Debugging :: Windows 8 - BSOD On First Fresh Boot Of The Day
Oct 26, 2013
Upgraded to 8 a couple months ago. For the last several weeks have been getting BSODs fairly consistently, usually within the first 5 mins of the first time booting for the day. Subsequent reboots usually won't have an issue.
The errors are always something different. Have seen Page_fault_in_nonpaged_area, system_service_exception, some kind of memory management error.
I've tried testing memory with both memtest86, and windows memory diagnostic, both came up clean.
Been looking at memory dumps, but they all point to different programs causing the issue: Steam showed up twice, Skype, I think there was a dwm.exe
Results of my latest memory dump:
Code: PAGE_FAULT_IN_NONPAGED_AREA (50)Invalid system memory was referenced. This cannot be protected by try-except,it must be protected by a Probe. Typically the address is just plain bad or itis pointing at freed memory.Arguments:Arg1: fffffb0000000408, memory
[Code]....
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Oct 11, 2013
I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Windows 8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged area or something. When I tried to boot into the installer again, I got a BSOD immediately after the logo splashscreen (too quick to see what it was about).
-I'm booting the Windows 8 installer from a Corsair Survivor 64GB USB3.0 flashdrive. I'm gonna try a dvd with a different iso that I downloaded more recently on my laptop.
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May 7, 2014
I built a computer about a year ago and its run fine until about a month ago when my displays started shutting off and not coming back on. The only way I could get my displays to come back on would be to disconnect both monitors and only plug in the monitor that connects with DVI. Connecting the second monitor would cause both to cut out and sometimes BSOD. It seems the same thing was happening with the on-board video. I finally decided to do a fresh Windows 8.1 install and see if the problem persisted. As soon as the I got up and running again I got a BSOD (before installing any drivers). I then did the following tests.
- Ran memtest for 2 passes (no errors)
- Tried my GPU on a different PCI-E slot (Still BSOD)
- Tried unplugging the power from the GPU (Still connected to the PCI-E slot, still BSOD)
I was thinking of trying with the video card out completely but it seems the crash is random and I can't reproduce it.
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Nov 17, 2013
I have MSI laptop GT70-20D all my drivers are updated to work with windows 8.1 from offical MSI site & I have my laptop running smooth once I leave it on for downloading my windows BSOD ...
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Jul 12, 2014
I recently upgraded to an SSD, installing a fresh copy of Win8Pro.
I'm receiving constant BSODs, typically reporting BAD_POOL_HEADER and IRQL_NOT_LESS_OR_EQUAL
I've updated every driver I can think of (chipset, lan, usb, audio, video) as well as fully updating in windows update.
Memtest ran overnight finding no errors, and Western Digital's HDD utility reports no hard disk corruption.
I'm thinking either a bad driver, or some hardware failure that I can't nail down. My specs should be listed in my profile, with the addition of a 750w corsair PS and my HDD setup (AHCI, 1 crucial mx100 256gb SSD (primary), 1tb WD blue, and 1tb WD green as data drives).
Crash dumps should be attached, one may have driver verifier enabled.
Also, clean booting seems to be slightly more stable than a regular boot, so there's that.
Attempting to install windows 8.1 fails right at the end (after installing and setting up, reporting 0xC1900101 - 0x2003).
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Mar 11, 2014
I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.
My guess hardware failure or Norton....
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Feb 4, 2014
I've aquired the following pc:
AMD FX-8300
AsRock 970 Pro3
2*4GB Gskill ripjaw
FSP Raider 550w
AMD Radeon 280x
Seagate something 1TB
I've used the pc for a few days with a usb pen with Ubuntu Live while i was backing up the files from the disk and it was ok. No crashes and no problems. Then i installed Windows 8 and i'm getting +- 2 BSOD's a day. I've already tried to find out the source, but the logs i find in the minudups are not clear to me. I'm only uploading 2 dmp files because i've done a system restore and all previous dmp were erased. I'll upload more when it happens again.
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Sep 15, 2014
I recently installed Windows 8.1 Pro x64 and the correct up to date drivers for my hardware. I experience a BSOD, it doesn't go into the BSOD right away but after 15-30 minutes of use I get the BSOD with the "page fault in nonpaged area" message.
I have attached my debugfiles and hope that someone much brighter than me in deciphering these files can lend me a hand at fixing this issue.
Found out it was my new Panda Cloud Free Antivirus. I deleted the POS and installed something else, now no more BSODs.
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Dec 25, 2013
So I'm using a late 2012 iMAC running bootcamp with Win 8 64 bit system builder version. I just installed the OS hours ago and have already run into BSOD problems, I was directed to these forums and post before I try to do anything else and cause more issues. Every time my computer powers back up from going to sleep it crashes and gives me a system error for memory exception and shows the file name igdkmd64.sys. Like I said before long time apple user that started using windows again.
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Oct 23, 2013
Issue solved as of Intel HD Graphics Driver 10.18.10.3345
I get a BSOD with message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) shortly after launching any game. The driver is linked to Intel's Integrated Graphics which I have updated with 'Windows 8.1 Ready' drivers. My laptop has a Nvidia dedicated GPU which is what I set games to run with, so I'm not sure why Intel's drivers are failing since using a fresh 8.1 install I have been receiving low memory error messages whilst playing games despite having 16GB of RAM.
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Sep 15, 2014
My system currently has a blue screen around twice a day from what seems like a driver issue. I have tried driver verifier, swapped out the GPU since I thought most things pointed to that and did a fresh install. The only thing I have left to do is update my motherboard bios. I am questioning if the GPU was even the issue since I still got a crash... Below is the guide to Driver Verifier I used so you can see what steps I took. I am at my wits end and am not to great at pointing out what driver crashed or whats left to do after the OS install.
Driver Verifier-- tracking down a mis-behaving driver.
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Jul 3, 2014
So I was getting bsods before and had my HDD wiped. when attempting to install windows 8 I get a bsod. Not sure which as it is too quick to read. I have flashed the bios to the most recent version. But it still bsods. I tried using a known, good working HDD with windows installed and it still caused a bsod.
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Mar 27, 2014
Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on the 240gb Mushkin.
So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.
So I formatted the ssd, reinstalled fresh again. Same thing.
I then tried the 240gb thinking maybe I had a bad ssd. Same thing.
Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.
So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.
I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*
So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....
I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...
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Mar 9, 2014
Just reinstalled windows 8 on my desktop and started to receive random bsod. I know windows 8.1 is out. I downgraded due to BSOD issues on that version also. Yes I also know my windows 8 is out dated. I understand I should update but that's the least of my concerns right now. I already had 1 ram card fail on me a couple months back. But I didn't recognize this blue screen error.
I was reading this guys post BSOD Critical Process Died even after complete reinstall and his issue is exactly like I am having. My computer would just completely freeze while playing games or watching videos online.
I Just tried to run Memtest86+ and something strange happened. So here's what I did. First I download the Memtest86+ USB Installer. Turned off my computer and put my other 2 rams cards back in (I was testing one at a time). Started up my computer (HP) and press ESC to go into the boot menu and the computer just froze on that screen. It wouldn't do anything. So I turned the computer off and tried another option F10 I think it was. The computer froze again. I repeated this process for all boot options on my PC and each time the computer froze on the startup screen.
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Jun 6, 2014
I have a fresh install of Windows 8.1. Everything has been brought up to date including all hardware drivers and bios. I continue to experience the same BSOD every couple of days or so (Attached in this post). This is what else ive tried: Ive unplugged all extra hardware and it still continues to happen. Ive installed a different drive, tested memory (memtest) for 24 hours. Checked the power supply. Ran PC check on the mobo. etc. still continues to happen.
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
If this is the first time you've seen this stop error screen,restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x00000139 (0x0000000000000003, 0xffffd0002044cee0, 0xffffd0002044ce38,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff80091157fa0 base at 0xfffff80091004000 DateStamp
0x5318053f
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Jul 6, 2014
check my sf file
up BSOD using chrome and fresh start win 8.1
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Sep 15, 2014
I am working on computer for a coworker. He recently migrated a questionable Windows 7 installation to an SSD and started getting BSOD's pretty frequently. He had been wanting to try Windows 8.1 for a while.
First I attempted to install from a thumb drive and received NTFS_FILE_SYSTEM errors during installation. I tried again with a DVD and received the error once, but was then able to install. All the while I was doing a custom installation and deleting the old volume and creating a new one for the installation.
After the first or second boot to desktop, it BSOD'ed again, but I didn't catch the error code. The last time it happened I recorded an error code of KERNEL_SECURITY_CHECK_FAILURE. This was after installing Nvidia Drivers from the Nvidia website.
I'm suspecting this is some sort of problem with the SSD itself, as it has persisted through the fresh OS installation. I have attached the SF diagnostic tool file.
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Feb 19, 2014
I just installed all the drivers from Dell (this is an XPSL521X) so I would guess it is one of those.
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Mar 8, 2014
Client computer that shows black screen with text at boot up. Cannot boot into Windows 8 (8.1?)
This is what is on the black screen;
Your PC needs to restat.
Please hold down your power button.
Error Code 0x0000012a
Parameters:
0x0000000000000001
0x0000000000000046
0x0000000000000000
0x0000000000000000
After re-boot a message shows
Prepairing Auto Repair
Diagnosing PC
PC Did Not Start correctly either with 2 options - Restart and trying any of the Advanced Options
Restart option did nothing but restart this cycle of BSOD, etc. Advanced options to troubleshoot (Refresh, Reset, System Repair, Command Prompt are not available due to the following message:" You need to sign in as an administrator to continue, but there aren't any administrator accounts on this PC"
No system recovery disks or Windows 8 Installation media available.
PS :Cannot boot into Windows 8
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Sep 15, 2014
I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.
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Sep 15, 2014
I was working on my laptop on Tuesday and all of a sudden it blue screened with the following error:
system thread exception not handled athwbx.sys
I have tried to uninstall the graphics card as a lot of searches mentioned that this was a problem. I can boot the laptop to safe but cant do much else than that. I have also tried system restore but that fails as well.
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Apr 1, 2014
After updating my Windows 8.1, I experienced a BSOD and it has yet to go away. I cannot boot into my old Windows 8.1 partition and keep getting the error message: CRITICAL_PROCESS_DIED
I analysed the crash dump created and it revealed that ntdll.sys was the problem. I don't want to lose those files and my hard disk is all cluttered now with the addition of a new partition.
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Jul 24, 2014
After my PC has been shutdown for a while (5 hours?), when I turn it back on again I get a BSOD.
If it is turned off for a couple of hours then I don't, everything is fine.
It normally boots up ok to the windows login wall paper, as soon as I click to select a user to login as it crashes.
A reboot normally cures it and I'm and running.
The messages I've been getting include:
Windows 8.1 64-bit
DRIVER_POWER_STATE_FAILURE
PFN_LIST_CORRUPT
Driver IRQL not less or equal
(I've attached my SF Diagnostics Dump File)....
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May 6, 2014
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
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Jun 9, 2014
I get a random BSOD when I boot my HP Pavilion 15-e073sa notebook.
It's only on boot up, and only every 2 or 3 boots it gives me a REFERENCE_BY_POINTER and reboots, usually with no problem.
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Sep 12, 2013
I recently put together this computer from parts piece by piece. Unfortunately all these problems started on a particularly large upgrade including new motherboard, processor, heatsink, ram and gpu. So I'm not sure exactly what is causing this problem. Sometimes when I start up I get a BSOD, often a random cause, I've never seen any consistency. And that can cause up to 3-4 BSOD's in a row on boot up until eventually a system repair is attempted, which has to perform a system restore. After the system restore I get another one or two crashes before I am able to keep my computer on. Then a couple of days later, I might suffer the same bizarre chain again.
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Sep 15, 2014
Once in a while I get a 0xc000021a BSOD, which seem to be happening right after boot.
Here are the latest two.
Windows 8.1 enterprise, with all updates except September update KB2984006.
The SF Diagnostic Tool doesn't work for me. It gives no results.
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Oct 13, 2013
For the past couple of months, I have been noticing unexpected freezes on Windows 8. Since I have access to MSDN, I decided to do a fresh install of Windows 8.1 to see if it solves my problem.
Now, when it freezes, it actually shows me some useful information. BSOD is labled as BAD_POOL_HEADER and I have grabbed the 2 dump files and other info in the zip file attached to this post.
Memtest and Chkdsk show no problems after running both. Memtest did about 6 passes last night without any errors so I know for sure it's not a problem with my RAM. Chkdsk showed no errors after running it in my 8.1 bootable USB so my SSD is fine. I also have the latest Kingston SSD firmware. NVIDIA Graphics card drivers are also updated to support Windows 8.1. Still not sure what's causing it.
BlueScreenView shows the following confilcts:
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Apr 13, 2014
I've recently come into a problem booting up my laptop. Just downloaded the new nvidia drivers and rebooted my laptop. Now im getting the bsod and I can just make out that it says driver irql not less or equal before it reboots and goes through the whole process again. I've tried using an installation disc to try the automatic repair or whatever its called but after about 10 tries it keeps telling me windows couldn't fix the problem. Is there any chance of recovering what I had? I've tried a system restore but it keeps telling me I need to select my operating system (?).
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Apr 7, 2014
I recently updated to win 8.1 after I just got my freshly installed win 8 lenovo ideapad U510 back from the repair depot. The following errors occured that I can remember:
Kernel Security Check Failure
Bad Pool Caller
Driver Corrupted Expool
Most of it seems to occur when turning my wifi on and off, but it's happened plenty of other times right after booting as well. I have attached the diagnostic tool files ...
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Feb 16, 2014
My computer has the BSOD that says inaccessible boot drive and i think its because of the sata mode selection. But there is only one selection AHCI when I think I need ata. I don't know if I do need it be there hard drives serial ports say ata.
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