Debugging :: BSOD / Crashes And Freezes While Gaming On Asus Notebook A56CB
Jun 9, 2014
Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.
Here some specs
- Intel i7-3537U CPU
- Asus K56CB motherboard
- NVIDIA GeForce GT 740m Dedicated GPU
- Intel HD Graphics 4000 Integrated GPU
- 4gb 1600 Ram, single stick
- Windows 8.1 (had the same problem with win 8)
On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, I've tried older drivers, I've also formatted my pc but the problem is still there...I am not using any antivirus, windows defender is enough for me.
What gets on my nerves the most is that even on old games like quake live do crash and sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...
another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85C. With "crash" i mean black screen with a window saying "Game.exe has stopped working"
There are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened". I've also noticed that sometime while gaming my disk usage get to 100% for an instant and when that happens i get a lag spike/freeze...
If no way to find the source of my problems ill build a desktop and than ill keep sending the notebook to warranty until they fix it . I've still got 1 year of warranty, I've also sent it once already but they only changed the hard disk, and it didn't solve the problem too ...
It is just a matter of time before the system crashes. Sometimes I can play a whole evening without a crash, sometimes it crashes every 5 minutes. It does not seem to coincide with what happens in the game and it can be an old game with minimum graphics or something else on max, the crash is the same. As it crashes, screen goes black, it generates a hum on the speakers, and all I can do is to push the power button until it shuts off the power. Another problem is that there is NO dump file whatsoever. Minidump settings are all validated, but no dump gets created. I hope the SF debug Tool is enough.
I have the Asus Netbook and I updated the software.
But now it has completed its updating but the screen freezes, I can't touch screen anything and only can lock and unlock the screen. It also cannot shut down, so do I wait for it to run out of battery?
I've had this Dell XPS for the last 3 years I guess and over the past 4 or 5 months, my computer has been randomly restarting, freezing and now today crashing. Sometimes I'll be on it and it will restart, sometimes I won't even be near it when it restarts. Last week I was on it and my screen went half blue, but I could still see part of my browser but it was frozen. So I just had to cut power. Here is a picture of said incident. [URL] ....
I've also had it freeze and then I come in the room and my tower sounds like a jet engine and I have to turn it off. Then yesterday the blue (as seen above) cascaded down my screen, froze and gave me the BSOD. I've had 3 crashes in less then 24 hours and I'm at a loss as to what to do. I think I have every driver updated, but maybe I'm missing something.
I've recently assembled my pc and everything seemed to be working fine. But one day my pc was frozen on the window menu. I hard to forceably turn off my computer and restart it. When i turned it back down my pc would turn on and off repeatedly until it finally turned on for good. When my computer freezes, my keyboard, mouse and headset Immediately turns off, basically anything connected to the mobo. here are my specs
I've enabled XMP to run the ram at recommended settings, and disabled it, both options didn't solve the problem. It happens randomly, it could be on running fine for 8-10hours but out of no where the computer freezes acts wild (shuts itself off and on by itself).
It's been happening for awhile now since windows 7 through to windows 8 and i'm not sure why but it usually happens when i play games even with lowest settings, whenever it freezes it makes me have to force shut down manually.
System Specs : Windows 8 Pro With Media Centre 4 GB DDR2 RAM Intel Core 2 Quad CPU Q8300 ATI Radeon HD 4600
I encounter really frequent bsod crashes (3-6 every day) with various errors on my relatively new notebook - Asus G750JH-T4080H. these include:
INTERRUPT_EXCEPTION_NOT_HANDLED KMODE_EXCEPTION_NOT_HANDLED TIMER_OR_DPC_INVALID DRIVER_IRQL_NOT_LESS_OR_EQUAL and KERNEL_SECURITY_CHECK_FAILURE
Additional info: They mostly occur when in windows, browsing the web using firefox. only very seldom they appear during gaming. i also have to admit that i made recent changes to registry (regarding "The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout." errors in event log/viewer") because of another problem (but the bsods were already there before that changes, but maybe not so frequently).
I just installed the new 8.1 windows updates, 30 minutes later new bsod appeared (uploaded current Diagnostic Tool zip):
My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).
However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.
I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?
Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.
KERNEL_SECURITY_CHECK_FAILURE, it happens while i try to play games on Steam and also while watching Youtube videos. Really, it happens a lot while i just do everyday task. I don't know what the problem is but I have the dump files. I did RAM test and I downloaded all drivers; everything is up to date.
PC was running a little sluggish so decided to refresh it! I don't ever remember ever getting a bsod on Windows 8.
However it seems to be a regular thing since the refreshing the pc! it swill crash any anytime for any reason however I have yet to complete a full movie mpeg using the Handbrake software to reencode a movie file it will crash way before it is due to finish I've included the zipped Event log Admin.extv file ...
This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The most recent was a System Service Exception IRQ_Not_Less_or_Equal.
My crashes are not related to BSODs. I HAVE NOT GOTTEN ANY BSODs AND THUS DO NOT HAVE ANY DUMP FILES.
For about the past month and a half, I've been getting random crashes in Windows 7. My computer suddenly turns off and reboots itself. Just a black screen. Sometimes I don't get a crash for five days, sometimes I get one twice in the same day.
My copy of Windows 7 wasn't genuine. I did a completely clean install of a genuine copy of Windows 8.1 one week ago, just to rule out problems on the OS level. I just got a random restart an hour ago. I only brought over media files from Win7, so I'd say my problem must be hardware related, or something to do with my power socket.
Thoughts? Unfortunately, I can't change sockets easily, as I would have to move my computer into another room for possibly weeks just to see if the problem reoccurred (it's so rare).
The event viewer shows that these crashes coincide with Event ID 41: Kernel-Power. The event data is always blank as follows:
My monitors do not turn off when the computer self-reboots and they are connected to the same surge protector as the computer. Does that pretty much rule out a socket problem?
Things I've tried: 1. Ruled out overheating: my computer is very well cooled. Prime95 can't push any of my CPU's cores past 50C. My CPU runs @ about 35C during heavy gaming and my GPU doesn't seem to get past 40C. 2. Run Prime95 for about 14 hours with no errors. 3. Run Memtest86 to rule out faulty memory. I only did one pass, so I'm guessing I should do more? 4. Unchecked the "automatically restart" option in advanced system properties. It hasn't had any effect. 5. Uninstalled my GPU drivers and updated to the latest ones. 6. Tried to rule out a faulty PSU to no avail. Hardware monitor programs give me crazy voltage readings (8V on my +12V), but voltages seem normal in the BIOS. Should I buy a digital multimeter to test voltages under full load?
While doing seemingly resource light tasks such as watching a youtube video or listening to soundcloud, I would get BSOD. There are several different ones like the Watch dog one, pfn list corrupt, IRLQ not less or equal, system service exception and a memory dump.
I just did a fresh install of Windows 8 since I thought 8.1 was causing the issue. It started up around the time I upgraded to it and has gotten progressively worse.
Using an AMD HD7870 with the current non beta drivers. It caused it with the beta driver as well.
I checked all the RAM (4 sticks of 4) and they all worked individually.
A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.
After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.
However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:
- Normal use like browsing, email, programming --> not very often - Playing game like iRacing --> sometimes it freezes - Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them
After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.
I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.
I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.
Find attached the SF report. Added new crash info:
System errors: ============= Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: ) Description: The AODDriver4.2.0 service failed to start due to the following error: %%3
Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: ) Description: The AODDriver4.2.0 service failed to start due to the following error: %%3
This is basically a fresh install. I only really installed steam along with the drivers for my motherboard and gpu. It originally did it while on steam only but has since done it other places. Last night was particularly bad, as it would BSOD and then sit on a black screen while trying to load up. Turning it off and on eventually started it back up. Then it did a weird thing where it would keep rebooting itself. Eventually I shut it down for the night.
After having success with an ASUS desktop replacement, bought an ASUS desktop as well.
Steps completed: Updated drivers (manufacturer>asus when possible) Memtest passed BIOS Frequent checking of temps to ensure its not overheat Tried to resolve based on eventlog entries and windbg
I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all.
Sometimes, but much less often, there's been random reboots or crashes without a BSOD.
What I've tried so far. Updated drivers for graphics, network and chipset.Uninstalled Avast, now using Windows DefenderReinstalled WindowsMemtest86+ for all my RAM together, 30 passes, no errorsMemtest86+ for each piece of RAM alone, 70-75 passes each, no errors
All the memory dumps in my archive are from after reinstalling in Windows, before that I also experienced the same kind of issues.
Between the BSOD of Jan 4 and Jan 17 I upgraded my graphics card from MSI 6950 to Sapphire R9 290. Same issues with both cards.
I recently bought a SSD and installed windows 8.1 on it with my old HD unplugged. I started getting these random crashes after I plugged in and reformatted my old HD. Attached is the log dump.
My laptop is about 2 months old now and when ever I play games I usually get a BSOD crash within half to an hour every time. I personally have no clue how to fix these problems or read a dumb file correctly.
I have added an attachment with my latest crash logs
It only occurred first if and only if I was playing, so I thought it was a compatibility prob so I just quit. But when I played this game Dragon Nest it too BSOD's or just plain PC crash. So I thought ok I cant play these 2 games. BUT when it happened too in Dota2, I think that's too much of a coincidence. Now my PC just random crashes and I really dont know why.
PC specs: Core i3-3240 Geforce GT420 4g ram Windows 8 64bit
I'm facing BSODs on my system. It mostly appears when I'm using Chrome, especially using Youtube or any flash applications (like games on Facebook). In games it also crashes from time to time (e.g. Assasins Creed 4).
Programs for controlling the fan of my R9-280x lead to crashes a lot, I deleted those already (e.g. Sapphire Trixx).
My system: Windows 8 - 64 bit 8 GB RAM Sapphire Vapor-X R9-280x graphics Intel i5 4670K Samsung SSD 840 pro Evo (I already checked this one and optimized it, but this didn't do the trick).
I have been experiencing a number of crashes recently when gaming which have been become increasingly frequent. Initially I assumed it may be due to overheating, but all temperatures were normal when checked with coretemp and nvidiainspector. Attached is the SF file.
i kept on getting the same BSOD for like 6 moths. but is was lazy and didn't take action, but im no fed up with it. and its getting reeaally annoying. I get get it most often while watching youtube video's (but i think that's just due to that that is what i mostly do on chrome. i also get it while gaming or just normal use (a lot less though). i used SF Diagnostic Tool i have Windows 8 64bit (i dont know if its pro or ultimate or something, i dont know where to find that)
So basically my system is crashing at seemingly random points (games, desktop, programs...anytime) even though the system appears to be ok.
I've updated all drivers, ran memtest, even ran prime95 (was oc'ing recently but the crashes were happening before that) and everything checks out.
My rig is as follows: Windows 8.1 ProAsus Crosshair V Formula (latest bios)16gb CMX8GX3M2A2000C9 XMS3 (4x 4GB, running at 2071mhz)AMD HD7970AMD FX8150 (oc'd to 4.2ghz)2x OCZ Agility 3's in Raid0
This crash has happened a few times before the overclock as well as after, previous to installing 8.1 (upgraded from 8) the overclock was running stable for nearly 3 months. I rarely go over 60c and have been able to run prime95 for long periods of time during testing it without problems, as I said the crash happens at stock speeds too! So in short I don't think its related to the OC.
I have windows set to a minidump but when the crash happens I don't get the BSOD screen but rather just a screen in a random colour.
My computer is a Lenovo Y500 with windows 8. A few weeks ago I heard a friend of mine was having BSOD problems and that his computer stopped booting completely.
I brought my computer over and had a nice time, we were attempting to fix his computer by switching the hard drive out and changing his computer form windows 8 to windows 7. A USB device was used for that step. The USB device was not fully working so it was tested on the BSOD computer AND my fully working computer. His computer was fixed shortly after and began running again.
I took my computer back home and immediately noticed a slow down so I reformatted my computer.....it still seemed really choppy and laggy and froze alot. A day later I begin to get blue screens out the A$$ and eventually it comes to a Automatic repair loop. I had to order a recovery disk because my one key recovery no longer worked. I Ordered the recovery disk and bam my computer seemed to be working again after a long recovery process.
Foolishly I took my computer back to the place it seemed to work fine. Upon coming home again. I begin to notice problems and bam my computer tells me that It is in danger back up files or you may possibly lose them.
Another friend buys a new computer and he takes it to the BSOD house. Guess what he got? The BSOD he was using the flash drive used to add windows 7 to a friends computer to add windows 7 to his new laptop when it happened 6 times in a row. He recovered his computer and it seems to be working fine for now.
However my computer isn't; even after recovering it. While yes, it is moving fast and working great. The computer STILL gives me the warning that i must back up my files and what not. I also tried the CHKDSK in command prompt and it froze on 27% so I stopped it. I checked the D: and C: drives from my computer and going to properties but it said there are no problems.
The program that DOES let me know the problem still persists is the constant reminder telling me that their is a problem with the Device. Also my Intel rapid story device places an exclamation point on the HDD and says that one or more events, and data may be at risk. I do not know what to do...I feel that it is either a virus from the flash drive or possibly a Hardware problem caused by a surge in his house, but if that was true 2 of my other friends laptops would be fried as well.
It seems that this slowly happens over time each time I recover my HDD. The blue screens barely come. Its when I notice Games, and programs malfunction that the blue screen begins to show again.
Recently i got my hands on a titanfall beta-key and to play i had to have a 64bit system. I asked my friend to support with the upgrade and everything went fine until my pc started randomly crashing with Memory_management as the most common message. i've had a few others too but mainly this one. I don't understand that my pc keeps crashing because before with my win7 32bit there was never no issue. I tried doing this debug tool thing but it says access denied and the cmd window that opens also says WIN32 so did something go wrong with the installation of win 8 or what?
My Windows 8.1 crashes randomly (almost everyday), without BSOD or Black Screen, and restarts as normal. There are no minidump files created. Vaio fit 13
My Windows 8 machine crashes when resuming from sleep. This used to happen only intermittently, and I assumed it was just a feature of Windows 8 and I put up with it for a while. But now it happens every single time the laptop goes to sleep, and I'm losing lots of unsaved info and it's quite aggravating.
Here is the .zip file created after I ran SF Diagnostic Tool. (attached)
