Debugging :: Random BSOD On New PC With Fresh W8
Feb 4, 2014
I've aquired the following pc:
AMD FX-8300
AsRock 970 Pro3
2*4GB Gskill ripjaw
FSP Raider 550w
AMD Radeon 280x
Seagate something 1TB
I've used the pc for a few days with a usb pen with Ubuntu Live while i was backing up the files from the disk and it was ok. No crashes and no problems. Then i installed Windows 8 and i'm getting +- 2 BSOD's a day. I've already tried to find out the source, but the logs i find in the minudups are not clear to me. I'm only uploading 2 dmp files because i've done a system restore and all previous dmp were erased. I'll upload more when it happens again.
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Mar 9, 2014
Just reinstalled windows 8 on my desktop and started to receive random bsod. I know windows 8.1 is out. I downgraded due to BSOD issues on that version also. Yes I also know my windows 8 is out dated. I understand I should update but that's the least of my concerns right now. I already had 1 ram card fail on me a couple months back. But I didn't recognize this blue screen error.
I was reading this guys post BSOD Critical Process Died even after complete reinstall and his issue is exactly like I am having. My computer would just completely freeze while playing games or watching videos online.
I Just tried to run Memtest86+ and something strange happened. So here's what I did. First I download the Memtest86+ USB Installer. Turned off my computer and put my other 2 rams cards back in (I was testing one at a time). Started up my computer (HP) and press ESC to go into the boot menu and the computer just froze on that screen. It wouldn't do anything. So I turned the computer off and tried another option F10 I think it was. The computer froze again. I repeated this process for all boot options on my PC and each time the computer froze on the startup screen.
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Jun 6, 2014
I have a fresh install of Windows 8.1. Everything has been brought up to date including all hardware drivers and bios. I continue to experience the same BSOD every couple of days or so (Attached in this post). This is what else ive tried: Ive unplugged all extra hardware and it still continues to happen. Ive installed a different drive, tested memory (memtest) for 24 hours. Checked the power supply. Ran PC check on the mobo. etc. still continues to happen.
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
If this is the first time you've seen this stop error screen,restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x00000139 (0x0000000000000003, 0xffffd0002044cee0, 0xffffd0002044ce38,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff80091157fa0 base at 0xfffff80091004000 DateStamp
0x5318053f
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Sep 15, 2014
I recently installed Windows 8.1 Pro x64 and the correct up to date drivers for my hardware. I experience a BSOD, it doesn't go into the BSOD right away but after 15-30 minutes of use I get the BSOD with the "page fault in nonpaged area" message.
I have attached my debugfiles and hope that someone much brighter than me in deciphering these files can lend me a hand at fixing this issue.
Found out it was my new Panda Cloud Free Antivirus. I deleted the POS and installed something else, now no more BSODs.
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Oct 11, 2013
I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Windows 8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged area or something. When I tried to boot into the installer again, I got a BSOD immediately after the logo splashscreen (too quick to see what it was about).
-I'm booting the Windows 8 installer from a Corsair Survivor 64GB USB3.0 flashdrive. I'm gonna try a dvd with a different iso that I downloaded more recently on my laptop.
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May 7, 2014
I built a computer about a year ago and its run fine until about a month ago when my displays started shutting off and not coming back on. The only way I could get my displays to come back on would be to disconnect both monitors and only plug in the monitor that connects with DVI. Connecting the second monitor would cause both to cut out and sometimes BSOD. It seems the same thing was happening with the on-board video. I finally decided to do a fresh Windows 8.1 install and see if the problem persisted. As soon as the I got up and running again I got a BSOD (before installing any drivers). I then did the following tests.
- Ran memtest for 2 passes (no errors)
- Tried my GPU on a different PCI-E slot (Still BSOD)
- Tried unplugging the power from the GPU (Still connected to the PCI-E slot, still BSOD)
I was thinking of trying with the video card out completely but it seems the crash is random and I can't reproduce it.
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Nov 17, 2013
I have MSI laptop GT70-20D all my drivers are updated to work with windows 8.1 from offical MSI site & I have my laptop running smooth once I leave it on for downloading my windows BSOD ...
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Sep 15, 2014
My system currently has a blue screen around twice a day from what seems like a driver issue. I have tried driver verifier, swapped out the GPU since I thought most things pointed to that and did a fresh install. The only thing I have left to do is update my motherboard bios. I am questioning if the GPU was even the issue since I still got a crash... Below is the guide to Driver Verifier I used so you can see what steps I took. I am at my wits end and am not to great at pointing out what driver crashed or whats left to do after the OS install.
Driver Verifier-- tracking down a mis-behaving driver.
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Jul 3, 2014
So I was getting bsods before and had my HDD wiped. when attempting to install windows 8 I get a bsod. Not sure which as it is too quick to read. I have flashed the bios to the most recent version. But it still bsods. I tried using a known, good working HDD with windows installed and it still caused a bsod.
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Oct 26, 2013
Upgraded to 8 a couple months ago. For the last several weeks have been getting BSODs fairly consistently, usually within the first 5 mins of the first time booting for the day. Subsequent reboots usually won't have an issue.
The errors are always something different. Have seen Page_fault_in_nonpaged_area, system_service_exception, some kind of memory management error.
I've tried testing memory with both memtest86, and windows memory diagnostic, both came up clean.
Been looking at memory dumps, but they all point to different programs causing the issue: Steam showed up twice, Skype, I think there was a dwm.exe
Results of my latest memory dump:
Code: PAGE_FAULT_IN_NONPAGED_AREA (50)Invalid system memory was referenced. This cannot be protected by try-except,it must be protected by a Probe. Typically the address is just plain bad or itis pointing at freed memory.Arguments:Arg1: fffffb0000000408, memory
[Code]....
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Mar 27, 2014
Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on the 240gb Mushkin.
So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.
So I formatted the ssd, reinstalled fresh again. Same thing.
I then tried the 240gb thinking maybe I had a bad ssd. Same thing.
Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.
So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.
I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*
So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....
I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...
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Jul 6, 2014
check my sf file
up BSOD using chrome and fresh start win 8.1
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Jul 12, 2014
I recently upgraded to an SSD, installing a fresh copy of Win8Pro.
I'm receiving constant BSODs, typically reporting BAD_POOL_HEADER and IRQL_NOT_LESS_OR_EQUAL
I've updated every driver I can think of (chipset, lan, usb, audio, video) as well as fully updating in windows update.
Memtest ran overnight finding no errors, and Western Digital's HDD utility reports no hard disk corruption.
I'm thinking either a bad driver, or some hardware failure that I can't nail down. My specs should be listed in my profile, with the addition of a 750w corsair PS and my HDD setup (AHCI, 1 crucial mx100 256gb SSD (primary), 1tb WD blue, and 1tb WD green as data drives).
Crash dumps should be attached, one may have driver verifier enabled.
Also, clean booting seems to be slightly more stable than a regular boot, so there's that.
Attempting to install windows 8.1 fails right at the end (after installing and setting up, reporting 0xC1900101 - 0x2003).
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Sep 15, 2014
I am working on computer for a coworker. He recently migrated a questionable Windows 7 installation to an SSD and started getting BSOD's pretty frequently. He had been wanting to try Windows 8.1 for a while.
First I attempted to install from a thumb drive and received NTFS_FILE_SYSTEM errors during installation. I tried again with a DVD and received the error once, but was then able to install. All the while I was doing a custom installation and deleting the old volume and creating a new one for the installation.
After the first or second boot to desktop, it BSOD'ed again, but I didn't catch the error code. The last time it happened I recorded an error code of KERNEL_SECURITY_CHECK_FAILURE. This was after installing Nvidia Drivers from the Nvidia website.
I'm suspecting this is some sort of problem with the SSD itself, as it has persisted through the fresh OS installation. I have attached the SF diagnostic tool file.
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Mar 11, 2014
I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.
My guess hardware failure or Norton....
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Dec 25, 2013
So I'm using a late 2012 iMAC running bootcamp with Win 8 64 bit system builder version. I just installed the OS hours ago and have already run into BSOD problems, I was directed to these forums and post before I try to do anything else and cause more issues. Every time my computer powers back up from going to sleep it crashes and gives me a system error for memory exception and shows the file name igdkmd64.sys. Like I said before long time apple user that started using windows again.
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Oct 23, 2013
Issue solved as of Intel HD Graphics Driver 10.18.10.3345
I get a BSOD with message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) shortly after launching any game. The driver is linked to Intel's Integrated Graphics which I have updated with 'Windows 8.1 Ready' drivers. My laptop has a Nvidia dedicated GPU which is what I set games to run with, so I'm not sure why Intel's drivers are failing since using a fresh 8.1 install I have been receiving low memory error messages whilst playing games despite having 16GB of RAM.
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Sep 15, 2014
I have BSODs in Win 8.1
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`228cb140
Parameter 3 : ffffd000`228cb098
Parameter 4 : 00000000`00000000
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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Mar 30, 2014
I bought this PC on january, and since then I got random BSOD at various moments, I already tryed to restore the computer, I already did this New MSI GT70 random BSOD's and i still got a lot of BSOD, my drivers are updated.
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Jun 16, 2014
I could be surfing the web or playing DayZ down to my PC just restarting from a crash and it will lock up or bsod.
I think it started doing it after I installed windows 8, Installed a wifi card and a GPU
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Mar 21, 2014
I have faced BSOD it says KERNEL_APC_during bla bla while booting into windows. i don't know what's the cause of this because it hapenned randomly (I mean sometimes I can go boot to desktop, and sometimes I faced the BSOD). I assume that maybe my realtekk driver is the problem .
Here I attach my minidump file.
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Aug 11, 2014
I've been experiencing BSOD for the past week, at first I thought it was my faulty HDD but I took it out and re install windows 8 but it seems to reoccur again.
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Jun 26, 2014
I have a MSI GT70 20D-039US DRAGON EDITION 2 and get random crashs since the first day I have it.
I upgraded my laptop to Windows 8.1 after the first crash and it didn't work and then i have updated all my drivers to latest from MSI Global GT70 Dragon Edition 2 and also killer network website(include firmware but BIOS I think).
I did some research about the issue some how find out killer network might be the center of the problem but when I shut it down (using msconfig to disable the killer service V2 and killer network manager ) as other did the problem are getting a lot worse compare to before(BSOD's every half an hour compare to maybe once a day) .
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Jun 9, 2014
I get a random BSOD when I boot my HP Pavilion 15-e073sa notebook.
It's only on boot up, and only every 2 or 3 boots it gives me a REFERENCE_BY_POINTER and reboots, usually with no problem.
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Jun 6, 2014
I've been getting these random BSOD for a while.
System specs:
Processor AMD Athlon 64 x2 Dual Core Processor 6000+ 3.00 Ghz
Ram 3gb
32 bit Operating System
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May 6, 2014
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
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May 2, 2014
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
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May 22, 2014
Im having random BSOD crashes. It randomly occurs when I play BF4 but can also happen when my PC is completely idle!
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Sep 15, 2014
My PC config is :
1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1)
2. 4GB DDR3 RAM
3. 2TB Seagate HDD
I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.
I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.
Now, again after a few minutes or hours BSOD happen again and again with random Two errors :
1. irql_not_less_or_equal (storports.sys) or
2. kernel-data-inpage-error
I am attaching herewith my CPU details alongwith logs by "dm log collector".
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