Debugging :: BSOD And Programs Crash Frequently

Jun 5, 2014

I got a new PC last year by now it crashes while playing almost any game, and sometimes running any software.

I ran the ram diagnosis without any results and can provide the following information.

Netalyzr:
ICSI Netalyzr ? Results

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Debugging :: Windows 8.1 Pro - BSOD Occur Frequently?

Jun 11, 2014

I installed Windows 8.1 Pro on a 128 GB Samsung SSD 840 EVO. The PC ran ok and I could play TitanFall without
any problems, however I experienced frequent BSOD's when shutting down the PC. When this happened, the BSOD would appear and the machine froze.

When running driver verifier, the BSOD's would occur more frequently and the machine rebooted randomly. Windbg indicated different causes which included atikmpag.sys and files relating to ASUS software which came with the ASUS motherboard.

After removing and reinstalling software and video drivers I installed Windows 8.1 Pro and nothing else to a new SSD and all was ok again, until running driver verifier. Windbg indicated atikmpag.sys was a cause. I then removed all AMD video drivers, including Catalyst Control Centre which Windows 8.1 had installed automatically. Microsoft Basic Display Adapter replaced the AMD drivers. To prevent Windows from re-installing AMD drivers I disabled auto update.

The system had been running with driver verifier enabled, longer than previously without issues until I experienced another BSOD. Windbg indicated the crash was caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+76 ).

I have also tested my Windows installation on a HDD to rule out an SSD related cause but still experienced a BSOD. Could this be caused by an incorrect BIOS setting?

My System:

ASUS Z87 Deluxe
Intel i7-4770K CPU @ 3.50GHz
128 GB Samsung SSD 840 EVO
WD 1TB 3.5" SATA-III Caviar Black Hard Drive
ASUS R9290-DC2OC-4GD5
Creative Sound Blaster Zx
16 GB RAM

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Debugging :: Frequently Face BSOD Unexpectedly

Oct 24, 2013

Recently my laptop face BSOD unexpectedly. some time after several working hour, or just after windows start up. i checked my mobo temperature and checked my local drives with windows check disk. but it still go bsod.

I frequently connect my computer to my TV with hdmi cable and i dont think this comes from my graphic card. I have attached the logs of SF Diagnostic Tool here.

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Debugging :: Frequent Crash Without BSOD?

Nov 4, 2013

My machine is crashing frequently with nothing at all in the event viewer to track down the cause.

I have run your tool on the machine and attached the .zip.

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Debugging :: BSOD Crash From Sleep WIN 8.1?

Nov 15, 2013

My system(HP pav-g6) is dual booted with win7 and win 8.1 I have installed all recommended drivers from HP and done all windows updates. I crash trying to wake from sleep. In win 7 this problem does not occur. Check disk, seatools, & memtest have already been completed with all passes.

I have attached my Diagnostic results.

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Debugging :: Random BSOD Crash When Play BF4?

May 22, 2014

Im having random BSOD crashes. It randomly occurs when I play BF4 but can also happen when my PC is completely idle!

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Debugging :: BSOD Crash Randomly Occurring Every Few Days

Mar 20, 2014

Computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet.

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Debugging :: BSOD Crash When USB Storage Device Inserted

Apr 8, 2014

I am having regular problems with BSOD crashes when insert a USB storage device. The problem first arose following reinstalling windows and associated drivers. I have tried updating drivers and deleting and reinstalling the USB drivers but to no avail.

I attach a file containing recent data that is gathered from a crash.

Need to analyze the data to identify the problem.

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Debugging :: BSOD Crash And Now Computer Has To Restore To Restart

Nov 19, 2013

I have solved this issue by not leaving my laptop plugged into my television through HDMI while it restarts to install updates. If you run into this issue, make sure you try leaving all ports open on your computer.

A few weeks ago my PC ran into a Blue screen of death error. I'm not sure why or exactly when it happened, but I think it may have led to the issues I have now. About 3 weeks ago (I think) I was playing a game and the forced restart to install updates thing popped up. It said I had 15 minutes before my system would restart and install updates. I was a bit cranky at the time, so I got mad and decided to look up on the internet how to disable forced restarts for windows 8. I came across a thread on a site much like this that explained how to open your system registry and delete the forced restart file or something similar.

I opened my registry and couldn't find it, so I ended up not deleting anything, but I did keep my registry open on accident and my computer restarted while it was open. It crashed during the update install and gave me a BSOD error. I restarted my computer and it began installing updates yet again. It got to 30% and then went black. A few seconds later, the Asus logo popped up with the loading circle below it. It said attempting to repair or something similar to that. It eventually failed to repair, so it asked if I would like to proceed with a system restore. Seeing no other options, I clicked yes. The screen went black again and the Asus logo showed up with the loading circle below it. It failed to system restore and took me to a blue screen that isn't the BSOD. It said there were other options like refreshing my system, and it assured me that I would not lose my files (but it said nothing about apps).

I decided to do that over the manufacturer restore. It worked, but I lost all of my apps that I had installed. After redownloading and installing all the apps, I thought it would be over. About a week later another windows update popped up. I thought it would work fine this time, so I let it go. The same thing happened, and I ended up having to system refresh again. This happens every time my computer restarts, and it is very aggravating. I'm not sure what to do about it, although I haven't tried to manufacturer restore yet.

TL/DR; My computer has to system refresh every time it restarts, causing me to lose all of my apps and have to reinstall them each time. I think it has something to do with my computer restarting to install updates while my system registry was open.

I wasn't sure what to provide for specs, so I'll just add in the usual Ram and stuff:

Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz
Installed memory (RAM): 8.00GB (7.89 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: Full Windows Touch Support with 10 Touch Points

I added the SF_19-11-2013.rar file to the post because I just saw the requirements >.>

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Debugging :: BSOD (Windows 8 Pro) Kernel Memory Crash

Aug 9, 2013

I can't remember the exact details but my computer Blue Screened with something about kernel memory exception (not entirely sure). This has been going on for weeks and I normally just ignore it.

Unfortunately its getting worse and I have a feeling my hardware is at fault but I'm not entirely sure.

Pheoxy.zip(SF_10-08-2013)

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Debugging :: BSOD Crash Anytime Sleep Laptop And Wake Up?

Dec 14, 2013

my hp pavilion dv6 6514nr sleeps when i close the lid and anytime i try to open it up it it crashes with the BSOD: system thread exception not handled screen i tried using blue screen view to read the dump files but it showed me it had something to do with ntoskrnl.exe

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Debugging :: BSOD Crash Win 8 64 Bit 3 / 4 Times A Day Minimum - Bad Pool Caller

Nov 16, 2013

I've had Windows 8 for more than a month now but didn't have any BSODs. These started like 4 days ago. They happen about 3/4 times a day, minimum. I have attached my SF Diagnostic Report

The error it gives me on the BSOD is 'BAD_POOL_CALLER'

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Debugging :: Nvidia Driver BSOD - Windows 8 Starts To Freeze And Crash?

Mar 29, 2014

I Just installed a fresh windows 8 on my computer and it worked fine until I installed the nvidia drivers. Without nvidia drivers it works fine, but after installing it it starts to freeze and crash. After I remove the nvidia driver is it works fine again. I tried the newest and the older nvidia drivers but none of them were stable. The symtopms are different each time. Sometimes BSOD sometimes some part of graphics on the screen goes pink sometimes the screen blacks out and does not return until I hard reset it.

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Debugging :: System Crash / BSoD - Dual Boot Running Windows 7 And 8

May 6, 2014

I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.

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Debugging :: New Computer With Windows 8.1 - Multiple BSOD / Hard Crash To Black

Dec 13, 2013

I've recently built a new computer with Windows 8.1 and have been having some BSOD issues. Initially, I was getting a "Kernel_Security_Check_Failure" BSOD about once every day or two. After running MemTest+ (and confirming my RAM was fine), I started reading around online and began thinking it was a driver issue.

At the time, I did have a Belkin Wireless USB adapter which did not have an official driver for Windows 8.1. I had gotten it to work by installing it in Win 7 compatibility mode. So to try and solve the problem, I uninstalled that driver and software, and went to hard-line ethernet. The BSOD's went away for about two days until:

Yesterday I had another crash. Except this time I didn't get a BSOD, but instead just a hard crash to black. When I rebooted I ran the Driver Verifier (after reading about it online), and then did a restart. When it booted back up, it started saying I had a "driver_verifier_detected_violation" BSOD appear, which was pointing to "nvlddmkm.sys". This looks like be some sort of Nvidia driver. I had to boot in safe mode to get back in and turn off driver verifier.

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Debugging :: BSOD Crash When Turn On In Battery Mode - Dell Inspiron 15 3542

Sep 15, 2014

After a windows update my laptop always crashes when i turn on pc in battery mode. I saw some other thread's but i didn't see any of them solved .

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Debugging :: BSOD Kernel Memory Dump Crash After Computer Sleeps / Standby

Jun 16, 2014

i have done a fresh install a couple weeks ago and have just been enduring this constant crash but it generally occurs after pc has gone to standby/sleep overnight and i see it when i return to the PC in the morning.

PC specs:
Windows 8.1 x64
2x 8 gb Ballistix DDr-1600
ASrock Z87 Pro3
AMD Radeon HD 6800 Series
2x Samsung SSD 120gb 840 EVO

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Debugging :: Rare BSOD When No Programs Running

Feb 6, 2014

I get a very rare BSOD, even when no programs are running. It occurs like once in a month.

The attached is the minidump file in winzip.

windows 8.1
intel 4900
nvidia 770m

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Debugging :: BSOD Running Microsoft Programs Such As Wordpad / Paint

Apr 29, 2014

I don't know what is causing this problem. Every time I start wordpad it gives me a BSOD "Bad_Pool_Header" and pc resets. If I am in movie maker or MS Paint everything works fine until I insert a text box and it crashes... so I guess it must be something related with fonts??.. However, I have no problems with Microsoft Office programs.

I attached some mini dump files I collected after the resets.

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Debugging :: Computer Started Freezing Frequently

Nov 6, 2013

The problem is that every now and again (30-60 minutes of use) my computer appears to freeze, EX: the screen is fixed and I cant move the cursor and nothing on the screen changes, the PC does not seem to react to keyboard input: CTRL+SHFT+ESC for example. I have noticed at least once (while playing a game) that the sound that was playing when it occurs tends to loop.

When this happens all I can do is switch the PC off from the Power Source - wait 10 seconds and replug and boot. If I try to boot without unplugging from the Power Source - the PC fails to boot asking me to put in the Windows Disk.

This issue occurs in different types of use, sometimes when I am playing 3D games, sometimes watching youtube or even reading the BBC news. No events are logged which give indication to what is happening.

SECONDLY: On some occasions when I leave my PC idle - I come back an hour later and it has rebooted itself (No BOSD Logged) to the Boot Failure Menu.

I have had one blue screen in the past 2 weeks (DPC Watchdog Violation) which seems to point to my SSD, but I cant figure out how to fix it - or if that is a secondary issue. Unfortunately as my SSD is only 64 GIG when i did get the BOSD, it didnt store it due to the space remaining on the disk (16 GB).

I have tried to attach my system event viewer (Cleared prior to this latest incident) but the uploader says its an invalid file .

Additional Notes
OS: Windows 8.1 (Installed on Release Day, Never had problems with 8.0)
GFX: Nvidia 550 TI
Disks: SSD (Crucial M4 64 GB) (OS Install), 1TB (Hard Drive storing games and files on software partitions)
8GB Memory (tried reseating)
PSU: 700 WATT

I know the issue isn't heat related as I have monitored this. I think the problem may have started a week back when I installed the latest NVIDIA Drivers - I have since uninstalled and reinstalled them, all my PC Drivers are up to date. to reduce load on GFX I have unplugged my main monitor.

I have run Malwarebytes, SuperAntiSpyware, Windows Defender (My AV), RogueKiller, TDSKiller - several times, no viruses/rootkits, the occasional ad tracking on SuperAntiSpyware probably due to internet browsing.

I have no windows updates pending.

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All Programs Crash When Trying To Open Or Save

Dec 30, 2012

I've been having some major trouble with all of my programs. At first I thought it was just with my Adobe Creative suite, but then I noticed it was happening on my Office Suite. Then on firefox, IE, etc.

Every time I open up the window to save or open a file from a specific directory, the program crashes. Resetting my computer works for a while but after a few hours, it goes back to crashing all my programs. I'm getting very desperate as I have some looming deadlines and this is really affecting my work.

I've tried 'refreshing' my system and it says my drive is locked...

I've tried restoring a backup but get an error...

I've tried formatting my system and it says a partition is missing...

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Computer Freezes / Audio Loops - No BSOD Or Crash Dumps

Sep 26, 2014

It's been a few weeks now, of very random freezes. It's been in and out of computer stores, saying they've solved the issue, and I bring it home and it starts freezing again. Running Win 8.1 pro/ I don't get any blue screens, and I get no crash dumps. And I always have to hard shutdown. driver verifier isn't picking anything up either. Temps are normal. I've reinstalled windows 3 times now. And always with the same results.

memtest passed

sfc passed

chkdsk passed

Everything purchased at the beginning of August 2014. (brand new build).

All drivers and firmwares are updated

BIOS updated

Asus z97 pro (wifi)

Intel i7 4790k

EVGA GTX 780 6gb

Corsair hx850 gold psu

g.skill ripjawx red 8gb (2x4)

noctua nh-d14

samsung 840 pro ssd

2x1TB seagate barracuda hdd (RAID 1)

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Unexpected BSOD While Updating Graphics Card Resulting In Crash Dump

Jan 19, 2013

I recently had a crash on my system while updating my ATI Radeon HD 5450 graphics card.

This occurred yesterday while updating to Catalyst v13.1, released on Jan 17 2013. Once I start the install, at around mid installation the BSOD appears and restarts my computer. I have since then done a clean install of Windows 8 Pro and it keeps appearing every time I try to update my graphics card. I've had this card for about a year now and with no problems until now.

The crash dump file appears in c:/windows/minidump

PC SPECS:
Gateway DX
Windows 8 Pro 64bit
AMD Athlon X2 Dual Core 2.7Ghz
6GB DDR2
ATI Radeon HD 5450 1GB
640GB HDD
Dump Files
View attachment 011913-13743-01.dmp
View attachment 011913-29000-01.dmp

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Debugging :: Windows 8.1 Crash While Browsing

Nov 7, 2013

It suddenly crash while I'm browsing facebook, no other apps/programs in my PC are open. Attached the dump below

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Debugging :: Windows 8 Crash While Downloading Big Files?

May 28, 2014

Blue screen of death after installing comme view for wifi, issue - Microsoft Community

i installed software (comm view for wifi) but after that my pc is going to blue screen of death ,after that i unistalled the app but i see its look like comme view for wifi changed my wirless adaptor name
to another name and my pc again its going to blue screen of death...

yesterday i was think that comme view for wifi not was unistalled complitly and i installed comme view for wifi again and deleted with software (perfect unistaller) but after that i see this new problems in my windows...
many of my app is not showing but files of app still in c:/program files....

recycle bin folder is gone

change pc option is not opening

when i install new programs not coming with apps

i decided to refresh my pc after that most problem was fixed but i got diffrent bsod

the bsod came while i downloading big files like 100 mb from internet

i uploaded dump files here in zip

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Debugging :: Windows 8 Crash - DPC Watchdog Violation

Jun 6, 2012

I've installed win 8 consumer release not long ago, and the windows keep crash from time to time with and says to search for dpc watchdog violation for more info.

Aafter the PC is restarting it says that the problem was with memory.dmp.

At the beginning it happened once in a few weeks so I didn't care but now it happens more often which in not good!
before the crash itself happens the PC freeze and make some weird buzz-like sound, sometime it keeps working after but sometime it crash.

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Debugging :: Crash On Wake From Long Sleep

May 11, 2014

I usually boot my machine in the morning, use it for a bit and then leave for work. After a time, the machine goes to sleep. About 5 or 6 hours latter, WMC wakes the machine to record a TV show. The recording never happens. When I get home, the machine is one but unresponsive with no display. The power button does not shut the machine down. I have to long hold the power button to kill the machine. In addition, if the machine sleeps for a shorter period and I wake it with the mouse, it crashes and restarts. I had to look at a log to find out that the machine restarted because, again, no display.

What I've done:
Updated the BIOS
sfc /scannow (revealed errors)
... /RestoreHealth (fixed errors)
Drive and memory diagnostics
Checked my problem against this forum which revealed other crash at wake threads but I'm not able to interpret the log file...

Attached is my sf debug tool output

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Debugging :: First Time Crash While Running Warcraft III

Oct 22, 2013

After I opened Garena Plus and started Warcraft 3 Frozen Throne it crashed ....

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Debugging :: Crash - Reboot When Playing Game

Mar 9, 2014

sometimes when i play one game or just desktop working my pc crash, reboot and thats it.

In device manager is everything ok. When i go into Troubleshooting only in Audio can't find solution.Not sure if problem is Realtek or High definiton codec.

Should i remove High Definition Audio Device or Realtek High Definition?

Disabled one... ok

No minidumb files, no bsod...

Still crashing

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Debugging :: System Crash With Message (Bad Pool Caller)

May 3, 2014

My system has crashed several times and today I find out that it dumps a file that can figure out the cause of the crash. I have attached the dump file ...

OS : Win 8 64bit
System : Alienware 18"

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Debugging :: Unknown Driver Caused System Crash

Dec 20, 2013

Unknown Driver caused a system crash - igdkmd64.sys

Frequent occurrences

Brand new Dell laptop - barley setup let alone used.

Graphics drivers & windows 8.1 service packs updated.

Appears to be graphics related and occurs when using apps that would require the higher performance settings only. Crashes appear to be seeming random and often occur when i'm not even in front of the computer can occur immediately starting an app or an hour later.

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