Get 0x80240031 Error When Trying To Upgrade To 8.1?
Oct 17, 2013
I get this error code every time I try and download the upgrade. It gets to around 16%-22% complete before it stops. I'll come back and I'll see this error screen, screenshot below. I've tried restarting my PC a hundred times and tried re-installing it a hundred times. I bought Windows 8 Pro a few months back. I also went into Window Update and made sure every thing was installed, all are updated to the latest.
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May 11, 2014
I'm unable to install windows 8, it downloads but I get an error code : 0x80240031
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Oct 20, 2013
I am trying to download the windows 8.1 on a windows 8.0 Toshiba S855D-S5120Laptop. Laptop specs 2.3 APU A10 Quad Core, 700 Giga HDD, 8 Giga RAM, and graphic ATI 2 giga memory 1200 x 800 screen . The OS is the first edition of windows 8.0 and I had widows preview 8.1 on it downloaded from the windows store. When I download the windows 8.1 from the store, I get this error code 80240031 ( I looked up the error coded and it mean invalid file) at 50% file download. I have used the windows restore function to restore the laptop to windows 8.0 and still the windows update does not work. I have tried resetting setting to default factory settings and same thing happens with the download. I have also bought the window pro 8.1 pack and the same thing with the windows 8.1 it stops at 50% and same error code comes up. I have also done the WSReset.exe and no improvement. I have all of windows updates and still nothing I do is working.
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Sep 5, 2013
Each time I try the Windows 8 upgrade assistant I get the following error: "We can't connect right now...Check your Internet connection and try again". Apparently, a number of people are having this issue
Steps to try and solve:
-Disabled AV and Firewall both software and the router firewall.
-Checked to make sure date/time was correct.
-Went to a different location so the IP address would be different.
-Tried LAN connection.
Tried on 3 different machines, both 32 bit and 64 bit. My key is a 64 bit key. At each machine, the key passes the check. But, I always have the same error. After each failed attempt, I deleted the folder:
"C:UsersuserAppDataLocalMicrosoftWebSetupPanther" where the upgrade assistant stores info about previous attempts.
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Oct 19, 2013
I have upgraded my Windows 8 PC to 8.1 yesterday and it seemed like everything is working fine until I tried to create System Image. I got an error 0x80780119 saying that there is to little space on one of the partitions.
I started looking into this problem and indeed one of the partitions does not meet the requirements. There are following partitions on my drive:
Code:
DISKPART> list partition
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Recovery 300 MB 1024 KB
Partition 2 System 100 MB 301 MB
Partition 3 Reserved 128 MB 401 MB
Partition 4 Primary 74 GB 529 MB
Partition 5 Primary 390 GB 75 GB
Partition 1 has only 13MB free space. Partition 2 has 70MB free space, partition 3 is MSFTRES, partition 4 is my C drive with around 35GB free and partition 5 is not included in system image.
Partitions were create like this during installation of Windows 8 - clean install from scratch. I am using UEFI so the drive is GPT formatted.
So I thought, OK I can resize my C drive a little, move the partitions and expand the 1st one. I tried using GParted but it is not able to move the MSFTRES partition. It does not recognize the file system on it.
So the question is: Is it possible to "clean up" the 1st partition in anyway? If not, is there anything special about MSFTRES partition? Or can I just remove it and create it a little further and just flag it as msftres with GParted?
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Oct 19, 2013
On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:
Getting the update ready This App wasn't installed, - view details.Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9
I've tried installing with nearly every non-windows process disabled, but that doesn't work.
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Nov 7, 2013
I've found that on my Windows 8 64-bit PC whenever I try to install a new version of iTunes it always gives me an error. The only way to upgrade to the latest version is to uninstall iTunes completely, reboot, then install the new version of iTunes. Could it be because I'm running the 64-bit version of Windows? It's kind of annoying completely uninstalling iTunes just to upgrade to the new version but it's not a huge issue.
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Dec 20, 2012
When I run the assistant I got and internal error msg and the program stops running. I tried turn off my antivirus but that didn't work. It reads Internal Error:Error retrieving the scan report. I'm running Windows 7 Home Premium 64 bit.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Oct 20, 2013
I've just upgraded from win8 to win 8.1 using the windows update (store), my questions are :
1. Can the ISO file that was automatically downloaded by the system during windows 8 upgrade to 8.1 be saved or backed up? the download was about 2.6 GB.
2. If so can the backed up file be used to do a "clean install" in future on the same machine?
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Oct 23, 2013
I have win8 pro activated with online kms server. Because of that store upgrade cannot be done. How can I upgrade to 8.1? Do I need to download the enterprise upgrade iso or what?
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Sep 5, 2013
Any way yet to upgrade Windows 8 to 8.1 doing an in-place upgrade so no applications, drivers, etc. have to be re-installed? I know installations will be able to do in-place upgrades using the Windows Store but I've only seen activations regarding complete-wipe upgrades. I'm not particularly worried about activation at this point since I know I'll be able to activate on 8.1...but actually doing the in-place upgrade is what I'm wondering about right now.
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Mar 20, 2013
Can I use my windows 7 on another pc after I upgrade to Windows 8?
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Nov 5, 2013
Is there any way to upgrade Windows 2 go 8.0 to 8.1? If I understood right, norm it does not allow you to upgrade Windows 2 Go, but aint there a way to change something to make it upgrade it?
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Nov 2, 2012
I just get a new PC with Win 8 Core with it.
Is it possible to upgrade it to Win 8 Pro using the KMS key?
Tried to upgrade directly using Win 8 Pro MCP key got from MS but failed...
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Sep 19, 2013
How I can make Win 8.1 upgrade to Win 8.1 64 bit?
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Oct 17, 2013
I upgraded to Windows 8.1 from my OEM version of Windows 8 on a machine that's about 4 months old. I'm seeing a watermark showing the release version and complaining about my UEFI secureboot setup. Any way beyond locking my UEFI BIOS?
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Jan 20, 2014
After upgrading a Dell XPS One using both Intel HD 4000 and nVidia 640M graphics, the computer takes 5 minutes to restart. The restart screen immediately shows up after hitting the restart button. Then the screen goes black for 5 minutes. Afterwards the Dell logo shows up and everything starts fine from there. I don't understand why the monitor stays black for 5 minutes before restarting.
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May 2, 2014
A while back I purchased a computer that had Windows 8, I then upgraded it to 8.1 when the update came out.
Through work I have been given permission to us one of the MAK keys we have for 8.1 Pro/Enterprise, and trying to use "Windows Anytime Update" says I cannot upgrade using the key. I don't want to install over everything or upgrade using the install CD as it usually messes things up... Is tehre an easy way to upgrade from a OEM base version to a MAK Pro/Enterprise edition?
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Feb 15, 2014
my hardisk almost full so is it possible to change operating system from windows 7 to windows 8.1 without formatting? don't wan't to risk losing data.
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Oct 1, 2014
My laptop automatically updated to Windows 8.1 and now my HP wireless printer is not recognized.
Even if I plug it in to the USB port, it's like it won't even find the printer. I don't even hear the sound that the printer is plugging in. I have tried several USB ports and yes, the ports are working as I have tried other hardware in them.
Hate Windows 8
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Sep 6, 2013
I have been facing issues with my WD Passport harddrive not getting detected on the USB port after my windows 8 Upgrade in my laptop. In my desktop, there is no issues which has Win 7.
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Mar 3, 2013
Is it allowed to upgrade to Win 8 pro 64 bit from Win 7 32 bit?
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Oct 19, 2013
i upgraded to win 8.1 from the store on my 3 computers, they are all legitimate installations of pro,and now the store app crashes on 2 of my computers, I can see the live tile working,but when I click it opens and just goes away, but I can still see it up on the left side with running apps as if it's open, but every time I click it just goes away, have tried the apps fix and the accounts fix,it says it can't verify my account and to go to store and sync and verify, but I can't get into store to do that, I've signed in with microsoft account and local account,the computer that store is working on is a local account....
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Nov 20, 2013
I have a copy of windows 8 AIO how to upgrade an exixting sistem or modify it so that it can be installed? I tried to edit the ei.cfg file but when I try to install it tells me to use one copy suitable for 64bit.
My ei.cfg modified
[EditionID]
ProfessionalWMC
[Channel]
OEM
[VL]
0
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Apr 9, 2014
I've bought a Dell XPS 12 laptop (9Q33 model). It comes with preinstalled Windows 8. According to a support article I've found, this model supports upgrading to Windows 8.1. Where can I get this upgrade? It's absent in Windows Store.
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Nov 27, 2012
Presently My system OS is windows7. I want windows latest version 8 on my pc. I dont know how to upgrade windows7 to windows8. so, what is the process of upgradation.
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Oct 19, 2013
It's a temptation to install and explore 8.1, but siding on the side of caution and prefer to delay the upgrade.
The 8.1 upgrade is NOT automatic, is it?
I would like to wait, maybe a month, for all the kinks and bugs to get worked out of 8.1 before it's installed on my PC.
Using a dual-boot, with Win7 on the other side. If it's not possible, then I plan to continue with just using Win7.
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Aug 17, 2014
The PC boots up and I can log in ok but I am unable to open any browsers, use the start bar or actually get in to most programs, use the search function or get in to any settings as it just hangs.
I can get to the start menu through charms and I can access My Pc from there but opening control panel hangs as well. I am also unable to get to the troubleshooting and repair.
I have tried to restart and press and hold the shift key but it just hangs again when restarting, also tried to log out of my profile but that also hangs.
I have tried to boot from a USB with a windows 8 ISO to get in to the repair from there but that doesn't seem to work - Also the windows product key shows as 'not available' ?how to actually do anything with my now expensive paperweight that has a pretty but non-functioning desktop screen ?
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Oct 18, 2013
I installed the windows 8.1 update thinking it would just upgrade the system but it looks as though it's done a reinstall. I've now got loads of things not working, my programs have lost lots of there settings and it seems really slow.
I'm currently restoring a true image back up and I'm praying it's going to work , I don't think I'll bother with 8.1 until I reinstall the system from scratch.
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Dec 15, 2012
I'm stuck. I ran Windows 8 Upgrade Assistant prior to installing Win 8. According to the report I needed to delete Intel(R) Pro Network Connection 12.1.12, which I did.
I upgraded to Win 8 but now I have no permissions. I'll looked at all the threads about opening a cmd windows, which I can, but since I logon to the O/S with just user level permissions I can't issue any admin level apps. I can't even navigate to my C: drive. I get 'Access is denied'.
I'm tried right-clicking on the Command Prompt and 'Run as Administrator', nothing. Which makes sense since I'm logon on with only User rights.
I need full admin rights. I can't update my HOSTS file which really screws up my FTP and Telnet sessions.
I cannot logon as administrator, so I can't change anything. Should I reinstall??
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