Maintenance :: Samsung NP550P5C Laptop - Recovery Not Working
Mar 9, 2014
I've got a Samsung NP550P5C laptop with the following specs :
-i5-3210M
-6 GB RAM @ 1600 MHz
-1 TB HDD @ 5400 rpm
-2 GB nVidia GT650M with Optimus
-Windows 8 Single Language 64-bit
It came with Recovery partitions. Now using the Samsung Recovery application I had copied my recovery files to another external HDD alongwith a backup of C drive. Now all these are in some weird extensions. I refreshed my PC and then the problems began. The problems were :
-No Fn key working
-Samsung recovery did not recognize factory condition recovery point,i.e,Factory reset option was gone.
-The backup on external HDD was showing up on Samsung Recovery, but after clicking on it, it would go on a restart and recovery never happens.
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Dec 26, 2012
This is for a Samsung NP550P5C... having typed it into Google, the options appear a little confusing with the best option being how to make recovery discs for an HP laptop (presumably using HP's built in wizard), requiring 4 DVD's. Other suggestions seem to tell you how to make a "Repair" disc for Windows 8 with one readers comments of.....
" Windows 8 recovery Disk is used to reset your PC - it is supposed to reload the operating system and restore factory default settings. You need a USB flash drive 16GB or larger. I haven't found yet a way to create Windows 8 recovery CD/DVD, which can be used to reinstall the operating system."
It's not even clear how to do it on a Flash Drive though I would prefer using discs...
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Aug 11, 2014
I have a client's laptop which is a Samsung Model NP350V5C-A01us and I am trying to recovery the OS or more than likely do a clean install.
Customer reloaded BIOS to factory default prior to bringing it to me. Client even tried the recovery disk that came with the laptop.
This is what both the client and I are getting: see attached image.
All the options that show in the image when pressed leads back to the same Recovery screen.
I cannot get the DVD to boot from but the Disk is running. So not sure if the laser is of the DVD is not working.
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Sep 9, 2013
I swapped out a HDD in a samsung NP355E5C-A01AU laptop which i cloned all the recovery partitions from the original to the new HDD. Its a windows 8 partition and everything seems to be there but the laptop wont boot from it at all, it just goes into bios. I did get it to try and read from the recovery partition but get a "MBR error 1" when it tries to boot from it. I used aronis disk director 11 to do the cloning if that works. Also the original HDD was a GPT partition and thats wat i have formatted the drive as. Ive done some reading and acronis can be difficult when cloning recovery partitions and it will give u this MBR error.
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Oct 14, 2013
I recently bought a Samsung ATIV Book 8, and the screen just stopped working. HDMI out works fine. How can I fix this? I have read to remove my battery, but I cannot do that on my laptop. Should I reinstall my graphics card driver?
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Mar 5, 2014
I was on my samsung laptop last night, and I found a folder called "Searches>Indexed locations". I saw it was taking up some space so i went through some of the files seeing that some were Type:Shortcuts. So I deleted them to free up a bit of space thinking "it's only a shortcut, can't harm it". Now some icons are missing from my windows 8 start screen and some programs have become inoperable because of missing files. I tried System restore to bring some of it back, it was going ok, then when it tried to restart, showed the samsung logo, then just blackscreened for 4+ hours. It was on , but blank. Haven't been using the laptop long so I don't really know the specs on it.
It came with no DvD/CD for me to use to format the laptop and I cant get it on to boot it up right for me to format it to begin with.
I atleast do know the graphics card was an AMD Radeon HD 7460
Can't seem to access Bios either.
One thing I forgot to mention which might have something to do with it, is I was using a custom windows 8 theme, because microsoft, being as stingy as they are, from what i assume does not enable you to have your own theme, so I had something called the "ribbon disabler and UXTheme Cracker" to use a custom windows 8 theme.
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Feb 2, 2013
I am using windows 8 on my laptop (samsung np550p5c-s03). The task manager shows memory usage around 70% (5.6 GB of 7.9 GB) even when I have no apps running.
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Feb 18, 2013
When I open Win 7 file recovery in control panel it flashes open momentarily and then disappears.
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Mar 25, 2014
I'm currently running 8.1 and wish to effect a Refresh Recovery but when I enter disc when requested it states 'Not Valid'.
I purchased PC with Win 7Pro but in the time frame that allowed free upgrade to Win 8 Pro. I upgraded by downloading and installing - however I also purchased the Official upgrade discs 32/64 bit from Microsoft and received them some weeks after upgrade took place. I have since auto upgraded via App Store to 8.1 and I now wish to use Refresh Recovery but no matter which disc I insert Win7/8 it states invalid.
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May 15, 2014
When I bought my new Asus laptop, lady told me I should buy a 32 gb stick to back up o/s, as M/S no longer supply a recovery disk. I started the sequence.
control panel--recovery--create a recovery drive--then got a bit scared .....
I went through it with MS but after booting up, I inserted stick, r/c, properties, stick was empty???
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Jan 24, 2014
I have a Lenovo Z710 laptop(see spec's)and want to make a recovery USB and also setup a backup system. This is a new machine and I don't want to make a mess of it.
I have a 32GB USB drive to make the Recovery on.Lenovo refers me to this method to make a Recovery USB :Methodology to create Recovery Media and reload a Lenovo Think system with Microsoft Windows 8 preload
Is this a good way to do this or is there a better way ?
I also need to setup a backup system, what is the best program to use for this, paid or not ?
I have a 1TB HDD in an external enclosure with 3.0 USB cable to use for the backup's.
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Jul 4, 2014
I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,
I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .
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Mar 28, 2014
So I had this recovery error that said my winload.efi was missing so I ran the recovery from boot up and decided to recover. I read that this will delete the files from C: so I turned on the "Maintain User Data" option and selected all including the local disk c from advanced selection. But when the process was finished, my laptop was empty and no data was restored. What happened ? did I just misunderstand how it works and now it's gone ? or is it just somewhere I can't find ?
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Apr 4, 2014
Samsung all in one DP700A7D 3 weeks old, did recommended SW updates, now no touchscreen.
Spent hours on remote support with samsung, and apparently I know much more then them, and no solution, I don't think wiping a 3 week old computer and reinstalling everything is an option, could it be drivers, although I cannot find a driver for the samsung touchscreen, everything goes back to SW updates, which has no updates available.
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Sep 4, 2014
I have bought a laptop while ago from Samsung that came with windows 8.
Due to software problems i decided to reinstall the windows.
When accessing the hard disk in windows installation i deleted all Partitions on HD. Inclusive those from factory.
When i try to install windows now , he''s asking for drivers and he will not continue without. I tried to download the sata hd drivers, wich he finds, but it still keeps screaming for drivers. Did i delete the wrong map? is it possible to recover this?
Laptop model from Samsung : NP900X4D-A02be
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Mar 14, 2013
last night i did a factory reset and of course it took all night but in the morning when i checked it it was off so when i pressed the power button it appeared to be starting up a usual then suddenly the screen lust like faded to black but it was still on and this lust repeats itself the samsung logo comes up it appears to be loading then it all just goes black.
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Jan 11, 2014
Totally new to W8, why I cannot simply transfer video from my W7 Samsung laptop to my W8 HP Touchscreen 11.6 netbook? Picture, docs, all okay, but with video it will transfer the sound but not the picture.
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Jan 26, 2013
For some reason when I go into BIOS or press F10 on boot up to look at the boot options menu my Hitachi internal drive appears twice. This as only just happened after upgrading the BIOS, my machine is operating normally. How or do I need to remove one of the options.
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Mar 6, 2014
Samsung NP365E5C-S05US laptop. I just did a hardware check and found that my USB 2.0-CRW card reader doesn't have a driver. The fix provides for a Realtek driver to be downloaded from Realtek, which I have done. The first stop is in my Downloads file and I need to know how I can install it from there.
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May 5, 2014
I have a samsung laptop and 4 days ago the internet access stopped working. I normally use it via wireless and I have tried it hardwired - no luck. I have restored the internet settings. The response I get when trying to connect to google is 'waiting for google.com' and it just hangs.
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Mar 19, 2013
I've had a lot of trouble with my samsung laptop. The HDD has been replaced but I now cannot do a refresh or reset. I get the message"Some files are missing. Your Windows installation or recovery media will provide these files". The laptop came with Windows 8 installed so I do not have the installation discs. I can do a factory restore by pressing f4 on start up successfully but still shows the above message trying to refresh. What caused this and what can I do about it?
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Jan 12, 2014
Using samsung chronus 7 laptop : Windows 8.1 64 bit OS.
On start up get the samsung screen then a blue screen with a sad face saying pc needs to restart. Then goes in a continuous reboot.
I tried using the Windows 8 recovery cd. But get on the screen press any key to boot from cd. but press any key has no effect and goes back into loop as before.
Press f2 to get to bios reset defaults, no luck either, tried f10 just get boot up order, unable to find what keys boots into recovery mode, f8 does nothing no safemode.
Windows was preinstalled.
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Sep 13, 2013
I have two laptops, both Samsung, one mine and one my sisters. My one is Windows 8 and her one is a slightly older model so Windows 7. Now both are are very similar in spec, being 4GB and Intel Pentium 2.3GHz models. She recently asked me if i could sort out her laptop with Windows 8, so I said yep should be no problem.
I went and bought a Windows 8 Pro 64bit and was at first going to just do a plain install. But then had a bright idea and thought why not do an image of mine and recover it to hers, and then when started up just enter the key of the new one. that way she gets a full original Samsung install along with all the apps and everything.
At first I tried the samsung built in Recovery software but had no luck as it was just a complete nightmare. Not booting the USB I put it on for the first few times, then eventually after changing the BIOS setting to UEFI and formatting her Disk to GPT it started but then said no image found. In end I tried the old way by using the Windows built in File Recovery Image tool which made me a repair disc and 3 discs for the image itself.
This booted first go and went all way through the recovery, and then did the usual "restarting in X seconds ..." But after it rebooted to my horror the Samsung Logo screen appears and then after that it just stays blank.
It does every few seconds momentarily flicker on the screen but then just goes bank again. I cant even get into the BIOS anymore or boot from anything.
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Aug 9, 2014
I have a Samsung NP300E5E laptop and would like to connect it an avast satellite box, can I do this. I have windows 8.1.
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Feb 20, 2013
I got a samsung np700 get two bleeps when opening programs and on boot up.
Turned of windows default sounds did not work ....
Turned off bleep warnings in the registry, but stuck with two bleeps on boot up, i thought startup one bleep was normal but the store says two bleeps are ok.
Just wanted confirmation from another user that 2 bleeps are normal with samsung as the store did not seem too confident.
[No error messages, pc running ok, sfc & chkdsk ok, devicemanager list ok] ....
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May 19, 2013
I had a BSOD on my week old Samsung 350E7C laptop. It was a Power_Drive_State_Failure. It has since recovered but now every time I try to go on Youtube, my internet connection just stops working. No pages will load and I have to disable my Wi-Fi and re-connect. I have tried several browsers, but the same issue happens.
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Apr 5, 2013
My windows 8 laptop will not connect to the wifi hotspot of my samsung galaxy s3. My windows 7 laptop connects just fine & the windows 8 laptop connects to my broadband router ok so it doesnt seem to be a physical problem.
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Mar 23, 2013
I am running Win 8 Pro.
My set up has 2 x 650 GB WD Black hard drives and a Samsung 840 (non pro) for the boot drive.
I have run the latest Samsung Magician, however the BIG problem is that it has stopped the windows 8 Defrag program.
I reinstalled Win 8 and all was OK, (now for the bit about me being thick -- ) I thought I would try the old version of Samsung Magician, and Bu**er me if has not only done the same thing again, turned off defrag and optimize, I am just unable to open defrag in order to defrag my WD drives.
I do not really want to reinstall Windows 8 again unless I have to, so how to switch defrag bag on again.
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Jul 23, 2013
I'm using Samsung Ultrabook Np-530U4C-S01. Here is tech specs. (using Windows 8, not 7)
[URL]
So when i start my computer it has avg 2.5 GB memory. Here is task manager SS:
high ram usage problem - Imgur
So why is that?
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Jul 23, 2013
everything was OK until I went to download updates from HP 1Gb worth and then restarting the computer to find I had no wireless recognition, and it seems the downloads didn't download. after a long session with HP and a system restore to before this fiasco, the wireless is back working, but when playing solitaire the fn and z won't let me undo which is a nuisance. also I now have the annoying red alert from the HP assistant wanting me to download.
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Sep 20, 2013
Windows8, 64x, i3, 4gb samsung 300e can not generate its health report. I did sfc scan(found some corrupted file but says it could not repaired some of them), hard disk and memory test(fine), disk cleanup done and I have tried exclusive microsoft services system start up (msconfig settings) but still failed to generate report.
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