Printer Not Recognized After 8.1 Upgrade
Oct 1, 2014
My laptop automatically updated to Windows 8.1 and now my HP wireless printer is not recognized.
Even if I plug it in to the USB port, it's like it won't even find the printer. I don't even hear the sound that the printer is plugging in. I have tried several USB ports and yes, the ports are working as I have tried other hardware in them.
Hate Windows 8
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Oct 30, 2013
Have finished upgrading to Windows 8.1 and my RAID-5 ReFS volume has NOT yet been recognized. It was not available in "This PC" after the upgrade... and was still not available after using the ReFS registry hack. After applying the hack and restarting the computer, the only change was the System Reserved portion of my C drive became visible.
Under Administrative Tools> Computer Management> Disk Management, the drives in question are visible as a single RAID-5 volume but Status shows "failed", the file system entry is empty, and the drive letter is absent showing a red "x" icon.
Currently downloading the latest chipset, SATA AHCI, and graphics drivers for my mobo. Will update once those have been installed.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Oct 20, 2013
I've just upgraded from win8 to win 8.1 using the windows update (store), my questions are :
1. Can the ISO file that was automatically downloaded by the system during windows 8 upgrade to 8.1 be saved or backed up? the download was about 2.6 GB.
2. If so can the backed up file be used to do a "clean install" in future on the same machine?
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Oct 15, 2013
At first I thought maybe it was the one movie(battleship), but after subsequent testing with different dvd movies, I have to ask, is it normal for the dvd drive to sometimes not recognize theres a disc loaded?
I've got cyberlink power dvd 9.0, which has a dvd movie playback codec.. so its not a software issue.
I've also got vlc media player which comes with a dvd movie playback codec, so again, not a software issue
Could this be my drive showing signs of premature impending failure on a machine just under a year old? or is this windows stuffing up and not recognizing theres a disc loaded?
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Jun 27, 2014
when plugging in my seagate freeagent hard drive i get the message "USB device not recognized. I have been to device manager and it appears as "unknown USB device (device descriptor request failed)". I have tried uninstalling it and reinstalling, checked for new drivers/updates.
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Jul 16, 2014
My Acer Aspire A7600U-UR24 came with windows 8. I made a recovery drive by choosing "create recovery drive" in windows 8. After making the drive i installed windows 8.1 from DVD. Some time later I tried to restore it back to factory with my recovery usb. Every time I try I get "windows cannot find a system image on this computer" even though my flash drive is plugged in. I tried booting from the drive, doesn't seem to work. Not sure if my windows 8.1 version not being activated has anything to do with it (I installed 8.1 on 2 computers from the same dvd didn't realize i couldn't do that) . but I think I should still be able to boot from the drive.I was thinking if the problem is my flash drive, can I somehow transfer the system image from one flash drive to another?
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Feb 12, 2013
What is the maximum memory that Windows 8 64-bit will recognize?
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May 14, 2013
Sometimes this message window appear and disappear as attached.
My motherboard is p6x58d premium and I installed every possible drivers. However this window is still coming.
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Jan 22, 2014
Previously I had Microsoft LX-3000 USB headphone, windows used to recognized those as headphone, but these new
HP USB headphone are recognized as Speakers. How I can I change it ?
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Jun 10, 2014
I recently bought a cheap USB Hub off eBay. I plugged it in and connected my devices and it always works.
However, about 75% of the time when Win 8 boots, I get about a dozen "USB connect/disconnect" sounds and a window that says "USB Device not recognized". (sometimes 3 or 4 of these windows)
I've searched for this issue but every post that I find provides a recommendation for a USB device that is not working. None of these suggestions applies because after all the boot noise, the hub and it's devices work. It just seems like Win 8 is having trouble recognizing the Hub but keeps trying and eventually succeeds.
The Hub is plugged into a USB 2 port with a scroll wheel mouse and a Dymo LabelWriter 400 connected to the hub.
Win 8.1 Pro X64
Asus CM3870
Intel Core i7-3770
16GB RAM
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Mar 10, 2013
My Seagate GoFlex 500 isn't showing up in Windows. Disk Management sees it, but there's no feasible option there. It's not a blank drive, so I can't make a new simple volume, only delete it.
I have important data on there. What gives?
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Mar 11, 2013
USB drive constantly disappearing and not being recognized? My current solution is to delete drivers in device manager then wait until they load again. This is a temporary solution. I am using a VivoTab ME400C tablet pc with full win8 in a public environment as a kiosk and users are exporting data via the usb.
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Jun 30, 2014
I moved File History from one drive (E) to another (F) and although FH shows in F drive, it isn't recognized in "select a drive" in FH. The only option shown is a new drive (G) I installed for Media Recording only and the FH folder isn't there at all. How do I get FH the F drive to be recognized to enable for backup?
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Jan 23, 2013
On Windows 8, from time to time, all of my USB devices suddenly stop working, and the systray notifies that my "USB devices are not recognized." A reboot rectifies the problem, but the problem happens about once or twice a week.
Just a few weeks prior I had all of my USB devices going to a powered hub, which then was plugged into my computer. I happened to change motherboards from a Biostar 770E to an Asus M5A97 R2.0, which has plenty of USB ports. I hadn't bothered to eliminate the hub yet, and just as with the old motherboard, this one exhibited the "device not recognized" error. Ah ha, I thought! My USB hub has gone south.
So I threw it in the garbage, and plugged all of my USB devices directly into the motherboard (USB 3.0 portable drive, Logitech M705 wireless mouse, Belkin Wireless adapter, printer, and Remote Wonder. So I was quite surprised today when my USB devices dumped out, and Windows messaged me that my "USB devices are not recognized." I should note that I have installed AMD chipset drivers from the Asus website, as the board was quite unstable without them. With the Biostar, I opted not to install third party chipset drivers and it ran fine without them.
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Apr 7, 2014
Installed windows 8 on blank HD. Version was enterprise. Went through installation process, then discover that the wireless adaptor (laptop, built in) wasn't being recognized FULL stop by windows. I tried a few things. In the device manager, the wireless adaptor is not shown. However, after updating the device list, it shows one unknown device.
I looked through the preloaded drivers for wireless devices, but all of them were for USB ethernet/wireless adaptors, which as I recall from my previous installation of windows was not the type of driver that the device was using. I've also gone through the automates troubleshooting, etc, but nowhere is it even acknowledged that the device is even there. Now, my initial thinking is that it is indeed something to do with the drivers, but I'm not sure if I can find the needed ones. I'll upload more detailed information about my setup if it would be useful.
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Sep 15, 2014
when i am inserting my usb game pad, every time it is showing a error.
then in device manager i uninstalled that device, then refresh it. but still its not working. still there is an unknown device in device manager.
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Jan 10, 2013
I have a tablet that I installed Windows 8 Pro on.
Actually, I have installed Windows 8 Pro on 2 of these same tablets with the same problem.
They both have bluetooth and the bluetooth is on...and Windows 8 installs a driver for the bluetooth, but there is no bluetooth icon down by the clock in the systray.
From my understanding of Windows, if that bluetooth icon is not in the systray, something is not configuired right.
I can use a USB bluetooth dongle, and after it installs those drivers the bluetooth icon is present the systray. So, it likes the dongle. But, I don't know what the issue can be with the onboard bluetooth.
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Apr 10, 2014
DISM Analyze command not recognized?
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Nov 20, 2013
Over the past three weeks or so, there have been probably seven times my wireless USB Nexus Silent Mouse has not been recognized on cold computer startups (usually morning). Windows 8 (Pro x64) throws up a message that a USB device wasn't recognized, and I don't see a mouse cursor. Unplugging and replugging the USB mouse's stick, which is in a port on the front of the computer, solves it. The mouse driver is up to date, changing USB ports hasn't made a difference and the batteries are fine (and have been changed).
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Sep 23, 2013
I have a TSST 208DN DVD drive installed in a Win 8 Pro Toshiba C855 machine. I am no longer able to use the drive.
The problem began with my always having to reinstall the drivers upon reboot. I found a solution, or so I thought, that advised me to delete my upper and lower filters entries in the registry. I only had an LowerFilters entry for AnyDVD. I deleted it and can no longer use the drive.
Dev Mgr shows drive with yellow excl. triangle (see image #1 below) and this msg under the general tab of properties - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) (see image #2 below). I have drivers from MS and Toshiba installed (see image #3 below)
image #1
image #2
image #3
I have already uninstalled and reinstalled and rebooted many, many times. These are my current registry entries:
image#4
I have uninstalled and reinstalled AnyDVD. I have put back in the LowerFilters key and deleted it and rebooted many, many times. The registry entries look like those on my other laptop with the exception of lowerfilters set to AnyDVD and upperfilters set to the manufacturer's driver (GEARaspiWDM) and that machine works just fine - for about 10 minutes and then overheats and shuts down - it's a Dell - but that's another story.
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Jan 16, 2014
I was watching a TV show in my headphones, plugged it out for about an hour, plugged it back in during which time my Dell Inspiron 15 would have gone to sleep about 4 times.. I plug it back in after an hour and the music plays through the speakers and I looked up all solutions. None of them work. Checked my audio drives, disabled the speakers and enabled them back.. It is just a week old, my laptop.
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Oct 28, 2013
When i power on computer, my usb flash drive isn't recognized right away. I need to re-plug the flash drive every time, when i power on computer, then it's recognized normally.
It's not such a big problem, but I have this usb flash drive always plugged at computer back side.
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Dec 29, 2013
In the process of installing a new Win 8.1 machine, going mostly OK, but I have a WD Passport Ultra that is not working with it at all. I plug it in, it lights up and spins, but never shows up as a drive either in "This PC" or in disk management; nothing at all in device manager either. I would have said defective unit, but it works perfectly on all my other installs including Vista, 7, 8.0 and even a Mac! Don't know what to do here, I can certainly access the files on another machine and transfer, but I would like to use this drive with the new machine...
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Mar 27, 2014
Recently my "PS to PC Converter" USB device, as shown in image was not recognized by my laptop. It was working fine as of yesterday, where I was playing FIFA with my friend. Then today when I plug it in, it says USB device not recognized even though I can still on the analog but the controller is not detected by the game. Other games that I use to play with controllers are also not detecting the device. I kept reinstalling the driver but still the same message. Restarting computer, turning it off for a few minutes did not solve my problem too. I'm pretty sure my USB ports are fine as my mouse, keyboard and hard drives are working in all of the USB ports.
EDIT: I check the Device Manager and found a yellow exclamation mark on Other Devices named "Unknown device", I check the properties and says Code 43 on the status. I Enable/Disable it, still the same message.
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Jul 27, 2014
Few days ago I bought a new Lenovo Thinkpad Edge E540. It has two USB3.0 ports and one USB2.0. I bought the machine without OS and installed Windows 8.1 Pro(x64) myself. Everything seems to be working fine except when I want to use My WD Elements 1TB external HDD in USB 3.0 port. It just doesn't get recognized. In USB 2.0 port it works fine.
What I've gathered and tried so far :
- Device manager does not show anything not even Unknown Device , yet my USB 3.0 Kingston pendrive works fine out of the box in the same slot
- I'm pretty sure the USB power is not the issue because the WD HDD , when plugged, starts blinking for a while , then lights up fulltime and i can feel and hear the drive spinning
- I've disabled USB selective suspend in my Power plan
- I've disabled Fast Startup
- In msconfig , im stuck at "Selective startup" (if changed it doesnt even let me APPLY and switches back to Selective right after I close/change tab in msconfig, I tried doing it in safe mode , same thing)
Using my harddrive in USB3.0 speed is essential for me.
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Aug 22, 2013
So I have a WD external HD with all of my research data as well as some text books and other important things on there and for some reason I got an I/O error and after that the drive does not show on the computer anymore. The computer recognizes that there is a drive there and will read that it is a WD passport but cannot tell the size of the disk and will not register it as an external drive whose media I can explore and work with. What is wrong and how can I retrieve the data?
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Feb 13, 2014
I have an Alienware 18. Today tried updated to windows 8.1, it failed on the first try, stopping at 83% after rebooting and almost finishing the installation. I retried installing, it did the same thing, however, this time (i accepted my defeat) when signing back in, my wifi was not recognized. It won't recognize any networks (mine nor other neighbors).
It did not do this on the first failed installation. Also, I have tried re-installing old drivers (the old broadcam one), I have tried re-booting my computer, I have tried executing certain files in the command prompt(from something I read I do not completely remember).
Could it possibly be an MSI file missing? But this is really aggravating as I have a very nice new computer and windows has screwed up my wifi recognition within it. I also have tried updating drivers from the drivers website, etc.
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Sep 2, 2013
HP's support site for the specific model M6-1035 lists no driver for the webcam. it was there under windows 7 but I don't recall ever deliberately installing a driver for it - I assumed win7 had it.
Windows 8.1 does not. nothing in 'devices', nothing under device manager, and no driver listed on the HP support site. the latter is not surprising since they don't provide a host of drivers for the laptop.
No keyboard-specific drivers [like for the function keys etc], wrong firmware for optical, and other small things.
Any generic cam driver that will function?
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Aug 30, 2013
When I switched to a Windows 8 laptop from my MacBook, my iPod Classic is not recognized by the Win 8 machine. I've tried to copy and paste music files from the HD to the iPod, but once the iPod is ejected, no music shows up on the iPod. I've downloaded iTunes, which seems to recognize when the iPod is plugged in, but I haven't been able to move any music from the HD to the iPod.
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Aug 22, 2014
All of a sudden I can't reliably play any video media on my Win 8 64bit computer -- was working fine yesterday and AFAIK nothing (other than perhaps Windows automatic updates) changed. My first thought was to try and restore but even though I'm sure I created a restore point it tells me there isn't one. Sigh.
Okay, so then I try to perform a reset (but keeping all my files) and it tells me some files are missing and to insert my recovery media. All well and good, I actually have that (and know where it is) but when I insert the disk it tells me it is NOT a recovery disk.
It is, of course, precisely that -- a Windows 8 Recovery Media for Windows 8 Products 64 bit. I am running an official copy of Win 8 (well, 8.1, but I have no media for that since it was a free update). Yes, it's OEM (Dell) but that shouldn't make a difference. And, more importantly, what I am to do now?
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