Windows 8 Upgrade Assistant Stalls - Error Retrieving Scan Report

Dec 20, 2012

When I run the assistant I got and internal error msg and the program stops running. I tried turn off my antivirus but that didn't work. It reads Internal Error:Error retrieving the scan report. I'm running Windows 7 Home Premium 64 bit.

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Maintenance :: Samsung 300e / Windows 8 - Error Occurred While Attempting To Generate Health Report

Sep 20, 2013

Windows8, 64x, i3, 4gb samsung 300e can not generate its health report. I did sfc scan(found some corrupted file but says it could not repaired some of them), hard disk and memory test(fine), disk cleanup done and I have tried exclusive microsoft services system start up (msconfig settings) but still failed to generate report.

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Windows 8 Backup Stalls At 97 Percent On 2 Laptops

Jul 7, 2013

This happens on 2 different laptops, a Lenova Ideapad and a Sony Vaio.

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Virtualization :: Windows 8.1 - Can't Get Rid Of Program Compatibility Assistant

Jul 16, 2014

I'm trying to set up Virtual PC 2007 SP1 on Windows 8.1 Pro with Update.

By default, the Program Compatibility Assistant blocks this with the following notice:

The easy way to get around this is to rename the installer and then rename the main EXE that gets installed. There are a few other tricks (including replacing VMM.sys) and then it works. However, the EXE rename appears to be affecting my ability to double-click on a VM to start it so I thought it would be nice to just disable PCA altogether so I don't have to rename the EXE. Following the various instructions (including some from Microsoft), I haven't been able to disable PCA. Specifically, I have:

1) Attempted to create an EXE exclusion by editing the registry and creating a REG_MULTI_SZ value called "ExecutablesToExclude" with the full path to the Virtual PC.exe excutable in the following registry locations:- HKLMSOFTWAREMicrosoftWindows NTCurrentVersionAppCompatFlagsCompatibility Assistant- HKLMSOFTWAREMicrosoftWindows NTCurrentVersionCompatibility Assistant

2) Changed the following Group Policy settings:- Computer Configuration > Administrative Templates > Windows Components > Application Compatibility:Enabled "Turn off Application Compatibility Engine"Enabled "Turn off Program Compatibility Assistant"- User Configuration > Administrative Templates > Windows Components > Application CompatibilityEnabled "Turn off Program Compatibility Assistant"

3) Stopped and disabled the following services:- Application Experience- Diagnostic Policy Service- Program Compatibility Assistance Service

Despite doing all of this, I keep getting the error popup above. It keeps coming back from the dead like {insert your favorite horror movie villain here}.

In the Event Viewer logs, I also see a "Critical" error (event ID 2) from source "ApplicationExperienceInfrastucture" that says "The application (Virtual PC 2007 SP1, from vendor Microsoft) was hard-blocked and raised the following: Virtual PC 2007 SP1 is not supported on this version of Windows. For more information, contact Microsoft."

I'm guessing that Microsoft changed PCA in the Windows 8.1 Update but hasn't documented the changes yet. How to fully disable PCA?

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Maintenance :: Windows 8 Battery Report?

Feb 20, 2013

I stumbled across this on another site. Win 8 has the ability to generate a detailed report about your notebook/laptop's battery. Worth a look...

Battery Usage Report - Generate in Windows 8

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Maintenance :: Windows 8.1 - Microsoft Restore Point In HP Support Assistant

May 13, 2014

I need some info re creating restore points. In the HP Support Assistant, under updates and tune-up-change tune-up tasks, should the "set restore point" be turned on to "yes" when a tune-up is scheduled? I understand that windows 8.1 automatically sets restore points, but I don't know how or when or where the restore point info is stored. Is the HP Support Assistant "set restore points" the actual method used by Microsoft or an additional option?

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Transfer From USB Card Reader Stalls On Population

Jan 27, 2014

I have been having some strange issues with transfers from a USB 3.0 compact flash reader lately. When I start the transfer the speeds top out at 130 Mb/s but soon drop to 0 Mb/s. This seems to happen the moment that Windows 8 "populates" the Explorer window. When I am getting normal speeds explorer shows no files in it's window that have transferred. Once the files that have transferred populate the window the transfer drops significantly for the remaining transfer. I have recorded a small video to show this. Very bizarrre. Almost seems like an indexing thing.

[URL] .....

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Setup Installation :: Win 8.1 Stalls During Loading Screen?

Feb 8, 2014

Today, I restart my PC and now it refuses to load Windows. I have changed nothing recently, neither in BIOS nor software. It was a simple, routine restart and it hasn't worked since. I even tried re-imaging my primary drive from 1 month ago (after trying more recent images) and I still have the issue. In BIOS, all drives are recognized, bootable discs work fine. I tried resetting the BIOS just in case to no avail. Also tried disconnecting all USB devices, no good. I can't even get Linux to load, so I am suspecting my SSD might be shot--but it shows fine in BIOS. I don't mind replacing the drive, but I want to be more certain that is the issue before I spend the money. Or would this possibly be a motherboard issue?

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Can't Turn Off Program Compatibility Assistant

Feb 22, 2014

I'm in need of installing IntelliType 6.x to be able to use all functions of my Microsoft Office Keyboard, but the Program Compatibility Assistant doesn't let me, even though I've correctly set the policy rules (as described here) and even turned off the Diagnostic Policy Service.

The only options I have is "get help online", which tells me that I should download the latest version, and "close" which doesn't run the installer at all.

I understand the program might not work, but Microsoft should at least allow people to bypass their "Let Microsoft decide for you" BS (which I've met like six billion times by now) and let the idiots (i.e. me) take the risk of ruining their computer if they want to.

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Maintenance :: How To Generate System Health Report

Aug 16, 2014

Since apparently they removed the Performance and Information Tools section of the Windows 8.1 Control Panel, I haven't been able to find a way to generate a System Health Report.

How to generate one? Or did they remove the capability of generating one? I know I had one in 8 but I upgraded to 8.1 and nope. No section for it?

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Maintenance :: File Not Found After Auto Runs Report?

Sep 15, 2014

I got 3 'file not found' entries in my Autoruns report (see below).

Having removed filters from the report, it looks like the files are there, but not where they are expected to be (am I correct with this interpretation?).

So should I be doing something like moving them to where they should be, or deleting the 'file not found' entries, or should I just leave well alone.

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Setup Installation :: Windows 8 Upgrade Error - Can't Connect Right Now

Sep 5, 2013

Each time I try the Windows 8 upgrade assistant I get the following error: "We can't connect right now...Check your Internet connection and try again". Apparently, a number of people are having this issue

Steps to try and solve:

-Disabled AV and Firewall both software and the router firewall.
-Checked to make sure date/time was correct.
-Went to a different location so the IP address would be different.
-Tried LAN connection.

Tried on 3 different machines, both 32 bit and 64 bit. My key is a 64 bit key. At each machine, the key passes the check. But, I always have the same error. After each failed attempt, I deleted the folder:

"C:UsersuserAppDataLocalMicrosoftWebSetupPanther" where the upgrade assistant stores info about previous attempts.

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Apps / Software :: ITunes Upgrade Error On Windows 8 64bit

Nov 7, 2013

I've found that on my Windows 8 64-bit PC whenever I try to install a new version of iTunes it always gives me an error. The only way to upgrade to the latest version is to uninstall iTunes completely, reboot, then install the new version of iTunes. Could it be because I'm running the 64-bit version of Windows? It's kind of annoying completely uninstalling iTunes just to upgrade to the new version but it's not a huge issue.

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Get 0x80240031 Error When Trying To Upgrade To 8.1?

Oct 17, 2013

I get this error code every time I try and download the upgrade. It gets to around 16%-22% complete before it stops. I'll come back and I'll see this error screen, screenshot below. I've tried restarting my PC a hundred times and tried re-installing it a hundred times. I bought Windows 8 Pro a few months back. I also went into Window Update and made sure every thing was installed, all are updated to the latest.

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Can't Create System Image - 0x80780119 Error After Upgrade From 8 To 8.1

Oct 19, 2013

I have upgraded my Windows 8 PC to 8.1 yesterday and it seemed like everything is working fine until I tried to create System Image. I got an error 0x80780119 saying that there is to little space on one of the partitions.

I started looking into this problem and indeed one of the partitions does not meet the requirements. There are following partitions on my drive:

Code:
DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Recovery 300 MB 1024 KB
Partition 2 System 100 MB 301 MB
Partition 3 Reserved 128 MB 401 MB
Partition 4 Primary 74 GB 529 MB
Partition 5 Primary 390 GB 75 GB

Partition 1 has only 13MB free space. Partition 2 has 70MB free space, partition 3 is MSFTRES, partition 4 is my C drive with around 35GB free and partition 5 is not included in system image.
Partitions were create like this during installation of Windows 8 - clean install from scratch. I am using UEFI so the drive is GPT formatted.

So I thought, OK I can resize my C drive a little, move the partitions and expand the 1st one. I tried using GParted but it is not able to move the MSFTRES partition. It does not recognize the file system on it.

So the question is: Is it possible to "clean up" the 1st partition in anyway? If not, is there anything special about MSFTRES partition? Or can I just remove it and create it a little further and just flag it as msftres with GParted?

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Setup Installation :: 8.1 Upgrade Fails - Error Code 0x800703f9

Oct 19, 2013

On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:

Getting the update ready This App wasn't installed, - view details.Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9

I've tried installing with nearly every non-windows process disabled, but that doesn't work.

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AOMEI Partition Assistant Standard To Add A NTFS Partition To USB Drive

Jul 17, 2014

i'm using Windows 8 Home 64 Bit.

I used AOMEI Partition Assistant Standard to add a NTFS Partition to my USB drive. I want to store large files over 4GB on this partition, while having the rest of my files on the primary partition which is FAT32. The problem is, when I plug my drive into the computer it only shows the primary partition.

Is there any way to get Windows to show both partitions when I plug the device in? I want to be able to store files on both partitions.

After doing some research, I found that one possible way would be to set the USB device as a "Fixed disk". I was unable to figure out how to do this.

The device is a 32GB Silicon Power Blaze Removable Disk with USB 3.0.

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Network / Sharing :: Can Task Manager Report Completely Wrong Network Speed?

Jul 17, 2014

I have a 20mbps upload with my ISP and I'm getting around 18.5 consistently. I've started using Zoolz for backing up and I have been assured it does not throttle the bandwidth. It reports it is uploading at around 15-16mbps which would be absolutely fine but Task Manager and NetSpeedMonitor show the upload speed as considerably lower.

I've attached a screenshot showing the difference but I was wondering if Task manager and NetSpeedMonitor could be wrong at all? It seemed quite coincidental that the speed reported by Zoolz was roughly what I would expect. Is there any sort of traffic that wouldn't show with Task Manager?

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Setup Installation :: Windows 8 To 8.1 Upgrade Failed - Must Upgrade System BIOS

Jul 3, 2014

Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:

Couldn't install Windows 8.1

Contact your PC manufacturer to see if you can upgrade the System BIOS

When I clicked the OK button, it then gave me the informative and grammar-challenged error box:

Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104

Try again Cancel

Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.

Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:

This PC doesn't meet system requirements

Contact your PC manufacturer to see if you can upgrade the System BIOS

Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.

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Security :: Why Does Windows Defender Want To Scan PC So Often

Jan 2, 2014

Why does Windows Defender want to scan my PC so often? I have it scheduled to scan daily at about 2:30 AM. Sometimes after about 4 hours it says I need to scan.

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Add Right Click Scan For Windows Defender

Jan 13, 2013

I see there is no right click scan for virus with windows defender on windows 8. How to add that functionality?

I found a site that shows how to add it via regedit, but I couldn't get it working on my machine.

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Windows Fax And Scan Does Work On Network Device

Apr 13, 2013

Scanning device is an HP Photosmart All in One HP 2575. i first installed it as an USB device and Windows Fax and Scan recognized it and scanned nicely. I then installed it as a network device and WFS would not recognize it as a scanning device when I unplugged the USB cable. It prints just fine but will not scan.

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Security :: Windows Defender Schedule Scan?

Sep 15, 2014

windows defender schedule.JPG (88.4 KB)

I am trying to do a windows schedule scan, but when I set it I am getting this (see attached)

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Security :: Windows Defender Keeps Telling To Scan Now?

Jun 21, 2013

For some odd reason WD keeps telling me I need to do a scan (it's in orange in WD) even though I do a scan everyday via the Task Scheduler. After any kind of scan it resets itself (I don't need to scan, green in color). Some time period later it tells me a scan is needed.

Is there some option that controls how often WD tells you to do a scan?

This started happening about a week or so ago. I don't have anything running on my system that IMO is doing this.

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Windows Fax And Scan Grayed Out Forward As Email

May 27, 2014

I need to email scanned copies of different things. I can scan them ok, but I am having a hard time emailing them. I have tried setting up my gmail account in the scan setting window with no luck. With another program (paper port) I could just drag the file into the email - this won't work in the windows fax and scan program.

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Maintenance :: Windows 8.1 Chkdsk Scan Hanging?

Jun 13, 2014

Today I've tried doing a Chkdsk scan on my primary drive. Through the console, I entered this line to start the process on a re-boot 'chkdsk /f /r c:'.

I afterwards left it to do it's work for the next 1 and half hours '6:40-8:10pm', during this time I went to check on the progress of the scan and what I saw was that it was only '10%' into completion, this confused me greatly as previous computers that I have owned would atleast be around 70, or 80% percent completed, so not knowing what to do, I did a cold-boot.

From what I can tell, no visible damage has afflicted said the drive I did the chkdsk scan process on, but I would still very much like to know why my scan is hanging.

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Maintenance :: Windows 8.1 Wants To Scan And Repair Drive On Every Boot

Jan 5, 2014

I have this identical problem mentioned here : Scanning and repairing volume (?Volume...) on startup

I think it has something to do with my deleting the 'system reserved' 350mb partition when I reinstalled Windows 8. I don't want it showing in My Computer and when I go into Disk Management and give it a drive letter, this message goes away on boot. But, since I can't merge this very small partition with any other drive, I'm not sure how to not show this drive and not get the scanning message on boot up.

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Maintenance :: Windows 8 / New Chkdsk And Drive Activity After Scan

Feb 24, 2014

I have some questions regarding the new Chkdsk in Windows 8 (I'm using Windows 8.1 Pro 64bit).

note that Windows 8's Chkdsk has changed considerably since the previous Windows versions; so if you know about the Chkdsk in Windows 7 or previous Windows versions, this could not apply to the Chkdsk in Windows 8.

I also point out that I'm talking about the GUI version, accessible from the drive's properties Window.

My main questions are: when Chkdsk has finished scanning, and the results window appears, can I at once proceed with the following, or should I wait some time:

1) In case of an external USB drive, disconnect the hard drive (with "safely remove hardware", even if the cache is turned off), and turn it off.

2) In case of an internal drive (HDD or SSD), reboot Windows, or turn off the computer.

My worry is that if I would disconnect a USB drive, or reboot or turn off the PC in case of an internal drive, before the Chkdsk-related activity is finished, then the file-system of the disk in question could get damaged.

My doubts come from the following facts:

- I have been told that when the Chkdsk results window appears, this means that Chkdsk has finished working with that drive; but I have noticed that some short drive activity is happening some seconds (about 6) after the results window appears (should be a write activity, not sure if also read activity). I noticed this by observing the LED on my USB drives, and also by monitoring the drives in question with Windows 8's new Taskmanager.

- In case of disconnecting USB drives, I have been told that I can be sure that if some drive activity is happening, then the "safely remove hardware" feature won't have effect, and would warn me that there is disk access going on; but I have tried to select "safely remove hardware" while Chkdsk was in the middle of a scan, and the result was that Chkdsk got interrupted (with an error messsage appearing probably from Chkdsk), and the USB hard drive got removed. Though this seems not to have caused any file-system errors (I did another Chkdsk scan later).

You may think that I just need to look at the drive's LED, or monitor the drive's activity with the new Taskmanager, and take note of after how much time the drive activity ceases. Then I would just need to wait so long before disconnecting the USB drive, or rebooting or turning off the PC.

My problem here is that I'm not sure if the new Taskmanager, or the drive's LED, are sensible enough to detect even the smallest disk access, which could get unnoticed. I'm not sure how much I should wait... seconds? Minutes? What do you think? Perhaps there's no need to wait at all?

I did some tests by disconnecting (with "safely remove hardware") a USB drive shortly after doing a Chkdsk on it. Then I did another Chkdsk after turning it on again. I didn't get any error message from Chkdsk. But I'm still worried that there could be an unfortunate moment, during which a disconnection (still with "safely remove hardware") could cause problems, perhaps because in that moment a write operation could be in process.

I think I have read that the new Chkdsk in Windows 8 uses VSS ("Shadow Copy") to check the drives while keeping them online. With this new Chkdsk, I think it is possible to continue using the drive while the scan is happening, even on the system drive.

I was thinking about this: is it possible that the short activity which I have noticed after Chkdsk's results window appears, comes from this Shadow Copy Service, which is "unmounting" (?) the shadow copy used by Chkdsk?

If this is true, is it important to let the "unmounting" task happen, or can I disconnect, reboot, or turn off before it starts? And what happens if I interrupt this "unmounting" task in the middle, while it is in process?

Does it make some sense to wait some time after doing a Chkdsk, or can I at once proceed to disconnect the USB drive, or reboot or turn off the PC (in case of internal drives)?

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Maintenance :: Windows 8.1 - What Would Make Defender Scan For 58 Hours

Dec 27, 2013

i have a client running windows 8.1. on a touchscreen laptop. He set a full scan and it was running for 58 hours till he finally shut it off.

He also has malwarebytes and on a full scan it took 2 days to finish.

Quick scans take about a half hour.

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Hardware Drivers :: Windows Can't Load Scan Profile

Dec 8, 2013

I know that Windows Fax and Scan is not an ideal solution for scanning, but I'd like to avoid installing additional third party software, if possible.

WF&S works fine with my (Canon) scanner. It scans without a hitch. However, it is only able to use the default scan profile. If I try to create my own scan profile, I get this message:

"Windows can't load your scan profile. Your profile settings might not be compatible with this scanner."

I know that my intended profile settings (600 dpi, scan to PDF) are compatible with my scanner. How can I get WF&S to create a profile with my settings?

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Security :: Windows Defender Definitions - Not To Do A Full Scan

Mar 9, 2013

It is advisable not to do a full scan for the moment. There was a problem in the latest definition update and in some cases after doing a full scan, if it completes, Windows Defender has been turned off.

Microsoft is aware of the problem and is working on it.

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