Maintenance :: Samsung 300e / Windows 8 - Error Occurred While Attempting To Generate Health Report
Sep 20, 2013
Windows8, 64x, i3, 4gb samsung 300e can not generate its health report. I did sfc scan(found some corrupted file but says it could not repaired some of them), hard disk and memory test(fine), disk cleanup done and I have tried exclusive microsoft services system start up (msconfig settings) but still failed to generate report.
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Aug 16, 2014
Since apparently they removed the Performance and Information Tools section of the Windows 8.1 Control Panel, I haven't been able to find a way to generate a System Health Report.
How to generate one? Or did they remove the capability of generating one? I know I had one in 8 but I upgraded to 8.1 and nope. No section for it?
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Feb 16, 2014
I have a desktop computer running Windows 8.1 Pro 64-bit. My computer suffered from an improper shutdown during a power outage. I am getting multiple error messages on logging in, and the sfc /scannow command shows several corrupt files, including msvcr80.dll and multiple others, preventing programs like Microsoft Word from running properly.
I am getting the message after running sfc /scannow in an elevated command prompt that Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log %WinDir%LogsCBSCBS.log. I used the findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfcdetails.txt" command to get this log outputted to a sfcdetails.txt log, and it shows which files are corrupt.
I then decided to turn to DISM, in an elevated command prompt, to ensure the component store was good, so that SFC can fix the files. This is where I am getting lost.
Dism /Online /Cleanup-Image /CheckHealth states that: The component store is repairable. However, when I run Dism /Online /Cleanup-Image /RestoreHealth , I am told (after some minutes of it running) that DISM failed, no operation was taken, with an error code of 0x80240021.
Looking at the dism.log file, I am seeing a very long log. These are the initial lines:
[2344] Caller did not request sparse mount
[2344] Mounting new image.
Wim: [?GLOBALROOTdeviceharddisk0partition1RecoveryWindowsREWinre.wim]
Image Index: [1]
Mount Path: [C:WINDOWSTEMP35f47719-b059-4f12-b5ee-101b2768bade]
[Code] .....
From what I can make, some file name or directory is incorrect? I have attached my dism.log file (saved as a .doc file for attachment purposes), my sfcdetails.txt log (obtained from the sfc /scannow function), and a screenshot of the Repair-WindowsImage -Online -RestoreHealth error message when I run it in PowerShell. How I can run DISM correctly to fix my component store.
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Jul 16, 2014
When you try to delete WLM messages you get this error
"An unknown error has occurred" and the message cannot be deleted.
People with this problem, often need to delete multiple messages or entire folders. That error appears because WLM only thinks it has that/those message(s), but actually that message is nowhere to be found in the the Windows email folders. The message exists no longer, but WLM still shows it as being in its own folders and you simply cannot delete it using the normal procedure.
For the easier way, one can drag the unwanted and non-existing emails to the Deleted Items folder, one by one. However, that is crazy when you have to get rid of hundreds or thousands of them (yes, I had that situation!).
This is how to trick WLM if you want to delete multiple emails giving you that error:
1. We try to simulate forwarding multiple messages. Select multiple emails by clicking on one and then using SHIFT to click and select multiple concatenated messages. Do that screen after screen (scroll down/up). Stop when you see the FORWARD button has become grey. That means one email is even more stubborn and doesn't even want to be forwarded.
2. Hold the SHIFT key and click the messages up and down until you find the culprit. It will be just outside your selection, when your selection manages to un-grey the Forward button.
3. With a lot of messages selected and concatenated, click on the Forward button. You'll get another error message "One or more messages could not be attached. Select OK to continue creating the note." Click Cancel.
4. Now something has unblocked those messages (or message information) and, with the selection on, you can Delete them by simply clicking the Red X (delete) button.
5. The message that made the Forward button grey, can now be deleted as well.
6. Keep doing that until you finish the bunch of messaged you wanted to delete when you got the initial error.
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Feb 20, 2013
I stumbled across this on another site. Win 8 has the ability to generate a detailed report about your notebook/laptop's battery. Worth a look...
Battery Usage Report - Generate in Windows 8
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Dec 20, 2012
When I run the assistant I got and internal error msg and the program stops running. I tried turn off my antivirus but that didn't work. It reads Internal Error:Error retrieving the scan report. I'm running Windows 7 Home Premium 64 bit.
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Dec 25, 2013
I recently installed Windows 8.1 and it turned out that I could'nt find suitable drivers for the graphics card of my laptop which is GMA 4500, part of Mobile Intel Series 4. After a bit of reading, I found out that many others are also on the same ship as me.
Previously I tried the drivers from Intel Download Center and the modified drivers from eightforums but both of them gave me an error which read something like 'an error occurred while registering one or more components'.
Now that I have the right drivers, or at least right for my laptop, I am sharing them with others here. I have successfully tested a software that requires OpenGL2.0 with these drivers and it works great!
You most probably don't need a custom certificate installer! I did'nt need one. These drivers are digitally signed.
DRIVER DOWNLOAD
FOR 64 BIT WINDOWS
Mobile Intel Series 4 Driver x64
Version 15.15.3.64.1855
7z File(12.97mb) Link Dead
Archive Password: digitalamerica.us
FOR 32 BIT WINDOWS
Mobile Intel Series 4 Driver x86
Version 15.15.3.1855
7z File(15.52mb) Link Dead
Archive Password: digitalamerica.us
INSTALLATION
1. Unzip 7z archive
2. Run Setup.exe
TROUBLESHOOTING : If you run into an error telling you that you dont have the correct operating system(unlikely to occur), just run the Setup.exe in compatibility mode for Windows 7.
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Oct 9, 2012
I have a toshiba laptop running windows 8. I went to delete photos off a usb when my laptop froze. I turned off the laptop by the power button waited, then when I turned the laptop back on it came up with the message
A disk read error occurred press ctrl alt del to restart
Each time I press ctrl alt del it returns to this message. I can only go to F2 or F12.
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Feb 14, 2013
My task scheduler wont let me create basic tasks. I enter in all the info and the time and date I want the task to be displayed but when I go to click finish it says the following error has occurred 2147750704.
Im running Windows 8. Ive seriously had nothing BUT problems with this version. Not impressed.
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Jun 18, 2014
I have windows 8, 32 bit & I'm trying to clear my print spooler, which I've done many times. I go to "run," type "cmd" & enter the command: "net stop spooler." When I execute the spooler command I get the above error message. I did a search on google & got a lot of hits but none of them were useful. What is going on & how do I solve this "system 5 error" problem?
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Apr 21, 2013
When I download a torrent from zbigz.com. I receive the following message :
Network Error (tcp_error)
A communication error occurred: "Connection aborted". The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.
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Sep 15, 2014
I got 3 'file not found' entries in my Autoruns report (see below).
Having removed filters from the report, it looks like the files are there, but not where they are expected to be (am I correct with this interpretation?).
So should I be doing something like moving them to where they should be, or deleting the 'file not found' entries, or should I just leave well alone.
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Jul 31, 2013
I have a Toshiba laptop, it's less then a year old and came with Windows 8 pre-installed, so i don't have a disc. Last night i was watching a movie on it when it froze up, i had no choice but to force reboot as it was unresponsive but when it rebooted it when straight to diagnosing and attempting repairs! I left it over night to allow it to repair but it never made it past that screen.
It's less then a year old and it hadn't had a single issue up until last night? I've tried rebooting to watch for options watch for booting options but it doesn't give me any choices at all just goes straight to Diagnosing and attempting repairs!
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Nov 29, 2013
I tried restoring my computer using Easeus backup, but an error occurred during the restoration process. I've managed to fix it by doing diskpart /fixmbr and then using the windows dvd automated repair, however, what I ended up with is this:
So there are now two visible drives on my PC - C and Q (system reserved), and it doesn't see the data drive.
What I want to do is to make the data drive visible, and merge the C and Q drives into one (or make Q invisible), if that is possible. So, how do I do that?
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Feb 8, 2013
I transferred many music files from a backup drive onto a new laptop running Windows 8, and found most renamed as numbered files with a .ptl extension. Found out that my backup drive (Seagate FreeAgent GoFlex) doesn't like long filenames and renames them as referenced above. ("ptl" stands for "path too long"). I have been renaming them, dumping the ptl extension to get the files back as mp3's, but I get a confirmation window that I have to click "yes" to for each and every change I attempt. I'd love to kill the confirm popup for every file I change, it doubles the time involved for each file and I have enough work just renaming the files back to their original names. I've looked all over the control panel for something to uncheck to accomplish this, with no success.
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Jan 20, 2014
Ok after recently installing 8.1 and installing Kies 3 for my S3 Ive been checking my event viewer and seeing the below error consistantly , googled it but no real joy.
The device GT-I9300 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times in its own process. Please contact the device manufacturer for more information about this problem.
Ive checked the drivers uninstalled and reinstalled removed kies 3 and reinstalled but still showing.
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Mar 5, 2014
I was on my samsung laptop last night, and I found a folder called "Searches>Indexed locations". I saw it was taking up some space so i went through some of the files seeing that some were Type:Shortcuts. So I deleted them to free up a bit of space thinking "it's only a shortcut, can't harm it". Now some icons are missing from my windows 8 start screen and some programs have become inoperable because of missing files. I tried System restore to bring some of it back, it was going ok, then when it tried to restart, showed the samsung logo, then just blackscreened for 4+ hours. It was on , but blank. Haven't been using the laptop long so I don't really know the specs on it.
It came with no DvD/CD for me to use to format the laptop and I cant get it on to boot it up right for me to format it to begin with.
I atleast do know the graphics card was an AMD Radeon HD 7460
Can't seem to access Bios either.
One thing I forgot to mention which might have something to do with it, is I was using a custom windows 8 theme, because microsoft, being as stingy as they are, from what i assume does not enable you to have your own theme, so I had something called the "ribbon disabler and UXTheme Cracker" to use a custom windows 8 theme.
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Feb 2, 2013
I am using windows 8 on my laptop (samsung np550p5c-s03). The task manager shows memory usage around 70% (5.6 GB of 7.9 GB) even when I have no apps running.
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Aug 25, 2014
I just downloaded Kies 3 to my new Laptop, which is a Toshiba using Win 8.1.
Tried to run it, but got an error
The error said
Kies 3 Ordinal Not Found
The ordinal 12148 could not be located in the Dynamic Link Library C:ProgramFiles(X86)SamsungKies3Kies3.exe
Kies 3 was downloaded from the Samsung Site.
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Mar 28, 2014
So I had this recovery error that said my winload.efi was missing so I ran the recovery from boot up and decided to recover. I read that this will delete the files from C: so I turned on the "Maintain User Data" option and selected all including the local disk c from advanced selection. But when the process was finished, my laptop was empty and no data was restored. What happened ? did I just misunderstand how it works and now it's gone ? or is it just somewhere I can't find ?
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Oct 14, 2014
I am trying to generate LangINI for:
1. Boot.WIM,
2. Install.WIM,
3. WinRE.WIM (inside Install.WIM)
4. and maybe for main distribution tree (burned into ISO).
Directories (with time chronology of their creation):
ISO is extracted to C:ISO
Boot.WIM is mounted to C:Mount
Install.WIM is mounted to C:Mount (after Boot.WIM is unmounted)
While Install.WIM is mounted, the WinRE.WIM is mounted to C:WinRE
Is this below correct? (after LP are added)
Boot.WIM:
dism /image:C:mount /Gen-LangINI /distribution:C:mount
WinRE.WIM:
dism /image:C:winre /Gen-LangINI /distribution:C:winre
Install.WIM:
dism /image:C:mount /Gen-LangINI /Distribution:C:ISO
dism /image:C:mount /Gen-LangINI /Distribution:C:mount
(both?)
My doubts:
A. I don't believe it, because unpacked WIMs have directories like "Program Files" "Windows"... so "sources" (generated by /Gen-LangINI) directory looks inappropriate. IMHO distribution shouln'd be same as mounting point, but I just mounted vendor's boot.wim it ALSO has Program Files", "Windows"... AND "sources" inside.
B. Also I am not sure about those two commands in Install.WIM. Isn't it overkill
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Mar 23, 2013
I am running Win 8 Pro.
My set up has 2 x 650 GB WD Black hard drives and a Samsung 840 (non pro) for the boot drive.
I have run the latest Samsung Magician, however the BIG problem is that it has stopped the windows 8 Defrag program.
I reinstalled Win 8 and all was OK, (now for the bit about me being thick -- ) I thought I would try the old version of Samsung Magician, and Bu**er me if has not only done the same thing again, turned off defrag and optimize, I am just unable to open defrag in order to defrag my WD drives.
I do not really want to reinstall Windows 8 again unless I have to, so how to switch defrag bag on again.
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Mar 9, 2014
I've got a Samsung NP550P5C laptop with the following specs :
-i5-3210M
-6 GB RAM @ 1600 MHz
-1 TB HDD @ 5400 rpm
-2 GB nVidia GT650M with Optimus
-Windows 8 Single Language 64-bit
It came with Recovery partitions. Now using the Samsung Recovery application I had copied my recovery files to another external HDD alongwith a backup of C drive. Now all these are in some weird extensions. I refreshed my PC and then the problems began. The problems were :
-No Fn key working
-Samsung recovery did not recognize factory condition recovery point,i.e,Factory reset option was gone.
-The backup on external HDD was showing up on Samsung Recovery, but after clicking on it, it would go on a restart and recovery never happens.
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Jul 23, 2013
I'm using Samsung Ultrabook Np-530U4C-S01. Here is tech specs. (using Windows 8, not 7)
[URL]
So when i start my computer it has avg 2.5 GB memory. Here is task manager SS:
high ram usage problem - Imgur
So why is that?
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Jul 30, 2014
Today I started on do a disk defrag on my wifes computer using defraggler. When I opened the application under "disk health" in yellow said warning. I went to the health tab and shows the HDD temp is green which means within the allowable number but what can I do to give me more information on why I am getting this message?
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Feb 15, 2013
I have 2 accounts on this PC, one is a MS account, the other is the built-in Administrator account, which I renamed and assigned a complex password to make it difficult for anyone to get into. However, I recently disabled the Admin account with the "net user administrator /active:no" command, and then deleted both the Administrator and Enigma (the name which I renamed it to) folders in C:Users. I also went into Control Panel and made sure that the user is gone, it does not appear now. I can still log into my PC via the MS account since it has admin rights.
But after rebooting the Admin/Enigma account still appears on the login screen and asks for a password. So I reenter the old password and it then hangs with a "Preparing Windows" message. Then I do a hard reset and log into the MS account, I can see that a TEMP folder has been created at C:Users, which I assume was created as a result of trying to log in as Admin/Enigma. I'm not sure, but I'm guessing that the PC still remembers the password and other info associated with the account, and that info must still be stored somewhere in the Registry. That seems to be the only logical cause of the issue.
So, I need locating that info and resetting it, because I intend to reactivate Admin again, but this time I'm going to leave it alone. I had deleted it in the 1st place because of the appearance of 2 usernames for the account at C:Users, and found that odd, so I figured I could get rid of both and then recreate/reset. I rarely use the account anyways because it is a security risk, and only to do a handful of things that I've had trouble doing with the MS account, despite it having admin privilidges.
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Apr 11, 2014
I have a Toshiba Encore, which I updated. When I start it up it has the message 'Preparing Automatic repair', then a black screen and a Windows windows flashes up for a split second. I then get the message 'Diagnosing your PC', the 'Attempting Repairs'.
I then get a blue screen with the title 'Automatic Repair' with the message: Automatic Repair couldnt repair your PC...... Log file C:windowssystem32logfilessrtsrttrail.txt
There are two options 'Shutdown' and 'Advanced options'.
'Advanced options' gives:
Continue'- exit to windows 8.1
'Use a device'
'Troubleshoot'
'Turn off your PC'
Troubleshoot gives:
'Refresh your PC'
'Reset your PC'
'Toshiba maintenece'
'Advanced Options'
Advanced Options gives:
'System restore'- ive tried this but there are no restore points
'System image recovery'
'Start up repair'- Tried this, just goes to 'Preparing automatic repair'
'Command prompt'- This works
'UEFI Firmware Settings'
'Start-up Settings'- Tried this, just goes to 'Preparing automatic repair'
So apart from refreshing and resetting which I haven't tried yet, I can get into a Command prompt. The command prompt starts in X:. When I open Notepad and browse the file system i notice that X: is called 'Boot'. I'm wondering whether the 8.1 update has put something on my PC that makes it try to boot from X: instead of C:. Is there any way I can check what drive the PC is trying to boot from?
The log file states
Root cause found: Boot manager failed to find OS loader
Repair action: File repair
Result:failed. Error code 0xa
Repair action: Boot configuratio data store repair
Result:failed. Error code 0x490
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Oct 7, 2012
Newly installed windows 8, and attempting to watch movies on Xfinity. the movie starts, runs for about 2 seconds, and then Silverlight chrashes.I installed the newest Silverlight, and Windows 8 is running in 64 bit.
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Sep 15, 2014
How to manage my laptop from ah dell crash?i mean when i on my dell laptop and it appeared like this " an unhandled exception occured in dell.all browser is close now.what to do?
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Feb 8, 2014
I purchased a Inspiron 17 7737 directly from [URL] on 12/5/2013. It was delivered on 12/182013. It had Windows 8 as the operating system. I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me. I understood that this was a problem for others and did not pursue it further at that time. I was out of town for 2 weeks in January and did not use the laptop during that 2 week period. When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again".
I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message. I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again.
This did not change the error message when trying to download to 8.1. At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution. They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.
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Oct 9, 2012
I am getting access denied when attempting to get into a folder. Just recently installed Windows8. I had the same issue with win7, but I managed to resolve it. What do I need to do to get around this? I don't remember ever having had a problem with simply getting into one of my own folders.
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