Debugging :: BSOD Running Microsoft Programs Such As Wordpad / Paint
Apr 29, 2014
I don't know what is causing this problem. Every time I start wordpad it gives me a BSOD "Bad_Pool_Header" and pc resets. If I am in movie maker or MS Paint everything works fine until I insert a text box and it crashes... so I guess it must be something related with fonts??.. However, I have no problems with Microsoft Office programs.
I attached some mini dump files I collected after the resets.
I have had BSOD problems on and off since I got this machine, but recently, it only happens after running my Pro Tools software for a little while, usually about 10-15 minutes in (Pro Tools 11.2, but it also happened similarly with PT 9.0.6). The program slows, stutters and freezes, eventually going to a BSOD with the error IRQL_NOT_LESS_OR_EQUAL .
My "workaround" has been to use a different software solution (StudioOne), which seems to work flawlessly, but I would really like to use the more professional and expensive software that I own and paid really good money for.
I have tried several "fixes" such as running "sfc /scannow" several times along with the DISM command line repairs, always with errors unresolved. Attached is my SF file, zipped and renamed to my forum username.
I've been having a big problem in that my computer kept crashing with a BSOD, usually related to ndis.sys. I tried removing all the drivers and reinstalling with the latest. Same problem. My PC manufacturer sent me a replacement network card. Same problem. After reading various things online, I suspected that openvpn might be a problem so I uninstalled it. No more crashes since.
Obviously I want to be able to use my VPN. I tried setting it up through the network and sharing center but I get error messages when I try to connect.
I can't run the tool as I've uninstalled OpenVPN, although I guess I can reinstall .
I tried to attach a couple of minidump files, but it wouldn't let me.
I'm running Windows 8.1 on a fairly high speced laptop. I have a killer networks network card and I'm connecting over wifi.
I also have avast internet security installed, but as I say, as soon as I uninstalled openvpn and the other Private Internet Access files the problem stopped.
I have a friend with his broken HDD, ran chkdsk on it , after 120 hours it had gone up to 45% only and I got a bluescreen while playing dota 2 so chkdsk was interupted, when the pc jumped back I could access the HDD but it was super slow and after a restart I couldnt access it anymore, I unplugged the HDD thought it was gone forever and today I got another BSOD while I was on youtube. I got really scared cause I have had tons of trouble with this PC but after I switched out a damaged motherboard it all dissapeared and the PC was finally working 100%.
I deleted the old dumpfiles cause they were from when my motherboard was broken, if you find traces of the old dumpfiles, ignore them cause that problem is solved, its dumpfiles from july (its 2 of them) that are making me scared if I made a big mistake letting chkdsk run for that long on a bad hdd ...
SF diagnostic tool file:
SF_19-07-2014.rar - Speedy Share - upload your files here
I was planning on playing Minecraft with friends and had to stop after a while because of my computer getting this so-called BSOD. The strange thing is, that it doesn't happen every time or at the exact same time:
It ranges from 45 minutes upwards, but It's not like a guaranteed BSOD.
The minecraft server software is really simple, but I don't really think that it has an impact on the BSOD occurring (Should've been the same files getting shown to me after the crashed than (At least that's what I would expect)).
I used the tool you were referring to in the post and attached the .rar to this post.
I'm creating this topic to request the evaluation of crash dump. It usually happens after 15 or 30 minutes playing without problem and not in all games. My computer is new, about 1 month.
I am Brazilian and I used google translator to translate some of the files generated by sf diagnostics. Were partially translated (I kept the original files created in my native language Portuguese Brazil too.)
My new PC is crashing constantly with the following errors:
MEMORY_MANAGEMENT (About 10 times per day) SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (This actually happened 3-4 times today (once while I was typing this message) PFN_LIST_CORRUPT (Maybe 4-5 times per day...usually when I'm trying to update STEAM?) KERNAL_SECURITY_CHECK_FAILURE (Only saw this once and it was when I was installing WoW)
There seems to be no method to this things madness.
Lenovo IdeaPad Y480 (Model 2093), Windows 8.1, everything is updated. I was having some WiFi issues which were solved by updating the WiFi driver, now it's giving me the BSOD "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" whenever I have uTorrent running.
Minidump files Speccy link MiniToolBox log:
MiniToolBox by Farbar Version: 23-01-2014 Ran by Jeff (administrator) on 26-02-2014 at 12:25:37 Running from "C:UsersJeffDownloads" Microsoft Windows 8.1 (X64) Boot Mode: Normal
The issue was caused by NetWorx, which I was using to monitor my bandwidth. Uninstalled and no more BSOD.
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
I was annoyed by how Windows 8 keeps sharing folders on any network I connect to, so I did some digging on Google and found a post on how to disable network sharing. Someone also mentioned how changing Users Permissions / settings would things further, so I went ahead and changed those (I got a whole bunch of prompts to confirm changes and accepted all of them).
Now I can only access some areas of my computer but I can't run a lot of programs and I also can't access my C drive when I go to "My Computer" and try opening it from there.
When trying to access C: I get the following error "C: is not accesible. Access is denied"
Also, several programs aren't running anymore and I get a message saying something like "path not found" (see attachments)
When I check my User Account (control panel, user accounts) I see myself as "Administrator" but I cant change any settings there either (for example, when I click on the "change your account type" link, nothing happens (no new window opens and no error message).
I've tried everything, including installing "takeownership.reg" but I can't even instal that ! (see attachment)
I've also tried restoring the system to a previous restore point but can access any (including when I reboot using the "Shift" key).
A few weeks ago, after using the computer for some time, (The problem doesn't start until a few hours later) my programs won't start up unless running as administrator. All programs. Including notepad. (not sure about cmd) I have not done a full scan on my computer because it estimates more than one day and the estimated time still extends.
My Disk Usage and CPU columns of the task manager randomly jump up to 99% or even sometimes 100% which is unresponsive. This seems to happen more often when I run programs such as a malware scanner or League of Legends. My FPS in League stays around 1 when I do try to play and I'm assuming this is a related issue.
A little while ago i opened up one of my wordpad documents that was 7 pages long and to my great surprise all the data i had previously saved in this document was missing! I swear i did not delete the 7 pages of data myself. Today i opened up another wordpad document and guess what all the data i had saved in this doc was no longer there too! Is there any way of retrieving the lost data or is it lost for good? I repeat i definitely did not delete the data knowingly myself.
I have a Lenovo Z580 running Windows 8 on a 256 GB SSD, which was cloned from the original drive using Paragon cloning software. I got the computer up and running about a month ago, and I started personalizing it by installing programs and such. At the beginning of today, I probably had around 25 GBs left of storage, which may not seem like much but it will last me until I need to be done with this computer.
Today I went to download a 5 GB zipped folder used to install MATLAB via a licensed, legit website (student license). I check after it downloads and I have roughly 20 GB left on my disk. Note that every other program I have installed has had no trouble with Windows 8 (including Mathematica), so I assumed MATLAB wouldn't either. I hit the setup button, and nothing seems to come up. I hit it again and this time it says something like "not allowed to create destination." So then I tried cutting and pasting it to the desktop, but there was some error with that too. I tried to use the setup application in other ways, and it still didn't work.
I then checked my free disk space and I had 100 MB of free space left. Uhm WHAT?! What the hell just happened?! I search through pretty much ALL my file folders to see what was newly written and see if I could find a TWENTY GIGABYTE folder that was created today. I couldn't find anything. What I think happened was that the setup application unpacked a bunch of files from the compressed folder SOMEWHERE on my disk, EACH TIME I hit setup. THEN it would hit a snag, for some reason, and stop the setup, and NOT delete the temporary files.
SO my next step was to use the "Disk Cleanup" option, to see if the theoretical temporary files could be deleted that way. It gets to the list and I discover that the "Temporary files" option is an INCREDIBLE 98.6 GB size. UHM WHAT?! How is it possible that my OS thinks it can safely delete nearly 100 GBs of data off my 256 GB hard drive?! What is it deleting exactly? Let's assume that 20 GB was in there; that still means it's deleting almost 80 GBs. I couldn't believe that. So obviously I haven't deleted that yet, because I fear that it thinks some of my programs, or maybe even the OS itself, is a bunch of temporary files. I don't even know. I do have a 30 GB recovery partition, so maybe that 30 is included in that, but EVEN THEN 50 GBs is a TON to be in temporary files.
My question: is there any way to check what will be deleted in the option "Temporary files" and why is my temporary files 38% of my entire drive? Also, what happened with the 20 GBs?
I labelled it urgent because I need to install MATLAB to use it for HW, but I can't. Well I think I can find another way to use it, however I still need this problem fixed ASAP because I need space on my computer to do stuff in general.
I've been having some problems after installing some updates. For example, after installing these updates, every time I run uTorrent, I get a Blue Screen of Death, almost instantly. The problem is not with the software because I always used the same and nothing ever happened like that. The Blue Screens of Death were more frequent when the software was run. I researched a lot and saw a lot of people reported problems with the update KB2821895 and have not yet emerged any official response or fix patch from Microsoft. I was instructed to run in the command prompt, the following commands:
I have Jasc Paint shop Pro installed and when I try to open a picture with it, I don't get it on the list to select from. I have it installed on Program Files (86) and I copied it to Program Files in hopes that it would show up. I'm an ace at this program so prefer to edit my pics with this program.
Paint Shop Pro 7 is installed on my Windows 8 computer yet when I open a picture it is not an option to open with it.
I prefer this, even though some of the options are newer and better because I know PSP7 inside and out and can maneuver and edit so much better than learning a new program. I don't really want to learn a new program. Why isn't it an option? How can I make it an option?
I recently bought a Dell Inspiron with Windows 8.1. I loaded Paint shop Pro Photo X2 and the program runs fine. However if I exit the program I am unable to restart it. I changed the compatibilty setting to Windows XP service pk 3 and I was able to restart it. But the next day it won't restart. I have to turn off the computer and turn it back on to get the program running.
I have currently been experiencing a new problem with my PC. This problem occurs when I am running any game on my computer. When running a game for a few minutes, my tower begins to make a loud noise, which I assume is caused by the fans spinning faster and faster inside, then my display monitor goes black but then notifies me with a "no signal" message. While this is happening, my tower is still on as the power button still has back lighting, in fact the back lighting never disappears unless I physically have to turn my PC off.
I would say I have been experiencing this problem fairly recently - about a week ago this problem arose. The reboot only ever occurs when I am running a game and not when I am browsing the internet, watching videos, running other programs like Word or Skype etc...
The games I am running also had the video settings on high and I have noticed that when I put the video settings on low it buys me a little more time before my system reboots.
I have a Dell Inspiron 7537 running Windows 8 64bit. 8GB RAM, i7 processor. A little while ago it suddenly shut off. I went and checked the event viewer and got the info below. I think Toaster.exe is Dell's Backup and Recovery software, is that correct?