Debugging :: Random BSOD Video Card Disappears After Reboot

Feb 28, 2014

I have attached as requested the archive containing the SF Diagnostic Tool v5 dumps.

I am receiving a huge number of BSOD errors, after each one the nVidia graphics card is nowhere to be found, rebooting the system does not work, in order to bring the nVidia card back I need to shutdown and power on the system, 2 attempts are required, first power on attempt always fails and the system shuts down right after the bios logo.

The video card was recently changed to a brand new one.

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Debugging :: Random Freeze Requiring Reboot - Win 8.1

Jan 21, 2014

I've started recently having issues with my Asus laptop (model x550c). It all began with couple of BSOD, that were referring to hardware error, but as they occurred when I witched WIFI I figured it was driver related, re-installed driver, and they went away.

Fast forward a few days, now computer just randomly (what I can see) freezes, with image and everything left, and nothing happens till I reboot by taking battery out (I can't move mouse, or do anything at all). I've also had issues starting PC up from the Windows 8 hybrid shutdown, with nothing but black screen greeting me leading to same battery reboot.

Memtest seemingly came back okay (although I'll let it turn bit longer once I'm home), drivers seems up to date, no new software been installed recently, antivirus scan came back clean. Nothing seems abnormal with GPU/CPU load or temp. Chkdsk fixed some minor issues after first bsod, but freezes continued.

I am attaching the last minidump file, that seems to be pointing at hal.dll as cause, as well as the SF info. However, I can't save event viewer logs however, as it gives "The specified channel could not be found" error, so I had to manually export all critical and errors events in three separate files you can find in the events archive.

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Graphic Cards :: Sapphire Vapor X R9 280X - No Video Signal When Linking New Video Card

Jul 23, 2014

I got a new video card, namely the Sapphire Vapor-X R9 280X to replace my old (broken) video card, namely the Sapphire Radeon HD 7970 Boost.

The problem is that I get no video signal when linking my new video card. The vga-led on motherboard turns on red (normally never) .

I thought my motherboard is broken, but then I tried the video card (Radeon HD 6950) from my brother and he just shows video signal. (vga-led turns not on red this time on motherboard) .

I would also say that on the box of my new video card is a 750 watt power supply recommended, but I only have a 600 watt power supply build in my pc.

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Debugging :: BSOD Since New Graphics Card Happens Regularly

Jan 3, 2014

Ever since I have upgraded from my trusty HD 6790 setup (2 in crossfire) to my GTX 780 (evga sc acx edition, if that matters) it has been a nightmare.

I originally had Windows 7 Ultimate x64 on my PC, it was hard to get anything done, it would BSOD pretty much all the time, and just getting logged in was a pain, I tried multiple drivers and even tried an older driver with an inf mod.

Upgrading to Windows 8 made things a bit better, but games were jerky, crash-y and froze alot; formatting my data drive sorted this. I still got alot of random BSOD's until I upgraded my motherboard and cpu.

I went from an ASUS P7P55D-E PRO with an i3 530 to a Gigabyte Z87X-D3H-CF with an i7 4770k

I'm currently running the latest driver, I have also tried different drivers with my new setup, apart from the older one as I can't get it to work on 8.1.

My BSOD's occur every few hours, the bug check string changes alot, but the crash address is pretty much always ntoskrnl.exe (got this in win7, too)

This is the best my pc has ever ran with this gpu, crashing every few hours. I tend to just be browsing the web, or leaving it idle when I goto sleep when it BSOD's.

The only thing I can think of now is a bad power supply or bad card, although I highly doubt this as my psu ran fine with my crossfire setup + is 750w, then again, it isn't the best psu ever. It's a powercool 750w psu, not modular, I can't find it online. It has 4 pci-e connectors, 2 of which are 8-pin.

I had 2 BSOD's typing this out :L so much for it happening every few hours.

I have attached the files from the diagnostics tool.

I also doubt my ram is bad as my PC ran fine with my AMD gpu's.

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Debugging :: BSOD After Changing Settings In WiFi Card

Jul 29, 2014

I am an owner of the Lenovo y510p laptop. It is notorious for having a internet connectivity problems with its intel n 2230 wireless card. In my case the internet connection would drop every minute at its worst and every 6 hours at its best. I have looked for solutions to this issue and as possible result I am in the current predicament. Here are the most likely culprits:

1) I have installed Wireless_17.0.5_De164 from [URL] ...
2) I have uninstalled Intel Management Engine Interface from the Device Manager [URL] ...

At this point I have received BSOD, driver_corrupted_expool. I rebooted the computer and it was working fine and and then when I tried further changing options in my wifi card I would get BSOD, but then the system would not boot without getting BSOD. I panicked, and have re-installed windows while keeping all the files. Following the re-installation of windows the BSOD problem still occurs and is consistently occurring when I try changing Advanced settings of my wifi card from the Device Manager window.

Furthermore, I have got BSOD on other occasions
1) Freshly after rebooting when I opened Firefox.
2) While making a call on skype.

I have received several errors including bad_pool_header.

I have attached my diagnostics.

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Debugging :: Get BSOD When Have A Sound Card Installed Into Computer?

Jan 25, 2014

I just got a BSOD. It happened while i was in a Skype call, listening to music, and about to go into match of League of Legends.

I've actually been getting quite a few of BSOD lately. The one I got before this one was

Kernel_Security_Check_Failure. Which I also got today.

I only seem to get BSOD when I have a sound card installed into my computer. I even bought a new sound card in hope to maybe fix this problem but I still get it. I've tried a few things too, I've even replaced my ram. I actually thought it was my AMD motherboard at first so I completly replaced my mother and cpu to a intel cpu and motherboard and still i get BSOD. The only thing I have not changed out has been my 2 Graphics cards and my SSD. But I didn't start getting BSOD till i either got my SSD or got more ram, I can't remember which. But like I said, I've already completely changed out my ram.

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Debugging :: Intel N2230 - BSoD Always With Wireless Card?

Nov 5, 2013

I tried to update my driver for my wireless card (Intel Centrino Wireless N-2230). Basically, I've been getting a number of different errors and then the BSOD from the Bad Pool thing to others everytime I try to:

- update the driver (through network & sharing and also win update)

- uninstall the driver

- disable the wireless adapter

It will also randomly shut down and give me the BSoD every few hours without doing anything other than surfing on firefox. I've attached the logs as directed in the sticky

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Debugging :: BSOD - After Loss Of Audio And Powering Down Sound Card

Aug 10, 2013

My problem is Windows 8 will occasionally BSOD after the sound goes quiet or dead while watching a video or playing a game and I turn off my M-Audio Fast Track Pro in an attempt to recover sound. This is basically a soundcard that is used to record music or MIDI components. It is attached via USB. I have disabled all other soundcards besides the M-Audio.

Im certain the drivers for this device are current and up-to-date. They do state to support Windows 8 on the M-Audio website found at Fast Track Pro Drivers

My tool named "Blue Screen Viewer" shows to have 2 dump files, but I used the "SF_Diagnostic_Tool" as per forum instructions. The zip file has been attached ...

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Debugging :: Windows 8.1 - Frequent Reboot Without BSOD And Dump Files

Jan 8, 2014

I have frequent reboots (only today: 3).

My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).

By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).

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Debugging :: Windows 8.1 BSOD / Reboot While Playing World Of Warcraft

Mar 2, 2014

I keep getting a blue screen of death and reboot every day while playing World of Warcraft. I recently got a new motherboard, gpu and cpu. I thought that I installed all the drivers correctly. The error message keeps telling me System_service_exception(dxgmms1.sys)

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Debugging :: BSOD After Waking Up From Sleep Mode Related To Xonar Card?

Jun 22, 2014

I did a clean install of Windows 8.1 recently. Now when my computer wakes up from sleep I receive a DRIVER_IRQ_NOT LESS_OR_EQUAL BSOD related to cmudaxp.sys, which I've discovered is related to my Asus Xonar Essence STX sound card. I am running the Windows 8.1 beta drivers directly from Asus's website, and the drivers were working fine before my clean install. What could be causing this problem now, after everything was fine before?


CPU: Intel i7 4770k
RAM: Kingston HyperX Black 8GB 1600Mhz
GPU: Asus GTX680 DirectCuII Top Edition
WIFI: Asus PCE-AC68 Wireless Card

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Debugging :: BSOD System Thread Exception Not Handled Error / Nvidea Card?

Aug 12, 2014

I just updated my Nvidea graphics card, and for some reason after restarting my laptop, in order to install these files to the system, the "System Thread Exception Not Handled" Blue screen error flashed on my screen, and later redirected me to an automatic repair screen, which attempted to fix this issue.

I ended up restarting the laptop on safe mode, uninstall my Nvidea graphics card and completely reinstall it from scratch.But for some reason it keeps giving me the same error each time I restart my laptop.After some research online, apparently there's an issue with Avast and Nvidea?

You will find attached the SF Diagnostic Tool grab all option files needed to view the issue at hand.Many are saying that I've not been installing the corrent drivers, but that's not possible, as it's directly from the MSI website (GT70 0NE) linked to the official Nvidea website, saying that the driver includes my graphics card (680M).

While other people are saying that maybe Avast is causing some issue towards the graphics card?I have the Avast 2014 Professional Antivirus.

Laptop Specs:
Windows 8.1
MSI Dragon Edition 2, GT70 0NE, Intel Core i7-3630QM CPU @ 2.40 GHz 64 bit
Intel HD Graphics 4000

I'm currently running my laptop without the nVidea Graphics Card Drivers, and seems to be fine so far.

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Debugging :: Win 8.1 - Random BSOD 0x00000139

Sep 15, 2014

I have BSODs in Win 8.1

Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`228cb140
Parameter 3 : ffffd000`228cb098
Parameter 4 : 00000000`00000000

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Debugging :: Getting Random BSOD On Windows 8.1?

Dec 9, 2013

it started happening about a week maybe 2 weeks ago but ill get random Bluescreen

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Debugging :: Random BSOD In Windows 8?

Oct 11, 2013

Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.

The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:

- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);

- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);

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Debugging :: Random BSOD On New PC With Fresh W8

Feb 4, 2014

I've aquired the following pc:
AMD FX-8300
AsRock 970 Pro3
2*4GB Gskill ripjaw
FSP Raider 550w
AMD Radeon 280x
Seagate something 1TB

I've used the pc for a few days with a usb pen with Ubuntu Live while i was backing up the files from the disk and it was ok. No crashes and no problems. Then i installed Windows 8 and i'm getting +- 2 BSOD's a day. I've already tried to find out the source, but the logs i find in the minudups are not clear to me. I'm only uploading 2 dmp files because i've done a system restore and all previous dmp were erased. I'll upload more when it happens again.

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Debugging :: New MSI GT70 2OC Random BSOD?

Mar 30, 2014

I bought this PC on january, and since then I got random BSOD at various moments, I already tryed to restore the computer, I already did this New MSI GT70 random BSOD's and i still got a lot of BSOD, my drivers are updated.

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Debugging :: Random BSOD And Lock Ups?

Jun 16, 2014

I could be surfing the web or playing DayZ down to my PC just restarting from a crash and it will lock up or bsod.

I think it started doing it after I installed windows 8, Installed a wifi card and a GPU

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Debugging :: Random BSOD Kernel APC

Mar 21, 2014

I have faced BSOD it says KERNEL_APC_during bla bla while booting into windows. i don't know what's the cause of this because it hapenned randomly (I mean sometimes I can go boot to desktop, and sometimes I faced the BSOD). I assume that maybe my realtekk driver is the problem .

Here I attach my minidump file.

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Debugging :: Random BSOD On Desktop?

Aug 11, 2014

I've been experiencing BSOD for the past week, at first I thought it was my faulty HDD but I took it out and re install windows 8 but it seems to reoccur again.

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Debugging :: MSI GT70 Often Random BSOD's?

Jun 26, 2014

I have a MSI GT70 20D-039US DRAGON EDITION 2 and get random crashs since the first day I have it.

I upgraded my laptop to Windows 8.1 after the first crash and it didn't work and then i have updated all my drivers to latest from MSI Global GT70 Dragon Edition 2 and also killer network website(include firmware but BIOS I think).

I did some research about the issue some how find out killer network might be the center of the problem but when I shut it down (using msconfig to disable the killer service V2 and killer network manager ) as other did the problem are getting a lot worse compare to before(BSOD's every half an hour compare to maybe once a day) .

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Debugging :: Random BSOD On Every 2nd / 3rd Boot?

Jun 9, 2014

I get a random BSOD when I boot my HP Pavilion 15-e073sa notebook.

It's only on boot up, and only every 2 or 3 boots it gives me a REFERENCE_BY_POINTER and reboots, usually with no problem.

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Debugging :: Random BSOD Happening For A While IRQL

Jun 6, 2014

I've been getting these random BSOD for a while.

System specs:
Processor AMD Athlon 64 x2 Dual Core Processor 6000+ 3.00 Ghz
Ram 3gb
32 bit Operating System

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Debugging :: Windows 8.1 Random BSOD 0x0000001e

May 6, 2014

Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.

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Debugging :: Windows 8 - Multiple Random BSOD

May 2, 2014

Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.

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Debugging :: Random BSOD Crash When Play BF4?

May 22, 2014

Im having random BSOD crashes. It randomly occurs when I play BF4 but can also happen when my PC is completely idle!

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Debugging :: Random BSOD On Windows 8.1 Update 1

Sep 15, 2014

My PC config is :
1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1)
3. 2TB Seagate HDD

I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.

I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.

Now, again after a few minutes or hours BSOD happen again and again with random Two errors :

1. irql_not_less_or_equal (storports.sys) or
2. kernel-data-inpage-error

I am attaching herewith my CPU details alongwith logs by "dm log collector".

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Debugging :: Random BSOD Errors Several Times A Day?

May 11, 2014

So I got myself a new computer not long ago, and I had some issues with the windows install that gave me 5-6 bsod a day atleast. Managed to fix that issue eventually, but lately it started to pop up with the same thing again, everything from MEMORY_MANAGEMENT to KERNEL_ERROR.

Latest one was DL/DI.DLL

It can happen during playing games, watching videos on youtube, or even idle.

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Debugging :: BSOD - Getting Lot Of Random Error (HP Laptop)

Jun 15, 2014

I have this problem with my laptop for a week ago, I purchased this laptop (hp pavilion dv6 2170ee) 4 years ago. Now I'm currently using Windows 8.1 PRO on it. I recently upgraded my RAM from 4 GB to 8 GB (a year ago). I'm using this laptop for work purpose, graphics like 3ds max, Photoshop and Autocad.

Well the problem started by getting a lot of unexpected shutdowns with BSOD with random errors ..

here's what I wrote:


the memory management error & IRQL_NOT_LESS_OR_EQUAL error are the most appearing , although the memory management is the #1 error happens. This leads me to test my RAMS , I ran a memory check (windows memory check & bios memory check) both gave me no errors. I even replaced my RAMS with the ones which originally came with the laptop, same errors happened again. I tried booting in safe mode, at that time no errors occured , I though it might be the drivers , I uninstalled the graphic driver and restarted the system everything was fine until I tried to install windows updates, OS asks me to reboot ,after that system started and I didn't touch even the mouse ,it crashed with errors again

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Debugging :: Random Freezing And BSOD (SF Diagnostics)

Apr 13, 2014

I have been getting freezes and BSOD about 3 times a day while playing games and just being on youtube.

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Debugging :: Seemingly Random BSOD And Crashes?

Jul 28, 2014

This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The most recent was a System Service Exception IRQ_Not_Less_or_Equal.

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