Debugging :: PC BSOD During Gaming And Video Editing Software
Jul 31, 2014
I've been having this issue with my PC for the last 6 months or so. I attributed it to an aging graphics card but had a rude awaking when I purchased and installed a new GPU yesterday and the problem still persisted.
The issue didn't bother me too much as I don't game too often but I just bought a new R9 280x card and was hoping to catch up on some games I've missed.
The issue that I get is when gaming (and using Video Editing software - PC BSOD's when rendering a video from After Effects CC for example) is that after about 20 - 25 min of running the game the PC will just crash and I'll get a IRQL_NOT_LESS_OR_EQUAL error and the PC will restart. This happens every time regardless of the game played or settings.
My PC temps are pretty normal even under stress.. max the CPU goes to is around 68 and the GPU around the same.
My PC SPecs are:
Windows 8.1 x64
Intel i7-930 2.8GHz
AMD Radeon R9 280x
16GB RAM
128GB Samsung SSD
2TB HDD
Things I've tried:
- Reinstall Windows
- Use only the SSD
- Use only the HDD (Bought new HDD)
- Switch out the RAM Sticks w/ New Ones
- Run MemTest and other software (everything came back clean)
- Yesterday I installed the new GPU, Reinstalled Windows, Updated all Drives and Windows Updates and the issue is still present.
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Jul 2, 2014
I bet some users use there Windows 8 tablet for video editing like for Youtube(VlogsGaming channel, etc) with something like Movie Maker.
Using Windows 8 tablet to do video editing? and what video editor do you use on your Windows 8 tablet?
I use my 11.6 inch Acer Iconia W700(I5 core) to edit my videos with Movie Maker and upload my videos to Youtube.
Can a Windows 8 tablet with a Atom CPU like the Dell Venue Pro (8, 11)/ Lenovo Mixx 2 (8, 10) can handle tasks like video editing?
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Jun 7, 2014
This is basically a fresh install. I only really installed steam along with the drivers for my motherboard and gpu. It originally did it while on steam only but has since done it other places. Last night was particularly bad, as it would BSOD and then sit on a black screen while trying to load up. Turning it off and on eventually started it back up. Then it did a weird thing where it would keep rebooting itself. Eventually I shut it down for the night.
specs incase these are needed
Intel Core i5-4460 3.2GHz Quad-CoreGigabyte GA-B85M-DS3H Micro ATX LGA1150
Team Vulcan 8GB (2 x 4GB) DDR3-1600
Crucial M500 240GB 2.5" SSD
Sapphire Radeon R9 270X 2GB Dual-X
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Aug 10, 2014
After having success with an ASUS desktop replacement, bought an ASUS desktop as well.
Steps completed: Updated drivers (manufacturer>asus when possible) Memtest passed BIOS Frequent checking of temps to ensure its not overheat Tried to resolve based on eventlog entries and windbg
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Nov 30, 2013
I'm facing BSODs on my system. It mostly appears when I'm using Chrome, especially using Youtube or any flash applications (like games on Facebook). In games it also crashes from time to time (e.g. Assasins Creed 4).
Programs for controlling the fan of my R9-280x lead to crashes a lot, I deleted those already (e.g. Sapphire Trixx).
My system:
Windows 8 - 64 bit
8 GB RAM
Sapphire Vapor-X R9-280x graphics
Intel i5 4670K
Samsung SSD 840 pro Evo (I already checked this one and optimized it, but this didn't do the trick).
Nothing is overclocked, temps should be fine.
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Aug 13, 2013
I have been experiencing a number of crashes recently when gaming which have been become increasingly frequent. Initially I assumed it may be due to overheating, but all temperatures were normal when checked with coretemp and nvidiainspector. Attached is the SF file.
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Nov 3, 2013
I get bsod when I play games usually between 10-30 mins with high graphics games like BF4 and around 1-3 hours with games like WoW.
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Jul 24, 2014
i kept on getting the same BSOD for like 6 moths. but is was lazy and didn't take action, but im no fed up with it. and its getting reeaally annoying. I get get it most often while watching youtube video's (but i think that's just due to that that is what i mostly do on chrome. i also get it while gaming or just normal use (a lot less though). i used SF Diagnostic Tool i have Windows 8 64bit (i dont know if its pro or ultimate or something, i dont know where to find that)
(ironically i got a BSOD while typing this XD)
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Aug 17, 2014
I bought a brand new PC and mostly during gaming but not always, sometimes with just even something such as Skype open my PC crashes with WHEA Uncorrectable Error and then restarts.
I hope I did this correctly, here is my log file. Nothing is overclocked as well.
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Sep 15, 2014
I've just bought a new Acer Aspire V3 772G. My laptop crashes or reboot by itself every times i play a video game. Sometimes 5 minutes or 2 hours later.
-I update all the drivers from the Acer Website.
-I've updated the Bios to 1.15 (the latest).
-I've already run a memory test with Memtest86 during 10 hours : no single error.
-I've run a CPU test with intel with intel Processor diagnostic. There's a warning which says
CPU Frequency Test Passed with Warning!!!
The processor frequency could be affected by power management features. In order to ensure the processor frequency is not affected by a power management setting, enter BIOS, load defaults, and disable any 'Over-Clocking' or power management features that may affect processor frequency. Also, set any software applications which control power management features to default.
I didn't overclocked my CPU. I don't know whether it's overclocked or not. It's a second hand laptop.
-I've tried to test my graphic card with AtiTool but when i run it it says ''The Kernel Mode driver does not seem to be running A device driver is required for communication with your video hardware.
-I've also run a hard disk test with HDtune and it seems that i have 381Mb as bad sector.
My specs : IntelCore i7-4702MQ 2.2ghz with turbo boost up to 3.2ghz
Nvidia Ge force gt750m
16gb ram DDR3 L
1to hdd West digital
Windows 8 upgraded to windows 8.1 64 bits
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Jul 28, 2014
It is just a matter of time before the system crashes. Sometimes I can play a whole evening without a crash, sometimes it crashes every 5 minutes. It does not seem to coincide with what happens in the game and it can be an old game with minimum graphics or something else on max, the crash is the same. As it crashes, screen goes black, it generates a hum on the speakers, and all I can do is to push the power button until it shuts off the power. Another problem is that there is NO dump file whatsoever. Minidump settings are all validated, but no dump gets created. I hope the SF debug Tool is enough.
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Mar 10, 2014
Windows 8.1 32bit OS. My audio/video editing needs are relatively simple, yet I only seem to find programs which are insultingly simplistic and don't offer the functions I need; needlessly overly complicated, or they do not work just right and are literally frustrating to use.
I am in need of a video editing software. It has to not have the 4 main problems that I keep running into, which all of the ones I've tried have to some degree.
1. Output file sizes:
If I import a video which is 87mb, my output options shouldn't all be several hundred mb's or a few gb's. Why can't these programs just import and output files which are like-for-like? If I'm cutting parts out of the video, then the resulting file should be just under 87mb. If I'm joining two equal sized videos together on a timeline, then the resulting file should be 174mb (the total of the two 87mb source files).
2. Output video resolution:
If my input/source file fills the entire screen when played in full screen, then I don't want my edited file to fill-up a much smaller area in the center of the screen with large black borders around it, and sometimes the loss of visual quality is huge. Again why can't they just do like-for-like? Windows Movie Maker is a swine for doing this.
3. Quick seeking on the timeline, ability to 'cut'/'split' video into pieces easily:
Some programs are hard to quickly move through the timeline as the movie is playing in the preview area (I believe this is called seeking, I may be wrong). This can be usefull if you're trying to find a specific point in the video without blindly clicking the timeline at random. Sony Vegas 9's always gives me issues when trying to do this, by not allowing me to seek properly, or jumping my arrow to the start/end of a clip and I have to start seeking all over again.
Only the old Windows Movie Maker had 'cutting' correctly in my opinion, as it was an easy button to press on the preview window, instead of having to right-click the timeline at just the right spot, or go into the File,Edit,View menus every time you want to cut a part of the video.
4. Ability to separate audio track and manipulate it:
I have a downloaded video, and something is seriously wrong with the audio. Not only is it out of sync with the video (which in itself I could probably fix with some faffing around), but it's also decreased in speed. Media Player Classic lets me increase the speed again, but there is no way to save the audio track as such, and I haven't found any other audio/video editing software that would let me increase the speed of the audio.
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May 16, 2014
This issue happened from the first day I got my computer and I read that its a driver related issue.
however I did try to fix it many times until I got to the point where the BSOD doesnt happen as often anymore but I still got this one today "will upload files on attachment".
wish I could know what is causing it at least QQ.
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Dec 15, 2013
My pc will crash at random times sometimes just when surfing the internet and others when waking it from sleep it will show a BSOD. Almost every time this happens I get a message that says "your pc has recovered the video drivers" I have tried updating drivers and re-installing them and I still get this. Sometimes the pc will go for 2 weeks with out an error other times it is every 1-2 days. I have Attached the Diagnostics information from the tool. I do not know if the issues are related of not.
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May 8, 2013
tell me if there is a version of Windows Movie Maker that will work with Windows 8?
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Jun 4, 2014
I've been suffering a high volume of BSODs - both before and after I switched hard drive last week.
I'm getting Kernel_Data_Inpage_Error on almost every first startup. In addition, I often get a Page Fault in Unpaged Area BSOD when gaming (primarily Max Payne 3) - dxgmms1.sys has been referenced on more than one of these occasions.
Dump file log (hopefully attached).
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Jun 9, 2014
Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.
Here some specs
- Intel i7-3537U CPU
- Asus K56CB motherboard
- NVIDIA GeForce GT 740m Dedicated GPU
- Intel HD Graphics 4000 Integrated GPU
- 4gb 1600 Ram, single stick
- Windows 8.1 (had the same problem with win 8)
On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, I've tried older drivers, I've also formatted my pc but the problem is still there...I am not using any antivirus, windows defender is enough for me.
What gets on my nerves the most is that even on old games like quake live do crash and sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...
another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85C. With "crash" i mean black screen with a window saying "Game.exe has stopped working"
There are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened". I've also noticed that sometime while gaming my disk usage get to 100% for an instant and when that happens i get a lag spike/freeze...
If no way to find the source of my problems ill build a desktop and than ill keep sending the notebook to warranty until they fix it . I've still got 1 year of warranty, I've also sent it once already but they only changed the hard disk, and it didn't solve the problem too ...
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Aug 4, 2014
My computer would randomly restart very rarely. Today it started happening frequently and saying there is a problem with your PC. I figured enough out on how to get the Memory Dumps so here is a link to those. Currently running windows 8 pro.
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Feb 5, 2014
I bought this laptop October-13 with Windows 8 preinstalled. It had a few hiccups after the first month, but its just been getting worse and worse. Sometimes it will just freeze, other times it will freeze and BSOD. And its always a kernel_data_inpage_error. It happens pretty much while doing anything else then playing games, especially when playing video, be it streaming or local files.
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Feb 28, 2014
I have attached as requested the archive containing the SF Diagnostic Tool v5 dumps.
I am receiving a huge number of BSOD errors, after each one the nVidia graphics card is nowhere to be found, rebooting the system does not work, in order to bring the nVidia card back I need to shutdown and power on the system, 2 attempts are required, first power on attempt always fails and the system shuts down right after the bios logo.
The video card was recently changed to a brand new one.
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Apr 9, 2014
It happens at random times but i'll be playing a video on my PC then suddenly it completely freezes with the sound all distorted and looping. Then it goes to the BSOD screen and says there was a DPC_WATCHDOG_VIOLATION error and the PC restarts.
Here is the dmp files:
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Apr 17, 2014
I have this laptop: Amazon.com : ASUS A55A-AH51-WT 15.6-Inch LED Laptop (White) : Laptop Computers : Computers & Accessories, with additional 4gb Kingston ram aftermarket.
I am getting BSOD crashes whenever I play video games, like league of legends. They happen randomly and with seemingly no direct cause.
Windows has given me solutions to update my graphics card drivers, but whenever I "update" it gives me the same one I have and continuously says to update the driver.
including updating to the generic Intel Iris graphics drivers, but it still crashes.
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May 29, 2014
BSOD comes out lately very often with kernel security check failure. İt's come out i guess when watching youtube video in fullscreen and paused video and away from keyboard and screen goes off (power managment). Then i come and saw BSOD with kernel security check.
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Jun 17, 2014
I am having some problems with 3 years old PC. Only while playing games (Civ 5 - Heroes & Generals - Rise of nations) I suffer from freeze/crashes, PC doesn't show a BSOD, the mouse pointer works normally it doesn't freeze (until I try to alt+tab or alt+ctrl+del), and from my speakers I can hear looping sounds.
The only thing I can do is a hard reboot. I try reinstalling windows, and the problem still exists.My BIOS, drivers* and OS are update, I perform a memtest for 6 hours and show no errors, I can run prime95 + kombustor and everything is fine, no temps problems, GPU never go over 68c and CPU at 58c, and no crashes.
DSIM commands show no errors neither.
*I tried latest NVIDIA drivers, and old ones, im actually using 334.89 version, and the problem persist.
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Jul 6, 2014
I am having a serious problem with minecraft. No matter what version of minecraft I use or what graphics driver I use I always get this error on win 8.1. Not on 7, only 8. : Bad video card drivers!
Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers.
--- BEGIN ERROR REPORT 7fe0271 --------
Generated 7/6/14 10:26 AM
- Minecraft Version: 1.3.2
- Operating System: Windows 8.1 (amd64) version 6.3
- Java Version: 1.7.0_60, Oracle Corporation
[Code] .....
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Mar 20, 2014
I'm not sure if this problem is with the GPU, but I think it might be a good place to start.
Up until recently, I was running Windows 8.1 on a custom build with the following: Athlon II X4 610E processor, Silverstone NT01-E cooler, MSI 890-GX MoBo, 4GB OCZ DDR3/1333 RAM, Zotac GeForce GT 240 GPU, AuzenTech X-Fi Home Theater Sound Card, Western Digital 2TB Caviar Green, Corsair GT 120 SSD, Samsung SH-B083 ODD, and Silverstone NightJar ST40F PSU.
With this build I noticed that there was a certain tendency for the screen to "flicker" when the video changed (ie, starting a Netflix video, a Hulu video, movie on WMC, etc). It generally occurs at the start of a video and it's conclusion, being most annoying on Hulu because it does this at the start of a segment, just before the commercial break, and during the commercials.
Since I'm transitioning to gaming on my PC, I replaced several components, upgrading to a EVGA GeForce GTX 770 DUAL SuperClocked GPU, Intel Core i5-4570 processor (stock cooler), CORSAIR Vengeance LP 16GB (2 x 8GB) RAM, ASUS Q87M-E LGA 1150 MoBo, and CORSAIR CX series CX600 600W PSU. I also reinstalled Windows 8.1.
I had hoped that this would clear up my issue as a side benefit, but that is not the case. In fact, in some instances it's frequency has increased, mostly only occurring at the times I've come to expect, but I was watching a Hulu video just a few minutes ago and the number of times the screen flickered was nearly unbearable.
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Dec 8, 2013
Current OS: Win 8.1 Pro x64
For the past few weeks, I had been having issues with my computer with black screens only during gaming.
At first, it seemed like a power issue since the machine kept shutting off and rebooting with no BSOD or error codes. So I got a new PSU.
Still kept happening - tested each GPU individually and all passed without error/problems.
Black screen problem still persisted. So I installed Win 7 x64 on a spare HDD and checked to see if it was software/drivers - still got black screen/reboot.
Decided it had to be the motherboard - RMA'd the board and just got a replacement (2 days ago). Still get black screen/reboots.
Reflashed the GPU BIOS - worked for a while when the voltage was left at stock (instead of 1.212V). However, still got black screen/reboot after about an hour.
I decided to test RAM w/ MemTest86+.
Tested RAM @ XMP setting (Corsair Dominator Platinum 32GB 9-11-11-31 @ 1.65V) - got a ton of errors in MemTest86+ (411 errors after about 8.5 hours).
Reset RAM to "Auto" (1333Mhz) tested again - no errors so I booted into Windows. Tried playing AC4 and got black screen + reboot within 10 minutes.
Tested each RAM stick individually today and 3 of them passed fine with no errors while the fourth one had errors in the first and second passes - 10 errors.
Took two sticks out and put two "good" sticks of RAM back and fired up the computer.
Booted into Windows and ran Heaven 4.0 & Valley - both passed without issue with the GPUs OC'd and overvolted @ 1.212V.
Thought I had solved it. Fired up AC4 and got a black screen in about 10 minutes. Tried different GPU settings (stock, lower OC, no over-volt etc.) to no avail - all gave black screens within 20 minutes (some sooner). Tried BF4, got a DirectX error - game wouldn't even start! Tried several times - nothing! Tried BF3, got a black screen within 3 minutes.
My PSU connected via a thick 12AWG cable to a 20A breaker. The PSU cable (PSU: Lepa G1600) itself is quite think (albeit short).
Why this is happening - I have either tested or replaced everything.
There are no error codes; just a bunch of Event ID 41 in Event Viewer but that doesn't indicate anything useful (just unexpected crash/reboot).
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Sep 15, 2014
Using Windows 8 with Toshiba Laptop.
While working in MsExcel, I am trying to use thr F2 key for Editing but the key is already assigned to increase the brightness of the screen.
How to solve it.
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Aug 16, 2014
For a long time now - over a year - I've been getting seemingly random blue-screens, 90% of the time during playing video games. It doesn't ALWAYS happen, and sometimes it goes days without happening, but other times it is nearly every time I play for longer than 15 minutes.
I upgraded several months ago to Windows 8 Pro and the problem persisted. Since this all started, I upgraded my entire computer including new motherboard, CPU and RAM. Since this usually only happened during playing video games, I thought the video card was the culprit (as unlikely as that is), but after upgrading my video card, the same problem persists.
I checked the hard-disk for errors using chkdsk, WD Lifeguard - all with no errors. I ran sfc /scannow and it said it found uncorrectable errors, and after following instructions from this forum, finally got it to say it found no errors.
Basically the only thing I haven't done is reformat my system, and replace the only remaining original hardware left, my 2 HDDs and my PSU.
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Feb 26, 2014
So I just built myself a new computer, and I had some issues with it lately. I had a bsod right when I play a flash video, Well in the first time, I hard re-set the pc and the next time, it just had a bsod, so im not sure what to do :/ I have a SSD, and im not sure if that is the problem. The BSOD was MEMORY_MANAGEMENT btw. I'm so worried since I spent all of my savings on this PC
PC Specs:
Intel Core i5-4570
GTX 750Ti OC Twin Frozer MSI
8GB Corsair Memory (2x4GB)
ASUS B85M-G
Seagate 1TB Drive
Kingston SSDNow V300 Series ssd
Windows 8 Pro x64
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May 12, 2013
I have a Windows 8 Pro ISO file, and I want to convert it to a Windows 8 Core ISO file. Is that possible editing some files or something like that? It is difficult to find Windows 8 Core files for download, so I downloaded a Windows 8 Pro one, can I edit it to convert it to a Windows 8 Core?
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