Windows 8.1 Upgrade - All Settings Lost
Oct 18, 2013
I installed the windows 8.1 update thinking it would just upgrade the system but it looks as though it's done a reinstall. I've now got loads of things not working, my programs have lost lots of there settings and it seems really slow.
I'm currently restoring a true image back up and I'm praying it's going to work , I don't think I'll bother with 8.1 until I reinstall the system from scratch.
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Aug 27, 2013
I'm currently running Windows 8 that my laptop came with. I decided to wait for the official 8.1 release in October instead of the Preview.
I have a lot of Calendar reminders on my Windows 8 Stock Calendar and I was wondering when I upgrade to 8.1, will those reminders disappear?
I'm asking this because I've been reading a lot of articles that you have to re-install your apps and settings after the update.
Although you probably can't confirm this until it has released (I guess). Has any user lost their reminders on when they switched from Windows 8 to Windows 8.1 Preview?
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Apr 23, 2013
I did an upgrade (admittedly, too lazy to want to reinstall all my programs) from 7 ultimate to 8 Pro (both x64) and now only one of my DVD-RW drives shows up in computer or device manager, and scanning for hardware doesn't work. The drive does show in the BIOS however.
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Oct 19, 2013
I recently decided to upgrade to Windows 8.1 but in doing so I turned off my computer because it was taking too long to download as I had thought my computer had frozen. When I cut my computer back on, I noticed everything was gone. I had to deal with all that temporary profile mess, but I eventually figured out how to do a system restore. Now here's where things get bad. I am an aspiring young music artist and producer so files are very important to me. Anyways, the restore completed successfully but I did not get any of my files back, my downloads, pictures, documents, or programs!!!!! Is there anyway I can get all of that back?
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Feb 4, 2014
Code:
I would like to add Windows media center to winblues14?
adding serial number to system panel first says you must first activate Windows, then after Windows activation, the add features says "you cant add features to this edition of Windows"
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Jan 24, 2013
Went to change settings in PC settings and have suddenly lost all colour and lo definition text. Only way I can see is to hover mouse over the text to highlight it. Also I seem to have lost the animations in my Accuweather app. Pic is shown below
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Nov 2, 2013
After my upgrade to 8.1 Pro my computer lost the ability to sleep/hibernate. After following many tips on here, I managed to get sleep & hibernation onto the shutdown menu so manual operatin works okay.
The automatic mode is still a work in progress but I'm wondering if I've managed to get it to go into automatic sleep mode but not as yet hibernation.
I prefer to use hibernation so don't really know alot about sleep mode - I've got it configured to go into hibernation (10 minutes ) before sleep (15 minutes) in the power options.
After a period of time the computer will automatically attempt to enter either sleep or hibernation mode - not sure which. The screen switches off and the cpu increases in volume as if its consuming more power. The blue light flashes slowly which to me signifies that it has entered sleep mode. The computer has in effect shut down but sounds like its in overdrive with either the cpu or fan going ten to the dozen. Clicking the mouse wakes it up and brings it back to the sign-on screen.
So what's going on here? Is this a failed attempt at sleep mode as trying manual sleep brings the same result. It certainly doesn't go into automatic hibernation which is something I'm ultimately trying to resolve.
So I'm not sure if I've solved automatic sleep or not as its unbearably noisy and not something I can put up with.
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Aug 31, 2013
Edit: Successfully upgraded to 8.1 after uninstalling 3rd party Wifi drivers, Vid card drivers, mouse drivers, keyboard drivers and then upgrading Intel chipset drivers to Version 9.4.3.1011 WHQL from [URL]
Everything works. Damn drivers prevented the install from completing the first time
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Aug 17, 2014
The PC boots up and I can log in ok but I am unable to open any browsers, use the start bar or actually get in to most programs, use the search function or get in to any settings as it just hangs.
I can get to the start menu through charms and I can access My Pc from there but opening control panel hangs as well. I am also unable to get to the troubleshooting and repair.
I have tried to restart and press and hold the shift key but it just hangs again when restarting, also tried to log out of my profile but that also hangs.
I have tried to boot from a USB with a windows 8 ISO to get in to the repair from there but that doesn't seem to work - Also the windows product key shows as 'not available' ?how to actually do anything with my now expensive paperweight that has a pretty but non-functioning desktop screen ?
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Sep 15, 2014
I have a Toshiba (satellite) laptop and it has just been upgraded to Windows 8.1. I made recovery discs before the upgrade but would like to backup again after the upgrade so i don't have to revert to the factory set-up or refresh option as I have already had that experience and i don't want to go that route again! My laptop is only 9months old & running fine so far with no issues, i can back-up my documents etc to my flash drive but i would like to back up, 'or do you call it copying', the whole setup so if i have a problem i can re-install the whole lot as it stands from today. I have increased the system restore percentage bar to allow more restores points as another safety option.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Oct 20, 2013
I've just upgraded from win8 to win 8.1 using the windows update (store), my questions are :
1. Can the ISO file that was automatically downloaded by the system during windows 8 upgrade to 8.1 be saved or backed up? the download was about 2.6 GB.
2. If so can the backed up file be used to do a "clean install" in future on the same machine?
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Jan 30, 2014
I install new os my new laptop that had windows 8. I lost windows 8 in the installation process. I got all the docs came the laptop. Is there anyway to get windows 8 back?
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Nov 20, 2012
I've suddenly lost the graphic on most of my tiles. I now have coloured squares with no indication of what they are.
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May 3, 2014
I got to the office yesterday and the PC, which I left running and working as usually, had in it's screen the common message saying the computer can't boot any device (strange since the computer was running and it's a message hat appears when booting). After trying to reboot it a couple of times, a message saying "...kernel... file is missing... try advance tools..." was shown. I tried to "refresh" the system.
Anyway, The thing is that after refreshing I have lost much more than the apps. The apps I can retrieve, It will take me half a day to retrieve almost all of the software, but doable. BUT WHAT ABOUT THE DATA??? I have two drivers on the PC, C: (software) and D: (data), and it looks as if my "D:" driver had been erased or something. I see it but I can't open it (properties say it's empty and before being opened has to be formatted). I don't get it....
Where is my data??? Whereis my driver?
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Dec 1, 2013
I installed dropbox to my yahoo e-mail account in order to get some important forms. I allowed changes to be made to my computer the dropbox worked well. Then I tried to pull out the charms bar to shut down my computer and it was GONE!!!! How do I get it back?
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Apr 21, 2013
When I transferred from Windows 7, I lost some (very important) personal files. I have searched and tried a few different things and the best I can find is to run a file recovery software which I'm hoping to avoid. I'm running Windows 8 off a Toshiba that so far I have loved but am quickly starting to regret switching to 8.
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Oct 31, 2013
After updating from 8.0 to 8.1, I (like many others) lost the refresh option. Any way to get it back?
Windows 8.1 pro 32 bit
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Oct 28, 2012
Installed Windows 8 on my desktop. Bought another licence (download) for my wife's laptop. Everything went fine until I used netplwiz to change her to the administrator and only user. I thought that went ok but now she is the only user and I'm being prompted for a password everywhere which doesn't work. I can't even run a third party application from a thumb drive. I wouldn't mind reinstalling Windows 8 if that's the fix but I couldn't find the executable after it downloaded and installed. I probably wouldn't be able to execute it anyway without admin privileges. Tried to buy yet a third copy of Windows 8 to reinstall on the laptop and I couldn't even do that without admin privileges.
How to recover or reset the admin password or how to reinstall Windows 8?
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Oct 10, 2013
I have a brand new Asus laptop, bought it about 3 weeks ago. After installing some windows updates I restarted the computer and it it would not boot. Keep getting a quick error message 0xc0000001 and restarts. I have tried booting into recovery and doing automatic repair, tried bootrec's /fixboot, /fixmbr, and /rebuildbcd and and get successfully completed but still does not boot in both secure and non-secure boot. I have done a refresh, which completes successfully, but still not booting. The USERS folder in c:Windows.old does not show any users, even though when I click advanced options in recovery it asks to choose a login and enter a password. I have also checked the USERS folder at c: and :cwindows. Remember I did a refresh and not a reset so my pics should still be their. How can i recover my pics and fix the damn boot.
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Jun 16, 2014
I just totally lost the sound of my laptop running on Windows 8. It was okay yesterday and the only thing I did today was checked my email and noticed I kept getting full page of junk ads like your software is outdated, need to update whatever... etc. etc. I ran malwarebytes and avg and found nothing. I ran these also yesterday. Checked my connections ok, and volume not muted.... Where did the sound go? My laptop is only 6 months old.....
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Aug 29, 2013
I tried to install ubuntu 13.04 x86 on my 16 GB flash drive using the pendrive program. When i restarted my laptop and selected boot from usb drive i then selected install ubuntu on my dva2 using ext4 and "/" on mount. After finishing the process i restarted my laptop and i was keep booting in ubuntu os without even asking me if i wanted to boot in windows. I then removed usb from laptop and the only os that exists is ubuntu. The only thing i noticed is that in the partitioning menu earlier where i selected the 16 GB flash drive, it also said Windows 8 loader next to it something that was a bit strange since my windows was installed on my 240 Gb ssd. I enter in ubuntu without usb and i can see all my files from windows desktop. Is there any possible way to recover my windows?
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Mar 1, 2013
I got a new windows 8 laptop and I started having a problem that the internet keeps getting lost. To get it back, I disable all of the network adapters and re-enable them.
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Aug 25, 2014
As a student I had quite a lot of trouble with my previous laptop's battery. It had an autonomy of 4h in the beginning, but one day, while it still had 50%, it suddenly dropped to zero for some reason, and after that incident the battery has never exceeded 50% charge again. So I had to buy another one, but this one also dropped to 2h autonomy after some months, although it still showed 100% charge.
I now have a new laptop, an Asus T300LA, that I chose for its 8h autonomy. As I really wanted to take care of the battery, I searched on the internet how to deal with a li-ion, and learned that I had to drop the charge from 100% to 5% at first use, but should never let it go below 5% as it would permanently lose 20% of its capacity at once.But during the process I was too scared that the charge level shown by Windows would be false and while it would indicate 5% it would actually be less, so I plugged the laptop at 8%; and I was indeed right, as the battery level suddenly switched to 5% when I did so !
Basically I am fearing the infamous 20% battery damage occured without my knowing since the battery level indicated by Windows can't be trusted. The problem is, I don't know how to check it; with my previous laptop (Windows 7), on one battery the damage wasn't shown and it would still indicate 100% charge when filled, whereas on the other one the damage was clearly noticeable as the battery level would never indicate more than 50% even when filled up.
How can I verify if my battery is pristine or not ? If it indeed lost 20% of its capacity, should Windows 8 indicate a completely filled charge as 100% or 80% ?
Also, with maximum screen brightness Windows tells me this: "your current brightness setting might reduce battery life". What does it mean by "battery life" ? The current charge length or the whole time I can use the battery before it's good for junk ?
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Nov 5, 2014
I have a brand new Xps 15, with 512 GB solid state hard drive.
I tried to install ubuntu in a dual boot mode reserving 60 GB on the hard drive as a partition for linux. The installation went fine but I wasn't able to boot windows anymore, so I decided to restore windows with the factory settings.
After the recovery only 480 GB are visible in the hard drive, whereas before trying to install linux the overall space on the hard drive was more than 500 GB.
How can I restore the previous disk format and space?
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Feb 18, 2014
I was setting up a signature in windows 8 mail, it requires that the sync email box be checked. I exited the setup screen and the program began to sync to (nothing?) no warning that what was about to happen is the loss of all email in the account. Can I recover my emails from the apps EML? and how. Since I am using Gmail and not clearing the server, all of my incoming email is accessible, My sent mail is not accessible. This seems like a heavy price to pay for setting up a signature.
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Jun 6, 2014
So, my problem started earlier this week when I tried to scan my Hard Drive using my antivirus system. Never do that.
My Vaoi laptop froze at 27% during the scan, and I had to manually shut it off (hold down the power button) and then restart it. Well, it started the scan again, and got stuck again, so I had to restart it again. The next time, I was able to read this millisecond long message about how to "cancel dskchk by pressing any key", so I did, but then it just took forever to load and opened on an error message saying that windows couldn't load, or something along those lines.
Eventually, after figuring out how to open safe mode, I tried to use a Restore point (which didn't work), Refresh the System (which couldn't complete), do a lot of maintenance scans (none of which worked), consult the internet off of my friend's computer (where I heard about the windows.old folder), and then I was finally forced to use the Vaio Recovery Tool and do an emergency backup onto my new External Hard Drive... It semi-worked, but a lot of my files weren't passed over to the external drive, and I'd like to get them back.
The files I care about are mostly image and document files (jpg, bmp, Word, and Notepad) and the folders they were in were all on my Desktop, but I don't know how to get them back. Some are there, some aren't, it's all just really confusing. So, now, I'm currently running three different Data Recovery programs (Wondershare, EaseUS, and Recuva - all free versions), but I'm basically wondering if there's anything else I can do to fix this. I don't have a windows.old folder on my C drive, but I do on my external hard drive, but it's half empty, like the rest of my folders..
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Dec 20, 2013
Okay, so this the worst I've ever been locked out of a computer. There's an account on the computer that's been linked to a Microsoft account, however the MS account password is lost and since all the forgot password options have been filled in with gibberish there's really no way to recover it.
Normally I'd say just reinstall the OS, but apparently we need access to this account.
There's no other user accounts whatsoever. Just one administrator account.
So, facts:
- It's linked to Microsoft.
- Microsoft account in inaccessible.
- Microsoft account cannot be recovered.
- There's no backups or anything.
- Computer account needs to be accessed unharmed.
Ultimately, I guess we need to actually hack into this account by force and I honestly don't know how to do something going that far because I've never been forced to go that far before. I'm going to guess it's going to involve booting from a pendrive or something.
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Jul 25, 2013
Ihave Inspiron 15R 5520.
Iam installed fedora linux and. Lost the boot. For windows. Now i have recovery in partition and my system But. Not work !!
Now what I can do. How can i Dowland Image recovery?
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Feb 7, 2014
I have had my *new* computer for quite some time now, but from the very start, my Windows store has never worked. Each time I tried installing an app, I would get some freaky error (I can't remember which). I mainly noticed this when I tried updating to '8.1 or installing any app. When I try to, it stays saying 'Pending'. I go to the start screen (still 'pending'), so I click on the app, to see it's progression. When I do, it says the app is downloading, then it throws back an error. I can't remember what the error was, and I can't find out (since I can't even get into the store).
**Things to note
>I can't get into the store, because it remains at the store's splash screen. I got in once, but it came up with a screen saying it (the store) isn't available.
>It has been like this ever since I got my computer
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Dec 28, 2013
I have had Windows 8 for approx 1 year and just upgraded to Windows 8.1 last week.
I installed bitdefender total security at the same time and everything was fine for a few days until one morning I woke up my Laptop to find I couldnt open a software program. Further investigation has found that I can not alter anything on my machine.
I have only the one user account which has my name, email, Administrator and password protected showing.
I can use my laptop still but have no admin rights at all.
When i try to open command prompt (admin) it takes a few minutes to come back with an error saying cannot access specified path, file folder etc...
I cant even restore my system back to factory settings. How can I restore my factory settings from this point??
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