Debugging :: System Crash / BSoD - Dual Boot Running Windows 7 And 8
May 6, 2014
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
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Oct 22, 2013
After I opened Garena Plus and started Warcraft 3 Frozen Throne it crashed ....
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Apr 15, 2014
I have installed windows xp pro on a separate partition on my hard drive , i am already running windows 8.1 on my c drive the problem is when i boot up i only get the option to boot into windows 8.1, windows xp does not appear in the boot menu, i installed windows xp on my spare partition to run some older programmes but when my pc boots up it boots straight into windows 8.1 there is no option to boot into windows xp.
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Sep 12, 2013
I recently put together this computer from parts piece by piece. Unfortunately all these problems started on a particularly large upgrade including new motherboard, processor, heatsink, ram and gpu. So I'm not sure exactly what is causing this problem. Sometimes when I start up I get a BSOD, often a random cause, I've never seen any consistency. And that can cause up to 3-4 BSOD's in a row on boot up until eventually a system repair is attempted, which has to perform a system restore. After the system restore I get another one or two crashes before I am able to keep my computer on. Then a couple of days later, I might suffer the same bizarre chain again.
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Feb 16, 2014
Today when I played my favorite game ( entropia universe), I got a message from my game saying that I have low ram, I checked on the Ctrl alt del thing and I was shocked that only 3.8 gb ram was usable when i have 8 gb ram and using 64 bit system. So here comes to my first question... Why would this happen?
So I happened to follow a tutorial and turned on the maximum ram checkbox in the advanced settings in boot tab in msconfig. However when I first reboot I got the session 3 initialisation failed BSOD. The second time and third time and so on and so forth I got bad system config info, which turned my computer into a reboot loop. Second question, why would this happen?
My experience similar to this unlucky fellow : Win 8 BSOD : BAD_SYSTEM_CONFIG_INFO (Details available)SOS
so I followed the guide in the thread and tried to recreate my BCD. I successfully got into the advanced setup options ( I think it is called this ?) by pressing shift +f8.
However I still failed as I was locked there. Every option including opening the command prompt is blocked because it said that operating these options needed administrative rights which I have in my hands. However the ASO said that it can't find any administrative accounts in my computer. Third question , why would this happen?
So now my computer fell into another loop. Whenever I started my computer it went into the ASO and wouldn't get away from it. And can't even see the lovely face in BSOD.
I am am using windows 8.1 in amd fx 8150 and 8 gb ram, computer was somehow normal with occasional freezing ( 1-2 times a month ).
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Aug 9, 2013
I can't remember the exact details but my computer Blue Screened with something about kernel memory exception (not entirely sure). This has been going on for weeks and I normally just ignore it.
Unfortunately its getting worse and I have a feeling my hardware is at fault but I'm not entirely sure.
Pheoxy.zip(SF_10-08-2013)
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Nov 4, 2013
My machine is crashing frequently with nothing at all in the event viewer to track down the cause.
I have run your tool on the machine and attached the .zip.
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Nov 15, 2013
My system(HP pav-g6) is dual booted with win7 and win 8.1 I have installed all recommended drivers from HP and done all windows updates. I crash trying to wake from sleep. In win 7 this problem does not occur. Check disk, seatools, & memtest have already been completed with all passes.
I have attached my Diagnostic results.
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Mar 29, 2014
I Just installed a fresh windows 8 on my computer and it worked fine until I installed the nvidia drivers. Without nvidia drivers it works fine, but after installing it it starts to freeze and crash. After I remove the nvidia driver is it works fine again. I tried the newest and the older nvidia drivers but none of them were stable. The symtopms are different each time. Sometimes BSOD sometimes some part of graphics on the screen goes pink sometimes the screen blacks out and does not return until I hard reset it.
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Dec 13, 2013
I've recently built a new computer with Windows 8.1 and have been having some BSOD issues. Initially, I was getting a "Kernel_Security_Check_Failure" BSOD about once every day or two. After running MemTest+ (and confirming my RAM was fine), I started reading around online and began thinking it was a driver issue.
At the time, I did have a Belkin Wireless USB adapter which did not have an official driver for Windows 8.1. I had gotten it to work by installing it in Win 7 compatibility mode. So to try and solve the problem, I uninstalled that driver and software, and went to hard-line ethernet. The BSOD's went away for about two days until:
Yesterday I had another crash. Except this time I didn't get a BSOD, but instead just a hard crash to black. When I rebooted I ran the Driver Verifier (after reading about it online), and then did a restart. When it booted back up, it started saying I had a "driver_verifier_detected_violation" BSOD appear, which was pointing to "nvlddmkm.sys". This looks like be some sort of Nvidia driver. I had to boot in safe mode to get back in and turn off driver verifier.
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May 3, 2014
My system has crashed several times and today I find out that it dumps a file that can figure out the cause of the crash. I have attached the dump file ...
OS : Win 8 64bit
System : Alienware 18"
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Dec 20, 2013
Unknown Driver caused a system crash - igdkmd64.sys
Frequent occurrences
Brand new Dell laptop - barley setup let alone used.
Graphics drivers & windows 8.1 service packs updated.
Appears to be graphics related and occurs when using apps that would require the higher performance settings only. Crashes appear to be seeming random and often occur when i'm not even in front of the computer can occur immediately starting an app or an hour later.
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May 22, 2014
Im having random BSOD crashes. It randomly occurs when I play BF4 but can also happen when my PC is completely idle!
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Jun 5, 2014
I got a new PC last year by now it crashes while playing almost any game, and sometimes running any software.
I ran the ram diagnosis without any results and can provide the following information.
Netalyzr:
ICSI Netalyzr ? Results
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Apr 2, 2014
I've had 22 crashes since 3/19/2014 according to the event viewer. All of these have had the generic Event ID 41 for an unexpected shut down. They've been occurring daily, and I can almost guarantee that I'll get a crash within 5 minutes of turning on my computer and logging in. Once that first crash occurs, I can use my computer normally until I shut it down and then it'll happen again the next day.
These crashes usually occur within the first few minutes of logging in after a clean shutdown; however, they have also occurred at random intervals afterwards. I am not always doing anything intensive while it happens.
These crashes show no BSOD. The screens turn black and the power restarts, almost as if the power was cut and then started back up. I unfortunately do not have a spare PSU to determine if that's the root cause.
I've installed no new hardware into my computer recently, and no software at the time when this started. The only notable thing is that I setup a new router: TP-LINK TL-WDR3600.
There are no drivers on the TP-LINK webiste: TL-WDR3600 - Welcome to TP-LINK. I've let windows handle that. Yesterday I did install the USB print controller utility (there is currently no printer attached to the router), but I had a crash this morning.
I've checked my Windows folder for any dump files, and there's a memory.dmp from 11/25/13 (unrelated), and no Minidump folder.
I've attached the SF diagnostic zip.
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Mar 20, 2014
Computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet.
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Apr 8, 2014
I am having regular problems with BSOD crashes when insert a USB storage device. The problem first arose following reinstalling windows and associated drivers. I have tried updating drivers and deleting and reinstalling the USB drivers but to no avail.
I attach a file containing recent data that is gathered from a crash.
Need to analyze the data to identify the problem.
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Nov 19, 2013
I have solved this issue by not leaving my laptop plugged into my television through HDMI while it restarts to install updates. If you run into this issue, make sure you try leaving all ports open on your computer.
A few weeks ago my PC ran into a Blue screen of death error. I'm not sure why or exactly when it happened, but I think it may have led to the issues I have now. About 3 weeks ago (I think) I was playing a game and the forced restart to install updates thing popped up. It said I had 15 minutes before my system would restart and install updates. I was a bit cranky at the time, so I got mad and decided to look up on the internet how to disable forced restarts for windows 8. I came across a thread on a site much like this that explained how to open your system registry and delete the forced restart file or something similar.
I opened my registry and couldn't find it, so I ended up not deleting anything, but I did keep my registry open on accident and my computer restarted while it was open. It crashed during the update install and gave me a BSOD error. I restarted my computer and it began installing updates yet again. It got to 30% and then went black. A few seconds later, the Asus logo popped up with the loading circle below it. It said attempting to repair or something similar to that. It eventually failed to repair, so it asked if I would like to proceed with a system restore. Seeing no other options, I clicked yes. The screen went black again and the Asus logo showed up with the loading circle below it. It failed to system restore and took me to a blue screen that isn't the BSOD. It said there were other options like refreshing my system, and it assured me that I would not lose my files (but it said nothing about apps).
I decided to do that over the manufacturer restore. It worked, but I lost all of my apps that I had installed. After redownloading and installing all the apps, I thought it would be over. About a week later another windows update popped up. I thought it would work fine this time, so I let it go. The same thing happened, and I ended up having to system refresh again. This happens every time my computer restarts, and it is very aggravating. I'm not sure what to do about it, although I haven't tried to manufacturer restore yet.
TL/DR; My computer has to system refresh every time it restarts, causing me to lose all of my apps and have to reinstall them each time. I think it has something to do with my computer restarting to install updates while my system registry was open.
I wasn't sure what to provide for specs, so I'll just add in the usual Ram and stuff:
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz
Installed memory (RAM): 8.00GB (7.89 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: Full Windows Touch Support with 10 Touch Points
I added the SF_19-11-2013.rar file to the post because I just saw the requirements >.>
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Oct 24, 2013
which partition holds Windows 8 on my Dual Boot 7/8 system. I want to delete Windows 8 64 bit and reinstall Windows 8 32 bit, then update to Windows 8.1. I'm doing this because the system's old enough that 64 bit 8.1 won't install but maybe 32 bit will. I won't know unless I try.
I need to figure out which partition Windows 8 is on so I can format the drive and reinstall.
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Dec 14, 2013
my hp pavilion dv6 6514nr sleeps when i close the lid and anytime i try to open it up it it crashes with the BSOD: system thread exception not handled screen i tried using blue screen view to read the dump files but it showed me it had something to do with ntoskrnl.exe
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Nov 16, 2013
I've had Windows 8 for more than a month now but didn't have any BSODs. These started like 4 days ago. They happen about 3/4 times a day, minimum. I have attached my SF Diagnostic Report
The error it gives me on the BSOD is 'BAD_POOL_CALLER'
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Jun 13, 2014
Didn't plan ahead Dual boot Windows 7 and 8. I only initially allowed 100 GB for my primary Windows 8 on a 2 TB drive. I'm hardly using the W-7 and now find myself out of space on the W-8 (C) I'd like to repartition to give (C) 1 TB and 1 TB for (D)
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Sep 10, 2014
So, previously I had Windows 8 and a system image of that drive. I want to dual-boot it with Win7, so I replace my Win8 with Win7, and reinstall Win8 on another partition. Can I restore my Win8 with the previous system image, or will it affect my Win7?
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Mar 13, 2014
I've been having a big problem in that my computer kept crashing with a BSOD, usually related to ndis.sys. I tried removing all the drivers and reinstalling with the latest. Same problem. My PC manufacturer sent me a replacement network card. Same problem. After reading various things online, I suspected that openvpn might be a problem so I uninstalled it. No more crashes since.
Obviously I want to be able to use my VPN. I tried setting it up through the network and sharing center but I get error messages when I try to connect.
I can't run the tool as I've uninstalled OpenVPN, although I guess I can reinstall .
I tried to attach a couple of minidump files, but it wouldn't let me.
I'm running Windows 8.1 on a fairly high speced laptop. I have a killer networks network card and I'm connecting over wifi.
I also have avast internet security installed, but as I say, as soon as I uninstalled openvpn and the other Private Internet Access files the problem stopped.
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Sep 15, 2014
After a windows update my laptop always crashes when i turn on pc in battery mode. I saw some other thread's but i didn't see any of them solved .
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Jun 16, 2014
i have done a fresh install a couple weeks ago and have just been enduring this constant crash but it generally occurs after pc has gone to standby/sleep overnight and i see it when i return to the PC in the morning.
PC specs:
Windows 8.1 x64
2x 8 gb Ballistix DDr-1600
ASrock Z87 Pro3
AMD Radeon HD 6800 Series
2x Samsung SSD 120gb 840 EVO
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Mar 24, 2013
I am running a cleanly installed standalone Windows 8 Pro X64 system which is not creating system restore points for updates, installations, and Revo Uninstaller uninstalls (despite the requisite setting being on in Revo).
I have being doing quite a bit of installation and updating over the past week or so but apart from one manually created restore point the only other was for an installation of Power DVD yesterday.
It seems MS is sitting on its hands on this one.
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Jul 8, 2014
I have had BSOD problems on and off since I got this machine, but recently, it only happens after running my Pro Tools software for a little while, usually about 10-15 minutes in (Pro Tools 11.2, but it also happened similarly with PT 9.0.6). The program slows, stutters and freezes, eventually going to a BSOD with the error IRQL_NOT_LESS_OR_EQUAL .
My "workaround" has been to use a different software solution (StudioOne), which seems to work flawlessly, but I would really like to use the more professional and expensive software that I own and paid really good money for.
I have tried several "fixes" such as running "sfc /scannow" several times along with the DISM command line repairs, always with errors unresolved. Attached is my SF file, zipped and renamed to my forum username.
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May 27, 2014
Sometimes when I open the Aion patcher, after a while, and with everything working normaly it just BSOD.
In the BSOD can be read kernel_data_inpage_error.
BlueScreenView reports ntoskrnl.exe in all the crashes and in this last one it also reports cdrom.sys.
Also I don't have this problem after I get in game or with any other games.
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Feb 6, 2014
I get a very rare BSOD, even when no programs are running. It occurs like once in a month.
The attached is the minidump file in winzip.
windows 8.1
intel 4900
nvidia 770m
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Jul 19, 2014
I have a friend with his broken HDD, ran chkdsk on it , after 120 hours it had gone up to 45% only and I got a bluescreen while playing dota 2 so chkdsk was interupted, when the pc jumped back I could access the HDD but it was super slow and after a restart I couldnt access it anymore, I unplugged the HDD thought it was gone forever and today I got another BSOD while I was on youtube. I got really scared cause I have had tons of trouble with this PC but after I switched out a damaged motherboard it all dissapeared and the PC was finally working 100%.
I deleted the old dumpfiles cause they were from when my motherboard was broken, if you find traces of the old dumpfiles, ignore them cause that problem is solved, its dumpfiles from july (its 2 of them) that are making me scared if I made a big mistake letting chkdsk run for that long on a bad hdd ...
SF diagnostic tool file:
SF_19-07-2014.rar - Speedy Share - upload your files here
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