Debugging :: BSOD / Crashes After Windows 8.1 Refresh

Jun 9, 2014

PC was running a little sluggish so decided to refresh it! I don't ever remember ever getting a bsod on Windows 8.

However it seems to be a regular thing since the refreshing the pc! it swill crash any anytime for any reason however I have yet to complete a full movie mpeg using the Handbrake software to reencode a movie file it will crash way before it is due to finish I've included the zipped Event log Admin.extv file ...

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Debugging :: Windows 8.1 Crashes Without BSOD?

Jul 27, 2014

My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).

However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.

I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?

Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.

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Debugging :: Windows 8.1 64-bit Crashes Constantly BSOD?

Apr 15, 2014

KERNEL_SECURITY_CHECK_FAILURE, it happens while i try to play games on Steam and also while watching Youtube videos. Really, it happens a lot while i just do everyday task. I don't know what the problem is but I have the dump files. I did RAM test and I downloaded all drivers; everything is up to date.

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Debugging :: Random BSOD Crashes After Installing Windows 8.1 Pro 64bit

Feb 24, 2014

Recently i got my hands on a titanfall beta-key and to play i had to have a 64bit system. I asked my friend to support with the upgrade and everything went fine until my pc started randomly crashing with Memory_management as the most common message. i've had a few others too but mainly this one. I don't understand that my pc keeps crashing because before with my win7 32bit there was never no issue. I tried doing this debug tool thing but it says access denied and the cmd window that opens also says WIN32 so did something go wrong with the installation of win 8 or what?

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Debugging :: Windows 8.1 Random Crashes Without BSOD And Restarts As Normal

May 20, 2014

My Windows 8.1 crashes randomly (almost everyday), without BSOD or Black Screen, and restarts as normal. There are no minidump files created. Vaio fit 13

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Debugging :: Windows 8 Machine Crashes When Resuming From Sleep - Sometimes BSOD

Nov 12, 2013

My Windows 8 machine crashes when resuming from sleep. This used to happen only intermittently, and I assumed it was just a feature of Windows 8 and I put up with it for a while. But now it happens every single time the laptop goes to sleep, and I'm losing lots of unsaved info and it's quite aggravating.

Here is the .zip file created after I ran SF Diagnostic Tool. (attached)

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Debugging :: Win 8.1 64 Bit - Multiple BSOD Crashes

Dec 13, 2013

I encounter really frequent bsod crashes (3-6 every day) with various errors on my relatively new notebook - Asus G750JH-T4080H. these include:


Additional info: They mostly occur when in windows, browsing the web using firefox. only very seldom they appear during gaming. i also have to admit that i made recent changes to registry (regarding "The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout." errors in event log/viewer") because of another problem (but the bsods were already there before that changes, but maybe not so frequently).

I just installed the new 8.1 windows updates, 30 minutes later new bsod appeared (uploaded current Diagnostic Tool zip):


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Debugging :: Constant BSoD Crashes With New CPU?

Feb 15, 2014

I always encounter BSoD with my newly bought cpu

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Debugging :: BSOD Crashes Based On Connectify

Mar 16, 2014

When I use Connectify with my TP-LINK TL-WN721N and Google Chrome together, sometimes BSOD crashes occur.. Here are the Dump files.. SF_16-03-2014

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Debugging :: Seemingly Random BSOD And Crashes?

Jul 28, 2014

This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The most recent was a System Service Exception IRQ_Not_Less_or_Equal.

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Debugging :: Random NON-BSOD Crashes - Event ID 41

Jun 23, 2014


For about the past month and a half, I've been getting random crashes in Windows 7. My computer suddenly turns off and reboots itself. Just a black screen. Sometimes I don't get a crash for five days, sometimes I get one twice in the same day.

My copy of Windows 7 wasn't genuine. I did a completely clean install of a genuine copy of Windows 8.1 one week ago, just to rule out problems on the OS level. I just got a random restart an hour ago. I only brought over media files from Win7, so I'd say my problem must be hardware related, or something to do with my power socket.

Thoughts? Unfortunately, I can't change sockets easily, as I would have to move my computer into another room for possibly weeks just to see if the problem reoccurred (it's so rare).

The event viewer shows that these crashes coincide with Event ID 41: Kernel-Power. The event data is always blank as follows:

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

My monitors do not turn off when the computer self-reboots and they are connected to the same surge protector as the computer. Does that pretty much rule out a socket problem?

My computer specs (nothing is overclocked):

i5 3570k @ base clock
Gigabyte Windforce 3X GTX 670 graphics card
Dell U2312HM (main monitor)
Dell P2214H (2nd monitor)
CM Storm "Spawn" mouse
Corsair K70 mechanical keyboard
Corsair TX750M PSU
16GB Corsair Vengeance LP RAM
MSI Z77MA-G45 mATX motherboard
Seagate Barracuda ST2000DM001 2TB HDD
OCZ 120GB Solid 3 SSD

Things I've tried:
1. Ruled out overheating: my computer is very well cooled. Prime95 can't push any of my CPU's cores past 50C. My CPU runs @ about 35C during heavy gaming and my GPU doesn't seem to get past 40C.
2. Run Prime95 for about 14 hours with no errors.
3. Run Memtest86 to rule out faulty memory. I only did one pass, so I'm guessing I should do more?
4. Unchecked the "automatically restart" option in advanced system properties. It hasn't had any effect.
5. Uninstalled my GPU drivers and updated to the latest ones.
6. Tried to rule out a faulty PSU to no avail. Hardware monitor programs give me crazy voltage readings (8V on my +12V), but voltages seem normal in the BIOS. Should I buy a digital multimeter to test voltages under full load?

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Debugging :: Multiple BSOD Crashes Every Hour

Mar 19, 2014

While doing seemingly resource light tasks such as watching a youtube video or listening to soundcloud, I would get BSOD. There are several different ones like the Watch dog one, pfn list corrupt, IRLQ not less or equal, system service exception and a memory dump.

I just did a fresh install of Windows 8 since I thought 8.1 was causing the issue. It started up around the time I upgraded to it and has gotten progressively worse.

Using an AMD HD7870 with the current non beta drivers. It caused it with the beta driver as well.

I checked all the RAM (4 sticks of 4) and they all worked individually.

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Debugging :: Random BSODs / Sometimes Crashes Or Reboots Without BSOD

Jan 23, 2014

I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all.

Sometimes, but much less often, there's been random reboots or crashes without a BSOD.

What I've tried so far. Updated drivers for graphics, network and chipset.Uninstalled Avast, now using Windows DefenderReinstalled WindowsMemtest86+ for all my RAM together, 30 passes, no errorsMemtest86+ for each piece of RAM alone, 70-75 passes each, no errors

All the memory dumps in my archive are from after reinstalling in Windows, before that I also experienced the same kind of issues.

Between the BSOD of Jan 4 and Jan 17 I upgraded my graphics card from MSI 6950 to Sapphire R9 290. Same issues with both cards.

My full system specs are in my profile.

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Debugging :: Random Crashes But No BSOD After Plugged In And Reformatted Old HD

Jan 12, 2014

I recently bought a SSD and installed windows 8.1 on it with my old HD unplugged. I started getting these random crashes after I plugged in and reformatted my old HD. Attached is the log dump.

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Debugging :: BSOD Crashes MSI GT70 Mainly While Playing Games?

Apr 16, 2014

My laptop is about 2 months old now and when ever I play games I usually get a BSOD crash within half to an hour every time. I personally have no clue how to fix these problems or read a dumb file correctly.

I have added an attachment with my latest crash logs

I used option 2 tool as well for bsod

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Debugging :: Random BSOD While Gaming - System Crashes

Jul 28, 2014

It is just a matter of time before the system crashes. Sometimes I can play a whole evening without a crash, sometimes it crashes every 5 minutes. It does not seem to coincide with what happens in the game and it can be an old game with minimum graphics or something else on max, the crash is the same. As it crashes, screen goes black, it generates a hum on the speakers, and all I can do is to push the power button until it shuts off the power. Another problem is that there is NO dump file whatsoever. Minidump settings are all validated, but no dump gets created. I hope the SF debug Tool is enough.

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Debugging :: BSOD At First Playing Games Then Random Crashes

Apr 10, 2014

I recently bought this PC. I use it mostly for surfing, video streaming, light online gaming.

At first I encounter the BSOD while playing League of Legends with medium settings. I get these:

WHEA Error
(Chronological narration)

It only occurred first if and only if I was playing, so I thought it was a compatibility prob so I just quit. But when I played this game Dragon Nest it too BSOD's or just plain PC crash. So I thought ok I cant play these 2 games. BUT when it happened too in Dota2, I think that's too much of a coincidence. Now my PC just random crashes and I really dont know why.

PC specs:
Core i3-3240
Geforce GT420
4g ram
Windows 8 64bit

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Debugging :: Seemingly Random System Crashes No BSOD Just Colour

Dec 5, 2013

So basically my system is crashing at seemingly random points (games, desktop, programs...anytime) even though the system appears to be ok.

I've updated all drivers, ran memtest, even ran prime95 (was oc'ing recently but the crashes were happening before that) and everything checks out.

My rig is as follows: Windows 8.1 ProAsus Crosshair V Formula (latest bios)16gb CMX8GX3M2A2000C9 XMS3 (4x 4GB, running at 2071mhz)AMD HD7970AMD FX8150 (oc'd to 4.2ghz)2x OCZ Agility 3's in Raid0

This crash has happened a few times before the overclock as well as after, previous to installing 8.1 (upgraded from 8) the overclock was running stable for nearly 3 months. I rarely go over 60c and have been able to run prime95 for long periods of time during testing it without problems, as I said the crash happens at stock speeds too! So in short I don't think its related to the OC.

I have windows set to a minidump but when the crash happens I don't get the BSOD screen but rather just a screen in a random colour.

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Debugging :: MULTI BSOD And Crashes Even After Full DISK Recovery

May 15, 2014

My computer is a Lenovo Y500 with windows 8. A few weeks ago I heard a friend of mine was having BSOD problems and that his computer stopped booting completely.

I brought my computer over and had a nice time, we were attempting to fix his computer by switching the hard drive out and changing his computer form windows 8 to windows 7. A USB device was used for that step. The USB device was not fully working so it was tested on the BSOD computer AND my fully working computer. His computer was fixed shortly after and began running again.

I took my computer back home and immediately noticed a slow down so I reformatted my still seemed really choppy and laggy and froze alot. A day later I begin to get blue screens out the A$$ and eventually it comes to a Automatic repair loop. I had to order a recovery disk because my one key recovery no longer worked. I Ordered the recovery disk and bam my computer seemed to be working again after a long recovery process.

Foolishly I took my computer back to the place it seemed to work fine. Upon coming home again. I begin to notice problems and bam my computer tells me that It is in danger back up files or you may possibly lose them.

Another friend buys a new computer and he takes it to the BSOD house. Guess what he got? The BSOD he was using the flash drive used to add windows 7 to a friends computer to add windows 7 to his new laptop when it happened 6 times in a row. He recovered his computer and it seems to be working fine for now.

However my computer isn't; even after recovering it. While yes, it is moving fast and working great. The computer STILL gives me the warning that i must back up my files and what not. I also tried the CHKDSK in command prompt and it froze on 27% so I stopped it. I checked the D: and C: drives from my computer and going to properties but it said there are no problems.

The program that DOES let me know the problem still persists is the constant reminder telling me that their is a problem with the Device. Also my Intel rapid story device places an exclamation point on the HDD and says that one or more events, and data may be at risk. I do not know what to do...I feel that it is either a virus from the flash drive or possibly a Hardware problem caused by a surge in his house, but if that was true 2 of my other friends laptops would be fried as well.

It seems that this slowly happens over time each time I recover my HDD. The blue screens barely come. Its when I notice Games, and programs malfunction that the blue screen begins to show again.

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Debugging :: BSOD While Watching Videos Online - Computer Crashes

Jun 28, 2014

I recently bought the parts for this computer and have assembled it. I have updated all of the driver that I am aware of and have even updated the BIOS. My computer crashes whenever I try to watch youtube (especially if they are embedded in a website). Also, I recently purchased a computer game and I now get the error when starting that game. This has never happened with any other game until now.

I ran the intel processor diagnostic tool and my processor ... FAILED

I have attached the .txt results

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Debugging :: BSOD / Crashes And Freezes While Gaming On Asus Notebook A56CB

Jun 9, 2014

Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.

Here some specs

- Intel i7-3537U CPU
- Asus K56CB motherboard
- NVIDIA GeForce GT 740m Dedicated GPU
- Intel HD Graphics 4000 Integrated GPU
- 4gb 1600 Ram, single stick
- Windows 8.1 (had the same problem with win 8)

On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, I've tried older drivers, I've also formatted my pc but the problem is still there...I am not using any antivirus, windows defender is enough for me.

What gets on my nerves the most is that even on old games like quake live do crash and sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...

another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85C. With "crash" i mean black screen with a window saying "Game.exe has stopped working"

There are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened". I've also noticed that sometime while gaming my disk usage get to 100% for an instant and when that happens i get a lag spike/freeze...

If no way to find the source of my problems ill build a desktop and than ill keep sending the notebook to warranty until they fix it . I've still got 1 year of warranty, I've also sent it once already but they only changed the hard disk, and it didn't solve the problem too ...

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Debugging :: 8.1 - Assembled PC But Freezes On Windows Menu And Crashes

Jan 20, 2014

I've recently assembled my pc and everything seemed to be working fine. But one day my pc was frozen on the window menu. I hard to forceably turn off my computer and restart it. When i turned it back down my pc would turn on and off repeatedly until it finally turned on for good. When my computer freezes, my keyboard, mouse and headset Immediately turns off, basically anything connected to the mobo. here are my specs

OS: window 8.1
MOBO: Asus P9x79 WS
CPU: intel i7 4930k 3.4ghz
GPU: 2x 780 ti's
Ram: Corsair Dominator 16gb 2400mhz (4x4gb)
PSU: Corsair AX1200i
Hardrive: 2tb Seagate SSHD

I've enabled XMP to run the ram at recommended settings, and disabled it, both options didn't solve the problem. It happens randomly, it could be on running fine for 8-10hours but out of no where the computer freezes acts wild (shuts itself off and on by itself).

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Debugging :: Windows 8 Crashes After It Wakes Up From Sleep Mode

Sep 15, 2014

I've actually had this problem for a while, I really should have taken care of it sooner. It is mostly because I found ways around it, which probably aren't too good for my computer. If I leave music running in the background and put the computer to sleep then the error won't occur. Needless-to-say - and as the title says- The system crashes upon waking up from sleep mode. The screen turns blue and says: "Sorry, your computer encountered an error and needs to restart. We're just collecting some error info, and then we'll restart for you" The results from the diagnostic test have been attached

System recoveries and restores haven't worked, hence the reason why I've sort of given up on the problem until now.

My Specs
CPU: AMD FX(tm)-6100 Six-Core Processor 3.30 GHz
GPU: Geforce GT 640
16.0 GB
64-bit operating system, x64-based processor
Windows 8.1

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Debugging :: Windows 8.1 Crashes Randomly And Restarts As Normal

Dec 5, 2013

My Windows 8.1 Crashes Randomly, without BSOD or Black Screen, and restarts as normal.

See attachment :

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Debugging :: Windows 8.1 X64 Crashes During Sleep Due To Driver Timeout

Jan 25, 2014

On a semi-regular basis (two or three times a week) my computer will crash and shut down instead of sleeping.

I downloaded and installed the symbols and debugger, and the bugcheck points this:

FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_athwbx_image_pci.sys

athwbx.sys is the Atheros Wireless card for my ASUS p8z77-v Pro.

I've already updated the drivers to the newest ( but the problem still occurs.

Occasionally, the same card will lose all wireless connectivity. Only a restart fixes it, and the computer doesn't always restart in that case - it hangs during the shutdown process and I have to hit the reset switch.

I'd like that confirmed before I bug ASUS about a possible replacement. (Or replace it myself.)

Should I update the other drivers? ASUS website is a few months old at this point, they're extremely slow at posting updates, so I'd have to track them down manually.

I included the extract from the diagnostic tool.

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Debugging :: Windows 8 Laptop Crashes When Exiting Sleep Mode

Jan 30, 2014

I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, When I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.

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Debugging :: Windows 8 - Laptop Crashes Several Times - Error Displayed On Start Up?

Feb 26, 2014

My windows 8 laptop (studio 1537-DELL) crashes several times and I have this error displayed on start up:


My folder is uploaded.

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Debugging :: Persistent BSODs And Crashes

Aug 28, 2014

I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.

Here's the list of BSODs as shown by BlueScreenView:

Highlighted in blue are the crashes before changing drivers.

This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.

I can upload any requested dump files or information.

I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).

This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).

Here's my output from SF Debug.

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Debugging :: System Crashes When Under Load?

Mar 27, 2014

My system keeps crashing when under load e.g. stress testing or gaming. This is on the system in my signature specs.

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Debugging :: Laptop Crashes During Hibernation?

Feb 10, 2014

my Vaio Pro crashes when hibernating. I have attached the files outlined in the description of how to post BSOD issues

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Debugging :: Computer Crashes / BSODs Randomly

Sep 15, 2014

I've got a small BSOD problem with my Windows 8.1 x64 installation. An hour ago my computer crashed while I wasnt near it (it only heard the restart peep). The last time it crashed I was able to note the error message, which stated:


After googeling a bit I found out, that the BSOD might be caused by bad drivers, so I enabled the Driver Verifier (following this instructions). I hope the crash dump mentioned in the driver verifier HowTo is included within the .zip. I've found another dump file under C:WindowsMEMORY.DMP but thats about 450MB, so I probably cant upload it here. So I copied the text with WinDbg x64 and put it here: Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64 Copyright (c) Mic -

After having a crash with the verifier active I dont know what to do now

My system
- Motherboard: Gigabyte GA-Z97P-D3
- CPU: Intel i5-4460
- GPU: nVIDIA Geforce 8800 GT
- Win 8.1 x64 (with all updates)

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