Debugging :: Computer Started Freezing Frequently
Nov 6, 2013
The problem is that every now and again (30-60 minutes of use) my computer appears to freeze, EX: the screen is fixed and I cant move the cursor and nothing on the screen changes, the PC does not seem to react to keyboard input: CTRL+SHFT+ESC for example. I have noticed at least once (while playing a game) that the sound that was playing when it occurs tends to loop.
When this happens all I can do is switch the PC off from the Power Source - wait 10 seconds and replug and boot. If I try to boot without unplugging from the Power Source - the PC fails to boot asking me to put in the Windows Disk.
This issue occurs in different types of use, sometimes when I am playing 3D games, sometimes watching youtube or even reading the BBC news. No events are logged which give indication to what is happening.
SECONDLY: On some occasions when I leave my PC idle - I come back an hour later and it has rebooted itself (No BOSD Logged) to the Boot Failure Menu.
I have had one blue screen in the past 2 weeks (DPC Watchdog Violation) which seems to point to my SSD, but I cant figure out how to fix it - or if that is a secondary issue. Unfortunately as my SSD is only 64 GIG when i did get the BOSD, it didnt store it due to the space remaining on the disk (16 GB).
I have tried to attach my system event viewer (Cleared prior to this latest incident) but the uploader says its an invalid file .
Additional Notes
OS: Windows 8.1 (Installed on Release Day, Never had problems with 8.0)
GFX: Nvidia 550 TI
Disks: SSD (Crucial M4 64 GB) (OS Install), 1TB (Hard Drive storing games and files on software partitions)
8GB Memory (tried reseating)
PSU: 700 WATT
I know the issue isn't heat related as I have monitored this. I think the problem may have started a week back when I installed the latest NVIDIA Drivers - I have since uninstalled and reinstalled them, all my PC Drivers are up to date. to reduce load on GFX I have unplugged my main monitor.
I have run Malwarebytes, SuperAntiSpyware, Windows Defender (My AV), RogueKiller, TDSKiller - several times, no viruses/rootkits, the occasional ad tracking on SuperAntiSpyware probably due to internet browsing.
I have no windows updates pending.
View 1 Replies
ADVERTISEMENT
Feb 5, 2014
Not sure what is going on right now. My computer was fine this morning before I left for work. My wife said it was working fine this morning, and then she left it for a while and when it came back, she was getting blank screens.
When I took a look, it was blank. I did a hard shutdown and after the welcome screen, got a black screen of death. After several reboots, it finally got to the tile screen, but froze there.
So, right now, I'm operating out of safe mode where things seem more normal. Anyway, here are the logs.
View 9 Replies
View Related
Jun 11, 2014
I installed Windows 8.1 Pro on a 128 GB Samsung SSD 840 EVO. The PC ran ok and I could play TitanFall without
any problems, however I experienced frequent BSOD's when shutting down the PC. When this happened, the BSOD would appear and the machine froze.
When running driver verifier, the BSOD's would occur more frequently and the machine rebooted randomly. Windbg indicated different causes which included atikmpag.sys and files relating to ASUS software which came with the ASUS motherboard.
After removing and reinstalling software and video drivers I installed Windows 8.1 Pro and nothing else to a new SSD and all was ok again, until running driver verifier. Windbg indicated atikmpag.sys was a cause. I then removed all AMD video drivers, including Catalyst Control Centre which Windows 8.1 had installed automatically. Microsoft Basic Display Adapter replaced the AMD drivers. To prevent Windows from re-installing AMD drivers I disabled auto update.
The system had been running with driver verifier enabled, longer than previously without issues until I experienced another BSOD. Windbg indicated the crash was caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+76 ).
I have also tested my Windows installation on a HDD to rule out an SSD related cause but still experienced a BSOD. Could this be caused by an incorrect BIOS setting?
My System:
ASUS Z87 Deluxe
Intel i7-4770K CPU @ 3.50GHz
128 GB Samsung SSD 840 EVO
WD 1TB 3.5" SATA-III Caviar Black Hard Drive
ASUS R9290-DC2OC-4GD5
Creative Sound Blaster Zx
16 GB RAM
View 1 Replies
View Related
Jun 5, 2014
I got a new PC last year by now it crashes while playing almost any game, and sometimes running any software.
I ran the ram diagnosis without any results and can provide the following information.
Netalyzr:
ICSI Netalyzr ? Results
View 9 Replies
View Related
Oct 24, 2013
Recently my laptop face BSOD unexpectedly. some time after several working hour, or just after windows start up. i checked my mobo temperature and checked my local drives with windows check disk. but it still go bsod.
I frequently connect my computer to my TV with hdmi cable and i dont think this comes from my graphic card. I have attached the logs of SF Diagnostic Tool here.
View 5 Replies
View Related
Aug 3, 2014
My pc just started crashing a few days ago. I will try to be brief because guess what you all really need to see is the zip file. I have tried a few things to work with this code 41 kernel and I am not sure what is causing it. I am mostly crashing it seems when I try to use windows features/tools. It cant seem to complete any recovery etc tools before crashing. I have attached this file...
View 9 Replies
View Related
Mar 2, 2014
I went to power up my PC today and after welcome screen the screen started flickering and no icons or anything was on the screen except start tray which only had start button, touch keyboard button and address bar, none of which were responding.
I managed to launch task manager through ctrl-alt-delete (that didn't flicker, but taskmgr did). I launched cmd through taskmgr and managed to stop the flickering by terminating endless stream of svchost.exe processes. Couple of seconds after I do this, BSoD appears giving 0xc000021a error. Msconfig can't configure the PC to boot in safe mode. What do I do?
View 1 Replies
View Related
Jun 19, 2014
I've recently completed a PC build:
ASUS Rampage IV Extreme motherboard
Intel i7 4930k CPU
64GB Corsair DDR3 RAM
Seagate Barracuda 3TB HDD
Samsung 840EVO 500GB SSD (boot drive)
GPU: NVIDIA GeForce GTX760
PSU: Corsair AX860
Windows 8.1
Machine started shutting down unexpectedly, and refusing to wake from sleep a few days after being built.
A few days later and the problem has got worse now - BSOD with various errors, such as MEMORY_MANAGEMENT, KERNEL_SECURITY_CHECK_FAILURE, SYSTEM_PTE_MISUSE, and others. Oddly, desktop search has also stopped working.
I have updated the drivers and the BIOS, but this doesn't seem to have had any effect.
View 6 Replies
View Related
Aug 13, 2014
My computer freezes but task manager doesn't show a spike in resource usage (CPU: 8%, Memory: 38%, Hard Disk 1%, etc). I don't think it's a virus either, but I'm yet to run a scan (I have Windows Defender, which I've heard is actually good in Windows 8). Also, this install is about 2 weeks old, OEM.
View 1 Replies
View Related
May 10, 2013
I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!
Do any other Windows 8 users have this problem?
I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.
One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.
View 9 Replies
View Related
Aug 6, 2014
My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.
Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.
Information:
- Computer: Alienware 17 Laptop
- OS: Windows 8.1
- Attachment: Event Viewer administrative logs- Do you need more information?
View 8 Replies
View Related
Jul 20, 2014
I have had this computer for about a year now and it recently started acting up. What happens is the audio begins to distort and than the computer freezes if I close something out. This only used to happen when a lot of stuff was running at once or a big game was player, Spore for example.
Recently it has been doing it more. Before if I skyped with youtube on while i played a game, you know big stuff, it would do this, but now if I have a paused youtube video or an ended youtube video on while I play minecraft it does the same thing. There is no error code or anything, I have to manually turn it off and on.
View 4 Replies
View Related
Sep 15, 2014
I keep getting this error on start up (see attachment for screenshot)?
This only started to happen after I did a scan using malware anti malware bytes program. My computer keeps freezing as well since I scanned with the program as well, how do I fix that?
View 8 Replies
View Related
Dec 3, 2013
Yeah I just got my new computer not long ago and there has been nothing but trouble using Skype. During video calls Skype freezes and locks up my computer making me have to hold down the power button to shut it off. This happens often. I first thought it was a video card issue and Dell sent me a replacement card. Still happens. I have to chalk it up to Skype not being very compatible with Windows 8. This issue only happens when on Skype. I saw there was a patch Windows update for Skype but I have it already installed. I have no clue how to stop this issue. This is a brand new Dell XPS 8700 with 12gb Ram.
View 2 Replies
View Related
Sep 15, 2014
My system specs are the same as under my profile.
Running a single R9-290 on Win 8.1 Pro 64bit.
The PC completely hangs up when installing the new 14.9/14.7 beta drivers.
It extracts fine, checks system requirements, starts installation, reaches "Installing AMD Display Drivers" and flickers twice, and freezes up a second later.
Tried almost everything. Uninstalled previous 14.4 via control panel (they work fine btw), used Display Driver Uninstaller in safe mode, restarted and tried installing, but to no avail.
Have also tried uninstalling the MSI afterburner and other similar programs but get the same result every time.
View 1 Replies
View Related
Sep 15, 2014
After doing a malwarebytes anti malware test, my computer freezes/crashes every now and then. I'm not sure if its just coincidence but I'm a bit worried.
When the freeze starts nothing is clickable except windows explorer, then when i click on it that freezes as well. If I have a youtube video playing the sound will continue but not the video and sometimes the sound will stop.
Also when it freezes and I press ctrl+alt+delete nothing happens. And sometime after clicking things and it not responding the stuff I clicked will open when the freeze stops.
It it someting to do with my CPU, RAM or hard drive?
I have two hard drives btw. A ssd which has my OS and some games and programs on. And an old 1Tb normal hard drive for more programs, games etc.
View 9 Replies
View Related
Aug 16, 2014
whenever I'm playing a game it'll randomly freeze for a couple seconds and buzz/loop the current sound through my speakers. Sometimes it won't recover and I'll have to shut off my computer manually. Sometimes after a long freeze it will say Display driver crashed but recovered, I've tried updating my drivers multiple times but nothing. I'm honestly not that computer savy, I've cleaned my computer multiple times and clean started it. Works for a bit but then right back at it. It could be that my graphics card isn't strong enough for the games I play? Doubtful but I'm not sure, especially since I turn down all the graphics. It usually only occurs if I'm playing a game and have a tab open or something. Also did a computer info scan that I'll attach.
View 3 Replies
View Related
Apr 13, 2014
I have been getting freezes and BSOD about 3 times a day while playing games and just being on youtube.
View 3 Replies
View Related
Sep 15, 2014
I recently did a clean reinstall of windows because I was having random BSOD/freeze issues. Everything has been fine for the last two weeks or so but I just got another BSOD playing League, and then about half an hour later I had a spike of CPU usage that froze my comp for about 30 seconds.
View 1 Replies
View Related
Mar 8, 2014
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
View 5 Replies
View Related
Feb 11, 2014
I have installed Win 8.1 on my PC. I have noticed the system changing after sometime to the next day and the time also changes to 12:00AM. When I go to Date and Time setting by clicking "Time and Language", I find the "Set Time Automatically" option disabled and it is set to "ON".
I think it is synchronising automatically from the internet time server. I have my time zone also correctly to my region.
View 1 Replies
View Related
Mar 20, 2014
When I click on file explorer, sometimes there are no icons, so then I close the windows for a bit. Reopen it, same problem. So I close it and reopen it a bit later, and it's fixed. When the problem is happening, clicking on any folder will bring me to basically the same blank screen, with green loading bar as you see below. I ran an anti-malware and anti-virus check, and that didn't uncover anything.
View 3 Replies
View Related
Jan 8, 2014
I moved from Windows 7 32bit to Windows 8.1 Enterprise 64bit installation was clean got my OS validated PC was working fine for 1 day and then I got this issue which freezes my PC for longtime repeatedly.All I have installed in it was Steam DOTA 2 game and some media softwares like VLC,Chrome,Firefox nothing more .I checked upon my event viewer found this Index Search error frequently on startup and also ESNET issue .
I tried to update my gigabyte mother board drivers but didn't get new one .So moved on to use this Intel Online Scanner then I get this BSOD from System requirements Labs had to leave that thing . How do I move forward ?
All the other option I have is to reformat my PC and degrade from 8.1 Enterprise to 8.1, 8.1 Pro or Win 7 Ultimate 64bit mostly .
View 4 Replies
View Related
Apr 13, 2014
I am running Win 8.0 with the StartIsBack overlay and a wireless Motorola SBG6580 Wireless Cable Modem Gateway. I am 12 feet from the gateway and usually have 4 bars in signal strength but as I use the internet I drop to 3 bars and my web pages don't update. Within 1 minute after that I get No Internet Access on my wireless. I disconnect and reconnect and everything is good again for about 3 to 5 minutes then it happens again. If I reboot the gateway all seems good for a longer time. My wife runs Win 7.0 and does not have any problems. I am running a secure WEP wireless. My next door neighbor has an unsecured Motorola SB6800 gateway that I can connect to and am not dropped ever. If I connect an Ethernet cable to the gateway it works great. I am betting this must be a config problem in my laptop (Dell inspiron X14)
View 9 Replies
View Related
Jan 18, 2013
I have three Autohotkey exe files in my appdata Startup folder of my laptop but they do not get started when Windows starts. Those same three files on my desktop in the same place start and run just fine. Each machine has the same version of Windows 8, Home Premium 64 build 9200.
If I open the Startup folder and click on any one of the files they start and run just fine.
In the registry for the desktop those three files appear in startup folder but not in laptop. Am almost sure that is the problem but don't have a clue what to do about it.
On both machines, Yankee Clipper III runs at start without me having to put it in either of my appdata Startup folders. I guess the installer took care of it for me.
View 9 Replies
View Related
Nov 28, 2013
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. I think this was "Application information" service.
The problem is that now I can't run app called Turbo Service Manager to backup, services.msc, regedit, elevated cmd to use "net start", msconfig, even *.reg files won't launch. I can't launch Safe Mode through metro because my USB mouse and keyboard disconnects at the moment I should choose "4".
View 8 Replies
View Related
Dec 29, 2013
So I did a system restore last night to my windows 8 laptop, and when I woke up an opened desktop the screen started constantly turning purple and going back to the desktop.
View 2 Replies
View Related
Oct 16, 2013
My file explorer has started opening in libraries by default rather than "This Computer". How to change this back?
View 8 Replies
View Related
Sep 15, 2014
Following a recent Windows Update, Windows Firewall on my Windows 8 system was disabled. Upon attempting to start the firewall through the services.msc dialog, I receive an error code 1068, informing that the dependency service or group failed to start. After doing some googling to attempt to resolve the issue I found the dependency service, the Base Filtering Engine (BFE) was not active. When attempting to start the BFE service, I am stopped with an error 5, indicating that access is denied.
I am unable to figure out why access to the BFE service should be denied, since this account is the only account on the computer and has administrator privileges. Because of these issues with the firewall, I am unable to access the internet and am creating this thread through a separate laptop computer.
In a potentially related issue, Windows is not "activated", though I had activated it approximately a year earlier. Because of this, I am unable to access my Microsoft Office programs. I believe that I am unable to activate windows due to a lack of internet connectivity caused by the above firewall issue.
My next step is to take the computer into a nearby service depot and pay the requisite charges.
View 1 Replies
View Related
Feb 26, 2014
My HP Windows 8 laptop started going very slow so I restarted via the power settings. When it restarted it did an update, though it didn't say "update and restart". When it started again and went to desktop it went slow again and I got a "windows is not responding" (or something along those lines) message, then the screen went black, I left it for a few minutes but it stayed black. The cursor was still there and if I right clicked it showed the menu.
After this I did a hard restart and attempted to go into recovery mode, it didn't go the and when I got to desktop I got the same message again, this time the desktop had the usual white highlight when something isn't responding, but still required a hard restart.
I am now on the third time and it seems to be working, I am doing a full computer scan. What I want to know is why it would do such a thing?
If all else fails it's under warranty, but being a student I have a lot of work to do so can't really afford to be without the laptop.
View 6 Replies
View Related
Mar 29, 2013
In Windows Event Viewer I'm getting this error: Windows can not easily be started with the error status 0xC00000D4. The problem is that fast startup that is included in windows 8 doesn't work (that's why I get this error) but I can't seem to solve it. My motherboard is Asus P8Z77-V LX
View 1 Replies
View Related
