Windows 8 Not Booting And Refresh May Have Lost Files
Oct 10, 2013
I have a brand new Asus laptop, bought it about 3 weeks ago. After installing some windows updates I restarted the computer and it it would not boot. Keep getting a quick error message 0xc0000001 and restarts. I have tried booting into recovery and doing automatic repair, tried bootrec's /fixboot, /fixmbr, and /rebuildbcd and and get successfully completed but still does not boot in both secure and non-secure boot. I have done a refresh, which completes successfully, but still not booting. The USERS folder in c:Windows.old does not show any users, even though when I click advanced options in recovery it asks to choose a login and enter a password. I have also checked the USERS folder at c: and :cwindows. Remember I did a refresh and not a reset so my pics should still be their. How can i recover my pics and fix the damn boot.
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Oct 31, 2013
After updating from 8.0 to 8.1, I (like many others) lost the refresh option. Any way to get it back?
Windows 8.1 pro 32 bit
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Feb 12, 2013
New Windows 8 Pro with WMC install to a new Intel SSD on an old Dell Inspiron 530. I got everything activated and working fine, and then I swapped the SSD for the old HDD to finish getting all my data. But when I swapped the SSD back in, I can no longer get Windows 8 to boot--it goes into automatic repair, but none of the options are available to me. Refresh won't work, reset won't work, I can't even get system restore to work (it shows me two restore points available, but it won't let me select them.)
This was a clean install, so it has the 350MB recovery partition. I believe the RAID is set properly (I have no straight up AHCI option in BIOS, but I installed Windows 8 under RAID [it shows "AHCI Bios enabled!" during POST], and remembered to change to IDE mode to boot the HDD, and back to RAID before trying to boot the SSD).
I've always been able to troubleshoot these sorts of problems under XP or 7, but I'm just not familiar with these Windows 8 processes (or SSDs/AHCI/RAID stuff) yet. I've got all the linux tools, Hirens, etc. available, and can verify that the files on the SSD appear to be fine. I could reinstall if necessary, but really don't want to have to deal with the upgrade and re-activating--and even if I do have to reinstall.
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Jun 2, 2014
Spoiler: Image custom without software for recovering windows system
Refresh your PC Windows 8 without affecting your files
To avoid that your applications installed from disks or web site will be deleted, you can create a custom image control reimg.exe
Captures a new recovery image customized to the location specified by <repertoire>, and is defined as active recovery image.
Type the command : recimg.exe /createimage c:ImageSys
To display the path to the directory in which the active recovery image is stored, type:
Recimg.exe /showcurrent
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Apr 21, 2013
When I transferred from Windows 7, I lost some (very important) personal files. I have searched and tried a few different things and the best I can find is to run a file recovery software which I'm hoping to avoid. I'm running Windows 8 off a Toshiba that so far I have loved but am quickly starting to regret switching to 8.
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Jun 15, 2014
what do I do if the refresh install on Windows 8.1 says that I'm missing files?
I installed Windows 8 from a retail disc and upgraded to 8.1 via Windows Update. I can't use the Windows 8 disc, it says invalid media.
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Jul 27, 2014
If I create a custom refresh image such as a blank retail windows 8 will it restore my files. I'm trying to go from wim 8.1 pro wmc to pro because it is not activated and I have a pro product key. Is there any way to downgrade without losing files settings etc.
What i mean is can I reinstall windows 8 pro (I currently have media center) without losing eveything?
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Oct 19, 2013
I recently decided to upgrade to Windows 8.1 but in doing so I turned off my computer because it was taking too long to download as I had thought my computer had frozen. When I cut my computer back on, I noticed everything was gone. I had to deal with all that temporary profile mess, but I eventually figured out how to do a system restore. Now here's where things get bad. I am an aspiring young music artist and producer so files are very important to me. Anyways, the restore completed successfully but I did not get any of my files back, my downloads, pictures, documents, or programs!!!!! Is there anyway I can get all of that back?
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Sep 15, 2014
How do you refresh files in 8.1 , If you got the upgrade over the net?
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Jun 6, 2014
So, my problem started earlier this week when I tried to scan my Hard Drive using my antivirus system. Never do that.
My Vaoi laptop froze at 27% during the scan, and I had to manually shut it off (hold down the power button) and then restart it. Well, it started the scan again, and got stuck again, so I had to restart it again. The next time, I was able to read this millisecond long message about how to "cancel dskchk by pressing any key", so I did, but then it just took forever to load and opened on an error message saying that windows couldn't load, or something along those lines.
Eventually, after figuring out how to open safe mode, I tried to use a Restore point (which didn't work), Refresh the System (which couldn't complete), do a lot of maintenance scans (none of which worked), consult the internet off of my friend's computer (where I heard about the windows.old folder), and then I was finally forced to use the Vaio Recovery Tool and do an emergency backup onto my new External Hard Drive... It semi-worked, but a lot of my files weren't passed over to the external drive, and I'd like to get them back.
The files I care about are mostly image and document files (jpg, bmp, Word, and Notepad) and the folders they were in were all on my Desktop, but I don't know how to get them back. Some are there, some aren't, it's all just really confusing. So, now, I'm currently running three different Data Recovery programs (Wondershare, EaseUS, and Recuva - all free versions), but I'm basically wondering if there's anything else I can do to fix this. I don't have a windows.old folder on my C drive, but I do on my external hard drive, but it's half empty, like the rest of my folders..
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Nov 28, 2013
I recently did an update of my machine from Windows 8 to Windows 8.1. The update process did not show any errors or warnings and by the time it finished I was under the impression that everything went smooth.
After the update I was testing the environment and discovered that one of my desktop applications stopped working, I went to the developer's website and indeed I found there is a known issue with their software on 8.1 and to solve it, I had to completely uninstall the software and then install it once more. So I went to Programs and Features in order to do so and to my surprise the Uninstall button was missing from the interface. Right-clicking an item and selecting uninstall from the menu gives a warning message suggesting that the application might have already been uninstalled and asks if I wanted to remove the application from the Programs list. However, clicking OK or Cancel just closes the message box and nothing happens.
So I went and tried to Refresh My PC; Once I clicked Refresh My PC the verification process started and indeed it told my that some system files are missing and that it should take care of it provided I insert my Windows disc. Now since its an OTA update from Win 8 to 8.1 I thought that MS knows that some people will not have a physical copy of 8.1 and so I inserted my Windows 8 Pro System Builder disc hoping it would work, but sadly as you might have guessed, it did not. It told me that I needed the 8.1 recovery disc.
Now I have been looking everywhere for a recovery image to download and use to fix my problem, everywhere I go it suggests that I make my own copy. But how am I supposed to do that if my Windows is faulty and has missing files. I really don't wanna go back to Windows 8 and re-upgrade to 8.1. I have a monitored internet bandwidth and I cannot go and download the 3 GB 8.1 update once more.
How can I repair my 8.1 machine?
I came across this article describing how to get an ISO image for 8.1 with a Windows 8 product Key. However, entering my Windows 8 Pro System Builder (OEM) key in the box fails and tells me that the key I entered is not for this product.
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Jul 1, 2013
I downloaded and installed Windows 8 Pro several months ago (a year ago?). I used it for several months and was reasonably satisfied with it. But LogMeIn ws not compatible with Windows 8 at the time, so I uninstalled it and returned to Win7.
Since the time I uninstalled Windows 8, the external HD that the setup files were stored on crapped out and I lost everything on it. I do have the activation code. My question is whether or not I can re-acquire a genuine copy of Windows 8 without having to purchase another copy of Windows 8 Pro?
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Oct 10, 2013
I have a customer with a pc that has an abundance of viruses, and to remove them, I boot into a program located on a flash drive.
However, when I boot into the flash drive on this pc, it loads the program, and then freezes. Nothing moves, no key pressing will make a difference.
I've ran SFC and CHKDSK, which had located some corrupted files, but failed to fix the issue.
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Mar 19, 2013
I've had a lot of trouble with my samsung laptop. The HDD has been replaced but I now cannot do a refresh or reset. I get the message"Some files are missing. Your Windows installation or recovery media will provide these files". The laptop came with Windows 8 installed so I do not have the installation discs. I can do a factory restore by pressing f4 on start up successfully but still shows the above message trying to refresh. What caused this and what can I do about it?
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Mar 13, 2013
I have stored many videos, contacts, notes, music files and more on my ipad. Unfortunately, I lost my some files on it owing to my wrong operation. Now I am looking for the ways how to get them back quickly, but it is failed. How to recover these lost files from iPad on Mac computer? 100 coins will be added!
PS: I just used Vibosoft iPhone/iPad/iPod Data Recovery tool, it works perfectly, it also work for my iPhone 4s, here is the guide: how to restore lost pictures from iPhone without backup.
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Nov 4, 2013
I have some encrypted files that were encrypted under a windows8 account that got corrupted by the 8.1 update.
I had to delete the account and recreate it. I created the same User ID and same PW but I can't decrypt the files now...
I swore I've done that before and regained access to the files. Was that an old WinXP thing?
Even though I know the password is the cert used to encrypt/decrypt seeded by time or something else random as well?
I.E., are the files lost because I didn't back-up my cert/private key?
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Jan 9, 2013
So I have both Windows 7 and 8 on my machine and am currently primarily using 8. I save all of my work and files to my 8 partition C: whenever I choose the location, but for applications/programs that automatically save to a library and where I can't choose the location, those programs always save it to my Windows 7 partition E:.
For example, using Windows key + PrtSc takes a screenshot of your screen and saves it to your pictures library. However, the picture gets saved to E:Users[username]Pictures instead of C:Users[username]Pictures. I guess it thinks my main library is still on the 7 partition instead of the 8 partition. The same things happens with games that I play where the save files are automatically saved in the My Games folder in My Documents. The save files are saved in the E: partition documents library instead of C: partition documents library.
Basically, I don't know where I'd go or what setting I'd change to fix this behavior. My default OS is set to Windows 8 in msconfig and all of my games are installed on my C drive, so I don't know why they would save to my E drive. Since the screenshot command uses the same behavior, I'm guessing there's a setting somewhere that's making my Windows 7 library the default.
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May 31, 2014
I'm trying to recover lost partition and files from external USB hard drive (Maxtor Portable 250GB). I'm using disk Internals sofitware and the software finds the files, but when I try to save them on the drive, each time I get a watchdog, or another BOSD error.
Here are the dumps.SF_31-05-2014.zip
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Sep 14, 2013
Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?
I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do?
I have a Toshiba Qosmio X870-BT3G23 laptop
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Jun 5, 2014
I deleted my music from my music app and cannot re-add it. The files were added automatically the first time, but now the app won't add them. Can I refresh the cache for the music app or what can I do?
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Sep 15, 2014
i used to use windows 8.1 for about a year and it was running well but lately my laptop became slow i used refresh PC and now i use windows 8 the problem here is that ican't upgrade to 8.1 unless i install all previous updates when i try to download them via windows update it just stucks at 0% i tried many times and tried windows update diagnostic and this was the result but still no response it's 0%
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Sep 9, 2013
i have a new laptop (intel core i5 @ 2,6GHz, 4GB RAM) running windows 8 but because i had some issues such as:
store couldn't work right, task manager needed more than 2 minutes to open, shutting down needed more time than windows 7, i decided to make a refresh (the function of windows, you can use to reset them somehow without losing your files). It goes slow all the time, whenever i click anything. I've downloaded and installed all of the updates.
Notice that i have only the basic programs running and mcafee (i know it's "heavy" programme but i didn't have problem before the refresh)
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Jun 18, 2014
I am having an issue with the amount of time that it takes for this to complete. I have heard that it can take a bit of time, but my laptop(Acer Aspire V3-771G-9809 Notebook Intel Core i7 3632QM (2.20GHz) 8GB Memory 1TB HDD NVIDIA GeForce GT 650M) has been stuck on 60% for over 24 hours. I am wondering if this is something to be concerned about or do you think everything will be okay?
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Jan 28, 2013
"Microsoft has introduced two interesting and very useful features in Windows 8. Refresh PC and Reset PC are the two new features that fix all Windows issues by refreshing settings or resetting everything. These features allow you set your Windows 8 settings to their defaults, or reset Windows 8 to factory settings (original settings) by deleting data and installed apps.
Though most of us have the Windows 8 installation media, it’s always a good idea to make necessary changes to the default settings so that you can Reset Windows 8 without inserting the installation or recovery media."
How To Reset Or Refresh Windows 8 Without DVD ...
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Sep 15, 2014
My desktop is completely blank after doing a refresh on windows 8.1 keeping my files and settings.
I have rebuilt the icon cache and run sfc /scannow
There is no restore point because the system is refreshed.
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Mar 25, 2013
I was getting repeated blue screens of death. My laptop would crash and then restart only to crash again within 2 minutes, this just kept happening. So I figured I would just factory reset my laptop because it should have a recovery image on it since there is no optical drive. The factory reset failed at 64%, so I did it again and it failed in the exact spot again. Now the computer won't boot up. It says automatic repair which ends up failing and it gives me 2 options to either shut down or go through the advanced options. Is there anyway I can download windows 8 onto an external drive and install it like that? I have no clue what to do at this moment.
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Sep 1, 2014
I went to the recovery section. Advanced startup. After I clicked on refresh my screen went black..and it's been already 20 minutes and I don't see anything at all..only a black screen..
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Dec 1, 2013
I need to perform a System Refresh against once of my computers. However, when I try to launch the System Refresh option, it claims Windows is missing some files to do so and to insert a Windows installation media or recovery media to claim those files.
Here's the trip-up: I created recovery media on another Windows 8.1 computer and that STILL didn't work (said something about the media not being valid, despite being generated in the same OS). How do I get this to work?
I did do my homework on this issue and apparently having done the Windows 8.1 upgrade through the Windows Store strips out its ability to do a Refresh/Reset unless an ISO is present (of which you don't have one of course because of how you did the upgrade; chicken and egg problem right there). Two of my computers were done as Windows Store upgrades but my Ultrabook was not (for that I did a complicated jig that allowed me to keep all my installed Windows 8.1 Preview software while still moving to the Windows 8.1 final build). However it doesn't seem to matter as even the Ultrabook, despite its unique upgrade path, still fails to start a Refresh (should I want to do one there) so the problem is all over my Windows 8.1 machines.
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Sep 7, 2013
Is there a refresh function in Windows Explorer (Windows 8)??? I mean if you want to refresh the view? I don't seem to have it!
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Jan 30, 2014
I install new os my new laptop that had windows 8. I lost windows 8 in the installation process. I got all the docs came the laptop. Is there anyway to get windows 8 back?
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Jun 9, 2014
PC was running a little sluggish so decided to refresh it! I don't ever remember ever getting a bsod on Windows 8.
However it seems to be a regular thing since the refreshing the pc! it swill crash any anytime for any reason however I have yet to complete a full movie mpeg using the Handbrake software to reencode a movie file it will crash way before it is due to finish I've included the zipped Event log Admin.extv file ...
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