Debugging :: Windows 8.1 BSOD Fresh Install - Intel Driver Gets Failed
Oct 23, 2013
Issue solved as of Intel HD Graphics Driver 10.18.10.3345
I get a BSOD with message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) shortly after launching any game. The driver is linked to Intel's Integrated Graphics which I have updated with 'Windows 8.1 Ready' drivers. My laptop has a Nvidia dedicated GPU which is what I set games to run with, so I'm not sure why Intel's drivers are failing since using a fresh 8.1 install I have been receiving low memory error messages whilst playing games despite having 16GB of RAM.
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Oct 11, 2013
I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Windows 8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged area or something. When I tried to boot into the installer again, I got a BSOD immediately after the logo splashscreen (too quick to see what it was about).
-I'm booting the Windows 8 installer from a Corsair Survivor 64GB USB3.0 flashdrive. I'm gonna try a dvd with a different iso that I downloaded more recently on my laptop.
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May 7, 2014
I built a computer about a year ago and its run fine until about a month ago when my displays started shutting off and not coming back on. The only way I could get my displays to come back on would be to disconnect both monitors and only plug in the monitor that connects with DVI. Connecting the second monitor would cause both to cut out and sometimes BSOD. It seems the same thing was happening with the on-board video. I finally decided to do a fresh Windows 8.1 install and see if the problem persisted. As soon as the I got up and running again I got a BSOD (before installing any drivers). I then did the following tests.
- Ran memtest for 2 passes (no errors)
- Tried my GPU on a different PCI-E slot (Still BSOD)
- Tried unplugging the power from the GPU (Still connected to the PCI-E slot, still BSOD)
I was thinking of trying with the video card out completely but it seems the crash is random and I can't reproduce it.
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Nov 17, 2013
I have MSI laptop GT70-20D all my drivers are updated to work with windows 8.1 from offical MSI site & I have my laptop running smooth once I leave it on for downloading my windows BSOD ...
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Jul 12, 2014
I recently upgraded to an SSD, installing a fresh copy of Win8Pro.
I'm receiving constant BSODs, typically reporting BAD_POOL_HEADER and IRQL_NOT_LESS_OR_EQUAL
I've updated every driver I can think of (chipset, lan, usb, audio, video) as well as fully updating in windows update.
Memtest ran overnight finding no errors, and Western Digital's HDD utility reports no hard disk corruption.
I'm thinking either a bad driver, or some hardware failure that I can't nail down. My specs should be listed in my profile, with the addition of a 750w corsair PS and my HDD setup (AHCI, 1 crucial mx100 256gb SSD (primary), 1tb WD blue, and 1tb WD green as data drives).
Crash dumps should be attached, one may have driver verifier enabled.
Also, clean booting seems to be slightly more stable than a regular boot, so there's that.
Attempting to install windows 8.1 fails right at the end (after installing and setting up, reporting 0xC1900101 - 0x2003).
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Sep 15, 2014
I recently installed Windows 8.1 Pro x64 and the correct up to date drivers for my hardware. I experience a BSOD, it doesn't go into the BSOD right away but after 15-30 minutes of use I get the BSOD with the "page fault in nonpaged area" message.
I have attached my debugfiles and hope that someone much brighter than me in deciphering these files can lend me a hand at fixing this issue.
Found out it was my new Panda Cloud Free Antivirus. I deleted the POS and installed something else, now no more BSODs.
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Mar 11, 2014
I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.
My guess hardware failure or Norton....
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Sep 15, 2014
My system currently has a blue screen around twice a day from what seems like a driver issue. I have tried driver verifier, swapped out the GPU since I thought most things pointed to that and did a fresh install. The only thing I have left to do is update my motherboard bios. I am questioning if the GPU was even the issue since I still got a crash... Below is the guide to Driver Verifier I used so you can see what steps I took. I am at my wits end and am not to great at pointing out what driver crashed or whats left to do after the OS install.
Driver Verifier-- tracking down a mis-behaving driver.
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Jul 3, 2014
So I was getting bsods before and had my HDD wiped. when attempting to install windows 8 I get a bsod. Not sure which as it is too quick to read. I have flashed the bios to the most recent version. But it still bsods. I tried using a known, good working HDD with windows installed and it still caused a bsod.
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Mar 27, 2014
Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on the 240gb Mushkin.
So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.
So I formatted the ssd, reinstalled fresh again. Same thing.
I then tried the 240gb thinking maybe I had a bad ssd. Same thing.
Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.
So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.
I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*
So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....
I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...
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Mar 9, 2014
Just reinstalled windows 8 on my desktop and started to receive random bsod. I know windows 8.1 is out. I downgraded due to BSOD issues on that version also. Yes I also know my windows 8 is out dated. I understand I should update but that's the least of my concerns right now. I already had 1 ram card fail on me a couple months back. But I didn't recognize this blue screen error.
I was reading this guys post BSOD Critical Process Died even after complete reinstall and his issue is exactly like I am having. My computer would just completely freeze while playing games or watching videos online.
I Just tried to run Memtest86+ and something strange happened. So here's what I did. First I download the Memtest86+ USB Installer. Turned off my computer and put my other 2 rams cards back in (I was testing one at a time). Started up my computer (HP) and press ESC to go into the boot menu and the computer just froze on that screen. It wouldn't do anything. So I turned the computer off and tried another option F10 I think it was. The computer froze again. I repeated this process for all boot options on my PC and each time the computer froze on the startup screen.
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Jun 6, 2014
I have a fresh install of Windows 8.1. Everything has been brought up to date including all hardware drivers and bios. I continue to experience the same BSOD every couple of days or so (Attached in this post). This is what else ive tried: Ive unplugged all extra hardware and it still continues to happen. Ive installed a different drive, tested memory (memtest) for 24 hours. Checked the power supply. Ran PC check on the mobo. etc. still continues to happen.
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
If this is the first time you've seen this stop error screen,restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x00000139 (0x0000000000000003, 0xffffd0002044cee0, 0xffffd0002044ce38,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff80091157fa0 base at 0xfffff80091004000 DateStamp
0x5318053f
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Dec 25, 2013
So I'm using a late 2012 iMAC running bootcamp with Win 8 64 bit system builder version. I just installed the OS hours ago and have already run into BSOD problems, I was directed to these forums and post before I try to do anything else and cause more issues. Every time my computer powers back up from going to sleep it crashes and gives me a system error for memory exception and shows the file name igdkmd64.sys. Like I said before long time apple user that started using windows again.
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Sep 15, 2014
I am working on computer for a coworker. He recently migrated a questionable Windows 7 installation to an SSD and started getting BSOD's pretty frequently. He had been wanting to try Windows 8.1 for a while.
First I attempted to install from a thumb drive and received NTFS_FILE_SYSTEM errors during installation. I tried again with a DVD and received the error once, but was then able to install. All the while I was doing a custom installation and deleting the old volume and creating a new one for the installation.
After the first or second boot to desktop, it BSOD'ed again, but I didn't catch the error code. The last time it happened I recorded an error code of KERNEL_SECURITY_CHECK_FAILURE. This was after installing Nvidia Drivers from the Nvidia website.
I'm suspecting this is some sort of problem with the SSD itself, as it has persisted through the fresh OS installation. I have attached the SF diagnostic tool file.
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Feb 19, 2014
I just installed all the drivers from Dell (this is an XPSL521X) so I would guess it is one of those.
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Jul 27, 2013
I get BSOD when i play the games and try to install samsung usb driver. I searched that issue but i couldn't find a solution but i found out how to reduce it. I downloaded my gpu little. Now it is problem for me.
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Aug 26, 2013
My laptop (Acer Aspire E1-571) refuses to install the Intel VGA driver. I've tried via the Acer Live Updater and manually through the Acer and Intel website. I am assuming this is the cause of the fake dead pixels on my screen, the terrible quality of videos and the reason the screen freezes when playing any video game.
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May 14, 2014
Today I tried to install the new BETA driver for my Intel HD 4600 Integrated Graphics unit, however, regardless of installation through through my driver with the extracted driver-ware, or through an .exe nothing seems to work.
I either get the "system does not reach minimum requirements.", or "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer"
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Oct 26, 2013
Upgraded to 8 a couple months ago. For the last several weeks have been getting BSODs fairly consistently, usually within the first 5 mins of the first time booting for the day. Subsequent reboots usually won't have an issue.
The errors are always something different. Have seen Page_fault_in_nonpaged_area, system_service_exception, some kind of memory management error.
I've tried testing memory with both memtest86, and windows memory diagnostic, both came up clean.
Been looking at memory dumps, but they all point to different programs causing the issue: Steam showed up twice, Skype, I think there was a dwm.exe
Results of my latest memory dump:
Code: PAGE_FAULT_IN_NONPAGED_AREA (50)Invalid system memory was referenced. This cannot be protected by try-except,it must be protected by a Probe. Typically the address is just plain bad or itis pointing at freed memory.Arguments:Arg1: fffffb0000000408, memory
[Code]....
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Oct 13, 2013
For the past couple of months, I have been noticing unexpected freezes on Windows 8. Since I have access to MSDN, I decided to do a fresh install of Windows 8.1 to see if it solves my problem.
Now, when it freezes, it actually shows me some useful information. BSOD is labled as BAD_POOL_HEADER and I have grabbed the 2 dump files and other info in the zip file attached to this post.
Memtest and Chkdsk show no problems after running both. Memtest did about 6 passes last night without any errors so I know for sure it's not a problem with my RAM. Chkdsk showed no errors after running it in my 8.1 bootable USB so my SSD is fine. I also have the latest Kingston SSD firmware. NVIDIA Graphics card drivers are also updated to support Windows 8.1. Still not sure what's causing it.
BlueScreenView shows the following confilcts:
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Feb 4, 2014
I've aquired the following pc:
AMD FX-8300
AsRock 970 Pro3
2*4GB Gskill ripjaw
FSP Raider 550w
AMD Radeon 280x
Seagate something 1TB
I've used the pc for a few days with a usb pen with Ubuntu Live while i was backing up the files from the disk and it was ok. No crashes and no problems. Then i installed Windows 8 and i'm getting +- 2 BSOD's a day. I've already tried to find out the source, but the logs i find in the minudups are not clear to me. I'm only uploading 2 dmp files because i've done a system restore and all previous dmp were erased. I'll upload more when it happens again.
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Jul 6, 2014
check my sf file
up BSOD using chrome and fresh start win 8.1
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May 23, 2014
My computer has always had intermittent BSOD but generally it's been only 1-2 a month and after a system restart everything works fine. In the last couple of weeks I've been getting BSOD after only a few minutes of operation every time I start up and generally after these errors the computer won't boot - sometimes it will be a black screen after BIOS check, sometimes it won't even get that far - just black screen without the BIOS check even starting. Usually the only way to get it to boot again is to disconnect the power and remove the CMOS battery from the motherboard. I've run driver verifier which has indeed generated it's own minidumps but I don't really understand what these error reports are trying to tell me.
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Jul 1, 2014
My computer keeps blue screening lately after a fresh install.
SF_01-07-2014.zip
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Nov 5, 2013
I tried to update my driver for my wireless card (Intel Centrino Wireless N-2230). Basically, I've been getting a number of different errors and then the BSOD from the Bad Pool thing to others everytime I try to:
- update the driver (through network & sharing and also win update)
- uninstall the driver
- disable the wireless adapter
It will also randomly shut down and give me the BSoD every few hours without doing anything other than surfing on firefox. I've attached the logs as directed in the sticky
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May 6, 2014
I am getting a random BSOD and I can't pinpoint the cause. It seems to be completely at random.
Attached files.
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Jul 21, 2014
Today I purchased a Dell Inspiron 3000 series laptop, running Windows 8.1 Update 1 64-bit. However, whenever I shut down or reboot, I get a BSOD with the error, DRIVER_POWER_STATE_FAILURE. Strangely, it only occurs when I am running on battery power, and after the up time of the machine is 7 minutes. If it's plugged into AC then I don't have any issues.
The minidump shows that the problem seems to be caused by NTOSKRNL.exe.
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Apr 21, 2014
I am getting these BSOD recently saying "driver irql not less or equal........" . While trying to use SF_Diagnostic_Tool I received this msg too...
Code:
See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.************** Exception Text **************System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details. at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite) at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite,
[Code] .....
When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.
I then somehow managed to get the files needed by ignoring all those error messages.
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Mar 29, 2014
I Just installed a fresh windows 8 on my computer and it worked fine until I installed the nvidia drivers. Without nvidia drivers it works fine, but after installing it it starts to freeze and crash. After I remove the nvidia driver is it works fine again. I tried the newest and the older nvidia drivers but none of them were stable. The symtopms are different each time. Sometimes BSOD sometimes some part of graphics on the screen goes pink sometimes the screen blacks out and does not return until I hard reset it.
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Nov 20, 2013
Getting the crashes of POWER_DRIVER_STATE_FAILURE every time I try to restart or after shut down. There is information about my system. (attached)
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Jun 13, 2014
I'm using a ASUS S56CA ultrabook which runs VERY SLOWLY (takes 5+ minutes to boot up)! OS is Windows 8.1 with ALL the latest Windows Updates installed.
I get the BSOD error "Driver_Power_State_Failure" usually when trying to enter sleep mode or using the Instant ON feature from ASUS .. neither of them work properly so after researching online I've decided to REMOVE the Intel Rapid Storage Technology (Intel RST) RAID Driver .. reboot and it's still VERY slow to boot. I've also tried to d/l new drivers from the ASUS website (only BIOS and few others) which were also installed but still get same results. The Intel HD 4000 Graphics is also out of date but I cannot d/l the update from the intel website .. shows file not available?
It also does NOT shut down completely .. select Shut Down from the menu and screen goes BLACK but power never goes off .. so I must manually hold the power button 5 seconds to shut down.
Finally, I've turned OFF ALL power saving features in Power Options .. no sleep .. no turn HDD off, etc.
I need to know how to fix this system so it does NOT take 5 minutes to boot up.
I'm also attaching the last 4 minidump files for review .. plus I'll use the SF utility tonight to get the other suggested files.
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