Debugging :: Windows 8 - BSOD Mostly Using Chrome Or Gaming
Nov 30, 2013
I'm facing BSODs on my system. It mostly appears when I'm using Chrome, especially using Youtube or any flash applications (like games on Facebook). In games it also crashes from time to time (e.g. Assasins Creed 4).
Programs for controlling the fan of my R9-280x lead to crashes a lot, I deleted those already (e.g. Sapphire Trixx).
My system:
Windows 8 - 64 bit
8 GB RAM
Sapphire Vapor-X R9-280x graphics
Intel i5 4670K
Samsung SSD 840 pro Evo (I already checked this one and optimized it, but this didn't do the trick).
Nothing is overclocked, temps should be fine.
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Jul 24, 2014
i kept on getting the same BSOD for like 6 moths. but is was lazy and didn't take action, but im no fed up with it. and its getting reeaally annoying. I get get it most often while watching youtube video's (but i think that's just due to that that is what i mostly do on chrome. i also get it while gaming or just normal use (a lot less though). i used SF Diagnostic Tool i have Windows 8 64bit (i dont know if its pro or ultimate or something, i dont know where to find that)
(ironically i got a BSOD while typing this XD)
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Jul 6, 2014
check my sf file
up BSOD using chrome and fresh start win 8.1
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Jul 4, 2014
I tried to fill in as much of my computer information as I could in my profile's system specs.
I've had 3 BSOD's in one day.
The first was while watching a video on youtube using Chrome. I had a few tabs open at the same time. Wasn't expecting a problem. The BSOD happened suddenly without warning.
The second was while playing Planetside 2. The fans spun up to 100% (I couldn't hear them with headphones, I just felt it) and then it crashed.
The third was also with Planetside 2. Fans spun up, I didn't realize it, BSOD.
After that I was hyper aware of the fans. They would start spinning up and I would switch to desktop and they would instantly spin down. I'd wait 10 seconds and go back into the game and it was fine for a while. Then it would do it again.
Brand new laptop so probably driver issues and maybe hardware.
The file is attached.
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Aug 11, 2014
I just upgrading my Windows System from 7 to 8.1. And computer just keep showing BSOD,
Error code: Kernel Security Check Failure.
I have also attached dumped files.
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Apr 18, 2014
My Msi Ge70 2oe is 5 moths old and i got several BSODs since purchase. I updated most drivers in April, still got 6xBSOD this month. Most of them System_Service_Exception and addressing ntoskrnl.exe+59769. idk what that means, think have some really bad drivers it happens mostly using chrome.
Using manufacturers Live update 5 to update, although not installed some optional like norton internet security. Checked memtest and windows memory test programs, nothing unusual.
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Jun 7, 2014
This is basically a fresh install. I only really installed steam along with the drivers for my motherboard and gpu. It originally did it while on steam only but has since done it other places. Last night was particularly bad, as it would BSOD and then sit on a black screen while trying to load up. Turning it off and on eventually started it back up. Then it did a weird thing where it would keep rebooting itself. Eventually I shut it down for the night.
specs incase these are needed
Intel Core i5-4460 3.2GHz Quad-CoreGigabyte GA-B85M-DS3H Micro ATX LGA1150
Team Vulcan 8GB (2 x 4GB) DDR3-1600
Crucial M500 240GB 2.5" SSD
Sapphire Radeon R9 270X 2GB Dual-X
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Aug 10, 2014
After having success with an ASUS desktop replacement, bought an ASUS desktop as well.
Steps completed: Updated drivers (manufacturer>asus when possible) Memtest passed BIOS Frequent checking of temps to ensure its not overheat Tried to resolve based on eventlog entries and windbg
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Aug 20, 2014
I try to launch a game or google chrome i got blue screen of death with this error code 0x8000000000000002
Did memory check and harddisk check no problems , installed latest nvidia driver , for now it did not blue screened me but it is matter of minutes as it does blue screen randomly .
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Apr 18, 2014
I purchased a new computer in the last few days, pre-installed Windows 8. I was having the odd error message where Chrome would stop working and reload. Or sometimes an error message saying my computer would restart. They are different messages:
Memory Management
IRQL_NOT_LESS_OR_EQUAL
Special Pool Detected Memory Corrupt
I downloaded all updates for Windows 8, then updated to 8.1 and downloaded all but one update available (Bing Desktop). I am still getting these BSOD. Sometimes in Chrome, sometimes in Steam, and sometimes randomly
I've run the Memory diagnostic tool in Windows, and it found no errors. I've attached the SF Diagnostics folder which was created.
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Aug 13, 2013
I have been experiencing a number of crashes recently when gaming which have been become increasingly frequent. Initially I assumed it may be due to overheating, but all temperatures were normal when checked with coretemp and nvidiainspector. Attached is the SF file.
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Nov 3, 2013
I get bsod when I play games usually between 10-30 mins with high graphics games like BF4 and around 1-3 hours with games like WoW.
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Aug 17, 2014
I bought a brand new PC and mostly during gaming but not always, sometimes with just even something such as Skype open my PC crashes with WHEA Uncorrectable Error and then restarts.
I hope I did this correctly, here is my log file. Nothing is overclocked as well.
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Sep 15, 2014
I've just bought a new Acer Aspire V3 772G. My laptop crashes or reboot by itself every times i play a video game. Sometimes 5 minutes or 2 hours later.
-I update all the drivers from the Acer Website.
-I've updated the Bios to 1.15 (the latest).
-I've already run a memory test with Memtest86 during 10 hours : no single error.
-I've run a CPU test with intel with intel Processor diagnostic. There's a warning which says
CPU Frequency Test Passed with Warning!!!
The processor frequency could be affected by power management features. In order to ensure the processor frequency is not affected by a power management setting, enter BIOS, load defaults, and disable any 'Over-Clocking' or power management features that may affect processor frequency. Also, set any software applications which control power management features to default.
I didn't overclocked my CPU. I don't know whether it's overclocked or not. It's a second hand laptop.
-I've tried to test my graphic card with AtiTool but when i run it it says ''The Kernel Mode driver does not seem to be running A device driver is required for communication with your video hardware.
-I've also run a hard disk test with HDtune and it seems that i have 381Mb as bad sector.
My specs : IntelCore i7-4702MQ 2.2ghz with turbo boost up to 3.2ghz
Nvidia Ge force gt750m
16gb ram DDR3 L
1to hdd West digital
Windows 8 upgraded to windows 8.1 64 bits
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Jul 31, 2014
I've been having this issue with my PC for the last 6 months or so. I attributed it to an aging graphics card but had a rude awaking when I purchased and installed a new GPU yesterday and the problem still persisted.
The issue didn't bother me too much as I don't game too often but I just bought a new R9 280x card and was hoping to catch up on some games I've missed.
The issue that I get is when gaming (and using Video Editing software - PC BSOD's when rendering a video from After Effects CC for example) is that after about 20 - 25 min of running the game the PC will just crash and I'll get a IRQL_NOT_LESS_OR_EQUAL error and the PC will restart. This happens every time regardless of the game played or settings.
My PC temps are pretty normal even under stress.. max the CPU goes to is around 68 and the GPU around the same.
My PC SPecs are:
Windows 8.1 x64
Intel i7-930 2.8GHz
AMD Radeon R9 280x
16GB RAM
128GB Samsung SSD
2TB HDD
Things I've tried:
- Reinstall Windows
- Use only the SSD
- Use only the HDD (Bought new HDD)
- Switch out the RAM Sticks w/ New Ones
- Run MemTest and other software (everything came back clean)
- Yesterday I installed the new GPU, Reinstalled Windows, Updated all Drives and Windows Updates and the issue is still present.
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Jul 28, 2014
It is just a matter of time before the system crashes. Sometimes I can play a whole evening without a crash, sometimes it crashes every 5 minutes. It does not seem to coincide with what happens in the game and it can be an old game with minimum graphics or something else on max, the crash is the same. As it crashes, screen goes black, it generates a hum on the speakers, and all I can do is to push the power button until it shuts off the power. Another problem is that there is NO dump file whatsoever. Minidump settings are all validated, but no dump gets created. I hope the SF debug Tool is enough.
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May 16, 2014
This issue happened from the first day I got my computer and I read that its a driver related issue.
however I did try to fix it many times until I got to the point where the BSOD doesnt happen as often anymore but I still got this one today "will upload files on attachment".
wish I could know what is causing it at least QQ.
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Jun 4, 2014
I've been suffering a high volume of BSODs - both before and after I switched hard drive last week.
I'm getting Kernel_Data_Inpage_Error on almost every first startup. In addition, I often get a Page Fault in Unpaged Area BSOD when gaming (primarily Max Payne 3) - dxgmms1.sys has been referenced on more than one of these occasions.
Dump file log (hopefully attached).
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Jun 9, 2014
Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.
Here some specs
- Intel i7-3537U CPU
- Asus K56CB motherboard
- NVIDIA GeForce GT 740m Dedicated GPU
- Intel HD Graphics 4000 Integrated GPU
- 4gb 1600 Ram, single stick
- Windows 8.1 (had the same problem with win 8)
On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, I've tried older drivers, I've also formatted my pc but the problem is still there...I am not using any antivirus, windows defender is enough for me.
What gets on my nerves the most is that even on old games like quake live do crash and sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...
another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85C. With "crash" i mean black screen with a window saying "Game.exe has stopped working"
There are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened". I've also noticed that sometime while gaming my disk usage get to 100% for an instant and when that happens i get a lag spike/freeze...
If no way to find the source of my problems ill build a desktop and than ill keep sending the notebook to warranty until they fix it . I've still got 1 year of warranty, I've also sent it once already but they only changed the hard disk, and it didn't solve the problem too ...
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Jun 17, 2014
I am having some problems with 3 years old PC. Only while playing games (Civ 5 - Heroes & Generals - Rise of nations) I suffer from freeze/crashes, PC doesn't show a BSOD, the mouse pointer works normally it doesn't freeze (until I try to alt+tab or alt+ctrl+del), and from my speakers I can hear looping sounds.
The only thing I can do is a hard reboot. I try reinstalling windows, and the problem still exists.My BIOS, drivers* and OS are update, I perform a memtest for 6 hours and show no errors, I can run prime95 + kombustor and everything is fine, no temps problems, GPU never go over 68c and CPU at 58c, and no crashes.
DSIM commands show no errors neither.
*I tried latest NVIDIA drivers, and old ones, im actually using 334.89 version, and the problem persist.
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Dec 8, 2013
Current OS: Win 8.1 Pro x64
For the past few weeks, I had been having issues with my computer with black screens only during gaming.
At first, it seemed like a power issue since the machine kept shutting off and rebooting with no BSOD or error codes. So I got a new PSU.
Still kept happening - tested each GPU individually and all passed without error/problems.
Black screen problem still persisted. So I installed Win 7 x64 on a spare HDD and checked to see if it was software/drivers - still got black screen/reboot.
Decided it had to be the motherboard - RMA'd the board and just got a replacement (2 days ago). Still get black screen/reboots.
Reflashed the GPU BIOS - worked for a while when the voltage was left at stock (instead of 1.212V). However, still got black screen/reboot after about an hour.
I decided to test RAM w/ MemTest86+.
Tested RAM @ XMP setting (Corsair Dominator Platinum 32GB 9-11-11-31 @ 1.65V) - got a ton of errors in MemTest86+ (411 errors after about 8.5 hours).
Reset RAM to "Auto" (1333Mhz) tested again - no errors so I booted into Windows. Tried playing AC4 and got black screen + reboot within 10 minutes.
Tested each RAM stick individually today and 3 of them passed fine with no errors while the fourth one had errors in the first and second passes - 10 errors.
Took two sticks out and put two "good" sticks of RAM back and fired up the computer.
Booted into Windows and ran Heaven 4.0 & Valley - both passed without issue with the GPUs OC'd and overvolted @ 1.212V.
Thought I had solved it. Fired up AC4 and got a black screen in about 10 minutes. Tried different GPU settings (stock, lower OC, no over-volt etc.) to no avail - all gave black screens within 20 minutes (some sooner). Tried BF4, got a DirectX error - game wouldn't even start! Tried several times - nothing! Tried BF3, got a black screen within 3 minutes.
My PSU connected via a thick 12AWG cable to a 20A breaker. The PSU cable (PSU: Lepa G1600) itself is quite think (albeit short).
Why this is happening - I have either tested or replaced everything.
There are no error codes; just a bunch of Event ID 41 in Event Viewer but that doesn't indicate anything useful (just unexpected crash/reboot).
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Dec 20, 2013
My laptop has been crashing regularly and very often for about a month. Happens most of the time when I open a new webpage on chrome, or a video plays in browser - and I get this error displayed: Attempted Execute of NoExecute Memory.
I suppose this is a driver problem - this became a menace ever since I tried updating my video and audio drivers from the HP Website (Using a HP Envy DV6 7245us Laptop). I've tried reinstalling the drivers but it didn't solve the problem.
The laptop is new - bought it in September. Worked fine. Ran virus scans - nothing detected (I use BitDefender).
OS: Windows 8.1 64-bit
RAM: 6 GB
2.3GHz up to 3.2GHz AMD Quad-Core A10-4600M Accelerated Processor
AMD Radeon HD 7660G Discrete-Class graphics and up to 3060MB total graphics memory
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Aug 16, 2014
For a long time now - over a year - I've been getting seemingly random blue-screens, 90% of the time during playing video games. It doesn't ALWAYS happen, and sometimes it goes days without happening, but other times it is nearly every time I play for longer than 15 minutes.
I upgraded several months ago to Windows 8 Pro and the problem persisted. Since this all started, I upgraded my entire computer including new motherboard, CPU and RAM. Since this usually only happened during playing video games, I thought the video card was the culprit (as unlikely as that is), but after upgrading my video card, the same problem persists.
I checked the hard-disk for errors using chkdsk, WD Lifeguard - all with no errors. I ran sfc /scannow and it said it found uncorrectable errors, and after following instructions from this forum, finally got it to say it found no errors.
Basically the only thing I haven't done is reformat my system, and replace the only remaining original hardware left, my 2 HDDs and my PSU.
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Jan 10, 2014
Okay, this is the second time with a different game this is happening, at very specific points in the game, My Laptop's screen blacks out and goes off, the computer stays on with lights and stuff but the screen just stays off like when you put off a pc but the fans keep running, I then have to forcefully power my pc off to put off the entire system.
I don't think this has anything to do with my Laptop's temperature as I've just had the vents and heat sinks ventilated recently, also cause the laptop goes off at just one scene in a particular mission in both games, Assassins Creed and Far Cry 3.
I don't think its my PC's specs either cause I went through the requirements of these games before getting them. I've not been able to go past the stages in the game where my PC goes off.
My Laptop's specs:
HP Envy M6-1105DX : AMD A10-4600M 2.3GHz, 6GB RAM, Windows 8, 64-bit.
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Dec 2, 2013
It's been happening for awhile now since windows 7 through to windows 8 and i'm not sure why but it usually happens when i play games even with lowest settings, whenever it freezes it makes me have to force shut down manually.
System Specs :
Windows 8 Pro With Media Centre
4 GB DDR2 RAM
Intel Core 2 Quad CPU Q8300
ATI Radeon HD 4600
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Dec 31, 2013
I have a question regarding PC gaming, since I realy dont know as much as I would like to.
My question is what role does my CPU play in gaming? Is it a big thing? I always thought that having a strong, powerful graphics card was more important that a powerful CPU.
Is there a particular thing that the CPU does in PC gaming that makes having a strong one essential?
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Aug 15, 2013
I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...
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Oct 22, 2013
I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.
Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.
Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Sep 15, 2014
I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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