Debugging :: Windows 8.1 64bit DRIVER - Getting BSOD With Error?
Jul 21, 2014
Today I purchased a Dell Inspiron 3000 series laptop, running Windows 8.1 Update 1 64-bit. However, whenever I shut down or reboot, I get a BSOD with the error, DRIVER_POWER_STATE_FAILURE. Strangely, it only occurs when I am running on battery power, and after the up time of the machine is 7 minutes. If it's plugged into AC then I don't have any issues.
The minidump shows that the problem seems to be caused by NTOSKRNL.exe.
I'm using a ASUS S56CA ultrabook which runs VERY SLOWLY (takes 5+ minutes to boot up)! OS is Windows 8.1 with ALL the latest Windows Updates installed.
I get the BSOD error "Driver_Power_State_Failure" usually when trying to enter sleep mode or using the Instant ON feature from ASUS .. neither of them work properly so after researching online I've decided to REMOVE the Intel Rapid Storage Technology (Intel RST) RAID Driver .. reboot and it's still VERY slow to boot. I've also tried to d/l new drivers from the ASUS website (only BIOS and few others) which were also installed but still get same results. The Intel HD 4000 Graphics is also out of date but I cannot d/l the update from the intel website .. shows file not available?
It also does NOT shut down completely .. select Shut Down from the menu and screen goes BLACK but power never goes off .. so I must manually hold the power button 5 seconds to shut down.
Finally, I've turned OFF ALL power saving features in Power Options .. no sleep .. no turn HDD off, etc.
I need to know how to fix this system so it does NOT take 5 minutes to boot up.
I'm also attaching the last 4 minidump files for review .. plus I'll use the SF utility tonight to get the other suggested files.
The BSOD displays "system_service_exception (win32k.sys)" when I launch TreePad Business Edition (Treepad Business Edition: All-in-one Organizer, PIM/database, Word Processor, notes manager, search engine, Web site generator and much more!) from the PC or SD card; same result in XP or W7 compatibility mode. After searching for the error code, I am reading this relates to a hardware driver.
TreePad shows Windows 8 is supported on the home page (Treepad: Personal Information Manager, Notes Organizer, Word Processor, PIM, Database and more!) but not on the Business Edition page. As well, while running the install wizard, Windows 8 is listed as compatible. Attempts to contact TreePad about this issue and to verify supported Windows' versions have been unsuccessful.
Previous summer I upgraded my computer to a more up to date with 8GB RAM. Inevitably, I had to backup my data and install 64-bit version of Windows 7. I could install and use most of my devices, except an old Pinnacle Studio Pro analogue TV tuner PCI card. After some search, I managed to find custom 64-bit drivers fot BT848/BT878 cards and instructions of how to sign them, so I could use them in normal mode. After following the instructions the drivers worked fine in Windows 7 Ultimate 64-bit! OK, the original application Pinnacle Vision didn't work since it looks exclusively for Pinnacle's own 32-bit driver, but I could use the card in Nero Vision, Pinnacle Studio Pro, VirtualDub etc.
How did the problem arised: I recently upgraded the computer to Windows 8 and then to 8.1 so I have the latest version. Some devices were replaced with Microsoft drivers and others were not installed. I downloaded latest OEM drivers and managed to make all devices work at their full potential again, except the Pinnacle TV tuner. I went to advanced startup options and loaded Windows 8.1 in the mode that ignores driver signature.
I then attempted to manually install the custom BT848 64-bit drivers from Device Manager, since there was no setup program. As you may know, the card appears as two devices in Device Manager. One for the video part and one for the audio part. The audio part completed sucessfully. But the video part displayed the message "Error 39: file not found". The same driver worked OK in Windows 7, so the missing files should be Windows 7 system files that are not present in Windows 8. Is there any way to see which files are these so I can copy them from a Windows 7 installation? How I can determine which file was not found when I see error 39? Is there a log file or what?
My computer has always had intermittent BSOD but generally it's been only 1-2 a month and after a system restart everything works fine. In the last couple of weeks I've been getting BSOD after only a few minutes of operation every time I start up and generally after these errors the computer won't boot - sometimes it will be a black screen after BIOS check, sometimes it won't even get that far - just black screen without the BIOS check even starting. Usually the only way to get it to boot again is to disconnect the power and remove the CMOS battery from the motherboard. I've run driver verifier which has indeed generated it's own minidumps but I don't really understand what these error reports are trying to tell me.
my laptop is acer v5 471G he keep restarting when i try to shutdown it..
even when i do sleep, my laptop is not go to sleep mode.. but it restarting..
it looks like every switch in power is all becoming reboot not only that, sometimes when i doing my work.. my laptop restarting by its own and after i log in and come to start menu.. a blue screen appears and this i attached the file
Recently i got my hands on a titanfall beta-key and to play i had to have a 64bit system. I asked my friend to support with the upgrade and everything went fine until my pc started randomly crashing with Memory_management as the most common message. i've had a few others too but mainly this one. I don't understand that my pc keeps crashing because before with my win7 32bit there was never no issue. I tried doing this debug tool thing but it says access denied and the cmd window that opens also says WIN32 so did something go wrong with the installation of win 8 or what?
I am getting these BSOD recently saying "driver irql not less or equal........" . While trying to use SF_Diagnostic_Tool I received this msg too...
See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.************** Exception Text **************System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details. at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite) at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite,
When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.
I then somehow managed to get the files needed by ignoring all those error messages.
I Just installed a fresh windows 8 on my computer and it worked fine until I installed the nvidia drivers. Without nvidia drivers it works fine, but after installing it it starts to freeze and crash. After I remove the nvidia driver is it works fine again. I tried the newest and the older nvidia drivers but none of them were stable. The symtopms are different each time. Sometimes BSOD sometimes some part of graphics on the screen goes pink sometimes the screen blacks out and does not return until I hard reset it.
Issue solved as of Intel HD Graphics Driver 10.18.10.3345
I get a BSOD with message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) shortly after launching any game. The driver is linked to Intel's Integrated Graphics which I have updated with 'Windows 8.1 Ready' drivers. My laptop has a Nvidia dedicated GPU which is what I set games to run with, so I'm not sure why Intel's drivers are failing since using a fresh 8.1 install I have been receiving low memory error messages whilst playing games despite having 16GB of RAM.
System Win 8.1 Pro 64 P5W DH Deluxe BIOS 3002 with Q9650 3ghz quad. 8GB mem. nVidia Eng450 GTS, Creative X-Fi platinum sound card, TP Link 450N dual band Wifi adapter
I have been having continual BSOD at the rate of 1 or 2 a day since I installed Windows 8.1 on the 9-Apr-2014.
The errors are not consistent and so at first I suspected memory.
I have run every memory test including memtest86 for several hours at a time but could not find any problem. Regardless I bought and replaced all my memory with new. I am currently running my DDR2-1066mhz (5-5-5-15) memory at 875mhz (5-6-6-18) so well underclocked.
I have replaced my CPU! The graphics card is new NVidia ENG 450GTS and I found having the NVIDIA HD Audio drivers enabled would cause many BSODs even though I didn't use that functionality. They are now disabled.
I was getting a lot of internet download errors and so I replaced an incorrectly recognized WIFI driver (detected as Atheros) for the correct TP link driver.
I let DriverVerifier run for over a day with no errors detected.
I let Windows 8 memory test tool run with no errors.
I have looked at the minidumps but I'm not expert enough to determine the cause.
Just when I think I've found the problem and resolved the issue BOOM another BSOD.
I have no antivirus software except defender!
I have run SFDiagTool and the output can be found at:
I just got my ASUS G750 from Bestbuy a few weeks ago. I've been encountering this same BSOD since I got it (after installing programs). Lately it seems to be happening when I close a game from the battle.net app and attempt to open another. Other than that it almost seems to happen completely at random.
I bought a computer in December from powernotebooks, but its a sager. I get random blue screens mostly when gaming but sometimes even when on desktop or surfing the web. When the Nvidia card is turned off, and the onboard one is only running, the computer will never crash, when I turn the NVidia on the crashes are almost immediate.
I recently got a BSOD before this BSOD the BSOD happened yesterday was kernel_data_input_error and I think I have fixed it? but the computer is still a little slow, and I noticed my Disk usage is most of the time at 100% then the apps(Browsers,task managers etc2) doesn't respond and now This BSOD Driver Power State Failure happened. I read that it's about an incompatible driver, but I don't know how to detect an incompatible driver because I refreshed windows 8.
After having to do a complete system restore (automatic repair loop) my computer now comes up with the Driver Power State Failure BSOD when restarting, shutting down and turning on normally works fine.
I don't really want to try and navigate through all the windows updates as that requires a lot of restarting, and usually some sort of software conflict means it all gets put back anyway.
As far as I can remember, the 47015-01.dmp and 41125-01.dmp occurred 8 hours earlier than the file creation time, as my time zone was set to UTC-8, and i'm on GMT.
My pc will crash at random times sometimes just when surfing the internet and others when waking it from sleep it will show a BSOD. Almost every time this happens I get a message that says "your pc has recovered the video drivers" I have tried updating drivers and re-installing them and I still get this. Sometimes the pc will go for 2 weeks with out an error other times it is every 1-2 days. I have Attached the Diagnostics information from the tool. I do not know if the issues are related of not.
I get BSOD when i play the games and try to install samsung usb driver. I searched that issue but i couldn't find a solution but i found out how to reduce it. I downloaded my gpu little. Now it is problem for me.
My desktop PC is few years old and I have installed Win 8.1 for quite a long period of time. Since then I don't really have any problems, until I got my BSOD about DRIVER_OVERRAN_STACK_BUFFER today. I just booted up the PC normally, logged in to the desktop(not Start screen), and waited for a moment. Then I got this BSOD.
PS. I did not do any hardware driver updates recently.
I've recently come into a problem booting up my laptop. Just downloaded the new nvidia drivers and rebooted my laptop. Now im getting the bsod and I can just make out that it says driver irql not less or equal before it reboots and goes through the whole process again. I've tried using an installation disc to try the automatic repair or whatever its called but after about 10 tries it keeps telling me windows couldn't fix the problem. Is there any chance of recovering what I had? I've tried a system restore but it keeps telling me I need to select my operating system (?).