and cause another potential problem if it wont stop the boot loop. I also have a hard drive which I could install windows on if I need to, but I am not sure my SSD is the problem and if it cant be fixed. I haven't been downloading anything lately, and I formatted both my SSD and hard drive when I did a clean install so I don't think the problem is a virus.
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Feb 19, 2014
So, since yesterday, Windows 8.1 tries to boot, then gets halfway through, shows a sad face for a second, and then restarts. It does this again and again. Just get the message "Failure configuring Windows updates. Undoing changes. Don't turn off your computer" then "Configuring Windows updates, 30% complete. Don't turn off your computer".
Then it boots, does the same thing again.
I've tried booting from the install media, but Refresh doesn't work, nor restarting in safe mode. Weirdly, pressing F2 to load BIOS, which always used to work, no longer does, it just continues trying to load Windows.
I've got an oldish PC, around 4/5 years old, with Windows 8 installed. Its got a fairly decent processor (at the time), a Q9550. Intel DP43TF motherboard.
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Nov 6, 2014
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
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May 18, 2014
A couple days ago, I was casually playing Warframe. Tried to alt+tab out to check an IM and my screen went black. Not sure what happened as I could still hear the mouseover sounds as though Warframe were still active. Fiddled around for a few minutes and couldn't get Task Manager to come up, so I decided to just hold the power button on my laptop until it shut down. No harm done, right?
When I booted back up, Windows greeted me with a "Diagnosing Your PC" message under the normal Toshiba boot logo. After it hung there for a few seconds, it moved on to the "Attempting Repairs" screen. Didn't take long for it to decide it wasn't too happy with me for suddenly shutting it down.
Since then, I've been stuck in an auto repair loop. So far I've googled everything I could think of, but it seems my efforts were in vain. Tried putting Hiren's on a thumbdrive and booting from there, and for some reason, Windows just boots right back into the auto repair screen. I've even wiped my 1TB external and put the recovery image from my work PC on there. That didn't work either. I've gone through every thread google's given me and I feel like I'm banging my head against the wall.
I should probably note that formatting is not an option for me. I'd try installing Ubuntu on my external, but since the recovery won't even boot, I feel like that'd be in vain.
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Jul 11, 2013
I was using the computer, when the power went out for like half a second, the computer ended up restarting, and while starting up, the power went out. When the power came back, I wasn't able to get past the Blue window's icon with a swirly loop on the bottom.
I've created a repair install thing and placed it on a flashdrive, and I've booted from it and tried to do system restore. After around 4-5 hours, a blue screen pops up and said something about window's encountering an error. (Too fast to catch what else it may of said)
What can I do to make my computer work again? Should I try to do another system restore. Also how long does it take to boot from the flashdrive? It takes me around 1 hour. Is it supposed to take so long?
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Apr 8, 2014
I tryied to get into Safe Mode in Windows 8.1 x64 and got looped by Automatic Repair loop
I tryied everything but without sucsess.
Safe Mode didnt come up, and it stays on Automatic Repair loop -> Diagnostics every restart/boot, and c'ant get into windows.
How do i disable this?
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Aug 19, 2014
Its a HP Envy laptop with a 1TB HDD running on windows 8. But the laptop has been having a lot of start-up errors and finally some files corrupted and windows wouldn't function properly. So I decided to reformat it to 8.1, a complete wipe to get rid of all the pre-installed HP crap.
So here's what I've tried, in the same order.
> I tried to install windows 8.1 through windows 8. -It failed after it restarted-
> I tried to install windows 8.1 through USB ontop of the Windows Partition (There were 5 partitions). -It failed because of a GPT (If I remember correctly) Partition error-
> I decided to delete all the partition and install Windows 8.1 ontop the entire 1TB disk space. -It started installing but then failed with an error code 0x80070057-
> I tried diskpart through CMD to clean the disk drive then followed with a format to ntfs -It always just sticks on 0 percent%-
> I tried all the same steps with Windows 7 -The exact same errors happen-
I've got one last option, plug the HDD into my desktop and try to format it that way but this is a lot of work so I'd like to keep it as a last resort.
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Apr 24, 2014
I was playing WOW the other night on my month old PC and all of a sudden I got a full red screen. I restarted the comp and this auto repair screen popped up and it freezes and just same thing over and over. the bottom of the screen is cut off and the only other window i can get into is the bios setup utility window. Cant get into any kind of safe mode nothing.
my computer is an Gateway SX2370-UR12
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Aug 12, 2014
I accidentally removed a usb cable from a powered usb hub , and a volume slider of some other program appeared superimposed and floating above my music making program , so I restarted the pc. From then on , it wouldn't start , and kept saying preparing automatic repair, then reached 40% and wouldn't go any further.
I unplugged my 2 external drives because they weren't showing in the bios , and plugged them into my laptop to check they were ok , and I am relieved to say they are.
Since i removed the drives , my desktop ( asus ) will eventually arrive at the blue recovery screen , but all these things that are supposed to fix it , aren't working.
When I try to refresh , it says the drive where windows is installed is locked. I've tried to do a system restore from 3 different restore points and none of them have worked ( one actually cited a mozilla profile as being the cause )
Re-image wont work because it cant find the image file , which is on one of my external drives which are now unplugged. Automatic repair diagnoses , but then says it cant repair. It also will not boot into safe mode.
I can use command prompt, and was hoping I could rename the system hive name , but the command prompt says
X=windowssystem32.
I've tried cd%windir%system32config , but it says " the drive , the path, or the filname is not valid" . I have successfully ran regedit from the command prompt .....
I had no reasons to expect anything untoward before yesterday. The automatic repair thing happened before , about 4 months ago , but i was always able to get out of it by switching it off at the wall. Now that doesnt work and its in an endless loop .
I have hirens bootcd but there are a lot of things on it that i dont know how to use. I was able to get mini xp working via hirens but couldn't access system restore.
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May 12, 2014
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.
Thing is I can't get into Windows or my laptop to disable the antivirus program.
I don't have any CD or DVD & no product key as the disc has been misplaced.
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Jan 14, 2013
I just finished building my computer. Clean SSD and HDD.
I boot on USB with Win 8 in it.
I go through with it, installing on partitioned first and after failing that on unallocated space.
Both ways result in the installer preparing files, going through everything fine. Then at the end of that window my computer restarts and starts the whole set up all over again.
I can install Windows 8 in my SSD, right?
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Feb 24, 2013
Thats what the tittle says, got a laptop that came with windows 8 pre-installed. I really need to use windows xp, and no, virtual machine won't work with the software I'm using.
Only options I got is either get dual boot to work with xp and 8 or I'll just get rid of 8 and install xp. Don't really want to get rid of 8 but if theres no choice...
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Feb 21, 2014
Mother just got a new laptop, it has Windows 8, but with their new way of doing preinstalled games (IE... not having any, and having a list to download from) a few games we have on her old Windows 7 laptop aren't available to her, like the version of Solitaire it has and such.
Would it be feasible to take the preinstalled Windows 7 games and put them on Windows 8... would they still work?
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Sep 4, 2014
I have bought a laptop while ago from Samsung that came with windows 8.
Due to software problems i decided to reinstall the windows.
When accessing the hard disk in windows installation i deleted all Partitions on HD. Inclusive those from factory.
When i try to install windows now , he''s asking for drivers and he will not continue without. I tried to download the sata hd drivers, wich he finds, but it still keeps screaming for drivers. Did i delete the wrong map? is it possible to recover this?
Laptop model from Samsung : NP900X4D-A02be
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Mar 14, 2013
last night i did a factory reset and of course it took all night but in the morning when i checked it it was off so when i pressed the power button it appeared to be starting up a usual then suddenly the screen lust like faded to black but it was still on and this lust repeats itself the samsung logo comes up it appears to be loading then it all just goes black.
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Sep 29, 2014
I have been trying to reboot my dells laptop (windows 8) but I cannot because it's asking for a recovery media and restart with the media. I did not create a recovery disc yet, so how can I reboot my laptop without a disc?
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Mar 5, 2014
I was on my samsung laptop last night, and I found a folder called "Searches>Indexed locations". I saw it was taking up some space so i went through some of the files seeing that some were Type:Shortcuts. So I deleted them to free up a bit of space thinking "it's only a shortcut, can't harm it". Now some icons are missing from my windows 8 start screen and some programs have become inoperable because of missing files. I tried System restore to bring some of it back, it was going ok, then when it tried to restart, showed the samsung logo, then just blackscreened for 4+ hours. It was on , but blank. Haven't been using the laptop long so I don't really know the specs on it.
It came with no DvD/CD for me to use to format the laptop and I cant get it on to boot it up right for me to format it to begin with.
I atleast do know the graphics card was an AMD Radeon HD 7460
Can't seem to access Bios either.
One thing I forgot to mention which might have something to do with it, is I was using a custom windows 8 theme, because microsoft, being as stingy as they are, from what i assume does not enable you to have your own theme, so I had something called the "ribbon disabler and UXTheme Cracker" to use a custom windows 8 theme.
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Feb 2, 2013
I am using windows 8 on my laptop (samsung np550p5c-s03). The task manager shows memory usage around 70% (5.6 GB of 7.9 GB) even when I have no apps running.
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Sep 13, 2013
I have two laptops, both Samsung, one mine and one my sisters. My one is Windows 8 and her one is a slightly older model so Windows 7. Now both are are very similar in spec, being 4GB and Intel Pentium 2.3GHz models. She recently asked me if i could sort out her laptop with Windows 8, so I said yep should be no problem.
I went and bought a Windows 8 Pro 64bit and was at first going to just do a plain install. But then had a bright idea and thought why not do an image of mine and recover it to hers, and then when started up just enter the key of the new one. that way she gets a full original Samsung install along with all the apps and everything.
At first I tried the samsung built in Recovery software but had no luck as it was just a complete nightmare. Not booting the USB I put it on for the first few times, then eventually after changing the BIOS setting to UEFI and formatting her Disk to GPT it started but then said no image found. In end I tried the old way by using the Windows built in File Recovery Image tool which made me a repair disc and 3 discs for the image itself.
This booted first go and went all way through the recovery, and then did the usual "restarting in X seconds ..." But after it rebooted to my horror the Samsung Logo screen appears and then after that it just stays blank.
It does every few seconds momentarily flicker on the screen but then just goes bank again. I cant even get into the BIOS anymore or boot from anything.
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Apr 5, 2013
My windows 8 laptop will not connect to the wifi hotspot of my samsung galaxy s3. My windows 7 laptop connects just fine & the windows 8 laptop connects to my broadband router ok so it doesnt seem to be a physical problem.
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Jun 22, 2014
So i have my friends Asus Laptop with Windows 8 running on it. Every time it strts up it displays the windows logo and after staring at a black screen for a few minutes it displays the message similar to Windows has encountered an error, (i'll update with the exact message when it pops up again) for a few seconds then immediately restarts to an asus logo with the message "Preparing automatic repair" and a boot animation, followed by a black screen, then it starts all over again. i can enter the bios settings by holding escape at startup but i'm not sure what i can do from there. is there anything besides getting the os on a flash drive that can be done?
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Aug 11, 2014
I have a client's laptop which is a Samsung Model NP350V5C-A01us and I am trying to recovery the OS or more than likely do a clean install.
Customer reloaded BIOS to factory default prior to bringing it to me. Client even tried the recovery disk that came with the laptop.
This is what both the client and I are getting: see attached image.
All the options that show in the image when pressed leads back to the same Recovery screen.
I cannot get the DVD to boot from but the Disk is running. So not sure if the laser is of the DVD is not working.
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Mar 9, 2014
I've got a Samsung NP550P5C laptop with the following specs :
-i5-3210M
-6 GB RAM @ 1600 MHz
-1 TB HDD @ 5400 rpm
-2 GB nVidia GT650M with Optimus
-Windows 8 Single Language 64-bit
It came with Recovery partitions. Now using the Samsung Recovery application I had copied my recovery files to another external HDD alongwith a backup of C drive. Now all these are in some weird extensions. I refreshed my PC and then the problems began. The problems were :
-No Fn key working
-Samsung recovery did not recognize factory condition recovery point,i.e,Factory reset option was gone.
-The backup on external HDD was showing up on Samsung Recovery, but after clicking on it, it would go on a restart and recovery never happens.
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Jan 11, 2014
Totally new to W8, why I cannot simply transfer video from my W7 Samsung laptop to my W8 HP Touchscreen 11.6 netbook? Picture, docs, all okay, but with video it will transfer the sound but not the picture.
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Jan 26, 2013
For some reason when I go into BIOS or press F10 on boot up to look at the boot options menu my Hitachi internal drive appears twice. This as only just happened after upgrading the BIOS, my machine is operating normally. How or do I need to remove one of the options.
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