Debugging :: BSOD When Running OpenVPN On Windows 8.1
Mar 13, 2014
I've been having a big problem in that my computer kept crashing with a BSOD, usually related to ndis.sys. I tried removing all the drivers and reinstalling with the latest. Same problem. My PC manufacturer sent me a replacement network card. Same problem. After reading various things online, I suspected that openvpn might be a problem so I uninstalled it. No more crashes since.
Obviously I want to be able to use my VPN. I tried setting it up through the network and sharing center but I get error messages when I try to connect.
I can't run the tool as I've uninstalled OpenVPN, although I guess I can reinstall .
I tried to attach a couple of minidump files, but it wouldn't let me.
I'm running Windows 8.1 on a fairly high speced laptop. I have a killer networks network card and I'm connecting over wifi.
I also have avast internet security installed, but as I say, as soon as I uninstalled openvpn and the other Private Internet Access files the problem stopped.
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May 6, 2014
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
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Jul 8, 2014
I have had BSOD problems on and off since I got this machine, but recently, it only happens after running my Pro Tools software for a little while, usually about 10-15 minutes in (Pro Tools 11.2, but it also happened similarly with PT 9.0.6). The program slows, stutters and freezes, eventually going to a BSOD with the error IRQL_NOT_LESS_OR_EQUAL .
My "workaround" has been to use a different software solution (StudioOne), which seems to work flawlessly, but I would really like to use the more professional and expensive software that I own and paid really good money for.
I have tried several "fixes" such as running "sfc /scannow" several times along with the DISM command line repairs, always with errors unresolved. Attached is my SF file, zipped and renamed to my forum username.
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May 27, 2014
Sometimes when I open the Aion patcher, after a while, and with everything working normaly it just BSOD.
In the BSOD can be read kernel_data_inpage_error.
BlueScreenView reports ntoskrnl.exe in all the crashes and in this last one it also reports cdrom.sys.
Also I don't have this problem after I get in game or with any other games.
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Feb 6, 2014
I get a very rare BSOD, even when no programs are running. It occurs like once in a month.
The attached is the minidump file in winzip.
windows 8.1
intel 4900
nvidia 770m
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Jul 19, 2014
I have a friend with his broken HDD, ran chkdsk on it , after 120 hours it had gone up to 45% only and I got a bluescreen while playing dota 2 so chkdsk was interupted, when the pc jumped back I could access the HDD but it was super slow and after a restart I couldnt access it anymore, I unplugged the HDD thought it was gone forever and today I got another BSOD while I was on youtube. I got really scared cause I have had tons of trouble with this PC but after I switched out a damaged motherboard it all dissapeared and the PC was finally working 100%.
I deleted the old dumpfiles cause they were from when my motherboard was broken, if you find traces of the old dumpfiles, ignore them cause that problem is solved, its dumpfiles from july (its 2 of them) that are making me scared if I made a big mistake letting chkdsk run for that long on a bad hdd ...
SF diagnostic tool file:
SF_19-07-2014.rar - Speedy Share - upload your files here
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Feb 7, 2014
I was planning on playing Minecraft with friends and had to stop after a while because of my computer getting this so-called BSOD. The strange thing is, that it doesn't happen every time or at the exact same time:
It ranges from 45 minutes upwards, but It's not like a guaranteed BSOD.
The minecraft server software is really simple, but I don't really think that it has an impact on the BSOD occurring (Should've been the same files getting shown to me after the crashed than (At least that's what I would expect)).
I used the tool you were referring to in the post and attached the .rar to this post.
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Mar 14, 2014
I'm currently using my desktop computer as an host for about 7 VMware machines running at the same time.
I guess specs are included in the dump, but I'll put them here:
CPU: i7 2600k
SSD: samsung evo 840 120gb
RAM: 2x 4gb DDR3 1600mhz
GPU: nVidia 570 GTX
Currently under windows 8.1 final release build, with every last Windows updates available. (fresh install since yesterday)
After maybe 2 hours of somewhat intensive tasks, my computer restart itself saying : "Your PC ran into a problem" in the blue ribbon UI.
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Sep 15, 2014
I'm creating this topic to request the evaluation of crash dump. It usually happens after 15 or 30 minutes playing without problem and not in all games. My computer is new, about 1 month.
I am Brazilian and I used google translator to translate some of the files generated by sf diagnostics. Were partially translated (I kept the original files created in my native language Portuguese Brazil too.)
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Feb 22, 2014
My new PC is crashing constantly with the following errors:
MEMORY_MANAGEMENT (About 10 times per day) SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (This actually happened 3-4 times today (once while I was typing this message) PFN_LIST_CORRUPT (Maybe 4-5 times per day...usually when I'm trying to update STEAM?) KERNAL_SECURITY_CHECK_FAILURE (Only saw this once and it was when I was installing WoW)
There seems to be no method to this things madness.
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Feb 26, 2014
Lenovo IdeaPad Y480 (Model 2093), Windows 8.1, everything is updated. I was having some WiFi issues which were solved by updating the WiFi driver, now it's giving me the BSOD "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" whenever I have uTorrent running.
Minidump files
Speccy link
MiniToolBox log:
MiniToolBox by Farbar Version: 23-01-2014
Ran by Jeff (administrator) on 26-02-2014 at 12:25:37
Running from "C:UsersJeffDownloads"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
[Code] .....
The issue was caused by NetWorx, which I was using to monitor my bandwidth. Uninstalled and no more BSOD.
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Apr 29, 2014
I don't know what is causing this problem. Every time I start wordpad it gives me a BSOD "Bad_Pool_Header" and pc resets. If I am in movie maker or MS Paint everything works fine until I insert a text box and it crashes... so I guess it must be something related with fonts??.. However, I have no problems with Microsoft Office programs.
I attached some mini dump files I collected after the resets.
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Jul 19, 2013
I've been having some problems after installing some updates. For example, after installing these updates, every time I run uTorrent, I get a Blue Screen of Death, almost instantly. The problem is not with the software because I always used the same and nothing ever happened like that. The Blue Screens of Death were more frequent when the software was run. I researched a lot and saw a lot of people reported problems with the update KB2821895 and have not yet emerged any official response or fix patch from Microsoft. I was instructed to run in the command prompt, the following commands:
sfc / scannow
dism / online / clean-up / restoreheath
The problem is that when I run the sfc / scannow, after checking 100%, he is just standing there, frozen in 100% with no response.
And running *** / restorehealth, there was much delay and it got stuck at 20% and after a long time went to 40% where it has remained for hours, so it haven't finished the way it should.
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Jan 9, 2014
I have a Dell Inspiron 7537 running Windows 8 64bit. 8GB RAM, i7 processor. A little while ago it suddenly shut off. I went and checked the event viewer and got the info below. I think Toaster.exe is Dell's Backup and Recovery software, is that correct?
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Mar 22, 2014
I sometimes gets blue screen, even when I am not running any programs.
Please review this attached file.
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Oct 22, 2013
After I opened Garena Plus and started Warcraft 3 Frozen Throne it crashed ....
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Jun 9, 2014
I have currently been experiencing a new problem with my PC. This problem occurs when I am running any game on my computer. When running a game for a few minutes, my tower begins to make a loud noise, which I assume is caused by the fans spinning faster and faster inside, then my display monitor goes black but then notifies me with a "no signal" message. While this is happening, my tower is still on as the power button still has back lighting, in fact the back lighting never disappears unless I physically have to turn my PC off.
I would say I have been experiencing this problem fairly recently - about a week ago this problem arose. The reboot only ever occurs when I am running a game and not when I am browsing the internet, watching videos, running other programs like Word or Skype etc...
The games I am running also had the video settings on high and I have noticed that when I put the video settings on low it buys me a little more time before my system reboots.
XML view
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
[code]...
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Sep 15, 2014
I am running windows 8.1 Pro. When i run uTorrent, my system crashes after a few minutes. I have tried reinstalling the OS but the problem still exists. I have attached dumps....
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Jun 22, 2014
First let me say, I rarely leave my 8.1 system running all night as I generally switch off before bed.
On the FEW occasions I leave the system running all night I always get the "Your computer is low on memory" warning.
For instance, yesterday my software RAID mirror was "Re-synchronizing" and I wanted it to complete syncing so I left it running. NOTHING was running except Disk Manager. I closed down everything else. No browser, no Skype, no directory utility, no paint, no uTorrent....
Sure enough when I woke up this morning there it was....
A few days ago I wanted a couple of torrents to keep downloading so I kept the desktop running. Again NOTHING else was running and in the morning there it was....
I have 16Gb of memory and my pagefile.sys is 42Gb. My OS disc is a 250Gb SSD. I have set my system to hibernate after 5 hours idle. I have set the screen/display to sleep after 30 minutes.
The system isn't asleep when I wake as moving the mouse immediately brings the display back on line. Checking Task Manager shows NO memory hogs.
What I suspect is after 5 hours the hibernation process denies access to memory requests or something?
The strange thing is millions of people on 8.1 must leave their systems running all night but I have seen no mention of this behaviour.
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Aug 15, 2013
I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...
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Oct 22, 2013
I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.
Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.
Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Sep 15, 2014
I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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Sep 15, 2014
i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD
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Apr 26, 2014
I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.
For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.
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Sep 15, 2014
We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.
I have been working on parsing the WinDBG outputs, and finally got to:
Probably caused by : GenuineIntel
But before that, I see:
BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.
So we ran "dm log collector", the ZIP is attached.
p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.
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Nov 2, 2013
Since I upgraded to Windows 8.1 (from 8.0) I'm experiencing BSOD a while after Windows has started (about 30 seconds). I updated all my drivers by different means to be sure all is up to date.
Attached : the SF_diagnostic "grab all" file (zipped with my user name).
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Mar 8, 2014
I'm having a BSOD (attempting to switch from DPc) error message.
I've attached the minidumps.
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Jul 27, 2014
My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).
However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.
I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?
Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.
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Sep 15, 2014
trying to install a driver for my internet connetion, the installation goes just fine, but when at the end, where the drivers start installing, the PC gives me a BSOD no matter how I try regular installation, copying drivers files from a PC on which internet is working (this PC, working on Windows7). The full message is:
Driver_irql_not_less_or_equal (USBXHCI.SYS).
The specs of the other PC (notebook):
Asus X552L
Nvidia Geforce 820m
Intel core i5
4Gb RAM
2 3.0 USB ports
OS: Windows 8.1 Pro
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